SlideShare uma empresa Scribd logo
1 de 16
Ed Dean Robyn Schindel Strategies for Effective Training:  How Collaboration Leads to a Win-Win Solution November 9, 2009   American Chambers of Commerce (Amcham) - Shanghai
Who are you? ,[object Object],[object Object],[object Object]
Who is Robyn? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Who is Ed? ,[object Object],[object Object],[object Object]
Good reasons to use vendors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Robyn’s experience with vendors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ed’s experience with clients ,[object Object],[object Object],[object Object],[object Object],[object Object]
Partnering Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What we did ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why it was unique ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why it was a success ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],Discussion Questions ,[object Object],[object Object]
Robyn’s Answers (for Client) ,[object Object],[object Object],[object Object],[object Object]
Ed’s Answers (for Vendor) ,[object Object],[object Object],[object Object],[object Object]
Top Tips for Vendors ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Top Tips for Training Managers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

Mais conteúdo relacionado

Mais procurados

Donald Jordan Resume
Donald Jordan ResumeDonald Jordan Resume
Donald Jordan Resume
Donald Jordan
 
From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...
From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...
From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...
Frederik Hermann
 
Leadership @ consumer brands
Leadership @ consumer brandsLeadership @ consumer brands
Leadership @ consumer brands
Mauro Calcano
 
Sem & facebook assistant media com
Sem & facebook assistant   media comSem & facebook assistant   media com
Sem & facebook assistant media com
Kerin Elsum
 
2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...
2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...
2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...
Steve Lowisz
 
Shop Floor Management
Shop Floor ManagementShop Floor Management
Shop Floor Management
Soe Lu Kyaw
 

Mais procurados (20)

Build Strategic Learning and Development Partners
Build Strategic Learning and Development PartnersBuild Strategic Learning and Development Partners
Build Strategic Learning and Development Partners
 
Donald Jordan Resume
Donald Jordan ResumeDonald Jordan Resume
Donald Jordan Resume
 
Hot 103-Chapter 13
Hot 103-Chapter 13Hot 103-Chapter 13
Hot 103-Chapter 13
 
From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...
From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...
From Sales Manager to Sales Leader: How to Build a High-Performance Coaching ...
 
Leadership @ consumer brands
Leadership @ consumer brandsLeadership @ consumer brands
Leadership @ consumer brands
 
Introduction to Integrated Marketing Solutions (IMS)
Introduction to Integrated Marketing Solutions (IMS)Introduction to Integrated Marketing Solutions (IMS)
Introduction to Integrated Marketing Solutions (IMS)
 
#FIRMday Manchester 4th March 2020 - Jobtrain: Talent Acquisition and your te...
#FIRMday Manchester 4th March 2020 - Jobtrain: Talent Acquisition and your te...#FIRMday Manchester 4th March 2020 - Jobtrain: Talent Acquisition and your te...
#FIRMday Manchester 4th March 2020 - Jobtrain: Talent Acquisition and your te...
 
Hot 103-Chapter 12
Hot 103-Chapter 12Hot 103-Chapter 12
Hot 103-Chapter 12
 
ROI on Learning and Development _long_dec_6_2007
ROI on Learning and Development _long_dec_6_2007ROI on Learning and Development _long_dec_6_2007
ROI on Learning and Development _long_dec_6_2007
 
Business Development
Business DevelopmentBusiness Development
Business Development
 
2009 Motivation Show - To Meet or Not To Meet
2009 Motivation Show - To Meet or Not To Meet2009 Motivation Show - To Meet or Not To Meet
2009 Motivation Show - To Meet or Not To Meet
 
Sem & facebook assistant media com
Sem & facebook assistant   media comSem & facebook assistant   media com
Sem & facebook assistant media com
 
Maximising Customer Satisfaction
Maximising Customer SatisfactionMaximising Customer Satisfaction
Maximising Customer Satisfaction
 
Performance Goals
Performance GoalsPerformance Goals
Performance Goals
 
How to Determine Optimal Sales Training Classroom Size
How to Determine Optimal Sales Training Classroom SizeHow to Determine Optimal Sales Training Classroom Size
How to Determine Optimal Sales Training Classroom Size
 
Making the Business Case for Training
Making the Business Case for TrainingMaking the Business Case for Training
Making the Business Case for Training
 
2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...
2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...
2010 Seattle SMA Presentation - Conference Room Or Cubicle, What type of recr...
 
Turning Order Taker into Strategic Partner
Turning Order Taker into Strategic PartnerTurning Order Taker into Strategic Partner
Turning Order Taker into Strategic Partner
 
Shop Floor Management
Shop Floor ManagementShop Floor Management
Shop Floor Management
 
Strategy and the Balanced Scorecard
Strategy and the Balanced ScorecardStrategy and the Balanced Scorecard
Strategy and the Balanced Scorecard
 

Destaque (8)

China Sketches by PSP Vol. 1 Shanghai
China Sketches by PSP Vol. 1 ShanghaiChina Sketches by PSP Vol. 1 Shanghai
China Sketches by PSP Vol. 1 Shanghai
 
Firefox 3.5 MiniParty / Firefox 3.5 new features for end-users
Firefox 3.5 MiniParty / Firefox 3.5 new features for end-usersFirefox 3.5 MiniParty / Firefox 3.5 new features for end-users
Firefox 3.5 MiniParty / Firefox 3.5 new features for end-users
 
著作權在你身邊
著作權在你身邊著作權在你身邊
著作權在你身邊
 
[精华回顾]讲座:Linux及常用软件简介
[精华回顾]讲座:Linux及常用软件简介[精华回顾]讲座:Linux及常用软件简介
[精华回顾]讲座:Linux及常用软件简介
 
CC intro
CC introCC intro
CC intro
 
著作權在你身邊,150 秒版
著作權在你身邊,150 秒版著作權在你身邊,150 秒版
著作權在你身邊,150 秒版
 
Mozilla Community
Mozilla CommunityMozilla Community
Mozilla Community
 
Vidyo: How to Record and Broadcast your meeting
Vidyo: How to Record and Broadcast your meetingVidyo: How to Record and Broadcast your meeting
Vidyo: How to Record and Broadcast your meeting
 

Semelhante a JETT SOL Amcham Shanghai China

Principles of partnering presentation rev1
Principles of partnering presentation rev1Principles of partnering presentation rev1
Principles of partnering presentation rev1
Kim Newman
 
Continuous Learning: A framework for Developing a Workplace Essential Habit -...
Continuous Learning: A framework for Developing a Workplace Essential Habit -...Continuous Learning: A framework for Developing a Workplace Essential Habit -...
Continuous Learning: A framework for Developing a Workplace Essential Habit -...
Kenny Ong
 
Organizing for service leadership
Organizing for service leadershipOrganizing for service leadership
Organizing for service leadership
Bayu Trinurcahyo
 
Sales Influence Presentation June 2015 07062015
Sales Influence Presentation June 2015 07062015Sales Influence Presentation June 2015 07062015
Sales Influence Presentation June 2015 07062015
Madeleine Tewes MBA
 
Business Presentation Today 1
Business Presentation Today 1Business Presentation Today 1
Business Presentation Today 1
bstrollo
 
Are You Cut Out For Consulting
Are You Cut Out For ConsultingAre You Cut Out For Consulting
Are You Cut Out For Consulting
jacobs5628
 
Are you cut out for consulting
Are you cut out for consultingAre you cut out for consulting
Are you cut out for consulting
jacobs5628
 

Semelhante a JETT SOL Amcham Shanghai China (20)

Principles of partnering presentation rev1
Principles of partnering presentation rev1Principles of partnering presentation rev1
Principles of partnering presentation rev1
 
Continuous Learning: A framework for Developing a Workplace Essential Habit -...
Continuous Learning: A framework for Developing a Workplace Essential Habit -...Continuous Learning: A framework for Developing a Workplace Essential Habit -...
Continuous Learning: A framework for Developing a Workplace Essential Habit -...
 
Client Feedback Program
Client Feedback ProgramClient Feedback Program
Client Feedback Program
 
Unleashing Potential: Talent Management and Career Development Strategies for...
Unleashing Potential: Talent Management and Career Development Strategies for...Unleashing Potential: Talent Management and Career Development Strategies for...
Unleashing Potential: Talent Management and Career Development Strategies for...
 
Organizing for service leadership
Organizing for service leadershipOrganizing for service leadership
Organizing for service leadership
 
Sales Influence Presentation June 2015 07062015
Sales Influence Presentation June 2015 07062015Sales Influence Presentation June 2015 07062015
Sales Influence Presentation June 2015 07062015
 
How to Crack the C-Suite Code in 2010: Secrets for Selling to the Top
How to Crack the C-Suite Code in 2010: Secrets for Selling to the TopHow to Crack the C-Suite Code in 2010: Secrets for Selling to the Top
How to Crack the C-Suite Code in 2010: Secrets for Selling to the Top
 
Roundtable session 2 Takeaways
Roundtable session 2 TakeawaysRoundtable session 2 Takeaways
Roundtable session 2 Takeaways
 
Business Presentation Today 1
Business Presentation Today 1Business Presentation Today 1
Business Presentation Today 1
 
Introduction to Evaluation Consulting - Jennifer Bisgard, Khulisa Management ...
Introduction to Evaluation Consulting - Jennifer Bisgard, Khulisa Management ...Introduction to Evaluation Consulting - Jennifer Bisgard, Khulisa Management ...
Introduction to Evaluation Consulting - Jennifer Bisgard, Khulisa Management ...
 
Employee research jump the pitfalls and join the stars
Employee research   jump the pitfalls and join the starsEmployee research   jump the pitfalls and join the stars
Employee research jump the pitfalls and join the stars
 
Are You Cut Out For Consulting
Are You Cut Out For ConsultingAre You Cut Out For Consulting
Are You Cut Out For Consulting
 
Oh, It Ain't My Fault: Building Successful Marketing Relationships
Oh, It Ain't My Fault: Building Successful Marketing RelationshipsOh, It Ain't My Fault: Building Successful Marketing Relationships
Oh, It Ain't My Fault: Building Successful Marketing Relationships
 
Senior management-interviews-sample-interview-questions
Senior management-interviews-sample-interview-questionsSenior management-interviews-sample-interview-questions
Senior management-interviews-sample-interview-questions
 
Delivering a Predictable Pipeline-A B2B Revenue Ops Success Framework and Mat...
Delivering a Predictable Pipeline-A B2B Revenue Ops Success Framework and Mat...Delivering a Predictable Pipeline-A B2B Revenue Ops Success Framework and Mat...
Delivering a Predictable Pipeline-A B2B Revenue Ops Success Framework and Mat...
 
Delivering a Predictable Pipeline: B2B Revenue Ops Success Framework
Delivering a Predictable Pipeline: B2B Revenue Ops Success FrameworkDelivering a Predictable Pipeline: B2B Revenue Ops Success Framework
Delivering a Predictable Pipeline: B2B Revenue Ops Success Framework
 
Startegic Planning A.Egros
Startegic Planning A.EgrosStartegic Planning A.Egros
Startegic Planning A.Egros
 
Master's certificate in sales management day 2 (march 2016)
Master's certificate in sales management   day 2 (march 2016)Master's certificate in sales management   day 2 (march 2016)
Master's certificate in sales management day 2 (march 2016)
 
Are you cut out for consulting
Are you cut out for consultingAre you cut out for consulting
Are you cut out for consulting
 
FedEx Delivers
FedEx DeliversFedEx Delivers
FedEx Delivers
 

Mais de Ed Dean

Ed Dean 28th Jan - Entrepreneur final PDF
Ed Dean 28th Jan - Entrepreneur final PDFEd Dean 28th Jan - Entrepreneur final PDF
Ed Dean 28th Jan - Entrepreneur final PDF
Ed Dean
 
Ed Dean - adtech - April 2015 LN edit
Ed Dean - adtech - April 2015 LN editEd Dean - adtech - April 2015 LN edit
Ed Dean - adtech - April 2015 LN edit
Ed Dean
 

Mais de Ed Dean (8)

Serving it up in China - Ed Dean - Columbia Business School EMBA Class - 2014
Serving it up in China - Ed Dean - Columbia Business School EMBA Class - 2014Serving it up in China - Ed Dean - Columbia Business School EMBA Class - 2014
Serving it up in China - Ed Dean - Columbia Business School EMBA Class - 2014
 
Ed Dean 28th Jan - Entrepreneur final PDF
Ed Dean 28th Jan - Entrepreneur final PDFEd Dean 28th Jan - Entrepreneur final PDF
Ed Dean 28th Jan - Entrepreneur final PDF
 
Ed Dean - adtech - April 2015 LN edit
Ed Dean - adtech - April 2015 LN editEd Dean - adtech - April 2015 LN edit
Ed Dean - adtech - April 2015 LN edit
 
Ed Dean - JETT customer experience - MSPA mystery shopping conference Novembe...
Ed Dean - JETT customer experience - MSPA mystery shopping conference Novembe...Ed Dean - JETT customer experience - MSPA mystery shopping conference Novembe...
Ed Dean - JETT customer experience - MSPA mystery shopping conference Novembe...
 
China Customer Experience Conference Shanghai - JETT Presentation - CCE SH - ...
China Customer Experience Conference Shanghai - JETT Presentation - CCE SH - ...China Customer Experience Conference Shanghai - JETT Presentation - CCE SH - ...
China Customer Experience Conference Shanghai - JETT Presentation - CCE SH - ...
 
Jett quality control - global times - jan 2011
Jett   quality control - global times - jan 2011Jett   quality control - global times - jan 2011
Jett quality control - global times - jan 2011
 
Ed Jett Mspa Conf Nov09 China
Ed Jett   Mspa Conf Nov09   ChinaEd Jett   Mspa Conf Nov09   China
Ed Jett Mspa Conf Nov09 China
 
JETT customer experience - Credentials - 2009
JETT customer experience - Credentials - 2009JETT customer experience - Credentials - 2009
JETT customer experience - Credentials - 2009
 

Último

Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
vineshkumarsajnani12
 

Último (20)

Falcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business GrowthFalcon Invoice Discounting: Empowering Your Business Growth
Falcon Invoice Discounting: Empowering Your Business Growth
 
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur CALL GIRL❤7091819311❤CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptxQSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
 
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165Lucknow Housewife Escorts  by Sexy Bhabhi Service 8250092165
Lucknow Housewife Escorts by Sexy Bhabhi Service 8250092165
 
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDINGBerhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
Berhampur 70918*19311 CALL GIRLS IN ESCORT SERVICE WE ARE PROVIDING
 
Buy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail AccountsBuy gmail accounts.pdf buy Old Gmail Accounts
Buy gmail accounts.pdf buy Old Gmail Accounts
 
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTSDurg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
Durg CALL GIRL ❤ 82729*64427❤ CALL GIRLS IN durg ESCORTS
 
Organizational Transformation Lead with Culture
Organizational Transformation Lead with CultureOrganizational Transformation Lead with Culture
Organizational Transformation Lead with Culture
 
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All TimeCall 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
Call 7737669865 Vadodara Call Girls Service at your Door Step Available All Time
 
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service AvailableBerhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
Berhampur Call Girl Just Call 8084732287 Top Class Call Girl Service Available
 
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book nowKalyan Call Girl 98350*37198 Call Girls in Escort service book now
Kalyan Call Girl 98350*37198 Call Girls in Escort service book now
 
How to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League CityHow to Get Started in Social Media for Art League City
How to Get Started in Social Media for Art League City
 
Arti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdfArti Languages Pre Seed Teaser Deck 2024.pdf
Arti Languages Pre Seed Teaser Deck 2024.pdf
 
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
Unveiling Falcon Invoice Discounting: Leading the Way as India's Premier Bill...
 
HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024HomeRoots Pitch Deck | Investor Insights | April 2024
HomeRoots Pitch Deck | Investor Insights | April 2024
 
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service AvailableNashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
Nashik Call Girl Just Call 7091819311 Top Class Call Girl Service Available
 
WheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond InsightsWheelTug Short Pitch Deck 2024 | Byond Insights
WheelTug Short Pitch Deck 2024 | Byond Insights
 
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
Ooty Call Gril 80022//12248 Only For Sex And High Profile Best Gril Sex Avail...
 
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in PakistanChallenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
Challenges and Opportunities: A Qualitative Study on Tax Compliance in Pakistan
 
Phases of Negotiation .pptx
 Phases of Negotiation .pptx Phases of Negotiation .pptx
Phases of Negotiation .pptx
 

JETT SOL Amcham Shanghai China

  • 1. Ed Dean Robyn Schindel Strategies for Effective Training: How Collaboration Leads to a Win-Win Solution November 9, 2009 American Chambers of Commerce (Amcham) - Shanghai
  • 2.
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9.
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.