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UCSB
                          Careers in Social Work
    CAREER
  SERVICES
   career.ucsb.edu


                                              Historical Context
                                           Educational Influences
                                              Social Security Act
                                      Social Work/Social Welfare
                             Graduate Education in Social Work
                           Professional Licensure & Certification
                          National Association of Social Workers
                          Social Workers: Occupations and Skills




   Career Ser vices
      University of
         California
     Santa Barbara
      Santa Barbara, CA
          93106 - 7140
           Building 599
          805 893 4412
      FAX 805 893 8023
       career.ucsb.edu


10-08-07
Careers In Social Work
What is Social Work?                                                 During this period hospital social work was developed. In
There are a number of complex definitions of social work, but        the early 1900s Dr. Richard Cabot, monitored psychological
simply put, it can be called a profession devoted to helping         and social factors. He wondered how these factors affected
people function as well as they can within their environment.        patients reactions to their health problems and their
Social workers do so by providing counseling and services to         willingness to use medical help.
clients as well as by working for improved social conditions.
                                                                     Social workers collected the results of social, psychological
Historical Context                                                   and environmental information. When doctors were
Social work tradition is rooted in turn of the century efforts       presented with the information, they found that they had a
to meet the needs of the poor, of neglected children and             much better understanding of the patients. The specialization
of exploited workers through the better organization of              of medical and psychiatric social work developed from this
charities. Social workers led the fight for child labor laws,        practice.
more humane industrial conditions, voting rights for women,
and scores of other progressive milestones.                          Social Casework
                                                                     Basic knowledge of social casework was also being developed
The Industrial Revolution brought about great changes.               in the 1920s. Principles and concepts of helping were needed
From about the 1700s new inventions and the increased                that could be applied in all different institutional areas or
in factory jobs drew people from the rural areas to the              fields of practice. Mary Richmond was the first person to
cities. As people moved into the cities, they also moved             formulate social work practice in a systemic fashion. In her
away from families and friends. More and more people                 books Social Diagnosis and What is Social Casework? she
became dependant on others for help in new settings where            described how one goes about helping people deal with social
they received little or no help from families. Almshouse or          problems. The theories of human behavior were integrated
poorhouses were set up to collected and house the old, young,        into social work. Freudian and other psychological theories
sick, mentally ill, blind or any other who was in need. Little       influences our understanding and interpretation of how we
state or colony supervision or control was permitted, it fell on     react to things that happen around us.
the shoulders of the township, parish, or city to provide these
services.                                                            Settlements
                                                                     The work of social settlements also influenced the
During the 1800s many private agencies were established              development of the profession of social work. Jane Addams
to help people. One such agency, the Charity Organization            and Florence Kelly were settlement leaders who lived with
Society, began in England. In 1877 a similar organization            and experienced things with their clients. The wanted to
was founded in Buffalo, New York by Reverend Gurteen.                help change things through social reform (action) and social
This organization began one of the first formal training             legislation (laws).
programs for social work. In-service training was given to
nurses, settlement worker and the “friendly visitors”.               Some settlement workers got involved in issues and actively
                                                                     supported organized labor movements. Settlement workers
These friendly visitors were usually young, middle to upper          also worked to improve social conditions through social
class women. They were expected to become friends and                action and legislation. They tried to help struggling groups
advisors to the poor families. They worked in schools,               improve themselves and become part of mainstream
hospitals and other charitable societies. These fields of            society. These settlements were the early inspiration for
practice helped lay the bias for the organization of the             the development of social science programs on university
profession of social work.                                           campuses.

Similarly training was done by other organizations by                Settlements were described by an approach rather than a
the early twentieth century. Training programs were also             set of services. Depending on the approach they used, the
offered in colleges and universities. The New York School            settlement pursued many different activities. They began
of Philanthropy, now called Columbia University School               many services which as conditions,
of Social Work, was the first school to train people for jobs        working hours, sanitation, sweatshops and
with social agencies.                                                child labor. They used these studies to
                                                                     stimulate protective legislation.
Medical Social Work                                                                                                       UCSB
The social welfare emphasis shifted in the 1800s from                                                               CAREER
reform to exploring how the environment affects behavior.                                                         SERVICES
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   P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
Educational Influences                                                  •   Group work is working with several people at one time in
The history of charity organizations differed from the                      a group setting.
settlements in regard to higher education. Charities kept               •   Community organization focuses on neighborhoods and
accurate statistics and written reports. They sponsored                     larger groups of people.
educational and institutional programs for the working. Later
affiliation with colleges was developed when schools provided           In 1955 seven associations that had up to that time
academic content and agencies provided practical experience.            represented all of the social work practices joined together to
This practical experience is what was later called field work.          form the National Association of Social Workers (NASW),
                                                                        the largest social work association today. A professional social
In 1919 the Association of Training Schools for Professional            worker had a masters degree in social work (MSW), and the
Social Work was developed to deal with education for social             majority worked as social caseworkers.
work in organized fashion. By 1952 this organization had
developed into what is known today as the Council on                    It was also during this period that social workers became
Social Work Education. This is now the accrediting body                 more concerned with the professionalism of their fields.
for schools of social work and sets the standard for MSW                Because of this, clinically oriented fields, such as the medical
programs nationwide.                                                    and psychiatric fields, attracted more of the educated
                                                                        social workers. The psychiatric social worker held the most
Social Security Act                                                     status and prestige in the field. Because psychotherapy was
Income support and social services during the 1930s and                 considered mostly for the rich, many professional social
1940s were things the upper class provided for the so-                  workers weren’t serving the needs of the most needy.
called worthy poor. In 1935 during the Great Depression,
the United States government formed the Social Security                 The concept of Social Welfare goes back to the first
Program. Under this program government became the major                 organized efforts of the public to help its poor. It coincides
source of public aid.                                                   with the Industrial Revolution and labor legislation from
Changes in federal support for assistance were set up to help           the eighteenth century. Social workers are professionals and
the needy on the basis of right or entitlement rather than              the majority of them do work in the social welfare system.
on being worthy or unworthy as determined by the upper                  However, socials welfare is an institutional arrangement that
classes. The entitlement concept stated that all people have            also uses many other professionals, such as nurses, doctors
the right to resources necessary for a decent life. It concluded        and psychologists.
that society must make these resources available to those who
need them. The Social Security Act of 1935 marked the entry             The concern of social workers have expanded into the entire
of the federal government into Social Welfare.                          social environment. Social workers have to know a great deal
                                                                        about social systems that they work in. Including the social
Social ‘Work’ / Social ‘Welfare’                                        welfare system. They have to have skill in getting individuals
Many people see the participation on the federal government             and organizations to work together for the best interest of the
in Social Welfare as splitting of the field, that is social             client or families for whom they are working. Social welfare
welfare social work and professional social work began to               is only one system that a social worker works in, but it is
represent different things and offer different services. To fully       probably the one most people think about when they think of
understand the field, concerns and directions of the different          social work.
agencies, you need to know what is meant by these two
different concepts.                                                     Today there are two main categories of social work:

Social work is the practice of helping people use their social          Direct Services work directly with people in one of three
environment to meet their needs. Social environment consists            ways: casework, group work, and community organization.
of any family, friends, groups, organizations, agencies or              Many social workers have to deal with all three functions.
government around the person. Social work as such wasn’t                In direct services you may have to deal with individuals and
really seen as a profession nor was the term used much until            their problems one on one, or you may work with families or
the early 1900s.                                                        in small groups. You may also work with larger groups and
                                                                        do community work.
By the 1940s, social casework, social group work and
community organizations became the three largest practice               Indirect Services perform services on
concentrations.                                                         behalf of people rather than directly
                                                                        with them. These might entail work in                   UCSB
•   Casework is direct contact between individuals and                  administration, policy making, or teaching.      CAREER
    their families in need.                                             Such social workers might direct or design     SERVICES
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    P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
programs. Also with other staff they might develop policy              helping professions social workers in general are motivated
and procedures to improve the delivery of services. They               by a desire to enable those they serve to enjoy a measure of
might work with community agencies and teach staff or                  health and well being, and to be productive members of the
students. Indirect service may mean doing research, program            community. While other considerations surely enter into a
evaluation, policy analysis, and statistical analysis. It may          decision to choose a career, the decision to become a social
also mean coordinating social services with other services,            worker is usually predicated on a belief that doing so will
developing budgets, conducting audits or performing                    contribute to the great good.
management duties.
                                                                       For those who can make the professional commitment, social
Today, professional social work is dynamic, growth profession          work offers the broadest possible range of practice settings.
based on knowledge drawn from the social sciences and its              Social workers provide their services in hospitals, schools,
own research and practice. It has a Code of Ethics, a variety          prisons, family service agencies, nursing homes, employee
of practice standards and a nationwide system of accredited            assistance programs, community mental health centers and
education programs designed to meld the impulse to help                community service agencies.
others with the skill and knowledge need to provide that help.
                                                                       They are administrators at all levels of government. They are
Those who seek a career in social work should be willing               educators. An increasing number are opening up their own
to commit themselves to a special way of life, as does any             private practices. And a number have undertaken political or
professional. A professional is often defined as one who               legislative careers finding that the skills they learned and the
is expected to have a sense of autonomy, a belief in self-             values they acquired as social workers are valuable assets.
regulation, a commitment to service, and a conception of
work as a calling rather than a job. Social workers aptly fit          Social Work Settings:
that description.                                                      Today you will find social workers in any location where
                                                                       people work with people. Where you decide to work will
Sense of autonomy: The decisions social workers must                   affect:
make often require sorting out a very complex set of                   • Your duties
relationships. In any given case, they may be responsible              • The way things are handled
for negotiating a course between the needs and want of a               • Your working conditions
client, the organizational needs and social responsibility of          • The methods of social work practice used
the agency by which they are employed, ethical and legal               • Who your clients will be
considerations, and economic and political realities. It thus          • Your salary and work benefits
becomes essential for social workers to autonomously adhere
to the tenets of the profession and avoid being diverted from          Mental Health: Social workers provide the bulk of mental
their chief goal - the well being of the client.                       health services in the U.S. and do so in a verity of settings,
                                                                       including private practice. Their chief goal is to help clients
A belief in self-regulation: Professions have traditionally            recognize a given problem and enable them to cope with
assumed the responsibility of regulating themselves, a                 it, to reach self-sufficiency, rather than become dependant
philosophy that protects both the consumer of service and              on the care provider. Social workers have worked diligently
the integrity of the profession. The social work profession,           to change misguided notions about mental health care so
in keeping with this philosophy, operates national testing             that those who need it can seek out free of doubt and fear of
programs to ensure that its practitioners are prepared for             disapproval. They also help promote quality care, access to it
independent practice; supports state social work licensing             and the protection of the rights of the mentally ill.
programs; conducts an adjudication process which enforces
adherence to the ethics code; and has a rigorous accrediting           Typical Work Settings:
process for its educational institutions.                              •   Mental Health Institution
                                                                       •   State Mental Health Hospitals
Commitment to service: This attribute is almost                        •   Mental Health Centers
synonymous with the social work profession. Social work                •   Residential Treatment Facilities
practice is often defined as “provision of service” and many           •   Veterans Administration Hospital
of the traditional functions social workers perform are called         •   Private Practice
“social services”. The relationship of social workers to their         •   Hospital Psychiatric units
clients is never described as “ministering to”, or “curing”, but
“serving” a particular individual or group.                                                                                    UCSB
                                                                                                                        CAREER
Concept of work as a calling: As is the case with other                                                               SERVICES
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   P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
Types of Job Functions:                                                Social Service Programs:
•   Outreach                                                           •   Adoption services
•   Crisis intervention                                                •   Counseling services for families and individuals
•   Social rehabilitation                                              •   Day care licensing
•   Training in skills everyday living                                 •   Employability programs
•   Consultations                                                      •   Foster care services for children and adults
•   Information, education and cooperation                             •   Homemaking services
•   Outpatient diagnostic services                                     •   Information and referral services
•   Outpatient treatment  rehabilitation                              •   Protection services - children and adults
•   Emergency  residential services                                   •   Residential treatment and referral
•   Cooperation with hospital mental health                            •   Transportation services
•   Marriage counseling                                                •   Court ordered custody studies and mediations
•   Individual counseling
                                                                       Block Grants and Referral Services:
Family and Child Welfare Service: The area of social ser-              •   Assessment services for MI, CD, or MR (men-
vices, both public and private is the largest employer of social           tally ill, chemically dependant or mentally
workers. Availability of funds through taxes and through                   deficient/retarded)
private donations helps decide how many services will be               •   Occupational training centers
provided and who will be served.                                       •   Community Action rural transportation
                                                                       •   Half-way houses
Public services depend on which services the government
mandates as must-provide services and the amount of fund-
ing the government grants for these services. Also, social work
specialization and the services provided vary with changes in
                                                                           Health Care 
                                                                       Social workers are a vital part of the health care
social concerns.                                                       team along with doctors, nurses, and other health
                                                                       and mental health professionals. Health care, in
When people lose their jobs, when single parents have young            the home as well as in the hospital, offers rapidly
dependent children and cannot work, when chronic illness               expanding employment opportunities for the social
or the conditions of poverty prevent self-sufficiency, society         worker.
provides whether temporary help or long term assistance
through a variety of public welfare programs. Social workers           Social workers may also work in hospitals, hospices,
not only provide direct service to those in need, but also de-         health maintainance organizations, nursing homes,
velop public policy to ensure that these programs adequately           rehabilitation centers and offices of physicians.
meet needs.                                                            Social workers in the medical setting may be
                                                                       caseworkers, medical social workers or clinical
In extremely difficult situations, the social worker may               social workers.
arrange for the child’s placement in a foster home or for ter-
mination of parental rights and adoption. The child’s safety           Health related services outside of an institution
and well-being are the primary considerations in such cases,           are referred to as primary care. Social work as
although every effort is made to keep the family intact.               expanded into a variety of health organizations.
                                                                       You may find them in free clinics, community
Three main areas of family and child welfare services                  mental health centers, union health centers,
are income maintainence programs, social service                       health maintainance organizations, group medical
programs, and block grants and referral services. Ex-                  practices, home health agencies and industrial
amples of these three categories are as follows:                       settings. Social workers become part of a
                                                                       working team to deal with the medical, social and
Income Maintainance Programs:                                          psychological aspects of health.
•   Supplemental Assistance Programs
•   Aid to families with dependent children                            Typical Work Settings:
    (AFDC)                                                             •   Hospitals
•   General Assistance (GA)                                            •   Home health agencies
•   Medical assistance (MA)                                            •   HMOs  other care facilities
•   Food stamp program                                                 •   Student Health Centers                    UCSB
•   Energy assistance                                                  •   Adolescent walk in centers          CAREER
                                                                       •   Alcohol  Chemically              SERVICES
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dependency centers                                         	
•   Family planning clinics                                    Typical Work Settings:
•   Centers for victims of rape  violence                         •   Adult day care centers
•   Hospices/Aids Centers                                          •   Community planning agencies
•   Neighborhood health centers                                    •   Hospices
                                                                   •   Nursing Homes
Typical Job Functions:                                             •   Retirement Centers
1. Assessment of social and emotional factors                      •   Nutrition Sites
- Social workers assess social and emotional factors               •   Veterans Administration hospitals
as they affect the patient’s illness, need for care,               •   Senior citizen centers
and response to treatment and adjustment to care.                  •   Legislative bodies
They would also develop a care plan.                               •   Older-worker employment program
                                                                   •   Community care agencies	
2. Counseling for long range planning and                          •   National aging networks
decision making - Social workers assess the
patient’s needs for long term care, evaluate the               Typical Job Functions:
home and family situation, and help the patient                    •   Working with family and medical facility to
and his or her family develop an in-home care                          provide multiple services for elderly.
system. They also explore alternatives to in-home                  •   Maintain communication with physician
care and arrange for placement.                                        and pharmacist to monitor medication.
                                                                   •   Plan and coordinate family conferences
3. Community resource planning - Social                                between family and care providers.
workers promote community-centered services,                       •   Act in an advocacy role for the client with a
including education, advocacy and referral.                            variety of agencies.
                                                                   •   Comfort the dying
4. Short term therapy - This area involves                         •   Plan age appropriate recreational and leisure
goal-oriented intervention in cases of managing a                      activities
terminal illness and reaction/adjustment to such                   •   Prepare court ordered documents for
illness, strengthening family/support systems, and                     conservateurship
resolving conflict related to the lingering illness.
                                                               School Social Work:
5. Other (specify under orders) - This area                    Schools increasingly employ social workers to help
includes other medical social services related to the          with some of the developmental and educational
patient’s illness and his or her need for care. Other          problems facing children and teachers. They often
high risk indicators may be included that endanger             are able to provide the early support many children
the patient’s mental and physical health, including            need to become secure, self-sufficient adults.
abuse/neglect, inadequate food/medical supplies
or high suicide potential. (These services must be             In 1978 the National Association of Social Workers
written under doctor’s orders.)	                               (NASW) published a taxonomy of tasks performed
                                                               by social workers in schools. There came to be
Gerotology:                                                    four accepted areas of service in school social work:
Social workers who specialize in the field of aging            1. Immediate intervention to reduce stress within
plan and evaluate services for the elderly. They                  or between individuals or groups.
may also help older people and their families deal             2. Problem-solving services to
with difficulties brought on by their decreasing                  pupils, parents, school personnel,
health and changing circumstances. Social workers                 or community agencies.
help the aged and their families obtain vital health           3. Early identification of students at
and mental health services, maintain meaningful                   risk.
activities and relationships, and adapt to the aging           4. Development of coping skills to
process.                                                          various groups in school.
                                                               People enter school social work with
One of today’s most pressing social work                       backgrounds in casework, group
challenges is to provide services to the “sandwich             work, clinical, or mental health              UCSB
generation”, that is, adults who provide care for              specializations.                           CAREER
both their children and their parents.                                                                  SERVICES
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    P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
Industrial Social Work/Occupational                         Course Work within MSW programs
Social Work :                                               Foundation:
During the 1960s occupational social work was               During the first year students study human behavior
popular in Europe. It came to be called Industrial          and the social environment, social welfare policy and
Social Work in the United States. It grew as                services, research, practice methods, special “at risk”
an extension of the alcohol treatment programs              populations groups, values, and ethics. Students
that were being offered to business and industrial          apply this common set of knowledge, skills and
workers as employee assistance programs.                    values in foundation fieldwork.

 In the 1980s industrial social work developed              Concentration:
into a specialized area of social work. Services            To develop specialized knowledge and skills
are provided to employee/clients whose personal             in a particular field of practice, students select
problems interfere with their job performance.              one of a number of concentrations offered by
Social workers, whether they are employed by the            each individual school of social work depending
corporation of the union, on-site or off-site, work         on the faculty and research interests of the
with employees and their families to solve problems         department. Courses focus on problems and
such as alcohol and drug abuse, domestic violence,          people at risk, social service delivery, social policy
family trauma, or work related stress. They also            analysis, intervention roles and methods, and
help the corporations and unions recognize and              critical evaluation of practice. Students apply this
meet their responsibility to the community and to           knowledge in fieldwork related to their career
the greater society.                                        interests. Areas of concentration will vary from
                                                            program to program. Some examples of the more
Because of the growing population of the elderly,           traditional concentrations are:
another concern and service provided by industrial          							
social workers in retirement or pre-retirement              Children and Family Services: Emphasizes
planning. Social workers are also employed in               the development, management and delivery of
corporations and labor unions to provide a variety          services which meet the specific needs of children
of work related services.                                   youth and their families. Graduate with this
                                                            concentration work in juvenile courts, child
Graduate Education in Social Work                           welfare agencies, residential settings, recreational
(MSW)                                                       and leisure settings, child mental health centers,
The Master in Social Work Program is designed               prevention agencies, school systems, and chemical
to prepare professional personnel for advanced              dependency treatment centers.
social work practice. MSW programs emphasize
key components of successful social work practice,          Gerotology: Focuses on direct delivery to older
including evaluation and ongoing professional               people and their families, the development of
development. The MSW program includes both                  related services and policies, and management
academic coursework and field education, has                and administration of programs for older people.
three components: foundation, concentration and             Graduates are working in hospitals, nursing
elective work. The strength of the academic course          homes, home health care agencies and advocacy
work coupled with the quality of the professional           organizations.
field training makes this program well respected
among human service employers.                              Health: Emphasizes clinical practice with
                                                            individuals, families and groups experiencing
The MSW is generally required for positions in              health related disorders in a variety of settings
mental health and always needed for supervisory,            including hospitals, long term care facilities, private
research, or administrative positions. The MSW is           physicians’ offices, and home health agencies;
preferred for clinical positions and is essential for       management and administration of social service
social workers in private practice. In 1990 there           programs in health delivery institutions; and
were 91 accredited MSW programs in the country.             roles in human resources training/
                                                            education in hospital settings.
Previous training in social work is not required for
entry into a MSW graduate program. Courses in               Mental Health: Focuses on work
psychology, sociology, economics, political science,                                                           UCSB
                                                               with individuals families and groups
history, social anthropology and urban studies are             experiencing mental health problems       CAREER
recommended.                                                   and on the management of mental         SERVICES
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health programs and agencies, corporate employee              regulates the scope or practice and the conduct of
assistance programs, public mental health facilities,         those who practice social work.
health maintainance organizations and private
practice.                                                     The National Association of Social Workers
                                                              offers certification and awards membership in the
Social and Economic Development: Centers                      Academy of Certified Social Workers (ACSW).
on the problems of underdevelopment, both in                  The requirements for ACSW membership include:
U.S. communities and in other countries around                • a graduate degree from a school of social work
the world. The challenges of development include                  accredited by the Council of Social Work
                                                                  Education.
improvements in living conditions and economic                • two years of full time paid social work practice
opportunities in neighborhoods, rural areas,                      beyond a graduate social work degree.
regions, or nations that are struggling to achieve            • regular NASW membership.
and maintain basic necessities such as employment,            • completion of the official application and
food, shelter, health care, and transportation.                   payment of the appropriate fees.
                                                              • submission of three professional references.
Graduates of this concentration work in                       • successful completion of the ACSW
international organizations like CARE, UNICEF,                    examination.
Direct Relief International, Save the Children
Foundation and the World Health Organization.                 Licensure requirements vary from state to state.
                                                              The Licensed Clinical Social Worker (LCSW)
Electives:                                                    is a nationally recognized license with specific
Students choose additional courses, fieldwork or a            requirements to meet national standards as well as
specialization to meet elective requirements. Some            state criteria. In California requirements for the
examples of elective areas are: Family Therapy,	              LCSW are:
Women’s Issues, Management/Administration,                    • a graduate degree in social work with a clinical/
Ethnic Populations, Employee Assistance,                          mental health concentration from an accredited
Chemical Dependancies, Research and Social                        MSW program.
Policy.                                                       • a minimum of 3200 hours of supervised
                                                                  clinical work after completion of the MSW
Fieldwork:                                                        program.
One exciting aspect of the curriculum is the                  • coursework in Human Sexuality, Chemical
opportunity to apply theoretical knowledge                        Dependancies and AIDS.
to practice with professional supervision. In                 • membership in NASW
addition to the course work at the foundation and             • submission of three professional references.
concentration levels, students must successfully              • submission of resume and credentials of
complete fieldwork experiences in two or more                     supervising clinician.
settings. Based on career goals and academic                  • notarized documentation of supervised hours.
guidelines, students choose field sites. Working              • completion of official application and payment
with their academic advisors and field instructors,               of appropriate fees.
students develop specific goals for the field                 • written exam
experiences.                                                  • oral exam (scheduled only after successful
                                                                  completion of written exam)
Depending on individual interests, each student               • agreement to participate in 45 hours of
completes between 10 and 15 credit hours of                       continuing education for each three year
fieldwork. This represents between 1,000 and                      licensing period.
1,500 hours of intense work experience supervised
by approved professionals.                                    The State of California Board of Behavioral
                                                              Science Examiners located in
Professional Licensure  Certification                        Sacramento is the licensing
In 1990, 44 states had licensing or certification             authority. For more information on
laws regarding social work practice and the use of            licensing requirements contact that
professional titles. Licensure regulates both the             office directly.                            UCSB
title and the practice of social work. Licensure                                                         CAREER
is considered a form of public protection as it                                                        SERVICES
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NASW: The Professional Association                              sets the standards of conduct for individual social
Professional people need the support and the                    workers and commits them to the humanitarian
resources of their own membership organization.                 ideals and values of the social work profession.
The National Association of Social Workers
(NASW), with well over 100,000 members and                      Membership is open to educationally qualified
55 chapters, fills that role. It is the world’s largest         social workers and social work students. Special
organization of professional social workers.                    low cost student memberships are available.

NASW provides its members with professional                     Applications for membership and information on
development programs, legislative and political                 social work careers may be obtained by contacting:
action programs, continuing education                               National Association of Social Workers
opportunities and professional publications                         7981 Eastern Avenue
which keep social workers abreast of the latest                     Silver Springs, MD 20910
developments in their field.                                        (301) 565-0333
NASW members adhere to a Code of Ethics that                    	


                                         Social Workers
                                      Occupations and Skills
   Occupation        Alternative Titles                                          Duties

                                           Counsels  aids individuals  families requiring assistance of social service agency.
                                           Interviews clients with problems such as personal  family adjustments,
                                           finances, employment, food, clothing, housing and physical and mental
                                           impairments to determine nature and degree of problem
                     Community
                                           Secures information such as medical psychological and social factors
                     Placement Worker
                                           contributing to client’s situation.
                                           Evaluates these and client’s capacities and environmental resources to improve
 Caseworker          Intake worker
                                           social functioning.
                                           Helps client to modify attitudes and patterns of behavior by increasing
                     Social Service
                                           understanding of self, personal problems, and client’s part in creating them.
                     Worker
                                           Refers clients to community resources and other organizations.
                                           Compiles records and prepares reports.
                                           Reviews service plan and performs follow-up to determine quantity and quality
                                           of service provided and status of case.


                                           Aids parents with child rearing problems and children and youth with
                                           difficulties with social adjustments.
                                           Investigates home conditions.
                                           Evaluates children’s physical and psychological makeup to determine needs.
                                           Refers clients to community resources.
                                           Evaluates foster home environmental factors and personal characteristics of
                                           adoption applications.
Caseworker, Child                          Places and is responsible for children and their well-being in appropriate settings.
Welfare                                    Counsels children and their caregivers concerning adjustments or child’s care,
                                           international behavior modifications needed or rehabilitation.
                                           Places children in adoptive homes and counsels adoptive parents pending legal
                                           adoption.
                                           Provides service to unmarried parents, including care during
                                           pregnancy and planning for a child.                                          UCSB
                                           Arranges for day care or homemaker service.
                                           Maintains case history records and reports.
                                                                                                                 CAREER
                                                                                                               SERVICES
                                                                                                                career.ucsb.edu
   P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
Social Workers - Occupations and Skills
   Occupation        Alternative Titles                                        Duties

                                          Aids individuals and families having problems concerning family relationships
                                          or other aspects of their social functioning affecting unity
                                          of family and welfare of community.
                                          Counsels clients on problems including persona, home management,
                                          work adjustment, vocational training, need for financial assistance,
Caseworker, Family                        care of the ill or incapacitated, desertion of parents or difficulties
                                          encountered in travel or stabilization in new community.
                                          Helps clients to use agency’s services.
                                          In public assistance or voluntary agency ascertains client’s eligibility
                                          for financial assistance and determines amount of grand and assumes
                                          responsibility for services rendered.


                                          Develops program content, organizes, and leads activities planned to enhance
                                          social development of individual members and accomplishment of group goals.
                                          Interviews individual members to assess social and emotional capabilities and
Social Group                              plans group composition in relation to personal and social compatibility of
Worker                                    members.
                                          Selects program appropriate to particular group goals.
                                          Helps members through group experience to develop attitudes and social skills
                                          for improved family relations and community responsibility.

                                        Plans, organizes, coordinates programs with agencies and groups concerned
                                        with social problems of the community.
                                        Promotes and coordinates activities of agencies, groups, and individuals to meet
                     Community Serv-    identified needs.
                     ices Consultant    Studies and assesses strength and weakness of existing resources.
Community                               Interprets needs, programs and services to agencies, groups, and individuals to
Organization         Information       meet identified needs.
Worker               Referral Director  Prepares reports and disseminates information.
                                        Maintains contact with representatives of other organizations to exchange and
                     Program Consultant update information on resources and services available.
                                        May write proposals to obtain government or private funding.
                                        May assist in budget preparation and presentation.
                                        May assist in raising funds.

                                          Promotes tenant welfare in low income public housing.
                                          Initiates and maintains liaison between local housing authority and voluntary
                                          and public agencies for development and management of public housing.
                                          Facilitates establishment of constructive relationships between tenants and
Community Rela-                           housing management and among tenants.
tions and Services   Tenant Relations     Secures social services.
Advisor, Public      Coordinator          Provides leadership to tenants in development of group activities, such as adult
Housing                                   education and recreation.
                                          Refers families with personal problems to community resources.
                                          Cooperates with other organizations in development of under-
                                          standing and interest among voluntary and public agencies                 UCSB
                                          participation in long range plans for urban development.            CAREER
                                                                                                            SERVICES
                                                                                                             career.ucsb.edu
  P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
                                                         10
Occupation       Alternative Titles                                         Duties
Camp Director                            Directs activates of recreation or youth work camp.
                                         Plans programs.
                                         Hires and supervises camp staff.
                                         Arranges for required licenses, certificates , and insurance coverage.
                                         Keeps records regarding finances, personnel actions, enrollments, and program
                                         activities related to camp business operations and budget allotments.



Director, Field     Field Director       Coordinates activities of civilian aids engaged in providing recreational and
                                         welfare services to armed forces personnel.
                                         Directs staff planning.
                                         Oversees activities of welfare workers in assisting service personnel to solve per-
                                         sonal and family problems.
                                         May plan and direct organization of specialized services in foreign cities.


Director,                                Plans, organizes, and directs comprehensive public and voluntary recreation pro-
Recreation Center                        grams at recreation building, indoor center, playground, playfield, or day camp.
                                         Studies and analyzes recreation needs, and resources.
                                         Oversees and assigns duties to staff.
                                         Interprets recreation programs and their philosophy to individuals and groups.
                                         Schedules maintenance and use of facilities.
                                         Coordinates recreation program of host agency.
                                         Cooperates with recreation and nonrecreation personnel.
                                         Works under direction of Recreation Supervisor.


                                         Coordinates activities and provides for physical and emotional needs of public
                                         welfare recipients housed in indigent camp.
                                         Cooperates with welfare department investigators, psychologists, and physicians
                                         in assigning activities to indigents and in providing specialized attention to
                                         them in accordance with recommendations.
                                         Appoints leaders of activities, such as food preparation and maintenance of
                                         grounds, from camp inmates in accord with democratic leadership principles
Rehabilitation
                                         and welfare department policy.
Center Manager
                                         Coordinates sanitation, food management, health, education, spiritual counsel-
                                         ing, and vocational activity programs in conformity with available facilities,
                                         needs of camp inmates and policy department.
                                         Interviews inmates and arranges with business and community leaders to place in jobs.
                                         Maintains discipline and arbitrates disputes.
                                         Arranges for entertainment.
                                         Maintains records.




                                                                                                                      UCSB
                                                                                                               CAREER
                                                                                                             SERVICES
                                                                                                              career.ucsb.edu
  P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
                                                         11
Occupation         Alternative Titles                                        Duties

                                          Coordinates government programs dealing with prevention and treatment of
                                          alcohol and drug abuse problems affecting work performance of employees in
                                          private and public sectors.
                                          Studies composition of industrial and business communities and state agencies
                                          to determine methods of promoting information concerning alcohol and drug
                                          abuse prevention and treatment programs to executives and administrators in
                                          industry and government.
                                          Confers with management to explain purpose and benefits of EAP, attempts to
                                          establish programs.
                                          Instructs personnel in methods of recognizing and identifying employee prob-
Alcohol and
                                          lems, referring employee to Area Services providers, and maintaining records of
Drug Abuse
                                          program-related activities.
Assistance Program
                                          Consults with representatives of Area Service Providersto develop particpation in
Administrator
                                          prevention and treatment programs.
                                          Consults with management and administrators of participating organization and
                                          ASP to evaluate progress of program and identify administrative problems.
                                          Implements corrective action plan to solve problems.
                                          Develops training materials.
                                          Prepares training materials.
                                          Prepares articles for newspaper and other media.
                                          Lectures and participates in workshops, radio, and television interviews, com-
                                          munity meetings, and other organizational functions.
                                          Prepares grant proposals and reports for submission to department supervisor.


                                       Instructs parent of mentally and physically handicapped children in therapy
                                       techniques and behavior modification.
                                       Observes and plays with child and confers with parents and other professionals
                                       to obtain information relating to child’s mental and phsyical development.
                                       Evaluates child’s responses to determine levels of child’s development.
                     Child Development Determines parent’s ability to comprehend and apply therapeutic
                     Specialist        and behavior modification techniques and parent’ social and emotional needs to
                                       formulate teaching plan.
                     Development       Develops individual teaching plan covering self-help, motor, social, cognitive,
Teacher, Home        Disability        and language skills development for parents to implement.
Therapy              Specialist        Instructs parents individually or in groups in behavior modification, physical
                                       development, and language development and conceptual learning exercises and
                     Infant Educator   activities.
                                       Revises teaching plan to correspond with child’s rate of development.
                     Parent Trainer    Counsels parents and organizes groups of parents to provide social and emo-
                                       tional support for parents.
                                       Refers parents and child to social services agencies and facilitiates for additional
                                       services and financial assistance.
                                       Consults and coordinates plans with other professionals.
                                       Teaches preschool subjects to capable children.




                                                                                                                    UCSB
                                                                                                             CAREER
                                                                                                           SERVICES
                                                                                                            career.ucsb.edu
  P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
                                                          12
Occupation        Alternative Titles                                        Duties

                                         Investigates financial assets, properties, and resources of hospitalized retarded
                                         and brain-damaged clients to protect financial interests and provide reimburse-
                                         ment of hospital costs.
                                         Visits and interviews or contacts by mail or telephone, relatives, friends, former
                                         employers, pension funds, fraternal and veterans organizations and government
                                         agencies.
Patient
                                         Records documentation of financial resources in patent files.
Recourses and
                                         Analyzes date accumulated, such as disability allowances, Medicare, Medicaid,
Reimbursement
                                         social security pensions, dividends, interset and insurance and determines ability
Agent.
                                         to pay for hospitalization.
                                         Determines additional, sources from which reimbursements can be obtained.
                                         Reviews patients records to ensure that reimbursements are maintained.
                                         Applies for appointment of conservators to financially protect patients with as-
                                         sets over statutory limits.
                                         Occasionally attends court hearings to protect patient interests.



                                         Investigates and analyzes child welfare cases and initiates administrative action
                                         to facilitate enforcement of child support laws.
                                         Reviews application for child support received form client and examines case file
                                         to determine that divorce decree and court ordered judgment for payment are in
                                         order.
                                         Interviews client to obtain information such as relocation of absent parent,
                                         amount of child support previously awarded and names of persons who can act
                                         as witnesses to support client’s claim for support.
                                         Locates absent parent and interviews parent to gather data, such as support
                                         award, and discusses case with parent to resolve issues in lieu of filing court
Child Support                            proceedings.
Officer                                  Contacts friends and relatives of child’s parents to verify information.
                                         Computes amount of child support payments.
                                         Prepares, filing indicating data, such as wage records of accused, witnesses, and
                                         blood test results.
                                         Confers with prosecuting attorney to prepare court case.
                                         Determines type of court jurisdiction.
                                         Confers with court clerk to obtain arrest warrant and to schedule court date for
                                         hearing or trial.
                                         Monitors child support payments awarded to ensure compliance with enforce-
                                         ment of laws.
                                         Prepares report of legal action taken with delinquency in payment occurs.




                                                                                                                   UCSB
                                                                                                             CAREER
                                                                                                           SERVICES
                                                                                                            career.ucsb.edu
  P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
                                                         13

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Careers in social work

  • 1. UCSB Careers in Social Work CAREER SERVICES career.ucsb.edu Historical Context Educational Influences Social Security Act Social Work/Social Welfare Graduate Education in Social Work Professional Licensure & Certification National Association of Social Workers Social Workers: Occupations and Skills Career Ser vices University of California Santa Barbara Santa Barbara, CA 93106 - 7140 Building 599 805 893 4412 FAX 805 893 8023 career.ucsb.edu 10-08-07
  • 2. Careers In Social Work What is Social Work? During this period hospital social work was developed. In There are a number of complex definitions of social work, but the early 1900s Dr. Richard Cabot, monitored psychological simply put, it can be called a profession devoted to helping and social factors. He wondered how these factors affected people function as well as they can within their environment. patients reactions to their health problems and their Social workers do so by providing counseling and services to willingness to use medical help. clients as well as by working for improved social conditions. Social workers collected the results of social, psychological Historical Context and environmental information. When doctors were Social work tradition is rooted in turn of the century efforts presented with the information, they found that they had a to meet the needs of the poor, of neglected children and much better understanding of the patients. The specialization of exploited workers through the better organization of of medical and psychiatric social work developed from this charities. Social workers led the fight for child labor laws, practice. more humane industrial conditions, voting rights for women, and scores of other progressive milestones. Social Casework Basic knowledge of social casework was also being developed The Industrial Revolution brought about great changes. in the 1920s. Principles and concepts of helping were needed From about the 1700s new inventions and the increased that could be applied in all different institutional areas or in factory jobs drew people from the rural areas to the fields of practice. Mary Richmond was the first person to cities. As people moved into the cities, they also moved formulate social work practice in a systemic fashion. In her away from families and friends. More and more people books Social Diagnosis and What is Social Casework? she became dependant on others for help in new settings where described how one goes about helping people deal with social they received little or no help from families. Almshouse or problems. The theories of human behavior were integrated poorhouses were set up to collected and house the old, young, into social work. Freudian and other psychological theories sick, mentally ill, blind or any other who was in need. Little influences our understanding and interpretation of how we state or colony supervision or control was permitted, it fell on react to things that happen around us. the shoulders of the township, parish, or city to provide these services. Settlements The work of social settlements also influenced the During the 1800s many private agencies were established development of the profession of social work. Jane Addams to help people. One such agency, the Charity Organization and Florence Kelly were settlement leaders who lived with Society, began in England. In 1877 a similar organization and experienced things with their clients. The wanted to was founded in Buffalo, New York by Reverend Gurteen. help change things through social reform (action) and social This organization began one of the first formal training legislation (laws). programs for social work. In-service training was given to nurses, settlement worker and the “friendly visitors”. Some settlement workers got involved in issues and actively supported organized labor movements. Settlement workers These friendly visitors were usually young, middle to upper also worked to improve social conditions through social class women. They were expected to become friends and action and legislation. They tried to help struggling groups advisors to the poor families. They worked in schools, improve themselves and become part of mainstream hospitals and other charitable societies. These fields of society. These settlements were the early inspiration for practice helped lay the bias for the organization of the the development of social science programs on university profession of social work. campuses. Similarly training was done by other organizations by Settlements were described by an approach rather than a the early twentieth century. Training programs were also set of services. Depending on the approach they used, the offered in colleges and universities. The New York School settlement pursued many different activities. They began of Philanthropy, now called Columbia University School many services which as conditions, of Social Work, was the first school to train people for jobs working hours, sanitation, sweatshops and with social agencies. child labor. They used these studies to stimulate protective legislation. Medical Social Work UCSB The social welfare emphasis shifted in the 1800s from CAREER reform to exploring how the environment affects behavior. SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 3. Educational Influences • Group work is working with several people at one time in The history of charity organizations differed from the a group setting. settlements in regard to higher education. Charities kept • Community organization focuses on neighborhoods and accurate statistics and written reports. They sponsored larger groups of people. educational and institutional programs for the working. Later affiliation with colleges was developed when schools provided In 1955 seven associations that had up to that time academic content and agencies provided practical experience. represented all of the social work practices joined together to This practical experience is what was later called field work. form the National Association of Social Workers (NASW), the largest social work association today. A professional social In 1919 the Association of Training Schools for Professional worker had a masters degree in social work (MSW), and the Social Work was developed to deal with education for social majority worked as social caseworkers. work in organized fashion. By 1952 this organization had developed into what is known today as the Council on It was also during this period that social workers became Social Work Education. This is now the accrediting body more concerned with the professionalism of their fields. for schools of social work and sets the standard for MSW Because of this, clinically oriented fields, such as the medical programs nationwide. and psychiatric fields, attracted more of the educated social workers. The psychiatric social worker held the most Social Security Act status and prestige in the field. Because psychotherapy was Income support and social services during the 1930s and considered mostly for the rich, many professional social 1940s were things the upper class provided for the so- workers weren’t serving the needs of the most needy. called worthy poor. In 1935 during the Great Depression, the United States government formed the Social Security The concept of Social Welfare goes back to the first Program. Under this program government became the major organized efforts of the public to help its poor. It coincides source of public aid. with the Industrial Revolution and labor legislation from Changes in federal support for assistance were set up to help the eighteenth century. Social workers are professionals and the needy on the basis of right or entitlement rather than the majority of them do work in the social welfare system. on being worthy or unworthy as determined by the upper However, socials welfare is an institutional arrangement that classes. The entitlement concept stated that all people have also uses many other professionals, such as nurses, doctors the right to resources necessary for a decent life. It concluded and psychologists. that society must make these resources available to those who need them. The Social Security Act of 1935 marked the entry The concern of social workers have expanded into the entire of the federal government into Social Welfare. social environment. Social workers have to know a great deal about social systems that they work in. Including the social Social ‘Work’ / Social ‘Welfare’ welfare system. They have to have skill in getting individuals Many people see the participation on the federal government and organizations to work together for the best interest of the in Social Welfare as splitting of the field, that is social client or families for whom they are working. Social welfare welfare social work and professional social work began to is only one system that a social worker works in, but it is represent different things and offer different services. To fully probably the one most people think about when they think of understand the field, concerns and directions of the different social work. agencies, you need to know what is meant by these two different concepts. Today there are two main categories of social work: Social work is the practice of helping people use their social Direct Services work directly with people in one of three environment to meet their needs. Social environment consists ways: casework, group work, and community organization. of any family, friends, groups, organizations, agencies or Many social workers have to deal with all three functions. government around the person. Social work as such wasn’t In direct services you may have to deal with individuals and really seen as a profession nor was the term used much until their problems one on one, or you may work with families or the early 1900s. in small groups. You may also work with larger groups and do community work. By the 1940s, social casework, social group work and community organizations became the three largest practice Indirect Services perform services on concentrations. behalf of people rather than directly with them. These might entail work in UCSB • Casework is direct contact between individuals and administration, policy making, or teaching. CAREER their families in need. Such social workers might direct or design SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 4. programs. Also with other staff they might develop policy helping professions social workers in general are motivated and procedures to improve the delivery of services. They by a desire to enable those they serve to enjoy a measure of might work with community agencies and teach staff or health and well being, and to be productive members of the students. Indirect service may mean doing research, program community. While other considerations surely enter into a evaluation, policy analysis, and statistical analysis. It may decision to choose a career, the decision to become a social also mean coordinating social services with other services, worker is usually predicated on a belief that doing so will developing budgets, conducting audits or performing contribute to the great good. management duties. For those who can make the professional commitment, social Today, professional social work is dynamic, growth profession work offers the broadest possible range of practice settings. based on knowledge drawn from the social sciences and its Social workers provide their services in hospitals, schools, own research and practice. It has a Code of Ethics, a variety prisons, family service agencies, nursing homes, employee of practice standards and a nationwide system of accredited assistance programs, community mental health centers and education programs designed to meld the impulse to help community service agencies. others with the skill and knowledge need to provide that help. They are administrators at all levels of government. They are Those who seek a career in social work should be willing educators. An increasing number are opening up their own to commit themselves to a special way of life, as does any private practices. And a number have undertaken political or professional. A professional is often defined as one who legislative careers finding that the skills they learned and the is expected to have a sense of autonomy, a belief in self- values they acquired as social workers are valuable assets. regulation, a commitment to service, and a conception of work as a calling rather than a job. Social workers aptly fit Social Work Settings: that description. Today you will find social workers in any location where people work with people. Where you decide to work will Sense of autonomy: The decisions social workers must affect: make often require sorting out a very complex set of • Your duties relationships. In any given case, they may be responsible • The way things are handled for negotiating a course between the needs and want of a • Your working conditions client, the organizational needs and social responsibility of • The methods of social work practice used the agency by which they are employed, ethical and legal • Who your clients will be considerations, and economic and political realities. It thus • Your salary and work benefits becomes essential for social workers to autonomously adhere to the tenets of the profession and avoid being diverted from Mental Health: Social workers provide the bulk of mental their chief goal - the well being of the client. health services in the U.S. and do so in a verity of settings, including private practice. Their chief goal is to help clients A belief in self-regulation: Professions have traditionally recognize a given problem and enable them to cope with assumed the responsibility of regulating themselves, a it, to reach self-sufficiency, rather than become dependant philosophy that protects both the consumer of service and on the care provider. Social workers have worked diligently the integrity of the profession. The social work profession, to change misguided notions about mental health care so in keeping with this philosophy, operates national testing that those who need it can seek out free of doubt and fear of programs to ensure that its practitioners are prepared for disapproval. They also help promote quality care, access to it independent practice; supports state social work licensing and the protection of the rights of the mentally ill. programs; conducts an adjudication process which enforces adherence to the ethics code; and has a rigorous accrediting Typical Work Settings: process for its educational institutions. • Mental Health Institution • State Mental Health Hospitals Commitment to service: This attribute is almost • Mental Health Centers synonymous with the social work profession. Social work • Residential Treatment Facilities practice is often defined as “provision of service” and many • Veterans Administration Hospital of the traditional functions social workers perform are called • Private Practice “social services”. The relationship of social workers to their • Hospital Psychiatric units clients is never described as “ministering to”, or “curing”, but “serving” a particular individual or group. UCSB CAREER Concept of work as a calling: As is the case with other SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 5. Types of Job Functions: Social Service Programs: • Outreach • Adoption services • Crisis intervention • Counseling services for families and individuals • Social rehabilitation • Day care licensing • Training in skills everyday living • Employability programs • Consultations • Foster care services for children and adults • Information, education and cooperation • Homemaking services • Outpatient diagnostic services • Information and referral services • Outpatient treatment rehabilitation • Protection services - children and adults • Emergency residential services • Residential treatment and referral • Cooperation with hospital mental health • Transportation services • Marriage counseling • Court ordered custody studies and mediations • Individual counseling Block Grants and Referral Services: Family and Child Welfare Service: The area of social ser- • Assessment services for MI, CD, or MR (men- vices, both public and private is the largest employer of social tally ill, chemically dependant or mentally workers. Availability of funds through taxes and through deficient/retarded) private donations helps decide how many services will be • Occupational training centers provided and who will be served. • Community Action rural transportation • Half-way houses Public services depend on which services the government mandates as must-provide services and the amount of fund- ing the government grants for these services. Also, social work specialization and the services provided vary with changes in Health Care  Social workers are a vital part of the health care social concerns. team along with doctors, nurses, and other health and mental health professionals. Health care, in When people lose their jobs, when single parents have young the home as well as in the hospital, offers rapidly dependent children and cannot work, when chronic illness expanding employment opportunities for the social or the conditions of poverty prevent self-sufficiency, society worker. provides whether temporary help or long term assistance through a variety of public welfare programs. Social workers Social workers may also work in hospitals, hospices, not only provide direct service to those in need, but also de- health maintainance organizations, nursing homes, velop public policy to ensure that these programs adequately rehabilitation centers and offices of physicians. meet needs. Social workers in the medical setting may be caseworkers, medical social workers or clinical In extremely difficult situations, the social worker may social workers. arrange for the child’s placement in a foster home or for ter- mination of parental rights and adoption. The child’s safety Health related services outside of an institution and well-being are the primary considerations in such cases, are referred to as primary care. Social work as although every effort is made to keep the family intact. expanded into a variety of health organizations. You may find them in free clinics, community Three main areas of family and child welfare services mental health centers, union health centers, are income maintainence programs, social service health maintainance organizations, group medical programs, and block grants and referral services. Ex- practices, home health agencies and industrial amples of these three categories are as follows: settings. Social workers become part of a working team to deal with the medical, social and Income Maintainance Programs: psychological aspects of health. • Supplemental Assistance Programs • Aid to families with dependent children Typical Work Settings: (AFDC) • Hospitals • General Assistance (GA) • Home health agencies • Medical assistance (MA) • HMOs other care facilities • Food stamp program • Student Health Centers UCSB • Energy assistance • Adolescent walk in centers CAREER • Alcohol Chemically SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 6. dependency centers • Family planning clinics Typical Work Settings: • Centers for victims of rape violence • Adult day care centers • Hospices/Aids Centers • Community planning agencies • Neighborhood health centers • Hospices • Nursing Homes Typical Job Functions: • Retirement Centers 1. Assessment of social and emotional factors • Nutrition Sites - Social workers assess social and emotional factors • Veterans Administration hospitals as they affect the patient’s illness, need for care, • Senior citizen centers and response to treatment and adjustment to care. • Legislative bodies They would also develop a care plan. • Older-worker employment program • Community care agencies 2. Counseling for long range planning and • National aging networks decision making - Social workers assess the patient’s needs for long term care, evaluate the Typical Job Functions: home and family situation, and help the patient • Working with family and medical facility to and his or her family develop an in-home care provide multiple services for elderly. system. They also explore alternatives to in-home • Maintain communication with physician care and arrange for placement. and pharmacist to monitor medication. • Plan and coordinate family conferences 3. Community resource planning - Social between family and care providers. workers promote community-centered services, • Act in an advocacy role for the client with a including education, advocacy and referral. variety of agencies. • Comfort the dying 4. Short term therapy - This area involves • Plan age appropriate recreational and leisure goal-oriented intervention in cases of managing a activities terminal illness and reaction/adjustment to such • Prepare court ordered documents for illness, strengthening family/support systems, and conservateurship resolving conflict related to the lingering illness. School Social Work: 5. Other (specify under orders) - This area Schools increasingly employ social workers to help includes other medical social services related to the with some of the developmental and educational patient’s illness and his or her need for care. Other problems facing children and teachers. They often high risk indicators may be included that endanger are able to provide the early support many children the patient’s mental and physical health, including need to become secure, self-sufficient adults. abuse/neglect, inadequate food/medical supplies or high suicide potential. (These services must be In 1978 the National Association of Social Workers written under doctor’s orders.) (NASW) published a taxonomy of tasks performed by social workers in schools. There came to be Gerotology: four accepted areas of service in school social work: Social workers who specialize in the field of aging 1. Immediate intervention to reduce stress within plan and evaluate services for the elderly. They or between individuals or groups. may also help older people and their families deal 2. Problem-solving services to with difficulties brought on by their decreasing pupils, parents, school personnel, health and changing circumstances. Social workers or community agencies. help the aged and their families obtain vital health 3. Early identification of students at and mental health services, maintain meaningful risk. activities and relationships, and adapt to the aging 4. Development of coping skills to process. various groups in school. People enter school social work with One of today’s most pressing social work backgrounds in casework, group challenges is to provide services to the “sandwich work, clinical, or mental health UCSB generation”, that is, adults who provide care for specializations. CAREER both their children and their parents. SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 7. Industrial Social Work/Occupational Course Work within MSW programs Social Work : Foundation: During the 1960s occupational social work was During the first year students study human behavior popular in Europe. It came to be called Industrial and the social environment, social welfare policy and Social Work in the United States. It grew as services, research, practice methods, special “at risk” an extension of the alcohol treatment programs populations groups, values, and ethics. Students that were being offered to business and industrial apply this common set of knowledge, skills and workers as employee assistance programs. values in foundation fieldwork. In the 1980s industrial social work developed Concentration: into a specialized area of social work. Services To develop specialized knowledge and skills are provided to employee/clients whose personal in a particular field of practice, students select problems interfere with their job performance. one of a number of concentrations offered by Social workers, whether they are employed by the each individual school of social work depending corporation of the union, on-site or off-site, work on the faculty and research interests of the with employees and their families to solve problems department. Courses focus on problems and such as alcohol and drug abuse, domestic violence, people at risk, social service delivery, social policy family trauma, or work related stress. They also analysis, intervention roles and methods, and help the corporations and unions recognize and critical evaluation of practice. Students apply this meet their responsibility to the community and to knowledge in fieldwork related to their career the greater society. interests. Areas of concentration will vary from program to program. Some examples of the more Because of the growing population of the elderly, traditional concentrations are: another concern and service provided by industrial social workers in retirement or pre-retirement Children and Family Services: Emphasizes planning. Social workers are also employed in the development, management and delivery of corporations and labor unions to provide a variety services which meet the specific needs of children of work related services. youth and their families. Graduate with this concentration work in juvenile courts, child Graduate Education in Social Work welfare agencies, residential settings, recreational (MSW) and leisure settings, child mental health centers, The Master in Social Work Program is designed prevention agencies, school systems, and chemical to prepare professional personnel for advanced dependency treatment centers. social work practice. MSW programs emphasize key components of successful social work practice, Gerotology: Focuses on direct delivery to older including evaluation and ongoing professional people and their families, the development of development. The MSW program includes both related services and policies, and management academic coursework and field education, has and administration of programs for older people. three components: foundation, concentration and Graduates are working in hospitals, nursing elective work. The strength of the academic course homes, home health care agencies and advocacy work coupled with the quality of the professional organizations. field training makes this program well respected among human service employers. Health: Emphasizes clinical practice with individuals, families and groups experiencing The MSW is generally required for positions in health related disorders in a variety of settings mental health and always needed for supervisory, including hospitals, long term care facilities, private research, or administrative positions. The MSW is physicians’ offices, and home health agencies; preferred for clinical positions and is essential for management and administration of social service social workers in private practice. In 1990 there programs in health delivery institutions; and were 91 accredited MSW programs in the country. roles in human resources training/ education in hospital settings. Previous training in social work is not required for entry into a MSW graduate program. Courses in Mental Health: Focuses on work psychology, sociology, economics, political science, UCSB with individuals families and groups history, social anthropology and urban studies are experiencing mental health problems CAREER recommended. and on the management of mental SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 8. health programs and agencies, corporate employee regulates the scope or practice and the conduct of assistance programs, public mental health facilities, those who practice social work. health maintainance organizations and private practice. The National Association of Social Workers offers certification and awards membership in the Social and Economic Development: Centers Academy of Certified Social Workers (ACSW). on the problems of underdevelopment, both in The requirements for ACSW membership include: U.S. communities and in other countries around • a graduate degree from a school of social work the world. The challenges of development include accredited by the Council of Social Work Education. improvements in living conditions and economic • two years of full time paid social work practice opportunities in neighborhoods, rural areas, beyond a graduate social work degree. regions, or nations that are struggling to achieve • regular NASW membership. and maintain basic necessities such as employment, • completion of the official application and food, shelter, health care, and transportation. payment of the appropriate fees. • submission of three professional references. Graduates of this concentration work in • successful completion of the ACSW international organizations like CARE, UNICEF, examination. Direct Relief International, Save the Children Foundation and the World Health Organization. Licensure requirements vary from state to state. The Licensed Clinical Social Worker (LCSW) Electives: is a nationally recognized license with specific Students choose additional courses, fieldwork or a requirements to meet national standards as well as specialization to meet elective requirements. Some state criteria. In California requirements for the examples of elective areas are: Family Therapy, LCSW are: Women’s Issues, Management/Administration, • a graduate degree in social work with a clinical/ Ethnic Populations, Employee Assistance, mental health concentration from an accredited Chemical Dependancies, Research and Social MSW program. Policy. • a minimum of 3200 hours of supervised clinical work after completion of the MSW Fieldwork: program. One exciting aspect of the curriculum is the • coursework in Human Sexuality, Chemical opportunity to apply theoretical knowledge Dependancies and AIDS. to practice with professional supervision. In • membership in NASW addition to the course work at the foundation and • submission of three professional references. concentration levels, students must successfully • submission of resume and credentials of complete fieldwork experiences in two or more supervising clinician. settings. Based on career goals and academic • notarized documentation of supervised hours. guidelines, students choose field sites. Working • completion of official application and payment with their academic advisors and field instructors, of appropriate fees. students develop specific goals for the field • written exam experiences. • oral exam (scheduled only after successful completion of written exam) Depending on individual interests, each student • agreement to participate in 45 hours of completes between 10 and 15 credit hours of continuing education for each three year fieldwork. This represents between 1,000 and licensing period. 1,500 hours of intense work experience supervised by approved professionals. The State of California Board of Behavioral Science Examiners located in Professional Licensure Certification Sacramento is the licensing In 1990, 44 states had licensing or certification authority. For more information on laws regarding social work practice and the use of licensing requirements contact that professional titles. Licensure regulates both the office directly. UCSB title and the practice of social work. Licensure CAREER is considered a form of public protection as it SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 9. NASW: The Professional Association sets the standards of conduct for individual social Professional people need the support and the workers and commits them to the humanitarian resources of their own membership organization. ideals and values of the social work profession. The National Association of Social Workers (NASW), with well over 100,000 members and Membership is open to educationally qualified 55 chapters, fills that role. It is the world’s largest social workers and social work students. Special organization of professional social workers. low cost student memberships are available. NASW provides its members with professional Applications for membership and information on development programs, legislative and political social work careers may be obtained by contacting: action programs, continuing education National Association of Social Workers opportunities and professional publications 7981 Eastern Avenue which keep social workers abreast of the latest Silver Springs, MD 20910 developments in their field. (301) 565-0333 NASW members adhere to a Code of Ethics that Social Workers Occupations and Skills Occupation Alternative Titles Duties Counsels aids individuals families requiring assistance of social service agency. Interviews clients with problems such as personal family adjustments, finances, employment, food, clothing, housing and physical and mental impairments to determine nature and degree of problem Community Secures information such as medical psychological and social factors Placement Worker contributing to client’s situation. Evaluates these and client’s capacities and environmental resources to improve Caseworker Intake worker social functioning. Helps client to modify attitudes and patterns of behavior by increasing Social Service understanding of self, personal problems, and client’s part in creating them. Worker Refers clients to community resources and other organizations. Compiles records and prepares reports. Reviews service plan and performs follow-up to determine quantity and quality of service provided and status of case. Aids parents with child rearing problems and children and youth with difficulties with social adjustments. Investigates home conditions. Evaluates children’s physical and psychological makeup to determine needs. Refers clients to community resources. Evaluates foster home environmental factors and personal characteristics of adoption applications. Caseworker, Child Places and is responsible for children and their well-being in appropriate settings. Welfare Counsels children and their caregivers concerning adjustments or child’s care, international behavior modifications needed or rehabilitation. Places children in adoptive homes and counsels adoptive parents pending legal adoption. Provides service to unmarried parents, including care during pregnancy and planning for a child. UCSB Arranges for day care or homemaker service. Maintains case history records and reports. CAREER SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K
  • 10. Social Workers - Occupations and Skills Occupation Alternative Titles Duties Aids individuals and families having problems concerning family relationships or other aspects of their social functioning affecting unity of family and welfare of community. Counsels clients on problems including persona, home management, work adjustment, vocational training, need for financial assistance, Caseworker, Family care of the ill or incapacitated, desertion of parents or difficulties encountered in travel or stabilization in new community. Helps clients to use agency’s services. In public assistance or voluntary agency ascertains client’s eligibility for financial assistance and determines amount of grand and assumes responsibility for services rendered. Develops program content, organizes, and leads activities planned to enhance social development of individual members and accomplishment of group goals. Interviews individual members to assess social and emotional capabilities and Social Group plans group composition in relation to personal and social compatibility of Worker members. Selects program appropriate to particular group goals. Helps members through group experience to develop attitudes and social skills for improved family relations and community responsibility. Plans, organizes, coordinates programs with agencies and groups concerned with social problems of the community. Promotes and coordinates activities of agencies, groups, and individuals to meet Community Serv- identified needs. ices Consultant Studies and assesses strength and weakness of existing resources. Community Interprets needs, programs and services to agencies, groups, and individuals to Organization Information meet identified needs. Worker Referral Director Prepares reports and disseminates information. Maintains contact with representatives of other organizations to exchange and Program Consultant update information on resources and services available. May write proposals to obtain government or private funding. May assist in budget preparation and presentation. May assist in raising funds. Promotes tenant welfare in low income public housing. Initiates and maintains liaison between local housing authority and voluntary and public agencies for development and management of public housing. Facilitates establishment of constructive relationships between tenants and Community Rela- housing management and among tenants. tions and Services Tenant Relations Secures social services. Advisor, Public Coordinator Provides leadership to tenants in development of group activities, such as adult Housing education and recreation. Refers families with personal problems to community resources. Cooperates with other organizations in development of under- standing and interest among voluntary and public agencies UCSB participation in long range plans for urban development. CAREER SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K 10
  • 11. Occupation Alternative Titles Duties Camp Director Directs activates of recreation or youth work camp. Plans programs. Hires and supervises camp staff. Arranges for required licenses, certificates , and insurance coverage. Keeps records regarding finances, personnel actions, enrollments, and program activities related to camp business operations and budget allotments. Director, Field Field Director Coordinates activities of civilian aids engaged in providing recreational and welfare services to armed forces personnel. Directs staff planning. Oversees activities of welfare workers in assisting service personnel to solve per- sonal and family problems. May plan and direct organization of specialized services in foreign cities. Director, Plans, organizes, and directs comprehensive public and voluntary recreation pro- Recreation Center grams at recreation building, indoor center, playground, playfield, or day camp. Studies and analyzes recreation needs, and resources. Oversees and assigns duties to staff. Interprets recreation programs and their philosophy to individuals and groups. Schedules maintenance and use of facilities. Coordinates recreation program of host agency. Cooperates with recreation and nonrecreation personnel. Works under direction of Recreation Supervisor. Coordinates activities and provides for physical and emotional needs of public welfare recipients housed in indigent camp. Cooperates with welfare department investigators, psychologists, and physicians in assigning activities to indigents and in providing specialized attention to them in accordance with recommendations. Appoints leaders of activities, such as food preparation and maintenance of grounds, from camp inmates in accord with democratic leadership principles Rehabilitation and welfare department policy. Center Manager Coordinates sanitation, food management, health, education, spiritual counsel- ing, and vocational activity programs in conformity with available facilities, needs of camp inmates and policy department. Interviews inmates and arranges with business and community leaders to place in jobs. Maintains discipline and arbitrates disputes. Arranges for entertainment. Maintains records. UCSB CAREER SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K 11
  • 12. Occupation Alternative Titles Duties Coordinates government programs dealing with prevention and treatment of alcohol and drug abuse problems affecting work performance of employees in private and public sectors. Studies composition of industrial and business communities and state agencies to determine methods of promoting information concerning alcohol and drug abuse prevention and treatment programs to executives and administrators in industry and government. Confers with management to explain purpose and benefits of EAP, attempts to establish programs. Instructs personnel in methods of recognizing and identifying employee prob- Alcohol and lems, referring employee to Area Services providers, and maintaining records of Drug Abuse program-related activities. Assistance Program Consults with representatives of Area Service Providersto develop particpation in Administrator prevention and treatment programs. Consults with management and administrators of participating organization and ASP to evaluate progress of program and identify administrative problems. Implements corrective action plan to solve problems. Develops training materials. Prepares training materials. Prepares articles for newspaper and other media. Lectures and participates in workshops, radio, and television interviews, com- munity meetings, and other organizational functions. Prepares grant proposals and reports for submission to department supervisor. Instructs parent of mentally and physically handicapped children in therapy techniques and behavior modification. Observes and plays with child and confers with parents and other professionals to obtain information relating to child’s mental and phsyical development. Evaluates child’s responses to determine levels of child’s development. Child Development Determines parent’s ability to comprehend and apply therapeutic Specialist and behavior modification techniques and parent’ social and emotional needs to formulate teaching plan. Development Develops individual teaching plan covering self-help, motor, social, cognitive, Teacher, Home Disability and language skills development for parents to implement. Therapy Specialist Instructs parents individually or in groups in behavior modification, physical development, and language development and conceptual learning exercises and Infant Educator activities. Revises teaching plan to correspond with child’s rate of development. Parent Trainer Counsels parents and organizes groups of parents to provide social and emo- tional support for parents. Refers parents and child to social services agencies and facilitiates for additional services and financial assistance. Consults and coordinates plans with other professionals. Teaches preschool subjects to capable children. UCSB CAREER SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K 12
  • 13. Occupation Alternative Titles Duties Investigates financial assets, properties, and resources of hospitalized retarded and brain-damaged clients to protect financial interests and provide reimburse- ment of hospital costs. Visits and interviews or contacts by mail or telephone, relatives, friends, former employers, pension funds, fraternal and veterans organizations and government agencies. Patient Records documentation of financial resources in patent files. Recourses and Analyzes date accumulated, such as disability allowances, Medicare, Medicaid, Reimbursement social security pensions, dividends, interset and insurance and determines ability Agent. to pay for hospitalization. Determines additional, sources from which reimbursements can be obtained. Reviews patients records to ensure that reimbursements are maintained. Applies for appointment of conservators to financially protect patients with as- sets over statutory limits. Occasionally attends court hearings to protect patient interests. Investigates and analyzes child welfare cases and initiates administrative action to facilitate enforcement of child support laws. Reviews application for child support received form client and examines case file to determine that divorce decree and court ordered judgment for payment are in order. Interviews client to obtain information such as relocation of absent parent, amount of child support previously awarded and names of persons who can act as witnesses to support client’s claim for support. Locates absent parent and interviews parent to gather data, such as support award, and discusses case with parent to resolve issues in lieu of filing court Child Support proceedings. Officer Contacts friends and relatives of child’s parents to verify information. Computes amount of child support payments. Prepares, filing indicating data, such as wage records of accused, witnesses, and blood test results. Confers with prosecuting attorney to prepare court case. Determines type of court jurisdiction. Confers with court clerk to obtain arrest warrant and to schedule court date for hearing or trial. Monitors child support payments awarded to ensure compliance with enforce- ment of laws. Prepares report of legal action taken with delinquency in payment occurs. UCSB CAREER SERVICES career.ucsb.edu P U T T I N G S C H O L A R S H I P, L E A D E R S H I P, A N D C I T I Z E N S H I P T O W O R K 13