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US State Department:
Intrapreneurship in Government, dealing
       with Uncertainty, not Risk

         Richard Boly (@Beaurichly)
           U.S. State Department
            Office of eDiplomacy
Uncertainty


         Risk
Managing Intrapreneurs
Managing Intrapreneurs II
Managing Intrapreneurs III
Potential Adopter Quadrants
Can’t        Won’t




Don’t        Can’t
Care         Wait
Can’t
Won’t
Don’t Care
Can’t Wait
Curiosity
w   A
    i   m
    t   b
C
    h   i
o
        g
m
        u
f
        i
o
        t
r
        y
t
eFlow – Residential Electricity Monitoring
Humanitarian Information Unit CyberGIS
State: Corridor
VSFS Microtasking Platform
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State Department Guide to Managing Intrapreneurs and Uncertainty

Editor's Notes

  1. Lead evolvers fall into 4 broad categories. Understanding their perspectives is essential to success.
  2. When an employee is overwhelmed (personally or at work), change is just another overwhelming phenomenon. His glass is now full and nothing will enter or stay. This could change in the future, if the person is not chronically overwhelmed.
  3. Most people hate change, and some people identify themselves as protectors of the status quo. This group is your biggest obstacle – satisfied incumbents. Keep them close, but don’t expect them to evolve until forced. Remember, they will be the defender of the new normal, once it is established.
  4. Some employees see work as a necessary evil. It pays the rent and allows them to do what they enjoy in their spare time. They feel no passion or engagement with work. Many in this group can be turned by visionary leadership and empathy.
  5. Can’t wait are your early adopters and beta testers. They don’t always make good evangelists, since many people know them as the ones who always say yes.
  6. Building your team -- Curiosity – Must be hired, can’t be trained.
  7. Comfort with ambiguity – another factor to look for in your team.
  8. Very easy for legacy thinking to color change. USA and summer vacation for schools --- 150 years ago 75% of country in ag. Now there are 3 times more people in jail in US than work in agriculture
  9. Grassroots requestNo direct top coverSurveyPlatformWildly collaborative with ALL stakeholdersAlpha, beta launchesSplashy video launch
  10. Mechanical Turk for diplomacy and development
  11. How do you treat failure?
  12. Celebrate learning from failure.