1. 05.05.2009 Corporate
Verizon Fixed Mobile Convergence
Solutions Help Improve Business
Efficiencies for a Mobile Workforce
ORLANDO, Fla. - Verizon is making it easier for businesses and government agencies to mobilize their
workers by harnessing the power of Verizon's IP and wireless solutions in combination with the
BlackBerry® Mobile Voice System (MVS) from Research in Motion. As one of the first major service
providers in June 2007 to introduce a fixed mobile convergence service using BlackBerry MVS with
Verizon PBX Mobile Extension, Verizon plans to support the new version of BlackBerry MVS.
Verizon made the announcement at the Wireless Enterprise Symposium 2009 in Orlando.
"Our business customers are employing a powerful combination of PBX Mobile Extension, Wireless
Office, IP Trunking and Managed IP PBX to help on-the-go professionals seamlessly bridge Verizon's
leading IP and wireless capabilities," said Jim Tyrrell, vice president of global business voice solutions
for Verizon. "These offerings work together to unify communications for more effective and efficient
business operations."
The services are key to Verizon's overall strategy to provide mobile phone users with the same
capabilities available on an office phone so professionals can respond quickly and cost-effectively to
customers and the needs of their businesses. This is especially important as workers toggle between the
confines of a traditional office and anywhere else they may be conducting business - whether at home or
on the go.
Verizon is helping Daimler Financial Services manage its global workforce and control costs of doing
business with clients around the world.
Paul Morack, of ITI Telecommunications management at Daimler Financial Services, said, "As part of our
mobility strategy, we look to Verizon to bring us solutions like BlackBerry Mobile Voice System and
other innovations to improve our communications and productivity. BlackBerry MVS will accelerate our
customer response time while helping to reduce costs."
Adoption of telecommuting strategies will continue to rise as companies strive to remain competitive in
a volatile marketplace. In fact, an April 2009 Forrester Research report, titled "It's Time to Review - And
Renew - Your Telecommuting Policy," stated "the current economic situation is pushing many
companies to look for new ways to increase employee productivity and reduce operational costs."

2. Forrester cited "a growing number of client inquiries about telecommuting best practices" and noted:
"Some firms are trying to build a business case for expanding their telecommuting program. Others are
standardizing their support for telecommuting with the aim of lowering costs." The report concluded
that "most companies will save money by formalizing their telecommuting policies and standardizing
support practices."
PBX Mobile Extension With Wireless Office Enables Mobility
PBX Mobile Extension enables mobile workers to move seamlessly between cell phones and desk
phones to maintain calls in progress; conduct real-time conference calls; and initiate mass notifications
enabling businesses to quickly respond to urgent situations. PBX Mobile Extension is powered by
BlackBerry MVS, providing users with intuitive and visual enterprise desk-phone features through
menus built directly into the BlackBerry phone application.
The service features a single phone number that simultaneously or sequentially rings on up to four
devices. It works with Verizon IP Trunking with Burstable Enterprise Shared Trunks (BEST) and
Managed IP PBX and seamless integration with a corporate PBX. With this integration, users of
BlackBerry smart phones from Verizon Wireless can have a secure mobile extension of their desk
phones. If a user can't immediately answer a call, PBX Mobile Extension uses a company's existing voice
mail system to provide a unified voice mailbox, eliminating the inefficiencies of multiple voice mail
systems.
One of the driving forces behind the Verizon offer is Wireless Office, a suite of services that brings calling
features previously available only on the desktop phone to Verizon Wireless mobile phones. Along with
a selection of unique calling plans, Wireless Office provides a low-maintenance and cost-effective
solution for companies with:
Highly mobile teams who need to stay in touch with one another and with the home office.
Employee teams who roam the corporate campus and can't be tied to their desk phones.
Verizon's Wireless Office lets enterprise customers improve campus communications and worker
mobility, which can help reduce costs even further.
"Verizon has been a leader in developing and delivering advanced IP-based solutions that help
organizations work smarter," said Rebecca Carr, vice president of global marketing for Verizon Business.
"We provide the IP infrastructure, applications and expertise to help customers employ new capabilities
for their competitive advantage."
For a retrospective and prospective view of Verizon Business IP innovation, visit:
http://www.verizonbusiness.com/about/ipinnovation .

3. About Research In Motion (RIM)
Research In Motion is a leading designer, manufacturer and marketer of innovative wireless solutions
for the worldwide mobile communications market. Through the development of integrated hardware,
software and services that support multiple wireless network standards, RIM provides platforms and
solutions for seamless access to time-sensitive information including email, phone, SMS messaging,
Internet and intranet-based applications. RIM technology also enables a broad array of third party
developers and manufacturers to enhance their products and services with wireless connectivity to
data. RIM's portfolio of award-winning products, services and embedded technologies are used by
thousands of organizations around the world and include the BlackBerry® wireless platform, the RIM
Wireless Handheld TM product line, software development tools, radio-modems and software/hardware
licensing agreements. Founded in 1984 and based in Waterloo, Ontario, RIM operates offices in North
America, Europe and Asia Pacific. RIM is listed on the Nasdaq Stock Market (NASDAQ: RIMM) and the
Toronto Stock Exchange (TSX: RIM). For more information, visit www.rim.com or www.BlackBerry.com
.
About Verizon
Verizon Communications Inc. (NYSE:VZ), headquartered in New York, is a global leader in delivering
broadband and other wireless and wireline communications services to mass market, business,
government and wholesale customers. Verizon Wireless operates America's most reliable wireless
network, serving more than 86 million customers nationwide. Verizon's Wireline operations provide
converged communications, information and entertainment services over the nation's most advanced
fiber-optic network. Wireline also includes Verizon Business, which delivers innovative and seamless
business solutions to customers around the world. A Dow 30 company, Verizon employs a diverse
workforce of more than 237,000 and last year generated consolidated operating revenues of more than
$97 billion. For more information, visit www.verizon.com .