A leaked technical document on the Samsung 3110 V+.
Originally scheduled to launch on 4th August 2008, except in Kirklees, Leeds and Barnsley.
The main differences appear to be the removal of Component, Phono, RF and eSATA connections, OSD and subtitles on the VCR Scart, an exhaust fan at the rear, the ability to record radio, a message when watching a HD channel on an SD connection and only being able to watch what is being archived during the archiving process.
Designing IA for AI - Information Architecture Conference 2024
Samsung 3110
1. V+ STB Comparison Document – SA8300 & Samsung
3110
Version 0.1
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Document Change History
Author(s) Ver. Date Reason
Paul Carter 0.1 12-Sep-09 First draft – diagnostics and technical stuff pictures
removed to reduce document size.
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CONTENTS
DOCUMENT CHANGE HISTORY ............................................................................................ 2
1.0 INTRODUCTION ............................................................................................................ 8
1.1 PURPOSE................................................................................................................... 8
1.2 LIMITATIONS OF THIS DOCUMENT ........................................................................ 8
2 FRONT PANEL COMPARISON ........................................................................................ 9
2.1 FRONT PANEL KEYS ...................................................................................................... 9
2.2 REBOOTING/RESETTING VIA FRONT PANEL KEYS............................................................ 10
2.3 DISPLAY AND LIGHTING ................................................................................................ 11
3 REAR PANEL COMPARISON ........................................................................................ 12
3.1 SCART SOCKET POSITIONING........................................................................................ 12
3.2 COMPONENT OUTPUT .................................................................................................. 13
3.3 FAN ............................................................................................................................ 13
3.4 PHONO SOCKETS......................................................................................................... 13
3.5 UHF SOCKETS ............................................................................................................ 14
3.6 ESATA PORT................................................................................................................ 14
3.7 SUMMARY OF CONNECTIONS ON THE 8300 AND NOT ON THE 3110 ................................. 14
4 FULL REAR PANEL DETAILS – SAMSUNG 3110, 2110 AND SA8300....................... 15
5 THINGS THAT NEED TO BE COVERED .............ERROR! BOOKMARK NOT DEFINED.
6 APPLICATION AND CUSTOMER FACING FUNCTIONALITY DIFFERENCES........... 17
6.1 RADIO RECORD........................................................................................................... 17
6.2 ARCHIVE ..................................................................................................................... 17
6.3 AUDIO AND VISUAL SETUP............................................................................................ 20
6.4 HD SETUP .................................................................................................................. 20
6.5 MESSAGE WHEN TUNING TO HD CHANNEL WHEN SET TO SD.......................................... 22
6.6 CHANGES TO ON SCREEN MESSAGES............................................................................ 23
6.7 GRAPHICS PLANE ON VCR SCART ................................................................................ 23
7 LAUNCH SOFTWARE..................................................................................................... 25
8 FRONT PANEL BOOT UP CODES ................................................................................ 26
8.1 ERROR CODES WRITTEN BY THE SEACHANGE LAYER ..................................................... 26
8.2 FRONT PANEL ERROR CODES WRITTEN BY THE APPLICATION .......................................... 26
8.3 BOX SPECIFIC FRONT PANEL ERROR CODES .................................................................. 27
9 FRONT PANEL SETTINGS OPTIONS ........................................................................... 29
10 OSS TOOLS ................................................................................................................. 30
11 TECHNICAL STUFF SCREENS .................................................................................. 32
11.1 DIFFERENCES IN TECHNICAL STUFF SCREENS ............................................................ 32
12 DIAGNOSTICS SCREENS .......................................................................................... 34
APPENDIX 1 - REQUIRED PUBLIC STATEMENT FOR GPL/LGPL LICENSED SOFTWARE
USED IN THIS PRODUCT ...................................................................................................... 37
APPENDIX 2 - COMPARISON OF DIAGNOSTICS SCREENS ............................................ 39
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TABLE OF FIGURES
Fig ure 2-1 - 3 1 1 0 to p a n d 8 3 0 0 fr o n t p a n e l ................................................................ 9
Fig ure 2-2 - Fro nt p a n el k e ys o n 3 1 1 0 to p a n d 8 3 0 0 ................................................ 1 0
︵
︶
Fig ure 3-1 R e ar p a n el of 3 1 1 0 to p a n d 8 3 0 0 ......................................................... 1 2
︵
︶
–
F i g u r e 3 - 2 - 8 3 0 0 S c a rt P o s iti o n ...................................................................................... 1 2
︵
︶
F i g u r e 3 - 3 - 3 1 1 0 S c a rt P o s iti o n ...................................................................................... 1 2
F i g u r e 3 - 4 - 2 1 1 0 S c a rt a rr a n g e m e n t .............................................................................. 1 3
F i g u r e 3 - 5 - H D C o m p o n e n t c o n n e c ti o n o n 8 3 0 0 ............................................................ 1 3
F i g u r e 3 - 6 - F a n o u tl e t o n t h e 3 1 1 0 ................................................................................. 1 3
F i g u r e 3 - 7 - It e m s o n 8 3 0 0 t h a t a r e n o i n c l u d e d o n 3 1 1 0 ................................................ 1 4
F i g u r e 4 - 1 - 8 3 0 0 r e a r p a n e l c o n n e c ti o n s ........................................................................ 1 5
F i g u r e 4 - 2 - 3 1 1 0 R e a r P a n e l .......................................................................................... 1 5
F i g u r e 4 - 3 - 2 1 1 0 R e a r P a n e l .......................................................................................... 1 6
F i g u r e 6 - 1 - M e s s a g e o n t u n i n g t o B B C H D - V + P h a s e 1 B a n d 3 1 1 0 ............................ 2 2
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1.0 INTRODUCTION
1.1 PURPOSE
Virgin Media are to launch a new version of the V+ PVR that will be manufactured by
Samsung – this will be referred to by the model number 3110. The 3110 will, for a period of
time, be rolled out in parallel with the current Scientific Atlanta V+ box – referred to by the
model number 8300. The aim of this document is to highlight the differences between the two
PVRs that will be in use across the Virgin Media network. This document will cover physical
and functional differences between the two boxes.
Although the main comparison will be between the two PVR boxes, where the 3110
functionality differs from the 8300 but matches that of existing Samsung boxes e.g. the 2110,
this will also be highlighted.
1.2 LIMITATIONS OF THIS DOCUMENT
This document will only show the differences between the two documents and will not detail
fully the complete functional footprint of either box.
The document is being written whilst development continues on the SA8300 code, in some
places it has been necessary to refer to both the V+ Phase 1B release functionality and the
V+ Phase 2 functionality. These releases are being compared to the launch code for the
3110 (a variant V+ Phase 1B). Following launch of the 3110 it is to updated to include the
phase 2 changes, therefore this document will only be accurate for a limited period and will
need to be updated following the roll out of phase 2 onto 3110. Additionally, a further code
release, UK5 is to be rolled onto all boxes and will again require this document to be updated.
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2 Front Panel Comparison
REMOVED
Figure 2-1 - 3110 (top) and 8300 front panel
2.1 Front Panel Keys
The 3110 has been designed to contain a reduced number of keys on the front panel
compared to the 8300. The table below illustrates the differences (highlighted in red):
SA8300 Keys Samsung 3110 keys
Standby Standby
Reset N/a
Play/Pause N/a
Fast Forward N/a
Rewind N/a
Stop N/a
Record Record
V+ V+
Left Left
Right Right
Up Up
Down Down
OK OK
Home Home
Back N/a
N/a TV
The transport keys (play, pause etc.) will only be available on the remote control on the 3110.
The 3110 has TV rather than back as it allows you to exit out of the menus but it is also more
useful as it also exits from Recordings/VoD etc. If a customer is using the front panel to
navigate this will mean that they will exit out of the full screen menus in one step rather than
going back up one level. However, should they be in a recording or VoD session and not be
able to use the remote, the TV key is vital to allow exit (as we do not have the “Stop” button
on the 3110 front panel).
The diagram below shows the position of the comparable keys on the two boxes.
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Standby (hold for reset) Record TV V+ Home OK (centre) and
navigation keys
Reset Record Back V+ Home OK (centre) and Standby
navigation keys
Figure 2-2 - Front panel keys on 3110 (top) and 8300
2.2 Rebooting/resetting via front panel keys
The 8300 has a dedicated reset button that customers can press to reboot the box if there is
an issue with the box. The reset mechanism on the 3110 will match that used for standard
boxes – the standby key is held for 4 to 5 seconds until the front panel display changes to
“STOP”. When the key is released, the 3110 will reboot.
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2.3 Display and lighting
The main seven segment display is the same as that seen on the 8300 and includes the
same recording lights. The indicator lights on the box for remote control response and online
connection are also used in the same way however only the Online light is labelled on the
front panel of the 3110.
Unlike the 8300, the lighting on the 3110 will reduce when it is put into standby. The lighting
behaviour will be as follows:
8300 3110
The lighting surrounding the OK key is lit When in standby, the light surrounding the
when in standby and off when the box is OK button will not be lit. When the box is
powered on. brought out of standby or reaches the point
during boot up when the television pictures
are shown, the light surrounding the OK
button will be lit.
There is no individual lighting for the standby The Standby button contains a small light
button. that will be red when in standby and green
when the box is out of standby.
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3 Rear panel comparison
REMOVED
Figure 3-1 – Rear panel of 3110 (top) and 8300
There are several differences on the rear panel.
3.1 Scart socket positioning
On the 8300 the TV Scart socket is placed above the VCR Scart socket. However on the
3110, in line with the non-PVR Samsung boxes, the TV Scart socket is placed below the VCR
Scart.
Figure 3-2 - 8300 Scart Position
TV Scart VCR Scart
Figure 3-3 - 3110 Scart Position
This arrangement of the Scart sockets matches that on the Samsung 2110:
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TV Scart VCR Scart
Figure 3-4 - 2110 Scart arrangement
3.2 Component output
Unlike the 8300, the 3110 will not support HD Component output and therefore this socket is
not present on the rear panel. If a customer has an HDTV that uses HD Component and
does not have a HDMI connection, they will need to purchase a converter in order to connect
the TV. For reference, the HD Component connection on the 8300 is shown below.
Figure 3-5 - HD Component connection on 8300
3.3 Fan
Additionally, unlike the 8300, the 3110 will contain a fan that will be activated when necessary
due to higher temperatures. The rear panel contains an outlet for the fan.
REMOVED – see section 4
Figure 3-6 - Fan outlet on the 3110
3.4 Phono sockets
Unlike the 8300, the 3110 will not have left and right phono sockets for connection to an
amplifier. This matches the 2110, which also does not have, this output.
Customers who wish to connect their amplifier to the STB audio have the following options:
1) Use the optical output (S/PDIF connection) if supported by the amplifier.
2) If the television has phono output, use this connection.
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3) If a VCR or DVD recorded is connected to the VCR scart and the VCR
has phono outputs, use this connection 1
4) If a VCR/DVD recorder is not connected, obtain a Scart to phono converter and
connect via the VCR Scart.
5) If using HDMI, purchase a cable that has phono split out form the HDMI connection.
6) Alternatively, install an 8300 rather than a 3110.
If a customer is using a DVI connection, they are likely to be using the phono outputs for
audio as this is not supported by the DVI connection. In this situation, the customer would
also need to use one of the above options to connect the audio to the television (with the
exception of the optical connection as there are few TVs with optical input). However, option
6 would be the preferred option in this situation.
3.5 UHF sockets
Unlike the 8300, the 3110 does not have UHF input and output sockets. This connection
would be used on televisions that do not have Scart or HDMI connections. The UHF input is
used to connect an external aerial to the STB. This is older technology and is not supported
by this new box. If a customer is using a UHF connection to their TV, ideally an 8300 should
be installed rather than a 3110. Alternatively, the customer can purchase a converter that will
allow the Scart output from the STB to be used.
3.6 eSata port
This connection on the 8300 has not been used and is not included on the 3110.
3.7 Summary of connections on the 8300 and not on the 3110
The picture below shows the connectors that were included on the 8300 but have not been
included on the 3110.
UHF in (top) and out Phono left (top/ white colour) and
right
HD Component sockets eSata port
Figure 3-7 - Items on 8300 that are no included on 3110
1
If the customer connects the audio via the VCR and then uses this for archiving, the audio
from the VCR Scart will be that of the archived programme – the customer will therefore hear
this audio via the amplifier.
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4 Full rear panel details – Samsung 3110, 2110 and
SA8300
UHF in (top) Phono left (top/ white TV Scart Smartcard slot Power
and out colour) and right socket connector
Cable Input HD VCR HDMI Optical USB Ethernet eSata port
Component Scart socket audio Socket socket
sockets socket socket
Figure 4-1 - 8300 rear panel connections
Fan output Smartcard slot Ethernet Sockets to be VCR Scart
socket removed socket
Power Cable Test port USB S/PDIF HDMI TV scart
connector input socket socket
Figure 4-2 - 3110 Rear Panel
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Cable input VCR Scart socket Antenna (Aerial) in (top) Power
and out connector
Power Ethernet S/PDIF Test Port VCR Scart
connector socket
for bypass
filter
(analogue)
– no
longer
used
Figure 4-3 - 2110 Rear Panel
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5 Application and customer facing functionality
differences
The 3110 will have predominantly the same features and application as that available on the
8300 as it has been built from the same application code. However, this section highlights the
differences that there are.
5.1 Radio Record
The 8300 cannot currently record radio channels – this is planned as a future change
however at the time of writing it is not available. When the 3110 launches it will be able to
record content from radio channels. This will allow the customer to use the full delay TV and
recording functionality on the radio channels.
The behaviour on the channel will match that for TV channels. Pressing record will record the
live programme content. Pressing yellow will set the series linking if available for the
programme. Play, pause, rewind, fast forward and stop will all work as per TV channels with
the appropriate popups being shown for exiting delay TV. Manual recordings will also be
available.
When a radio recording is played back, the screen will be blank as per viewing the radio
channels normally.
The recordings will be stored in the same menus as normal TV programmes and will contain
the same title as that seen on the radio channel.
5.2 Archive
The table on the next page shows a comparison of the archive functionality on the two boxes.
The primary thing to note here is that on the 8300 the customer always has the full STB
functionality available whilst archive is in progress; however on the 3110 if the STB output is
set to SD, the content being archived will be played out on screen – this is a technical
limitation on the box. The customer can turn the television off without impacting the archive,
however they will not be able to watch anything other than the archive content while it is in
progress.
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V+ variant 8300 8300 3110 3110
Output
Set to SD Set to HD Set to SD Set to HD
format
Customer accesses menu and is shown a
popup warning them that the content being
Customer accesses menu, archived will be played out on screen. They
Customer accesses menu, Customer accesses menu,
selects items to archive and then choose items to archive and select go.
selects items to archive and selects items to archive and
selects go. When they When they confirm they wish to start, the
selects go. When they confirm selects go. When they confirm
confirm they wish to start, content will be played out on screen. Pressing
they wish to start, playout will they wish to start, playout will
playout will start to the VCR any key will result in a popup being shown that
start to the VCR scart and the start to the VCR scart and the
scart and the menu will will ask if they wish to pause the recording and
Overall menu will update to show the menu will update to show the
update to show the archive return to the menu. The popup will also indicate
customer archive progress. The archive progress. The
progress. The customer will the time left on the archive. Playout will
experience customer will be able to exit the customer will be able to exit the
be able to exit the menu and continue behind the message. The message
menu and use the full box menu and use the full box
use the full box functionality. will timeout after 6 seconds and will be seen on
functionality. The customer will functionality. The customer will
The customer will be able to the archive recording. If the customer goes
be able to return to the menu at be able to return to the menu at
return to the menu at any back to the menu, this will allow restarting or
any stage to check progress any stage to check progress
stage to check progress and cancelling of the archive. The customer will be
and pause/cancel the archive. and pause/cancel the archive.
pause/cancel the archive. able to exit the menu and return later to
continue the archive. At the end of the archive,
the focus will return to the menu screen.
Content being archived plus any on screen
Output from
Full functionality Not active Not active
messages shown
TV Scart
Output from Content being archived with Content being archived with no Content being archived plus any on screen Content being archived with no
no graphics graphics messages shown graphics
VCR Scart
Output from Full functionality (at Phase 2 - Content being archived plus any on screen
Full Functionality Full Functionality
nothing before) messages shown
HDMI
Subtitles are shown on screen (and on recorded
Subtitles on
No No No
content) if they are switched on for the box and
archive
the content has subtitles available.
content
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Subtitles on
N/A - there is not a non-archive output when in
Yes Yes Yes
non-archive
SD
content
N/A - can't access anything else while archive in Cannot change output settings
Impact to
None None
progress while archive is in progress
settings
Pressing
On screen popup indicating On screen popup indicating On screen popup indicating
On screen popup indicating this will stop the
standby
this will stop the archive and this will stop the archive and this will stop the archive and
archive and asking for confirmation
while archive
asking for confirmation asking for confirmation asking for confirmation
in progress
VCR Scart
output when
As TV Scart without graphics, As HDMI without graphics, As HDMI including menus,
As TV Scart including menus, subtitles etc.
in menu
menus or subtitles menus or subtitles subtitles etc.
screens/not
archiving
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5.3 Audio and Visual setup
The only change to the menu appearance here relates to HD component output. The 8300
supports this output and therefore provides the option to set the output to this. However, the
3110 does not support component output and will therefore not show the option to select this
– HiDef HDMI is the only HD option available.
5.4 HD Setup
The HD setup process on the 8300 is changing in V+ Phase 2. It is therefore necessary to
show the V+ Phase 1B setup process, V+ Phase 2 setup process, and the launch setup
process for the 3110 as this differs from both:
8300 – Phase 1B HD Setup 8300 – Phase 2 Setup 3110 HD setup (launch)
1) Customer turns on TV 1) Customer turns on TV 1) Customer turns on TV
and V+ box with both and V+ box with the and V+ box with the
Scart and HDMI HDMI cable attached HDMI cable attached
connected. The signal is (and optionally also the (and optionally also the
played out via Scart as SCART cable) SCART cable)
per the default/current
2) The SD output is visible 2) The SD output is visible
settings. There is no
on both the HDMI port on both the HDMI port
output from the HDMI
and the Scart output. and the Scart output.
connection.
3) Customer selects Home 3) Customer selects Home
2) Customer selects Home -
-> Settings (no. 8) - > -> Settings (no. 8) - >
> Settings (no. 8) - >
Change Display & Audio Change Display & Audio
Change Display & Audio
Settings (no. 4). Settings (no. 4).
Settings (no. 4).
4) The second option on 4) The second option on
3) The second option on the
the screen is TV Display the screen is TV Display
screen is TV Display
Format. The customer Format. The customer
Format. The customer
changes this to HiDef changes this to HiDef
changes this to HiDef
HDMI. HDMI.
HDMI.
5) The third option on the 5) The third option on the
4) The third option on the
screen is then V+ Box screen is then V+ Box
screen is then V+ Box
HiDef Output. This will HiDef Output. This will
HiDef Output. This will
default to 720 but can be default to 720 but can
default to 720 but can be
changed to 720 wide, be changed to 720 wide,
changed to 720 wide,
1080 or 1080 wide. 1080 or 1080 wide.
1080 or 1080 wide.
6) When the above options 6) When the above options
5) When the above options
have been chosen the have been chosen the
have been chosen the
customer presses OK to customer presses OK to
customer presses OK to
save the settings. save the settings.
save the settings.
7) A popup is displayed 7) A popup is displayed
6) A popup is displayed that
that says: that says:
says:
V+ has detected an Confirm Test
Confirm Test
HD TV
Please wait while
Please wait
Using your TV we test your
while we test
remote, switch to the settings
your settings
correct HD channel.
This may take a
This may take Don't worry if you
few seconds and
a few seconds can't see a picture
your picture may
and your yet. Press OK on your
flicker
picture may V+ remote and follow
the on-screen Test settings
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flicker instructions. If you now?
can't see them, wait
Test settings Yes No
30 seconds and your
now?
TV picture will re-
appear.
Yes No
8) If the customer selects
Continue Cancel No, the settings will
revert back to the
7) If the customer selects
previous values (Scart
No, the settings will
8) If the customer selects settings) and the
revert back to the
Cancel, the settings will customer will be
previous values (Scart
revert back to the returned to the Change
settings) and the
previous values (Scart Display and Audio
customer will be returned
settings) and the Settings screen.
to the Change Display
customer will be
and Audio Settings 9) If the customer selects
returned to the Change
screen. Yes, and a HD TV is
Display and Audio
connected, the Scart
Settings screen.
8) If the customer selects
input screen will go
Yes, and a HD TV is
9) If the customer selects blank.
connected, the Scart
Yes, and a HD TV is
input screen will go Note: If a HD TV is not
connected, the Scart
blank. connected, rather than
input screen will go
the message above, the
blank.
Note: If a HD TV is not
customer will be told “V+
connected, rather than
Note: If a HD TV is not can't detect a HD TV. If
the message above, the
connected, rather than your TV is connected it
customer will be told “V+
the message above, the may not be HD capable.
can't detect a HD TV. If
customer will be told: Changing settings may
your TV is connected it
“We're ready to test your result in loss of picture.
may not be HD capable.
HD settings If your TV Are you sure you want
Changing settings may
isn't HD capable, to continue and test
result in loss of picture.
changing your settings settings now?”. They
Are you sure you want
will result in loss of are then given the
to continue and test
picture. If you want to option to continue with
settings now?”. They are
continue, use your TV the test or cancel.
then given the option to
remote to switch to the
continue with the test or 10) If the customer is
correct HD channel.
cancel. already on the HDMI
Don't worry if you can't
input, there is no
see a picture yet. Press
9) The customer is required
change required to the
OK on your V+ remote
to change the TV so that
TV channel. Otherwise,
and follow the on-screen
it is set to the HDMI input
they need to change to
instructions. If you can't
however there is no
the HDMI input,
see them, wait 30
instruction on screen to
however there is no
seconds and your TV
indicate this.
instruction on screen to
picture will re-appear.”
indicate this.
10) On the HDMI screen, They are then given the
there is a message that option to Continue or 11) On the HDMI screen,
says “Press Text to
Cancel. there is a message that
confirm your high
says “Press Text to
10) If the customer is
definition settings are
confirm your high
already on the HDMI
correct”
definition settings are
input, there is no change
correct”
11) If the customer presses required to the TV
nothing, after 30 seconds channel. Otherwise, 12) If the customer presses
the HDMI input screen
they need to change to nothing, after 30
will go blank and the the HDMI input. seconds the HDMI input
Scart input will return
screen will go blank and
11) On the HDMI screen,
showing the Change
the Scart input will
there is a message that
Display and Audio
return showing the
says “Press Text to
Settings screen and the
Change Display and
confirm your high
settings will have
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reverted to their previous definition settings are Audio Settings screen
values (Scart). correct” and the settings will
have reverted to their
12) If the customer presses 12) If the customer presses
previous values (Scart).
text, the customer is nothing, after 30
returned to the Settings seconds the HDMI input 13) If the customer presses
Menu and the signal will screen will go blank and text, the customer is
now be received through the Scart input will return returned to the Settings
the HDMI connection showing the Change Menu and the signal will
only. Display and Audio now be received
Settings screen and the through the HDMI
settings will have connection only.
reverted to their previous
values (Scart).
13) If the customer presses
text, the customer is
returned to the Settings
Menu and the signal will
now be received through
the HDMI connection
only.
In addition to the above, the V+ Phase 2 8300 will have additional popup messages that will
appear when an HDMI cable is connected that will not be seen on the launch version of the
3110. These messages encourage the customer to change their settings to HD when the
cable is connected.
5.5 Message when tuning to HD channel when set to SD
In addition to the above changes, an additional change at V+ Phase 2 modified the message
displayed on the BBC HD channel when the box is set to SD. The comparison is shown
below:
Tuning to BBC HD (channel 108) – V+ Phase 1B and 3110
REMOVED – see phase 2 reqs.
Figure 5-1 - Message on tuning to BBC HD - V+ Phase 1B and 3110
New Text for V+ Phase 2:
TV Tip
This is a High Definition channel, which you are viewing in
standard definition. If you have an HD TV connected to your
V+HDMI socket, you can watch HD programmes in superb
quality by changing your V+ Box Display Settings to “HiDef
HDMI”.
For more info take a look at your V+ user guide.
Press OK to close window
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5.6 Changes to on screen messages
A number of the messages shown on the 8300 refer to pressing the “Reset” button in order to
attempt to rectify an error. The messages shown on the 3110 have been changed to refer to
the 3110 reset mechanism activated via holding down the standby button.
5.7 Graphics plane on VCR scart
On the 8300, the VCR Scart connection was not able to display graphics of any type – this
included menus, subtitles etc. On the 3110 a graphics plane has been included. This means
that anything connected to the VCR Scart will see the same on screen graphics as displayed
on the TV Scart output. This allows menus to be accessed via this connection and also
allows the display of subtitles via this output. As per the archive summary above, this means
that the subtitles will be displayed on the archived content when the box is set to output SD.
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6 Launch Software
As at 4th August 2008, the Samsung 3110 is to launch with a variant of the Virgin Media V+
Phase 1B code release. This code has been modified as highlighted in previous sections of
this document in order to make it compatible with the new V+.
During 2009 this STB will be updated with initially the V+ Phase 2 code (with appropriate
modifications) and then with the UK5 code in order to support the NGTV and NGCAS roll out.
Due to the anticipated delay in the UK5 code being rolled onto these boxes, it will be
necessary to restrict the regions that the 3110 is installed in until this code has been added.
At this stage, the intention is to avoid the regions that will be at the start of the NGTV roll out –
Kirklees, Leeds and Barnsley.
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7 Front Panel Boot Up codes
The front panel boot up codes for the Samsung layer are not currently available, therefore the
information below only covers the 8300 and 2110 plus the application and Seachange codes.
The VFD display on the 3110 front panel will display a set of boot up codes during the booting
sequence. Those displayed by the Seachange and Application layers will be as per the 8300
and are defined below:
7.1 Error codes written by the Seachange layer
These codes are the same for all boxes.
Seachange
Indicator Status
DTV Initialization started
00
DTV Initialization done
01
Starting first URL
02
7.2 Front panel error codes written by the application
These codes are the same for all STBs.
Code Displayed File location Function location Description
AP00 firsturl.html in-line Top of file.
Near top of file. Written to display as
deployment is run.
AP10 deployment.js in-line
AP11 deployment.js in-line Second last line of file.
AP20 pace/hardwareTypes.js in-line Near top of file.
AP21 pace/hardwareTypes.js in-line Last line of file.
AP30 bootservices.js in-line First line.
AP31 bootservices.js in-line Last line of file.
AP40 chan_boot.js in-line Near top of file.
AP41 chan_boot.js in-line After setting box volume
After migrating from old NTL code and
AP42 chan_boot.js in-line loading first generic indicators.
AP43 chan_boot.js in-line After setting up user preferences
AP44 chan_boot.js in-line After registering windows.
AP41 chan_boot.js in-line Second last line of file.
AP50 chan_boot.js tryToTune Cannot tune because no channel table.
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Cannot tune because chan windows not
AP51 chan_boot.js tryToTune loaded.
Cannot load because neither chan table
AP52 chan_boot.js tryToTune nor chan windows present.
Chan table and windows present - going
AP53 chan_boot.js tryToTune to build sChans array.
AP54 chan_boot.js tryToTune Calling chanInitialTune
Calling chan_requestChanChange() to
tune.
AP60 chan_boot.js chanInitialTune
7.3 Box specific front panel error codes
The box specific codes for the SA8300 and Samsung 2110 are as follows. The 3110 details
will be added when available.
SA8300 Samsung 2110 Samsung 3110
Indicator Status Indicator Status Indicator Status
Waiting for Kernel
PL:01 PL:00
NIT initialization
Waiting for Reserved
PL:02 PL:01 ~ PL:09
SDT
Waiting for Board
PL:03 PL:10
Disk to configuration
become check
ready
Waiting for Reserved
PL:04 PL:11 ~ PL:14
Docsis
Complete Demodulator
PL:05 PL:15
driver
initialization
Reserved
PL:16 ~PL:19
Demux driver
PL:20
initialization
Reserved
PL:21 ~ PL:24
Video/Audio
PL:25
driver
initialization
Reserved
PL:26 ~ PL:29
Liberate
PL:30
module
initialization
Reserved
PL:31 ~ PL:39
SI engine
PL:40
initialization
Reserved
PL:41 ~ PL:44
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CAS
PL:45
initialization
Reserved
PL:46 ~ PL:49
SNMP
PL:50
initialization
Reserved
PL:51 ~ PL:59
Subtitle/Teletex
PL:60
t initialization
Reserved
PL:61 ~ PL:69
Application
PL:70
(SnD, EPG)
initialization
and start
Reserved
PL:71 ~ PL:99
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8 Front panel settings options
The SA8300 and Samsung 3110 have a number of settings that can be modified via a menu
on the STB front panel. At this stage, the details of this are not available from Samsung and
this section is therefore left blank until this information is provided.
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9 OSS Tools
At this stage, OSS have indicated that there will only be cosmetic changes to some of the
tools that they develop. However, if any specific differences are highlighted as the project
progresses, this section will need to be updated.
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10 Technical Stuff screens
Within the full screen user interface (UI), there are a set of screens that contain technical
information. This is accessed via the main menu, option 8 (Settings), option 6 (Technical
Stuff). The screens on the different boxes are illustrated below.
One major difference is that, due to licensing rules, the 3110 has to include additional license
information held on the box. This will be accessed via a blue button link from the technical
stuff page and will display in a popup window similar to that use for the contextual help. This
license information covers 153 pages and holds the information as reproduced in appendix 1.
This information includes details on how the reader can obtain a copy of the freeware code
that is being used. This is via a website set up by Samsung for this purpose. Therefore,
should anyone call Virgin Media asking about this, they should be directed to the site as
detailed within the licence information (http://www.samsungnetwork.com/Home/opensource).
The technical stuff screens are shown in a separate document.
10.1 Differences in technical stuff screens
Page Differences
1 Identical content
2 Identical content
3 3110 includes “Total Channels”, SC Serial Number is therefore moved to next
page.
4 On 3110, to incorporate SC Serial Number, build has been moved to the next
page
5 This is the start of the log details, however on the 3110 this page will contain
the Build first as it has been moved the previous page.
6+ Remaining pages are log pages.
Therefore, the only difference in content is the addition of the “Total Channels” value on the
3110.
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11 Diagnostics Screens
The diagnostics screens are accessed via specific front panel key presses during a box
reboot. These screens contain detailed diagnostic information for the box and will be used
during installation and service visits. On the two boxes, these pages are accessed as follows:
SA8300 Samsung 3110
Entry Hold up and down arrows and Hold up and down arrows and
reboot the box. Once the reboot the box. Once the reboot
reboot has started, release the has started, release the keys and
keys and the diagnostics the diagnostics screens will open.
screens will open.
Exit Press the reset button and Highlight warm rest on page 19 and
reboot the box. press “TV”
The screens are shown in a separate document due to size. The contents are compared in
appendix 2.
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Appendix 1 - Required Public Statement for GPL/LGPL
Licensed Software used in this Product
Removed – updated version to be added.
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Appendix 2 - Comparison of diagnostics screens
Page Item SA8300 Samsung 2110 Samsung 3110
1 Title Diagnostic Screen 1 of Installation Installation
12: Installation Pre-
Page 1 of 20 Page 1 of 21
Hit
1 1 Default Frequency Default Frequency Default Frequency
(MHz) (MHz)
1 2 Remodulation channel Default Symbol Default Symbol Rate
Rate (MSPS) (MSPS)
1 3 Qam Type QAM QAM
1 4 Symbol Rate Remodulator Remodulator Channel
Channel
1 5 Current Frequency Attenuation Attenuation
(Tuner A, Tuner B,
Tuner C)
1 6 Modulation Error Ratio Volume Control Volume Control
(Tuner A, Tuner B,
Tuner C)
1 7 Pre Rs Bit Error Rate DVB-RC Frequency DVB-RC Frequency
(Tuner A, Tuner B, (MHz) (MHz)
Tuner C)
1 8 Post Rs Bit Error Rate DVB-RC Symbol DVB-RC Symbol Rate
(Tuner A, Tuner B, Rate (MSPS) (MSPS)
Tuner C)
1 9 Input Signal Level PIN PIN
(Tuner A, Tuner B,
Tuner C)
1 10 Signal Lock Status
(Tuner A, Tuner B,
Tuner C)
2 Title Diagnostic Screen 2 of STB Identification STB Identification
12: Installation Post-
Page 2 of 20 Page 2 of 21
Hit
2 1 Network ID Network ID Network ID
2 2 Card Status DVB MAC Address DVB MAC Address
2 3 IPPV Status Smartcard Serial Smartcard Serial Code
Code
2 4 Credit Limit Nagra IRD Serial Nagra IRD Serial Code
Code
2 5 Smartcard Serial Number Serial Number
Version/Revision
2 6 CA Version/Revisiion Manufacturer Manufacturer
2 7 No. of Services H/W Version H/W Version
2 8 No. of Transport
Streams
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Page Item SA8300 Samsung 2110 Samsung 3110
2 9 PIN
3 Title Diagnostic Screen 3 of Network Network Addressing
12: Network Data Addressing
Page 3 of 21
Page 3 of 20
3 1 CM MAC Address DVB MAC Address DVB MAC Address
3 2 DVB MAC Address CM MAC Address CM MAC Address
3 3 Nagra Serial Number Multiroom MAC Multiroom MAC Address
Address
3 4 Smartcard Number STB IP Address STB IP Address
3 5 CM IP Address DOCSIS TFTP DOCSIS TFTP Server
Server
3 6 DVB IP Address Langley TFTP Langley TFTP Server
Server
3 7 Level of MCNS Service Default Gateway IP Default Gateway IP
3 8 Subnet Mask Subnet Mask
3 9 DNS Server IP DNS Server IP
3 10 Quality of Service Quality of Service
4 Title Diagnostic Screen 4 of Installation Installation Summary
12: DVB Data Summary
Page 4 of 21
Page 4 of 20
4 1 Real Time Clock DVB Lock Status DVB Lock Status
4 2 Actual Time Signal Quality Signal Quality
4 3 Last PAT Network Information Network Information
4 4 Last CAT Smart Card Status Smart Card Status
4 5 Last TDT Interactive Type Interactive Type
4 6 Last EIT p/f Interactive Status Interactive Status
4 7 Last Near EIT Network Capability Network Capability
4 8 Channel Table Region Region
4 9 Network Name Network Name
5 Title Diagnostic Screen 5 of Installation Status Installation Status
12: Build State
Page 5 of 20 Page 5 of 21
5 1 STB Serial Number Overall Status Overall Status
5 2 H/W Version/Revision Table with: Page, Table with: Page, Field,
Field, Status Status
5 3 S/W Version
5 4 Object Version
5 5 HDD Model Number
5 6 HDD Firmware Version
5 7 HDD Serial Number
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Page Item SA8300 Samsung 2110 Samsung 3110
6 Title Diagnostic Screen 6 of Conditional Conditional Access
12: MCNS Data Access Status Status
Page 6 of 20 Page 6 of 21
6 1 Channel Frequency – Card Status Card Status
Downstream, Upstream
6 2 Modulation – IPPV Status IPPV Status
Downstream, Upstream
6 3 Modem Type – Credit Limit Credit Limit
Downstream, Upstream
6 4 Signal Level – Smartcard Version Smartcard Version &
Downstream, Upstream & Revision Revision
6 5 Modulation Error Ration CA Version & CA Version & Revision
– Downstream, Revision
Upstream
6 6 Pre RS Error Rate – Smartcard Postcode Smartcard Postcode
Downstream, Upstream
6 7 Post RS Error Rate – Can see EMMs Can see EMMs
Downstream, Upstream
6 8 Signal Lock Status –
Downstream, Upstream
7 Title Diagnostic Screen 7 of DVB SI DVB SI
12: Pay Per View
Page 7 of 20 Page 7 of 21
Purchases
7 1 Table showing: PMT Status Tuner
Event name, Start Date
& Time, Price £,
Watched.
7 2 Last PAT (GMT) PMT Status
7 3 Last CAT (GMT) Last PAT (GMT)
7 4 Last TDT (GMT) Last CAT (GMT)
7 5 Last EIT p/f (GMT) Last TDT (GMT)
7 6 Last EIT Schedule Last EIT p/f (GMT)
(GMT)
7 7 Channel Table Last EIT Schedule
(GMT)
7 8 No. of Transport Channel Table
Streams
7 9 No. of Services No. of Transport
Streams
7 10 No. of Services
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Page Item SA8300 Samsung 2110 Samsung 3110
8 Title Diagnostic Screen 8 of DVB Demod status DVB Demod status
12: Event Log
Page 8 of 20 Page 8a, 8b and 8c of
21 – page for each
tuner with the same
information
8 1 Table showing lists of Channel Frequency Tuner
events that have (MHz)
occurred on STB:
Timestamp, Code, Event
Message
Table can have multiple
pages – down arrow
navigates to next page.
8 2 Frequency Channel Frequency
Increment (MHz)
8 3 Symbol Rate Frequency Increment
(MSPS)
8 4 Modulation (QAM) Symbol Rate (MSPS)
8 5 Tuner AGC (%) Modulation (QAM)
8 6 IF/Combined AGC Tuner/IF/Combined
(%) AGC (%)
8 7 Pre RS Error rate Pre RS Error rate
8 8 Post RS Error rate Post RS Error rate
8 9 SNR Estimate (db) SNR Estimate (db)
8 10 DVB Lock Status DVB Lock Status
8 11 Transport Stream ID Transport Stream ID
8 12 Carrier Offset (KHz) Carrier Offset (KHz)
9 Title Diagnostic Screen 9 of DOCSIS Upstream DOCSIS Upstream
12: DTV Navigator
Page 9 of 20 Page 9 of 21
Configuration
9 1 HTTP Address Channel Frequency Channel Frequency
(MHz) (MHz)
9 2 SSL OKE Address Power (dBmV) Power (dBmV)
9 3 First URL Last Locked Power Last Locked Power
(dBmV) (dBmV)
9 4 Decast System Symbol Rate Symbol Rate (MSPS)
(MSPS)
9 5 Modem Up-time Modem Up-time
(d:h:m:s) (d:h:m:s)
9 6 Assigned SID Assigned SID
9 7 Cable Modem MAC Cable Modem MAC
Counters Counters
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Page Item SA8300 Samsung 2110 Samsung 3110
10 Title Diagnostic Screen 10 DOCSIS DOCSIS Downstream
of 12: HDD Data Downstream
Page 10 of 21
Page 10 of 20
10 1 Total – ITFS, User, Channel Frequency Channel Frequency
AVFS (all in MB) (MHz) (MHz)
10 2 Used – ITFS, User, Tuner AGC (%) Tuner AGC (%)
AVFS (All in MB)
10 3 Free - ITFS, User, AVFS IF AGC (%) IF AGC (%)
(All in MB)
10 4 Remapped Combined AGC (%) Combined AGC (%)
10 5 HDD Status Pre RS Error Rate Pre RS Error Rate
O
10 6 Internal HDD Temp ( C) Post RS Error Rate Post RS Error Rate
10 7 SNR Estimate (dB) SNR Estimate (dB)
10 8 CM Lock Status CM Lock Status
10 9 Symbol Rate Symbol Rate (MSPS)
(MSPS)
10 10 Annex Annex
10 11 Modulation (QAM) Modulation (QAM)
10 12 Carrier Offset (KHz) Carrier Offset (KHz)
11 Title Diagnostic Screen 11 System System Information
of 12: High Definition Information
Page 11 of 21
Status
Page 11 of 20
11 1 High Definition Port IR Output IR Output
11 2 EDID IR Input IR Input
11 3 HDCP Status A/V Decoder A/V Decoder Version
Version
11 4 A/V Decoder Data A/V Decoder Data
11 5 Transport Transport Demultiplexer
Demultiplexer
11 6 Download Count Download Count
11 7 Attenuation Attenuation
11 8 Remodulator Remodulator Channel
Channel
11 9 Vision Carrier Vision Carrier
Frequency (MHz) Frequency (MHz)
11 10 Macrovision Macrovision
Configuration Data Configuration Data
11 11 Internal Internal Temperature
Temperature
12 Title Diagnostic Screen 12 Memory Map Memory Map
of 12: Vendor Data
Page 12 of 20 Page 12 of 21
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Page Item SA8300 Samsung 2110 Samsung 3110
12 1 Table with columns: RAM (1) RAM (1)
Component, Version,
Data, Time, Qual, P/D
12 2 RAM (2) RAM (2)
12 3 RAM Total RAM Total
12 4 Min Free Min Free
12 5 Current Free Current Free
12 6 Contiguous Free Contiguous Free
12 7 EEPROM EEPROM
12 8 Flash (1) Flash (1)
12 9 Flash (2) Flash (2)
12 10 Flash Total Flash Total
13 Title N/a Loader & Resident Loader & Resident
Objects Objects
Page 13 of 20 Page 13 of 21
13 1 Loader Version Loader Version
13 2 CRC CRC
13 3 Table with columns: Table with columns: ID,
ID, Ver, Start&, Ver, Start&, End&, Size,
End&, Size, File File Type
Type
14 Title N/a Frequency Scan Frequency Scan
Page 14 of 20 Page 14 of 21
14 Initial Initially says Press Initially says Press
view TV/OK to begin TV/OK to begin scan
scan
14 During When OK pressed, When OK pressed,
scan shows progress bar shows progress bar
14 After Following scan, Following scan, displays
scan displays table with table with columns:
columns:
Frequency, QAM,
Frequency, QAM, Tuner, IP, Combined,
Tuner, IP, Pre-RS, Post-RS, SNR
Combined, Pre-RS,
Post-RS, SNR
15 Title N/a Channel Channel Provisioning
Provisioning
Page 15 of 21
Page 15 of 20
15 1 Scrollable table Scrollable table showing
showing channels channels and
and provisioning provisioning status with
status with headings:
headings:
Channels, Provision
Channels, Provision
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Page Item SA8300 Samsung 2110 Samsung 3110
16 Title N/a Status Monitoring Status Monitoring
Page 16 of 20 Page 16 of 21
16 1 Scrollable table with Scrollable table with
columns: columns:
Time stamp, Code, Time stamp, Code, Error
Error message message
17 Title N/a Purchase Purchase
Page 17 of 20 Page 17 of 21
17 1 Table of purchases Table of purchases with
with columns: columns:
Event name, Start Event name, Start
Date/Time, Price, Date/Time, Price,
Watched Watched
18 Title N/a DTV Navigator DTV Navigator
Address Address
Page 18 of 20 Page 18 of 21
18 1 HTTP Address HTTP Address
18 2 SSL OKE Address SSL OKE Address
18 3 Decast System Decast System
18 4 First URL First URL
19 Title N/a Time Time
Page 19 of 20 Page 19 of 21
19 1 Real Time Clock Real Time Clock (GMT)
(GMT)
19 2 Current Playout Current Playout Time
Time (GMT) (GMT)
19 3 Actual Time (BST) Actual Time (BST)
19 4 Daylight Saving Daylight Saving
19 5 Reset Type Reset Type
20 Title N/a Software Version Software Version
Page 20 of 20 Page 20 of 21
20 1 Build Version Build Version
20 2 Build Date Build Date
20 3 Boot Loader Boot Loader
20 4 Operating System Operating System
20 5 Platform Platform
20 6 EEPG/IEPG EEPG/IEPG
20 7 Liberate Client Liberate Client
20 8 CA Version CA Version
20 9 Hardware Drivers Hardware Drivers
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Page Item SA8300 Samsung 2110 Samsung 3110
20 10 Cable Modem Cable Modem
20 11 ECDK ECDK
20 12 TWTV Engine TWTV Engine
21 Title N/a N/a Hard Disc Status
Page 21 of 21
21 1 Disc Number
21 2 Disc Status
21 3 Maker and Model
21 4 Serial Number
21 5 Firmware Version
21 6 Disc Size (MB)
21 7 Disc Space Used (MB)
21 8 Corrupt Blocks
21 9 Temperature (C)
21 10 Failure Reason
21 11 Failure Timestamp
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