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The Danish Digital Library

           Jakob Heide Petersen
 Head of division, Danish Agency of Culture

            NAPLE Assembly
            Copenhagen 2012
Contents

• The Danish library sector
• Library developments
• The Danish Digital Library
   – The challenge
   – The Ting project
   – The solution
• Implementation
• Related developments
• Issues
Some Danish public library key figures

•   Population 5.56 million
•   Local authorities 98,
•   500 public libraries (main and
    branches)
•   Total budget: 355 million euro
    (64 euro per. capita)
•   Staff: 4.500 (2.100 librarians)
•   36 million visits, 45 million
    loans (8,2 loans per capita)
•   Population library usage:
     – 1/3 frequent users (several
       times a moth)
     – 1/3 occasional users (several
       times a year)
     – 1/3 non-users
Act regarding library services

•   Cooperation between research
    and public libraries
•   The extended library concept
    (all media)
•   Free access to all primary
    services
•   Few services at a charge
•   Framework for the library
    structure: regionalisation, inter-
    municipal payment
Recent library developments

• Reform of municipalities in 2006 – from 275 to 98
  municipalities
• 300 service points closed from 2000 to 2008
• 130 service points closed in 2007 following reform of
  municipalities
• Report on the public libraries after the reform of the
  municipalities in the fall of 2008
• Debate in parliament on the development of libraries
• Commission on the Public Libraries in the Knowledge
  Society

                                                           5
Commission report – April 2010

Recommendations with
five action lines:
1. Open libraries
2. Inspiration and learning
3. The Danish Digital
    Library
4. Partnerships
5. Professional
    development



                                 6
Awareness of web-based library materials

             Use of library e-resources (20 public libaries 2011)


      Games and media

               Movies

              E-books

                Music

               Articles

          Audio books

                          0%        20%        40%       60%       80%      100%

            Not relevant       Don't know   Know but don't use   Know and use
The Danish Digital Library

•   The challenges
    –   Competitive web-based library services.
    –   Highly visible web-based materials.
    –   Consolidated it-solutions
    –   Collaboration
•   The solution
    – “A joint solution for digital presentation that can be used by all municipal
      libraries and libraries in other sectors”
•   Collaboration between Ministry of Culture and Local Government
    Denmark (LGDK)
    – Work started in spring 2011 and report published in March 2012
    – Use of it consultants to evaluate existing library collaboration



                                                                                     8
Approach

• Focus on infrastructure (not portals)
• Modular and open source
• Evaluation of existing initiative – TING
• Focus on public libraries
• Use of it consultants to evaluate existing library
  collaboration
• Negotiation with municipalities




                                                       9
The TING project

• Open source collaboration with additional focus on open
  data and innovation
• Modular service oriented infrastructure
• Collaboration between
   – DBC (Public limited company owned by government and local
     government)
   – Aarhus municipal library
   – Copenhagen municipal library
• DBC technical partner (infrastructure, data well)
• Started in fall 2008
• Used by a number of large public libraries
                                                                 10
Service Oriented Architecture
Many user interfaces
Assessment by it-consultants
(Devoteam)

Assessment of TING                The Danish Digital Library
• Favourable assessment           • Presentation + access to
   – Open source, scalable          materials
   – Best practise architecture   • Additional technical
   – Good experiences with          components
     practical use
                                  • Purchasing
• National solution means            – Consortia
  increased need for:                – Joint negotiations
   – Organisation
                                     – Administration of the
   – Governance                        purchasing process
   – Technical integration
The technical solution




                            CMS        CMS
                     CMS
  Access
management

                         Webservices


     ERMS
Acquisition
Payment
Access
Administration             Data well
Statistics
The Danish Digital Library

• Organisation
   – Multiple vendors, use of tenders
   – Contract management and purchaser/supplier models
   – Coherent infrastructure
• Technical elements
   – Data well that handles enriched data (user generated content,
     recommendations, book covers)
   – Search
   – National and local presentation on the internet
   – ERMS
   – Access and rights management
Organisation



               Steering Committee


               Coordination group


                   Secretariat


  Purchasing    It-development      Development and
                                      presentation
Implementation

• Budget
  – National government: 2,3 million euro
  – Local government: max. 3,7 million euro (max. 0,69 euro pr.
    capita)
• Membership
  – Implementation costs estimated at 3,75 million euro in 2-3 years
  – Voluntary for the individual municipality
  – Goal: within three years 80-90 % of the population should be
    covered by the solution
  – The implementation should result in net savings for the individual
    library (positive business case)
Related developments

• National tender of library system
   –   Not an OPAC
   –   Open modular service oriented system
   –   Focus on transactions and administration
   –   Mediation and user interface to be handled by CMS
   –   Almost all municipalities participating
• E-books
   – National service started in November 2011
   – Huge success
• Mobile platforms
   – A lot of projects on apps and mobile solutions
Issues

• Opportunities
   – New service delivery strategies (channel migration) from printed books
     to e-books
   – Joint thematic presentations
   – Other sectors school libraries, research libraries
   – Partnerships and international collaboration
   – Library advocacy
   – Mandate to act as representative for all public libraries
• Challenges
   – Equal access
   – Transaction based or relation based services
   – Free commercial services (e.g. music, YouTube, Google Books)
Questions?
•   jhp@kulturstyrelsen.dk
•   Presentation available on www.slidehare.net
•   The Ting project: http://ting.dk/ and
    http://www.slideshare.net/hernvall/tingconcept-elag-conference-presentati

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Naple presentation danish digital library

  • 1. The Danish Digital Library Jakob Heide Petersen Head of division, Danish Agency of Culture NAPLE Assembly Copenhagen 2012
  • 2. Contents • The Danish library sector • Library developments • The Danish Digital Library – The challenge – The Ting project – The solution • Implementation • Related developments • Issues
  • 3. Some Danish public library key figures • Population 5.56 million • Local authorities 98, • 500 public libraries (main and branches) • Total budget: 355 million euro (64 euro per. capita) • Staff: 4.500 (2.100 librarians) • 36 million visits, 45 million loans (8,2 loans per capita) • Population library usage: – 1/3 frequent users (several times a moth) – 1/3 occasional users (several times a year) – 1/3 non-users
  • 4. Act regarding library services • Cooperation between research and public libraries • The extended library concept (all media) • Free access to all primary services • Few services at a charge • Framework for the library structure: regionalisation, inter- municipal payment
  • 5. Recent library developments • Reform of municipalities in 2006 – from 275 to 98 municipalities • 300 service points closed from 2000 to 2008 • 130 service points closed in 2007 following reform of municipalities • Report on the public libraries after the reform of the municipalities in the fall of 2008 • Debate in parliament on the development of libraries • Commission on the Public Libraries in the Knowledge Society 5
  • 6. Commission report – April 2010 Recommendations with five action lines: 1. Open libraries 2. Inspiration and learning 3. The Danish Digital Library 4. Partnerships 5. Professional development 6
  • 7. Awareness of web-based library materials Use of library e-resources (20 public libaries 2011) Games and media Movies E-books Music Articles Audio books 0% 20% 40% 60% 80% 100% Not relevant Don't know Know but don't use Know and use
  • 8. The Danish Digital Library • The challenges – Competitive web-based library services. – Highly visible web-based materials. – Consolidated it-solutions – Collaboration • The solution – “A joint solution for digital presentation that can be used by all municipal libraries and libraries in other sectors” • Collaboration between Ministry of Culture and Local Government Denmark (LGDK) – Work started in spring 2011 and report published in March 2012 – Use of it consultants to evaluate existing library collaboration 8
  • 9. Approach • Focus on infrastructure (not portals) • Modular and open source • Evaluation of existing initiative – TING • Focus on public libraries • Use of it consultants to evaluate existing library collaboration • Negotiation with municipalities 9
  • 10. The TING project • Open source collaboration with additional focus on open data and innovation • Modular service oriented infrastructure • Collaboration between – DBC (Public limited company owned by government and local government) – Aarhus municipal library – Copenhagen municipal library • DBC technical partner (infrastructure, data well) • Started in fall 2008 • Used by a number of large public libraries 10
  • 13. Assessment by it-consultants (Devoteam) Assessment of TING The Danish Digital Library • Favourable assessment • Presentation + access to – Open source, scalable materials – Best practise architecture • Additional technical – Good experiences with components practical use • Purchasing • National solution means – Consortia increased need for: – Joint negotiations – Organisation – Administration of the – Governance purchasing process – Technical integration
  • 14. The technical solution CMS CMS CMS Access management Webservices ERMS Acquisition Payment Access Administration Data well Statistics
  • 15. The Danish Digital Library • Organisation – Multiple vendors, use of tenders – Contract management and purchaser/supplier models – Coherent infrastructure • Technical elements – Data well that handles enriched data (user generated content, recommendations, book covers) – Search – National and local presentation on the internet – ERMS – Access and rights management
  • 16. Organisation Steering Committee Coordination group Secretariat Purchasing It-development Development and presentation
  • 17. Implementation • Budget – National government: 2,3 million euro – Local government: max. 3,7 million euro (max. 0,69 euro pr. capita) • Membership – Implementation costs estimated at 3,75 million euro in 2-3 years – Voluntary for the individual municipality – Goal: within three years 80-90 % of the population should be covered by the solution – The implementation should result in net savings for the individual library (positive business case)
  • 18. Related developments • National tender of library system – Not an OPAC – Open modular service oriented system – Focus on transactions and administration – Mediation and user interface to be handled by CMS – Almost all municipalities participating • E-books – National service started in November 2011 – Huge success • Mobile platforms – A lot of projects on apps and mobile solutions
  • 19. Issues • Opportunities – New service delivery strategies (channel migration) from printed books to e-books – Joint thematic presentations – Other sectors school libraries, research libraries – Partnerships and international collaboration – Library advocacy – Mandate to act as representative for all public libraries • Challenges – Equal access – Transaction based or relation based services – Free commercial services (e.g. music, YouTube, Google Books)
  • 20. Questions? • jhp@kulturstyrelsen.dk • Presentation available on www.slidehare.net • The Ting project: http://ting.dk/ and http://www.slideshare.net/hernvall/tingconcept-elag-conference-presentati