Explore the key characteristics that millennials look for and how facilities management could be the industry that meets their needs. At a time when the facilities management workforce is facing a baby-boom retirement, returning and retaining millennials to your workforce is the key to keep your facilities running. This infographic debunks the myth that millennials are "job hoppers" given the right opportunity and career path For more information about millennial loyalty in the integrated facilities management industry, please visit http://www.us.jll.com/FM-Millennials

1. 22%
17%
13%
11%
10%
THE MILLENNIAL JOB-HOPPER
According to a survey commissioned by JLL, millennials are loyal when they:
According to a 2013 survey by Millennial Branding and Beyond.com:
Millennials want a challenging environment where they can innovate and effect change.
Top 5 satisfaction drivers:
Have growth
opportunities
I like what I do
Salary
Working environment
There’s flexibility
Amount of responsibility
Can try
new roles
98% 85% 81%
Challenge
PERSONAL
DEVELOPMENT
At companies that specialize
in FM, facilities managers are
central to operations, and are
therefore highly valued and
respected. Self-providers are
unable to place so much
emphasis on what is a support
function in their organization.
Companies with talent
development experience
are the obvious option
for graduates who are
looking for structured
nurturing and mentoring.
THE LOYAL MILLENNIAL?
ATTRACTING AND RETAINING THE NEXT GENERATION OF EMPLOYEES
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Top 3 most important ways of
working according to millennials:} }
Millennials have earned a reputation for jumping from job to job. As a result, some employers
view the possibility of attracting a millennial employee as fraught with difficulties and extra
expenses. But there’s more to the story. Research commissioned by JLL has identified what
millennials want and need in a career — and once you take these desires into account, you’re
likely to keep your millennials on staff for years.
}}
3 ESSENTIALS FOR THE MILLENNIAL EMPLOYEE
INNOVATION, CHALLENGE, AND PERSONAL DEVELOPMENT
HOW TO ADDRESS MILLENNIAL CHALLENGES
Innovating and effecting
change in the organization
Experiencing autonomyInteracting with a diverse group
of people — clients and coworkers
92% wanted to work for an organization that
offers personal and professional growth
Feel they’re an
important part
of a larger
organization
+
- }}
HOW MILLENNIALS DESCRIBED THE CAREER THEY WANTED
WHILE THEY WERE STILL IN SCHOOL:
SEEK TO WORK IN A
RESPECTED PROFESSION
ARE SEEKING ESTABLISHED
MENTORSHIP PROGRAMS
The attraction in working for
an industry leader is clear.
Pioneers within their field,
any industry leader allows
graduates to learn from the
best minds and experiences.
ARE SEEKING TO WORK
FOR AN INDUSTRY LEADER
wanted access to cutting-edge
technology and systems
wanted to work in
an innovative field
desired to be challenged and
learn new things on a daily basis
wanted to rise to the highest
level of the organization
87%
77% of
millennials
60%of
millennials
60%of
millennials
TALENT DEVELO PM ENT 101
SOURCE
Based on an independent March 2014 study of 207
North American post-secondary students and
professionals born between 1980 and 1998.
2013 survey conducted by Millennial Branding and Beyond.com
to learn more about the talent gap and millennial awareness of facilities management careers.
www.us.jll.com/fm-millennials
Visit
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Companies that specialize in facilities management provide this environment
by encouraging innovation and rewarding contribution regardless of seniority.
60%45%
30%
of companies
experience high
turnover with
millennials –
by a 2:1 margin
versus older
generations.
of millennials are
leaving their
company in less
than three years
of companies have lost 15% or more of their
millennial employees in the past year.
Most felt that at least 10% of the lost millennial
employees went directly to their competitors