1. Presidio Telecom Solutions
Consulting and Advisory Services
Jeff Hagadone
Telecom Consultant
678-848-5285
jhagadone@presidio.com
Ingenuity Associates
November 20, 2013
Practical thinking for a connected world
2. PRESIDIO TELECOM SOLUTIONS
Consulting & Advisory Services
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We take a consultative approach to assist in
solution design, contract analysis,
procurement, implementation coordination &
optimization across all telecom-related services
Provide ROI modeling against current and
future projects to validate financial feasibility
Ongoing Telecom-Management for clients as
an operational partner
Leverage
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Presidio negotiates & sources nearly
$100M annually in telecom contracts
Presidio provides our own in-house
engineering expertise to maintain
neutrality for your project
Benchmark carrier offers ensure best
rates, contract terms & SLAs
3. Process
Analysis
Negotiation
Implementation
Managing Partner
Phase-1 launches with a
complete inventory and spend
analysis for your project and
delivery of a practical and
comprehensive options report
for your team to
consider. Technical design
review is also conducted in
order to future-proof proposed
solutions against company
goals.
Phase-2 consists of contract
negotiations and sourcing as
PTS helps clients retain
maximum contractual flexibility
so you are not put in an
unbalanced position with the
chosen vendor(s). We examine
dozens of contractual points to
increase leverage and ensure
fair terms and conditions as
well as accountability for carrier
performance and SLAs.
Phase-3 focuses on
implementation support for new
or changed services. Presidio
Telecom Solutions provides inhouse support to closely
manage the chosen service
provider(s) delivery of
contracted services in the
timeframe promised, meeting
technical and financial goals.
Phase-4 continues PTS' value,
now as a managing partner for
ongoing support of telecom
services procured throughout
the lifetime of the contract. In
providing and maintaining
carrier escalation lists and
leveraging relationships and
contacts as an industry leader,
Presidio Telecom Solutions will
actively help you manage your
telecom services.
4.
5. Carrier Solutions
Plus…
Access One
Broad Sky Networks
Broadview
Cbeyond
Charter
Comcast
Colo Atlanta
Earthlink
GSG
GTT
Integra
iCore
Intelisys Mobility
Infinite Conferencing
Internap
McGraw
NetWolves
NBS Voice
New Edge
Optimum Lightpath
Windstream
Premiere Global
RapidScale
SAVVIS
Sprint
TelePacific
Time Warner Cable
TNCI
more…
7. Case Study - Banking
A Southeastern regional bank with 30 branch offices had delayed upgrading their
severely outdated infrastructure for four consecutive years. This hesitation was due to
issues tied to unorganized telecom services, not understanding what they had nor the
impact what the upgrades would have on their network, operations and spend. Our
team was brought in to conduct a telecom analysis in order to help clean up the
inventory and ideally create a $1.4M ROI in order to help cost justify a complete
infrastructure overhaul in order to leverage Cisco UC.
During the analysis we discovered that the regional bank had accumulated over 80
individual telecom accounts with 9 different carriers, their current telecom network
included legacy services such as Centrex lines, handset maintenance, voice tie lines,
and other services decades old with an estimated monthly spend over $81,000 /
month. Once the baseline inventory was identified, Cisco and Presidio Telecom
Consulting worked together to identify hardware and network requirements in order to
replace the outdated infrastructure, upgrade to Call Manager, leverage SIP between
sites, rebuild a WAN that included QOS, and prepared for true Disaster Recovery.
The new network was a combination of MPLS for WAN, centralized voice for
ingress/egress, analog line aggregation, and managed services. When the cost
savings model was presented and included close to 60% monthly saving which
triggered the project to move forward.
Here is the project summary by the numbers:
Original Telecom Spend MRC’s
Data Service (WAN)
Voice services
Total Estimate Spend
$ 28,480
$ 52,743
$81,223
Monthly Savings
Annualized Savings
Savings over life of contract (36 months)
% of Savings
ROI
NEW Telecom Spend MRC’s
Data Service (WAN)
Voice services
Total Estimate Spend
$ 46,094
$ 553,133
$1,659,401
57%
30 months
$ 24,059
$ 11,069
$ 35,128
8. Case Study - Manufacturing
An International manufacturing company needed a new data storage and infrastructure
environment. Upon considering their options the company agreed to purchase and
stage a entirely new environment in a Southeastern regional colocation center,
however budget constraints forced them to put off the purchase until the following
fiscal year. Our team was engaged in order to analyze telecom spend in hopes to find
(save) money on monthly telecom spend and use it to offset the expense of the new
project spend ($350k) thus accelerating the time frame to purchase and implement the
new infrastructure.
During the discovery phase of the telecom analysis, it was found that the current IP
Voice provider had frequent outages which added motivation to switch telecom
providers. After completing the vendor analysis and evaluating multiple carrier options
for telecom (voice & data), colocation replacement, CDN (Content Delivery Networks)
services, we helped capture a 39% savings that funded the new infrastructure.
The overall cost saving model generated the following results:
(1)Cost savings
(2)improved stability
(3)Upgraded CDN services
(4)Financial justification
Here is the project summary by the numbers:
Original Telecom Spend MRC’s
Voice / Data Service
Colocation
CDN services
Total Estimate Spend
$ 3,500
$ 7,500
$ 15,000
$ 26,000
Monthly Savings
Annualized Savings
Savings over life of contract (36 months)
% of Savings
ROI
NEW Telecom Spend MRC’s
Voice / Data Service
Colocation
CDN services
Total Estimate Spend
$ 10,100
$ 121,200
$ 363,600
39%
36 months
$ 4,400
$ 1,500
$ 10,000
$ 15,900
10. Practical Thinking for a Connected World
Jim Sheldon
Director - Sales
jsheldon@presidio.com
904-607-0424
Jeff Hagadone
Sr. Telecom Consultant
jhagadone@presidio.com
Ph. (678) 291-1926
Nick Wesol
Sr. Telecom Engineer
nwesol@presidio.com
703-885-7807
THANK YOU
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