Managing Library Support for Collaborative Partners and Overseas Campuses
1. Matthew Lawson
Assistant Director,
Library & Student Support,
Middlesex University
One way or another : managing support for
collaborative partners and overseas campuses
8. Electronic resources
• Publishers didn’t understand collaborative partners
• Discussions were time consuming and complex
• Attitude differed by publisher and type of collaboration
10. Other services available
• Library can also offer:
Reference access to our libraries
Borrowing
Inter library loans
Expertise from staff
Computer access
11. Types of partnership
Joint & Franchised:
Validated:
But there are exceptions…
Overseas campuses: it varies
13. Working with the University
https://www.flickr.com/photos/yorksranter/4384372375/
Once we were clear of the limitations then
had to explain to University-
• There may be costs involved
• We needed to be involved at an early stage
• Consistent message from all University staff
Important part of University business: 4 campuses, 3 overseas
Initial problems
No consistency
Familiar issue but no ideas to improve
Often not prepared for the discussion. Referred it upwards. Took a long time. Difficult to rely on the answers.Interpreting “authorised users”Approach of publishers differs widely-some reasonable, others looking for an excuseto lay charges
Contacted every publisher. Took several months as a dedicated project. To find attitude for each type of partner.Decisions changeJISC tool kit helps
Gave a basis for discussion with Schools and partners and publishers.
Very useful in demonstrating its not free and has a cost and value
Funded by CAPGives time and resources this work deservesConcentrates expertise in one personFull time post so can be proactive rather than responsiveTime to review publishers attitudesMove from spreadsheets to databaseEnhance comms with suppliers and partners