1. JAMES B. HERMANN
1470 South Ridge Trail jb.hermann@yahoo.com
Algonquin, IL 60102 (847)309-8452
Quality Engineering Professional
Effective and innovative self-starter driven to deliver the highest-quality product through the most cost-effective solution.
Unique blend of Project Management and Quality Engineering skill sets to tackle complex technical problems , with soft
skills used to develop rapport, trust, and strong relationships both internally and externally. Dynamic at building strong
interpersonal relationships with all team members. Intuitively able to identify problems, define alternatives, build
consensus and implement solutions. Excellent at maintaining big picture perspective while managing details and
handling numerous projects while maximizing goals.
I have an insatiable thirst for knowledge. I will use this knowledge to help your team deliver World Class Products linked
to World Class Quality, on Time, and under Budget, to your customers.
STRENGTHS INCLUDE:
Project Planning / Management Supplier Evaluation / Management ISO9001 Point Person / AS9100
Risk Mitigation NPI / APQP Root Cause / Corrective Action
Six Sigma Green Belt Supplier Quality Relations DMAIC
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EXPERIENCE
General Electric Aviation – Air Management Systems Loves Park, IL 4/2015-10/2015
An aircraft Powered by GE technology takes off somewhere in the world every two seconds. Since we developed
America’s first jet engine in 1942; GE has continued to drive innovation across commercial, military, business & general
aviation .As a world-leading manufacturer and service provider for jet engines, GE Aviation work s closely with our
suppliers to deliver on commitments to customers.
The Loves Park operation is responsible for De-icing Valves, Controllers, Actuators, Motors, Fans, and Blowers to
support the Air Management System portfolio.
Contract - Supplier Quality Engineer –
 Help support the Quality group in preparation for a new release of Oracle by reviewing 1700 part numbers to
determine their serial number format, before importing into Oracle.
 Compare and close Receiving Inspection records that were not closed because of software system limitations.
This included 450 part numbers.
 Organize and label Non-Conformance material to prepare for a customer audit.
 Attend DSQR training and complete certification for this standard.
 Send, Receive, and update Supplier surveys for several issues: GIDEP (Government Industry Data Exchange
Program), DSQR (Designated Supplier Quality Representative), and Supplier Self Survey (Quality Assessment)
 Conduct First Article Inspection reports
UTC – Aerospace Systems Rockford, IL 6/2012– 4/2014
One of world’s largest suppliers of technologically advanced aerospace and defense products; design, manufacture and
service systems and components and provide integrated solutions for commercial, regional, business and military aircraft,
helicopters and other platforms and major supplier to international space programs.
Senior Quality Engineer – Aftermarket, Distribution Center
 Provide the focal point for high visibility customer; the US Federal Government, for quality Non-Conformances.
o Drive quick and timely solutions to Root Cause and Corrective Action (RCCA) plans; A reduction from 42
to 8, in a 4 month time span; leading to Sales of $238,000
 Collaborate with Cross Functional team: Supplier Quality, Technical Inspections, Buyers, Planners, and
Distribution Center management to satisfactorily complete and close the CARS (Corrective Action Request) in a
timely manner
 Learn and apply Procurement systems knowledge to identify components and blue print requirements; track
component movement history to aid in completing Quality Notices and 8D’s (RCCA) to suppliers
 Obtain ,ACE (Achieving Completive Excellence) Level of Practitioner and use Lean tools to reduce NCM (Non-
Conforming Material) to less than 24hr. turn time, thus reducing inventory to $440,000

2. Zebra Technologies Corporation Vernon Hills, IL 9/2011 – 4/2012
Designer and manufacturer of printing devices that print variable information on demand at point of issuance; used
worldwide by manufacturers, service organizations and governments for automatic identification, data collection and
personal identification.
Contract - New Product Project Manager - (2/2012 – 4/2012)
 Provide leadership role as Project Leader in introduction of new Products, with compliance engineering focus –
EMC, Radio, Safety, Environmental, and Energy
o Allowed Compliance Engineers to focus on more projects and less on the small details by driving new
product releases to the market
o Communicate, drove actions, and updated project status on weekly basis
Contract - Environmental Compliance Component Engineer - (9/2011- 2/2012)
 Created and collaborated on 118 page document to define internal processes to create, validate, and approve
material declarations to comply with the RoHS Directive
 Using Agile (Oracle) system to solicit, validate, and store product compliance and governance for printers
produced by Zebra Technologies
 Create and support “Ad Hoc” queries to the Part Lifecycle Management Agile Database to support Director of
Compliance on as needed basis
 Backfill compliance data for components / assemblies that were released without fully documented compliance
data from manufacturers, ~5,000
Esterline BVR Rockford, IL 6/2011- 8/2011
Specialized manufacturing company serving principally aerospace and defense markets by providing avionics and
controls, sensors and systems, and advanced materials.
Contract - Operations Quality Engineer
Complete PCPX – Process Control Planning and Execution (~APQP) for medical product process stabilization and
standardization. Structured approach allowed tracking of project progress and highlight all risks to management, along
with action plans to mitigate those risks
 Create detailed PFMEA – Process Failure Mode Effect Analysis for ZOLL product line, leading to improved
manufacturing processes and FTY
 Create and implement LEAN practices into manufacturing environment. 8D’s, root cause / corrective actions, 5
Why’s, process maps, value steam maps, tatk times, etc. were all used in our project
MOTOROLAINC Schaumburg, IL 6/1983 – 12/2010
Worldwide electronics company providing communications products and services to enterprises and governments,
including two-way and private radio systems, wireless network infrastructures, bar code scanning and private safety
broadband products.
Project Leader – New Products Introduction (8/2006 - 12/2010)
Managed successful launch of new radio products with full responsibility for all supply chain issues ensuring supply chain
(both hardware and/or software) were ready for new product launch; included testing, manufacturing, and shipping by set
dates
 Met or exceeded all product and operations quality goals stated in contract book, created first to provide
manufacturing goal metrics and necessitating approval by all team stakeholders
 Created plans to update and/or modify NPI ISO documents to prepare for an external audit; passed with no
infractions
Astro 6.8 2-way radio system
 Led cross functional team to address and redesign melting component in reflow oven; new product shipped on
time, within budget, having met quality metrics
Astro 7.7 2-way radio system
 As Supply Chain Project Leader, helped Motorola realize net revenue of $20M by the introduction of an Astro
radio system from US Navy and NJ State Police

3. PREVIOUS EXPERIENCE
Motorola Inc Senior Staff Engineer/ CTE (Sourcing) (2003 - 2006)
Passive Commodity Specialist – CTE (Sourcing) (2001 - 2003)
Semiconductor Commodity Specialist – CTE (Sourcing) (1999 - 2001)
New Products Engineer, Lead – Quality (1994 - 1999)
Manufacturing Process Engineer – Quality (1992 - 1994)
Bar Code Specialist – Division (1986 - 1992)
Electro- Static Discharge (ESD) Specialist – Division (1984 - 1986)
Test Engineer - Automated PCBA (1983 - 1984)
EDUCATION
B.S., Electrical Engineering, U of IL - Chicago, Chicago, Illinois
A.A. Business Admin, Elgin Community College, Elgin, Illinois
PROFESSIONAL DEVELOPMENT
 DMAIC TRAINING
 DFSS TRAINIG
 CERTIFIED MOTOROLA GREEN BELT
 VALUE STREAM MAPPING
 KAIZEN EVENT MEMBER
 MEMBER ASQ
 PROJECT MANAGEMENT – MASTERS CERTIFIED (GEORGE WASHINGTON UNIVERSITY)
 NEGOTATION TRAINING
 AS9100 TRAINING
 DSQR Certified – Designated Supplier Quality Representative
COMPUTER SKILLS
Microsoft Office Suite (Extensive use);Excel Pivot Tables, VISO, Motorola Web based tools: ICCS / PDM1(Component
Database), Minitab Statistical Tool, Oracle, EMARS (Environmental Database), and Compass(EMS Web Interface),
Agile (Oracle DB.), JD Edwards (MRP dB), iClass (Export/Import dB). VIA (Blueprint dB
ASSOCIATIONS
Member of ASQ (American Society of Quality)