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Jean Kelly

Bullying and Harassment
   CIPD Surrey and North
     Hampshire Branch

      24th April 2012


      www.jeankellyconsultancy.co.uk
Defining
Harassment
and
Bullying
   www.jeankellyconsultancy.co.uk
What
Harassment
and Bullying
have in common
   www.jeankellyconsultancy.co.uk
• Unwanted

• One off / repeated

• Bad effect

• Abuse of power


         www.jeankellyconsultancy.co.uk
• Disrespectful

• Unreasonable behaviour

• Offensive and demeaning
  behaviour

• Intention is not the point


          www.jeankellyconsultancy.co.uk
Harassment is DISCRIMINATION
because of the 7 protected
characteristics
•Age
•Disability
•Gender reassignment
•Race
•Religion or belief
•Sex
•Sexual orientation




             www.jeankellyconsultancy.co.uk
Bullying is
mean behaviour
to one or
more people


     www.jeankellyconsultancy.co.uk
Who has the POWER in an
organisation that they could
abuse?

Who could be vulnerable
and likely to feel harassed or
bullied?



           www.jeankellyconsultancy.co.uk
How much do
          Harassment
         and Bullying
              cost an
        organisation?

www.jeankellyconsultancy.co.uk
Conflict Calculator
•Input the number of HR staff, senior management and
colleagues involved.
•Add in how many days/weeks people have been
involved in this conflict. The Conflict Calculator
estimates that people waste at least a quarter of their
working time when involved in disputes.
•Add in time spent on sick leave because of the
conflict.
•Then add costs of a formal investigation and staff time
lost.
•Add in lawyers’ time if the complainant goes to an ET,
plus staff time preparing and attending an ET.



                  www.jeankellyconsultancy.co.uk
And after all this expense,
you are likely to still have
parties in conflict. Nothing is
resolved!

Informal resolution is by far
the best – a nip in the bud
approach saves time and
money!



            www.jeankellyconsultancy.co.uk
A checklist to determine whether Bullying or
Harassment has taken place?
• Is there evidence of harassment/discrimination? Was that person
  singled out because of their age, disability, gender reassignment, race,
  religion or belief, sex, sexual orientation?
• Is there evidence of bullying behaviour?
• Was the behaviour unwanted and had they told the person concerned?
• Was it unreasonable for the person to be treated this way?
• What effect/detriment was there?
• Was there any evidence of abuse of power or disrespectful behaviour?
• What was the intention of the perpetrator?

 Bearing the above in mind, what finding will you make?




                       www.jeankellyconsultancy.co.uk
Defusing Workplace Conflict in a
                               BOX!
                  All the resources you need to
                    defuse workplace conflict
                  – both formally and informally.
                   In one box! Or a virtual box!




  Put in DWCB-POST-OFFER99 to get your box for special price £99

Put in DWCB-VIRT-OFFER99 to get your virtual box for special price of
                              £99


                   www.jeankellyconsultancy.co.uk
For your copy of our FREE
       Conflict Calculator
                   go to:
www.peoplemanagementmadeeasy.com




         www.jeankellyconsultancy.co.uk

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Cipd Talk March 2012 97 2003 Format

  • 1. Jean Kelly Bullying and Harassment CIPD Surrey and North Hampshire Branch 24th April 2012 www.jeankellyconsultancy.co.uk
  • 2. Defining Harassment and Bullying www.jeankellyconsultancy.co.uk
  • 3. What Harassment and Bullying have in common www.jeankellyconsultancy.co.uk
  • 4. • Unwanted • One off / repeated • Bad effect • Abuse of power www.jeankellyconsultancy.co.uk
  • 5. • Disrespectful • Unreasonable behaviour • Offensive and demeaning behaviour • Intention is not the point www.jeankellyconsultancy.co.uk
  • 6. Harassment is DISCRIMINATION because of the 7 protected characteristics •Age •Disability •Gender reassignment •Race •Religion or belief •Sex •Sexual orientation www.jeankellyconsultancy.co.uk
  • 7. Bullying is mean behaviour to one or more people www.jeankellyconsultancy.co.uk
  • 8. Who has the POWER in an organisation that they could abuse? Who could be vulnerable and likely to feel harassed or bullied? www.jeankellyconsultancy.co.uk
  • 9. How much do Harassment and Bullying cost an organisation? www.jeankellyconsultancy.co.uk
  • 10. Conflict Calculator •Input the number of HR staff, senior management and colleagues involved. •Add in how many days/weeks people have been involved in this conflict. The Conflict Calculator estimates that people waste at least a quarter of their working time when involved in disputes. •Add in time spent on sick leave because of the conflict. •Then add costs of a formal investigation and staff time lost. •Add in lawyers’ time if the complainant goes to an ET, plus staff time preparing and attending an ET. www.jeankellyconsultancy.co.uk
  • 11. And after all this expense, you are likely to still have parties in conflict. Nothing is resolved! Informal resolution is by far the best – a nip in the bud approach saves time and money! www.jeankellyconsultancy.co.uk
  • 12. A checklist to determine whether Bullying or Harassment has taken place? • Is there evidence of harassment/discrimination? Was that person singled out because of their age, disability, gender reassignment, race, religion or belief, sex, sexual orientation? • Is there evidence of bullying behaviour? • Was the behaviour unwanted and had they told the person concerned? • Was it unreasonable for the person to be treated this way? • What effect/detriment was there? • Was there any evidence of abuse of power or disrespectful behaviour? • What was the intention of the perpetrator?  Bearing the above in mind, what finding will you make? www.jeankellyconsultancy.co.uk
  • 13. Defusing Workplace Conflict in a BOX! All the resources you need to defuse workplace conflict – both formally and informally. In one box! Or a virtual box! Put in DWCB-POST-OFFER99 to get your box for special price £99 Put in DWCB-VIRT-OFFER99 to get your virtual box for special price of £99 www.jeankellyconsultancy.co.uk
  • 14. For your copy of our FREE Conflict Calculator go to: www.peoplemanagementmadeeasy.com www.jeankellyconsultancy.co.uk