1. Memorandum
To: Susan Howard
From: Superior Gas
Date: May 17, 2012
Re: Superior Gas Budget Plan
If your gas bills this winter are causing you undue concern, we would like to make you aware of a
program that will take the surprise out of your monthly Superior Gas statement. We have a Budget
Plan available for our customers. You can sign up to spread your natural gas bill payments over the
next 12 months. Our program is quite simple. We will determine your individual Budget Plan amount
for the next 12 months based on factors such as normal weather, gas prices, and prior gas usage at
your home.
If you would like to sign up for your recommended minimum payment of 123.68, simply mark the
line on your payment stub and send it in with your first payment for that amount. You will
automatically be signed up for the program. If you would like more information about our Budget
Plan, call us at 1.888.555.4890 or visit our Web site at www.emcp.net/superiorgas.
The chart below shows your monthly gas charges from January to December of 2008.
Gas Supply Costs for 2008
$300.00
$250.00
$200.00
$150.00
$100.00
$50.00
$0.00
CONFIDENTIAL