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CenturyLink case study feat. All Nipon Airways
1. OVERVIEW
Centurylink Technology Solutions helps Japan’s largest airline
cut costs, enhance performance and increase scalability of its
corporate websites.
Established in 1952 to restore Japanese air transportation services disrupted
by World War II, All Nippon Airways Co. Ltd. (ANA) has grown steadily over the
past almost 60 years to build a strong international business that in fiscal 2010
reaped revenues of US $14.6 billion. With the largest route network in Japan,
ANA controls almost half of Japan’s domestic passenger market by revenue, and
has been consistently rated top-class in quality, customer satisfaction and value
creation among all Japanese air carriers. ANA also wholly or primarily owns a lot
of transportation companies, including Air Nippon, Air Next and Air Japan, which
in aggregate operate as the ANA Group.
CHALLENGE
Website hosting and management for all ANA Group companies was traditionally
performed internally by ANA’s information technology (IT) department. But the
monthly updates required to keep the more than 90 websites functioning reliably
and at top performance consumed significant time and money — resources that
ANA wanted to devote to other, more strategic IT tasks.
CUT COSTS, ENHANCE
PERFORMANCE AND
INCREASE SCALABILITY
ALL N MANAGED SERVICES IPPON AIRWAYS CO. LTD. (ANA)
AT A GLANCE
INDUSTRY:
Biotechnology
LINE OF BUSINESS:
Cancer treatments
TARGET MARGET:
Global
LOCATION:
Seattle, WA
Transportation
Air passenger and freight transport
Worldwide leisure and business
travelers, and businesses
shipping products from Japan to
both domestic and international
destinations
LOCATION:
Global
CENTURYLINK SOLUTIONS:
Managed Web Hosting,
Managed Network, and
Managed Security solutions
SUMMARY:
ANA Group chose CenturyLink to
host and manage more than 90
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