2. Problem # 2
Registration and Monitoring of
complaints

3. Wastage of time due to busy phone lines.

4. No electronic log of complaints

5. Maintenance of logs costly

6. No graphical representation of affected
locations.

7. Solution
Online Monitoring System
(Web Solution)

8. Online submission of complaints

9. Map facility for water and sanitation
departments

10. Computerized maintenance of records.

12. Analysis
The system needs to be more economical.
System needs to be less time consuming.
 Locating the consumer is difficult.
 There is no graphical representation of problems in
the city.