A copy of the part of Jeff Doyle's presentation to the IACC Mentoring Program 2013 Melbourne Launch at Grant Thornton's offices.

1. UP CLOSE AND PERSONAL…
Jeff Doyle
CEO, Adecco Group, ANZ

2. Growing up...
Crumlin in the 70's

4. Gabriel Byrne Phil Lynott
Paul McGrath Robbie Keane
Brendan Behan Damien Duff
Daniel Day Lewis Niall Quinn Andy Reid
Christy Brown
(My Left Foot)

5. Playing
football…

9. A NEW CORPORATE
CAREER…

12. ADECCO GROUP
The world’s number one recruiter

13. A Fortune
THE
LEADING
500 company
GLOBAL RECRUITMENT
COMPANY €20.5 33,000
5,500 BILLION
revenues in 2011 COLLEAGUES
BRANCHES
IN 62 COUNTRIES
& TERRITORIES
850,000 100,000
CLIENTS
associates employed
on a daily basis

14. $700 2,500 hires
MILLION permanent
revenues in 2011
44 BRANCHES 520
COLLEAGUES
IN AUSTRALIA
& NEW ZEALAND
8,000 2,000
temp associates
CLIENTS
employed weekly

15. THE ADECCO GROUP ANZ
MAY 2009
Poor financial results and retention
Lack of investment in IT systems
No defined strategy
Poor brand awareness
Lack of sales and service excellence culture

16. “RETENTION,
MY NUMBER 1 PRIORITY”
- Patrick De Maeseneire
Global CEO, Adecco Group
AUSTRALIA & NEW ZEALAND
HAD THE WORST RETENTION
in the Group globally

17. LACK OF INVESTMENT IN
IT SYSTEMS
Adecco Group
Systems Overview
Online JASS
Centre Client, Associate & Job
Management Chris21 OMS (Ajilon)
Job Applications /
User Preferences, Payroll & Client Information Ajilon HR System Client & Assignment
Payslip View & Applicant Data Capture Information, Timesheet
Internet https Ajilon Staff/
Webtime Access Data Application
Rates
https
Debtor, Job &
Associate Maintenance
(JASS Maintenance Export) Ajilon Employees
& Contractors
Candidate new starters/ All Ajilon Staff Debtor &
https Placement Data
online changes Timesheets Assignment
(JASS Hours Book Export) Maintenance
centre login Maintenance
Placement Data Errors
(JASS WebTime Export)
Adecco
Internet WebTime PeopleSoft 7.5 Financials
Orders/ Hours Book General Ledger
Pay Code Entry Associate & Colleague Payroll/
https Timesheets/ Incomplete GL Data Accounts Payable
Timesheets
Client Billing
Invoices Pay/Bill (Weekly) Asset Management
Accounts Receivable
Approved Data Financial Data Reporting
Timesheets Pay/Bill Extract (Weekly)
https Oracle 9i
Errors Interface
Provisional Union Data Union Data
Tables
Invoices (Monthly) (Monthly) PeopleSoft V9
FundPay
Barcode
metadata
Timesheet Pay Slips Pay Slips EFT Data
Stellent 7.5 EFT Data
Award Interpretation, Data PDF (Online Invoice for Posting
Invoices (AP)
Client Process Timesheets, Document Centre Data (data file)
WebTime Prepare Paybill (data file)
Repository. or Email)
Bank reconciliation
login
Invoices, (daily)
Timesheets,
Timesheet/
Payslips &
Kronos/ attachment
Cyberlynx metadata Contract TOB Autograph 9.1 Internet
Data Invoices Document
Files + attachments Invoices
Payroll Hub Composition (postscript)
Melbourne/ Engine Invoices
Sydney (PDF)
Scanned timesheets/
attachments Matches Invoices Invoices Pay Slips Invoices
(single page TIF’s) Scanned EFT Data
Timesheets with Timesheets (postscript) for Posting (PDF or
+metadata (data file) data file) Bank reconciliation
and/or
(daily)
attachments
Ascent Capture 6.1 (single page TIF’s)
Scanning + OCR
Timesheets &
attachments
Post Processing CommBiz
- Scanned (outsourced CBA web application
Timesheets printing – Client
transferred via (Transferred via
and/or
SFTP) email/EDI/
attachments
MFD web upload)

18. STRATEGY??

19. ADECCO WHO??

20. POOR ENVIRONMENT

21. • Ladder

22. STOCKINGS & STILETTOS…

23. 2010
2011
2012

24. NEW LOOK AND FEEL
NATIONALLY

25. PEOPLESOFT
Australia is the first Adecco country globally to have one consistent ERP system…
front, middle and back
FRONT OFFICE MIDDLE OFFICE BACK OFFICE
PeopleSoftv9.1 for: PeopleSoft v9.1 for: PeopleSoft v9.1 for:
• Sales force – CRM • Paybill • Finance (GL,AP,FA)
• Online centre - Candidate • Global Payroll • HR
Management & Registration • Billing • Global Payroll, colleagues
• Beeline – RPO/MSP • Project Costing
• Time & Attendance system

26. The Adecco Group is the
world's leading provider of
HR solutions.
We deliver recruitment
and career services to
organisations and
individuals across the
employment life cycle.

27. OUR PEOPLE ARE OUR
PRIMARY CUSTOMERS
DEVELOPMENT COMMUNICATION
Adecco Academy CEO & HRD office roadshows
MBA Highlights & senior leadership courses @ IMD CEOchat
INSEAD, CEO-2 (France) Town Hall meetings
Local mentor program New starter CEO phone call
International & local exchange programs OurGroupNews, internal newsletter
Career mobility (local & international) CEO signed Birthday & Anniversary cards
RECOGNITION & BENEFITS TEAM SPIRIT
Adecco Group Excellence Awards Win4Youth
Anniversary recognition program & birthday leave Care4Community
Employee health, wealth & wellbeing benefits Great Place To Work Ambassadors
Employee assistance program Quarterly funny videos
Colleague referral program Annual leadership conference

28. SARA AWARD Olympic Athletes
winners
2011&2012 Retention
Career
program
Improved profit results
RESULTS
2009 – 5.8M
BEST EVER ONE
2010 – 17M TEMP LABOUR ERP System
2011 – 24M front, middle & back
Award for REPORT
released annually Global
EXCELLENCE WINNERS OF PROMOTION
for ANZ HRD
PR Institute of Aust. Human Capital Magazine
AWARD 2010

29. great guys &
Lessons learnt…

30. GROW
or
DIE

31. ‘do’ better
than you
‘talk’...

32. DO WELL…
DO GOOD…

33. PLEASE FOLLOW ME!!
@jeffdoyle67

34. UP CLOSE AND PERSONAL…
Jeff Doyle
CEO, Adecco Group, ANZ