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Micro-blogging in China


            Version 1.0
Topics

•    What is microblogging?
•    Micro-blogging in China
•    The Weibo Landscape
•    Starting a Weibo Campaign
•    Weibo Fast Facts
•    Best Practices
•    Don’t Forget Mobile
•    Summary
•    Fast Facts- Digital Jungle
Defining Micro-blogging




“Microblogging is a broadcast medium in the
form of blogging. A microblog differs from a
traditional blog in that its content is typically
smaller in both actual and aggregate file size.
Microblogs "allow users to exchange small
elements of content such as short sentences,
individual images, or video links”
                             http://en.wikipedia.org/wiki/Microblogging
Understanding

Micro-blogs in China
Enter Weibo



The phenomenon of microblogging
("weibo" in Chinese) in China started as a
copycat of Twitter, which is not accessible
in the mainland, but is now a trend
growing at an even more impressive rate
than its western model.
The Weibo Landscape




      Chinese Weibo
        Platforms
The Weibo Evolution




2007               2008                 2009                 2010              2011



       Over the past two years, the number of subscribers to China's top
       two weibo service providers alone has already skyrocketed past
       the 200 million mark. It took Twitter four years to reach 195 million
       users.
Micro-Blogging Leaders


Registered Users
  100 million
                  A report from the Chinese
  100 million     Academy of Social Sciences
                  (CASS) showed that over 70%
                  of microbloggers use their
                  weibo account as their primary
  32 million      source of news and some 60%
                  say it is trustworthy.



  20-30 million
Starting a

Weibo Campaign
Weibo Marketing Strategy

1. ENGAGE                  2. DRIVE ACTION           3. ADD SCALE          4. MEASURE
•  Find and engage         •  Provide applications   •  Leverage offline   •  Reach
   existing fans           that enlist ambassadors      events               - Fans
•  Post discussions                                  •  Promote your         - Mentions
                           •  Provide coupons to
   and provide useful                                Weibo account
   resources               track purchases                                 •  Engagement
                                                     through existing        - Discussions,
•  Invite fans to          •  Hosts contests with
Comment/Poll                                         media                   content, Retweets,
                           opt-ins for further
                                                                             and posts
•  Provide useful links/   contact                   •  Add your Weibo
   digital goods                                                           •  Action
                                                     links to your brand
                                                                             - Contest entries
                                                     Web site                - Coupons redeemed
                                                                             - Purchases driven
                                                                             - Web traffic driven

                                                                             -Application users 
Before you Start, The Check List

Complete this checklist of questions to build a successful Weibo strategy for your brand
before you jump in.

What is the engagement value: what can you offer people that they will find
valuable?

Are you ready to respond to your customers and encourage them to talk
about your brand?

Are you ready to make a commitment beyond a simple Weibo post?

How will your other marcom strategies integrate with Weibo?

What assets - tools and content – can you leverage?

Do you have your company behind you and resources available?

How will you measure success?
Micro Blogging Basic’s
Message - 140 characters
Main body is limited to 140 characters, requiring precise and clear messages.

Follow
Following allows you to see their tweets. The other user is doesn’t require reciprocal
following.

Comment
Making comment as you would with a conventional blog (unique quality of Chinese micro-
blogs).

#Customized Topics#
By adding double hash tags, a user can create custom topics that can be tracked and
easy accessed in searches

@ Retweet
Acts like an echo where you can repost the tweet

Direct Messaging (DM)
DM is the private part of a micro-blog’s open platform. Users can communicate via
chat- like private messaging.
Micro Blogging UI

Message Box
Using Chinese
                                            Followers
characters you can                          The number of
get more information                        tweets &
than with English                           followers
characters

Extra Links
•    Emotions
•    Pictures                               Hot Topics
•    Video                                  A list of the
•    Music                                  trending topics
•    Topics
•    Polls


Messages
The posts from the
people I am following
Some

Weibo Fast Facts
Market Share (users/time)




Graph from CICC ‘s Investment Focus: According to iResearch, Sina
takes 56.5% market share on active users basis and 86.6% browsing
time basis in 2010 China’s micro blog market.
Sina Weibo Stats

Here are some the stats for Sina Weibo platform:



        •    Monthly Increasing Rate of Register: 33.8%
        •    Rate of Mobile Blogging: 38%
        •    Number of App(Plugin) in Sina Weibo: More than 800
        •    Blogs per Day: 25,000,000
        •    Number of Users of Sina Weibo: 100,000,000 (March, 2011)
        •    Number of Partnered Sites: 10,000
        •    Total Blogs: 200,000,000 (Nov, 7, 2010)
        •    Blogs per Second: 785
        •    Daily Traffice that Weibo Brings: 30,000,000



 Data comes from the Sina Weibo developer conference & their corporate site
Male/Female by Topics on Sina Weibo




Data from DDCI: (Oct, 2010)
Platform Reputation
Socio-graphics
Activity Comparison




Data from Baidu Index: Tencent microblog (green) shows significantly less
buzz (activeness & on site time) than Sina Weibo (orange).
Some

Best Practices
Micro-blogging Recommendations

Like all social media campaigns, each channel
has their own characteristics and recommended
best practices. Please find some ideas about
how to improve your micro-blogging activities:
    •  Do some casual research and search keywords to understand who is
       discussing topics you are interested in.
    •  Find out what people are saying about your company/brand/product,
       and what information they're looking for.
    •  Identify people that share common interests and follow them
    •  Inject some personality into your messages.
    •  Be professional.
    •  Engage with users.
    •  Monitor your account.
    •  Develop guidelines. Not every staff member at your company should be
       using a weibo account in the organization's behalf.
    •  Avoid taking offense.
    •  Involve your chief executive or a celebrity (brand ambassador)
Not Forgetting

Weibo on Mobile
Micro-blogging via Mobile


          With so many people
          stuck in trains and buses
          each day while traveling
          to work, micro-blogging
          has become the way to
          fill this boredom and in
          turn has created a huge
          online micro-blogging
          community.
Closing the

Micro-blog
Example Weibo Measures
Micro-blogs can be a very effective platform to
develop engaging and innovative campaigns.
However, it is always critical you measure your
campaigns.
        • Number of fans for your brand pages
        • Number of brand mentions
        • Number of news updates x fans
          • Number of discussion topics
          • Number of tweets
          • Number and tone of reviews posted
          • Amount of content or offers shared
          • Video views
          • Click through rates for advertisements
          • Number of contest entries
          • Number of applications downloaded
          • Offline actions driven by coupons or special offers
          • Web traffic generated
Parting Thought


“Every industry and business is going to be re-
though about in a social way.

Therefore, the real disruption is about people
redesigning these into ‘social spaces’.

The social spaces will become interconnected
areas for business, home and play”

                   Dr Mathew McDougall, CEO Digital Jungle
About

Digital Jungle
Digital Jungle Fast Facts


•    Socially Led, digital marketing specialists
•    Global reach
•    Offices in Beijing, Shanghai, Hong Kong, Sydney
•    Spun out of SinoTech Group in 2011
World Class Digital Marketing Experience
•  Delivering digital strategy and execution
   services:
    –  Customer and competitor insight
    –  Digital strategy
    –  Social Media Marketing
    –  Search Engine Marketing
    –  Affiliate Marketing
    –  Media Buying
    –  Mobile Services and Apps

•  We work for global and domestic
   organisations, across various market sectors,
   helping our clients:
    –  Engage with their key audiences
    –  Transform their business
    –  Maximise growth Marketing
Our Commitment
                      The mission of Digital Jungle is to help our clients
                      improve their business position and gain real value
                      from their digital marketing investments

                      Through our expertise in social media digital
                      marketing programs and the application of
                      search, affiliate and online marketing, we commit
                      to:

                      • Driving incremental direct revenue
Dr Matt McDougall,
CEO, Digital Jungle   • Generating ROI unrivaled by traditional media
                      • Protecting your online reputation
                      • Increasing your market share over your
                      competitors
                      • Building your brand awareness

                      We look forward to working with you.
Follow me:
                         http://t.sina.com.cn/sinotechian
                         Dr Mathew McDougall| matt@digitaljungle.com.cn



Follow on Twitter                         Email
@digitaljunglecn                          info@digitaljungle.com.cn


Connect on Linkedin                       Presentations on SlideShare
www.linkedin.com/company/digital-         www.slideshare.net/digitaljungle
jungle
Community on Facebook                     Website
www.facebook.com/digitaljungle            www.digitaljungle.com.cn

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Introducing Micro-Blogging in China

  • 2. Topics •  What is microblogging? •  Micro-blogging in China •  The Weibo Landscape •  Starting a Weibo Campaign •  Weibo Fast Facts •  Best Practices •  Don’t Forget Mobile •  Summary •  Fast Facts- Digital Jungle
  • 3. Defining Micro-blogging “Microblogging is a broadcast medium in the form of blogging. A microblog differs from a traditional blog in that its content is typically smaller in both actual and aggregate file size. Microblogs "allow users to exchange small elements of content such as short sentences, individual images, or video links” http://en.wikipedia.org/wiki/Microblogging
  • 5. Enter Weibo The phenomenon of microblogging ("weibo" in Chinese) in China started as a copycat of Twitter, which is not accessible in the mainland, but is now a trend growing at an even more impressive rate than its western model.
  • 6. The Weibo Landscape Chinese Weibo Platforms
  • 7. The Weibo Evolution 2007 2008 2009 2010 2011 Over the past two years, the number of subscribers to China's top two weibo service providers alone has already skyrocketed past the 200 million mark. It took Twitter four years to reach 195 million users.
  • 8. Micro-Blogging Leaders Registered Users 100 million A report from the Chinese 100 million Academy of Social Sciences (CASS) showed that over 70% of microbloggers use their weibo account as their primary 32 million source of news and some 60% say it is trustworthy. 20-30 million
  • 10. Weibo Marketing Strategy 1. ENGAGE 2. DRIVE ACTION 3. ADD SCALE 4. MEASURE •  Find and engage •  Provide applications •  Leverage offline •  Reach existing fans that enlist ambassadors events - Fans •  Post discussions •  Promote your - Mentions •  Provide coupons to and provide useful Weibo account resources track purchases •  Engagement through existing - Discussions, •  Invite fans to •  Hosts contests with Comment/Poll media content, Retweets, opt-ins for further and posts •  Provide useful links/ contact •  Add your Weibo digital goods •  Action links to your brand - Contest entries Web site - Coupons redeemed - Purchases driven - Web traffic driven -Application users 
  • 11. Before you Start, The Check List Complete this checklist of questions to build a successful Weibo strategy for your brand before you jump in. What is the engagement value: what can you offer people that they will find valuable? Are you ready to respond to your customers and encourage them to talk about your brand? Are you ready to make a commitment beyond a simple Weibo post? How will your other marcom strategies integrate with Weibo? What assets - tools and content – can you leverage? Do you have your company behind you and resources available? How will you measure success?
  • 12. Micro Blogging Basic’s Message - 140 characters Main body is limited to 140 characters, requiring precise and clear messages. Follow Following allows you to see their tweets. The other user is doesn’t require reciprocal following. Comment Making comment as you would with a conventional blog (unique quality of Chinese micro- blogs). #Customized Topics# By adding double hash tags, a user can create custom topics that can be tracked and easy accessed in searches @ Retweet Acts like an echo where you can repost the tweet Direct Messaging (DM) DM is the private part of a micro-blog’s open platform. Users can communicate via chat- like private messaging.
  • 13. Micro Blogging UI Message Box Using Chinese Followers characters you can The number of get more information tweets & than with English followers characters Extra Links •  Emotions •  Pictures Hot Topics •  Video A list of the •  Music trending topics •  Topics •  Polls Messages The posts from the people I am following
  • 15. Market Share (users/time) Graph from CICC ‘s Investment Focus: According to iResearch, Sina takes 56.5% market share on active users basis and 86.6% browsing time basis in 2010 China’s micro blog market.
  • 16. Sina Weibo Stats Here are some the stats for Sina Weibo platform: •  Monthly Increasing Rate of Register: 33.8% •  Rate of Mobile Blogging: 38% •  Number of App(Plugin) in Sina Weibo: More than 800 •  Blogs per Day: 25,000,000 •  Number of Users of Sina Weibo: 100,000,000 (March, 2011) •  Number of Partnered Sites: 10,000 •  Total Blogs: 200,000,000 (Nov, 7, 2010) •  Blogs per Second: 785 •  Daily Traffice that Weibo Brings: 30,000,000 Data comes from the Sina Weibo developer conference & their corporate site
  • 17. Male/Female by Topics on Sina Weibo Data from DDCI: (Oct, 2010)
  • 20. Activity Comparison Data from Baidu Index: Tencent microblog (green) shows significantly less buzz (activeness & on site time) than Sina Weibo (orange).
  • 22. Micro-blogging Recommendations Like all social media campaigns, each channel has their own characteristics and recommended best practices. Please find some ideas about how to improve your micro-blogging activities: •  Do some casual research and search keywords to understand who is discussing topics you are interested in. •  Find out what people are saying about your company/brand/product, and what information they're looking for. •  Identify people that share common interests and follow them •  Inject some personality into your messages. •  Be professional. •  Engage with users. •  Monitor your account. •  Develop guidelines. Not every staff member at your company should be using a weibo account in the organization's behalf. •  Avoid taking offense. •  Involve your chief executive or a celebrity (brand ambassador)
  • 24. Micro-blogging via Mobile With so many people stuck in trains and buses each day while traveling to work, micro-blogging has become the way to fill this boredom and in turn has created a huge online micro-blogging community.
  • 26. Example Weibo Measures Micro-blogs can be a very effective platform to develop engaging and innovative campaigns. However, it is always critical you measure your campaigns. • Number of fans for your brand pages • Number of brand mentions • Number of news updates x fans   • Number of discussion topics • Number of tweets • Number and tone of reviews posted • Amount of content or offers shared • Video views • Click through rates for advertisements • Number of contest entries • Number of applications downloaded • Offline actions driven by coupons or special offers • Web traffic generated
  • 27. Parting Thought “Every industry and business is going to be re- though about in a social way. Therefore, the real disruption is about people redesigning these into ‘social spaces’. The social spaces will become interconnected areas for business, home and play” Dr Mathew McDougall, CEO Digital Jungle
  • 29. Digital Jungle Fast Facts •  Socially Led, digital marketing specialists •  Global reach •  Offices in Beijing, Shanghai, Hong Kong, Sydney •  Spun out of SinoTech Group in 2011
  • 30. World Class Digital Marketing Experience •  Delivering digital strategy and execution services: –  Customer and competitor insight –  Digital strategy –  Social Media Marketing –  Search Engine Marketing –  Affiliate Marketing –  Media Buying –  Mobile Services and Apps •  We work for global and domestic organisations, across various market sectors, helping our clients: –  Engage with their key audiences –  Transform their business –  Maximise growth Marketing
  • 31. Our Commitment The mission of Digital Jungle is to help our clients improve their business position and gain real value from their digital marketing investments Through our expertise in social media digital marketing programs and the application of search, affiliate and online marketing, we commit to: • Driving incremental direct revenue Dr Matt McDougall, CEO, Digital Jungle • Generating ROI unrivaled by traditional media • Protecting your online reputation • Increasing your market share over your competitors • Building your brand awareness We look forward to working with you.
  • 32. Follow me: http://t.sina.com.cn/sinotechian Dr Mathew McDougall| matt@digitaljungle.com.cn Follow on Twitter Email @digitaljunglecn info@digitaljungle.com.cn Connect on Linkedin Presentations on SlideShare www.linkedin.com/company/digital- www.slideshare.net/digitaljungle jungle Community on Facebook Website www.facebook.com/digitaljungle www.digitaljungle.com.cn