2. Response Handling
Tokenhelp (UK).
Visit us www.tokenhelp.com
Tokenhelp (UK) specialises in providing tailored response handling
services for appeals generating medium volumes.
All our clients are not-for-profit organisations so we are skilled at
distinguishing between valid and invalid Gift Aid Declarations and
are comfortable processing charity vouchers and cards.
Secure & Accurate
Appeals are processed in a secure environment in line with pre-agreed guidelines.
We are flexible and will revise procedures promptly when required.
Our agents are encouraged to focus more on accuracy than speed as we believe
that getting it right first time will lead to fewer headaches later.
In House, Remote or Hosted
We will create a database specifically designed to suit your requirements but we can
also enter donations and renew memberships remotely into The Raiser’s Edge on
client networks or onto a hosted database.
VIP’s
Tokenhelp (UK) is an owner managed business so, just as each response is crucial to
your organisation, we recognise that each client is crucial to ours. All our clients are VIPs.
”
...helpful, capable
and friendly...consistently
professional, efficient,
reliable and trustworthy
”
” ”
”” ”
”
...flexible,
adaptable and
responsive
...an excellent service
Tokenhelp (UK) is a
registered data controller.
Registered in England &
Wales No: 06335646.
Tokenhelp (UK) adheres to the DMA Response Management
Council’s Best Practice Guidelines and the Institute of
Fundraising’s Code of Fundraising Practice.Tokenhelp (UK) is
an advocate member of the Fundraising Standards Board.
Unit 10
Typhoon Business Centre
Oakcroft Road
Chessington
KT9 1RH
If you would prefer a more attentive and flexible approach to
your response handling, please don’t hesitate to contact us:
0845 388 3804
info@tokenhelp.com
withlove,