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Survey of Britain’s
Captains of Industry 2011
6th January 2012

                                1
Methodology and sample




                         2
Methodology
 This report presents the findings of the 2011 study of Captains of Industry, widely
 acknowledged as the authoritative source of opinion on Britain's business elite
 Respondents are executive board-level directors only.
 Companies are from:
    – FTSE 350;
    – top 500 industrials by turnover; and
    – top 100 financial companies by capital employed

 A total of 100 respondents took part
 Fieldwork: 12 September – 21 December 2011
    – 94 interviews were conducted face-to-face and 6 by telephone

 Where results do not sum to 100%, this may be due to computer rounding, multiple
 responses or the exclusion of don't know categories




                                                                                       3
Composition of the sample
                                                              Change         Employees                2011    Change
         Industry Sector                        2011
                                                             ‘10 – ‘11                                        ‘10- ‘11
              Financial/ Banking                 17              -4                     Below 500      40       +22
               Services/ retailing               23              +4                     500-4,999      36       -14
     Technology/ media/ telecoms                 12              -3
                                                                                      5000-24,999      17       -8
        Mining/ Minerals/ Natural
                                                 10              +2                        25,000 +    6        -3
                      Resources
                  Manufacturing                  14              +1
                          Utilities               5              -1            Job title              2011    Change
                    Construction                  9              -2                                           ‘10- ‘11
           Transport/ distribution                3              +2                        Chairman    34        0
            Property/Real Estate                  1              -2                 Chief Executive    33        +3
                            Other                 6
                                                                              Finance Director/ CFO    16        0
                                                                                 Managing Director      1        -4
            FTSE Index                          2011         Change
                                                             ‘10-‘11                          Other    16        -1
                             FTSE 100             19             -5
                                                                          Head office Location         2011   Change
                             FTSE 250             36             +8
                                                                                                              ‘10- ‘11
             Other listed and Private             45             -5
                                                                                             London     52       +3
Figures shown are actual values
Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011             Outside London      48       -5
Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010
                                                                                                                         4
Background findings




                      5
Economic optimism
 Do you think that the general economic condition of the country will
 improve, stay the same or get worse over the next 12 months?
                                                                        General    General     General    General
                                                                        election   election    election   election
                                   Improve


Get worse
                                                                                                                       Get
                                                                                                                      worse
                                                                                                                       56%



                                                                                                                     Improve
                                              Stay the                                                                 9%
                                               same


                                                                                              Year
   Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                                                                              6
Issues facing Britain

What do you see as the most important issues facing Britain today?

                                                             Top Mentions
                                         The Eurozone

                              Government deficit/debt

                            Lack of economic growth

                   Consumer confidence/confidence

                                        Unemployment

                                 Youth unemployment

                   Societal dysfunction/social issues

                 Availability of finance/bank lending

                             Financial crisis/instability



Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                            7
Potential for growth
In which of the 1 or 2 following sector do you see the greatest and least
potential for growth in the UK over the next 12 months and which do you
consider the UK to have a competitive advantage?




  Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                            8
The UK
To what extent do you agree or disagree with each of the following statements?




  Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                                 9
The Euro
To what extent do you agree or disagree with each of the following
statements?


                                                                             Net percentage
                                                                                 points
  The Euro currency
     will survive the
   current European                                                                +22pp
     Sovereign debt
               crisis




                                                                      Net= % Agree-% Disagree
 Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                                              10
The UK
To what extent do you agree or disagree with each of the following
statements?


                                                                             Net percentage
                                                                                 points


 The UK is currently
an attractive place to                                                             +19pp
                invest




                                                                      Net= % Agree-% Disagree
 Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                                              11
Best environment for business
In the current climate, which of the following countries do you believe
offers the best environment for business?
                                                   %
                                          USA
                                        China
                                            UK
                                     Australia
                                        Brazil
                                     Germany
                                      Canada
                                         India
                                       France
                                          Italy
                                        Japan
                                      Mexico
                                       Russia
                                        Spain
                                        Other

 Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                          12
Most attractive for investment
Which of the following countries do you believe is the most attractive
for investment?
                                                   %
                                        Brazil
                                        China
                                          USA
                                         India
                                            UK
                                     Australia
                                     Germany
                                       Russia
                                      Canada
                                       France
                                          Italy
                                        Japan
                                      Mexico
                                        Spain
                                        Other

 Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                         13
Company optimism
 Do you think that business for your own company will improve, stay
 the same or get worse over the next 12 months?
                          Don’t know                                    General    General      General    General
       Get worse                                                        election   election     election   election




                                                                                                                 Improve
                                                                                                                   56%


Stay the                                                                                                           Get
  same                                                                                                            worse
                                                                                                                   15%
                                                Improve

                                                                                              Year
   Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                                                                          14
Issues facing companies
What do you see as the most important issues facing your company
today?
                                                       Top Mentions
                  Global economic uncertainty

                  Lack of (consumer) demand

         Over-regulation/inefficient regulatory
                   system/regulatory change

                          Availability of finance

                             Lack of confidence

                                 Eurozone crisis

               Lack of industrial/economic
                         growth/investment
  Recruitment needs/attracting and keeping
                                      staff


 Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                      15
Government involvement
Do you think the government has too little involvement in business
and industry at the moment, too much involvement or about the right
amount?

                      Too much              About right              Too little   Don’t know




Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                                               16
Regulation
Do you feel that the level of regulation affecting business in the UK
overall has been increasing or decreasing over the last 12 months or
has there been no change?
                                        Decreasing




                                No
                            change                                   Increasing




Base: British Captains of Industry (100), interviewed Sep-Dec 2011
                                                                                  17
Regulation
To what extent do you agree or disagree with each of the following
statement...‘the level of regulation in the UK is harming the British
economy?’
% Strongly agree                 % Tend to agree % Neither % Tend to disagree   % Strongly disagree
                                                                                    Net percentage
                                                                                        points


                                                                                         +85pp
                                2011




                               2010                                                      +82pp




Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011     Net= % Agree-% Disagree
Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010

                                                                                                     18
Immigration
To what extent do you agree or disagree with the following
statement... ‘restrictions on immigration will harm the competitiveness
of the UK economy?’
% Strongly agree                 % Tend to agree % Neither % Tend to disagree   % Strongly disagree
                                                                                   Net percentage
                                                                                       points

                                2011                                                     +30pp




                                                                                         +25pp
                                2010



Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011     Net= % Agree-% Disagree
Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010
Public Sector Cuts
How much of an impact will public sector cuts have on your business
over the next 12 months?
                                                                                           Net percentage
                                                                                               points



         2011                                                                                   -47pp




         2010                                                                                   -47pp




                                                                          Net = % Great deal/Fair amount -
Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011   % Just a little/None at all
Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010
The recession and product/service offerings
To what extent do you agree or disagree … ‘the recession has forced
us to change our products and/or service offering?’
% Strongly agree                 % Tend to agree % Neither % Tend to disagree   % Strongly disagree
                                                                                   Net percentage
                                                                                       points

                                2011                                                     -18pp




                                                                                          -1pp
                                2010



Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011     Net= % Agree-% Disagree
Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010
Change of product/service offering

How have you changed your product and/or service offering as a result
of the recession? How, if at all, do you plan to change your product
and/or service offering over the next 12 months?
              % Changed as a result of the recession                           % Will change over the next 12 months


                                  Top Mentions                                                              Top Mentions
Reduced price/lower cost
alternatives                                                                No plans to change

Increased consumer focus                                                    New Product/new product
                                                                            development
Streamlined to decrease
costs/more attention on cost                                                Increased consumer focus

Focused on areas of                                                         Expand into emerging
potential                                                                   markets
Diversifying                                                                Improve existing products
products/services


  Base: British Captains of Industry , Changed as a result of the recession (37), Will change over the next 12 months (100),
  interviewed Sep-Dec 2011
Most Impressive Business Person

Who do you think is the most impressive business person in Britain at
the moment? Who else?
                                                                  Sir Richard
                                                                Branson, Virgin          Sir Martin
                                                                     (12%)              Sorrell, WPP
       Sir John Rose,   Charlie                                                            (10%)
        Rolls Royce Mayfield, John
            (9%)      Lewis (9%)


             =3                          =3
             5                    6                     7                  8            =9             =9
     Bob Diamond          Sir James             Sir Terry             Sir John      Lord Wolfson   Sir Philip
     (8%)                 Dyson (7%)            Leahy (6%)            Parker (5%)   (4%)           Green (4%)


 Base: British Captains of Industry (100), interviewed Sep-Dec 2011

                                                                                                                23
Most Impressive Business Person
Who do you think is the most impressive business person in Britain
at the moment? Who else? (*asked as industrialist up to 1999, as
business leader in 2000)



                               Lord Hanson
     Lord
   Weinstock

                                                                     Sir Colin
                                                                     Marshall                                                       Sir John
               Sir John                                                                                                              Rose
                                                                                                   Sir Terry
               Harvey-
                Jones                                                                               Leahy       Lord
                                                                            Sir Richard                        Browne
                                               Lord Hanson                     Sykes                                    Sir Terry
                                                               Richard                                                   Leahy
                                                               Branson
                                               Lord                                        Lord
                                             Weinstock                                    Browne
                                                               Sir
                                                             David
                                                             Simon




 Base: British Captains of Industry, 1981-2011
                                                                                                                                               24
Appendices




             25
Statistical reliability

 Only a sample of the ‘population’ has been interviewed so we cannot be certain
 that the figures obtained are exactly those we would have found, had everybody
 been interviewed (the ‘true’ values).
 For any percentage given, however, we can estimate ‘confidence intervals’
 within which the true values are likely to fall. For example, if 19% of Captains
 say their business will improve in the next 12 months we can be 95% sure that
 the ‘true’ value for the population would be between 11 and 27, i.e. a margin of 8
 percentage points on each side.
 Similar margins for other percentages and sub-groups of the respondents are
 given in the following tables. It should be remembered that, in any case, the
 ‘true’ finding is much more likely to be towards the centre of the possible range
 of responses than towards the margins.
 For similar reasons, apparent differences in results relating to sub groups may,
 if small, not necessarily reflect genuine attitudinal differences. We can be 95%
 sure that differences exceeding those in the second table are genuine, or
 ‘significant’ differences.


                                                                                      26
Examples of statistical reliability
95% Confidence Interval
Sample size                  10% or 90%   20% or 80%     30% or 70%   40% or 60%   50%
                                 ±            ±              ±            ±         ±
c.100 (all Captains)             6            8              9           10        10
c.80 (example subgroup)          7            9             10           11        11
c.50 (example subgroup)          8            11            13           14        14


Approximate percentage to which margin relates
Sample sizes being compared (sub-groups or trends)
                           10% or 90%       20% or 80%   30% or 70%   40% or 60%   50%
                                 ±             ±             ±            ±         ±
100 v 100                        8             11           13            14       14
(e.g. all 2010 v all 2009)
50 v 50                          12            16           18            19       20
(example subgroups)

                                                                                         27
CONTACTS
Study Director: Matthew Chatterton
Telephone: 020 7347 3112, email: matthew.chatterton@ipsos.com


Study Manager: Kirk Darby
Telephone: 020 7347 3064, email: kirk.darby@ipsos.com




                                                                28

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Survey of Britain's Captains of Industry

  • 1. 1 Survey of Britain’s Captains of Industry 2011 6th January 2012 1
  • 3. Methodology This report presents the findings of the 2011 study of Captains of Industry, widely acknowledged as the authoritative source of opinion on Britain's business elite Respondents are executive board-level directors only. Companies are from: – FTSE 350; – top 500 industrials by turnover; and – top 100 financial companies by capital employed A total of 100 respondents took part Fieldwork: 12 September – 21 December 2011 – 94 interviews were conducted face-to-face and 6 by telephone Where results do not sum to 100%, this may be due to computer rounding, multiple responses or the exclusion of don't know categories 3
  • 4. Composition of the sample Change Employees 2011 Change Industry Sector 2011 ‘10 – ‘11 ‘10- ‘11 Financial/ Banking 17 -4 Below 500 40 +22 Services/ retailing 23 +4 500-4,999 36 -14 Technology/ media/ telecoms 12 -3 5000-24,999 17 -8 Mining/ Minerals/ Natural 10 +2 25,000 + 6 -3 Resources Manufacturing 14 +1 Utilities 5 -1 Job title 2011 Change Construction 9 -2 ‘10- ‘11 Transport/ distribution 3 +2 Chairman 34 0 Property/Real Estate 1 -2 Chief Executive 33 +3 Other 6 Finance Director/ CFO 16 0 Managing Director 1 -4 FTSE Index 2011 Change ‘10-‘11 Other 16 -1 FTSE 100 19 -5 Head office Location 2011 Change FTSE 250 36 +8 ‘10- ‘11 Other listed and Private 45 -5 London 52 +3 Figures shown are actual values Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011 Outside London 48 -5 Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010 4
  • 6. Economic optimism Do you think that the general economic condition of the country will improve, stay the same or get worse over the next 12 months? General General General General election election election election Improve Get worse Get worse 56% Improve Stay the 9% same Year Base: British Captains of Industry (100), interviewed Sep-Dec 2011 6
  • 7. Issues facing Britain What do you see as the most important issues facing Britain today? Top Mentions The Eurozone Government deficit/debt Lack of economic growth Consumer confidence/confidence Unemployment Youth unemployment Societal dysfunction/social issues Availability of finance/bank lending Financial crisis/instability Base: British Captains of Industry (100), interviewed Sep-Dec 2011 7
  • 8. Potential for growth In which of the 1 or 2 following sector do you see the greatest and least potential for growth in the UK over the next 12 months and which do you consider the UK to have a competitive advantage? Base: British Captains of Industry (100), interviewed Sep-Dec 2011 8
  • 9. The UK To what extent do you agree or disagree with each of the following statements? Base: British Captains of Industry (100), interviewed Sep-Dec 2011 9
  • 10. The Euro To what extent do you agree or disagree with each of the following statements? Net percentage points The Euro currency will survive the current European +22pp Sovereign debt crisis Net= % Agree-% Disagree Base: British Captains of Industry (100), interviewed Sep-Dec 2011 10
  • 11. The UK To what extent do you agree or disagree with each of the following statements? Net percentage points The UK is currently an attractive place to +19pp invest Net= % Agree-% Disagree Base: British Captains of Industry (100), interviewed Sep-Dec 2011 11
  • 12. Best environment for business In the current climate, which of the following countries do you believe offers the best environment for business? % USA China UK Australia Brazil Germany Canada India France Italy Japan Mexico Russia Spain Other Base: British Captains of Industry (100), interviewed Sep-Dec 2011 12
  • 13. Most attractive for investment Which of the following countries do you believe is the most attractive for investment? % Brazil China USA India UK Australia Germany Russia Canada France Italy Japan Mexico Spain Other Base: British Captains of Industry (100), interviewed Sep-Dec 2011 13
  • 14. Company optimism Do you think that business for your own company will improve, stay the same or get worse over the next 12 months? Don’t know General General General General Get worse election election election election Improve 56% Stay the Get same worse 15% Improve Year Base: British Captains of Industry (100), interviewed Sep-Dec 2011 14
  • 15. Issues facing companies What do you see as the most important issues facing your company today? Top Mentions Global economic uncertainty Lack of (consumer) demand Over-regulation/inefficient regulatory system/regulatory change Availability of finance Lack of confidence Eurozone crisis Lack of industrial/economic growth/investment Recruitment needs/attracting and keeping staff Base: British Captains of Industry (100), interviewed Sep-Dec 2011 15
  • 16. Government involvement Do you think the government has too little involvement in business and industry at the moment, too much involvement or about the right amount? Too much About right Too little Don’t know Base: British Captains of Industry (100), interviewed Sep-Dec 2011 16
  • 17. Regulation Do you feel that the level of regulation affecting business in the UK overall has been increasing or decreasing over the last 12 months or has there been no change? Decreasing No change Increasing Base: British Captains of Industry (100), interviewed Sep-Dec 2011 17
  • 18. Regulation To what extent do you agree or disagree with each of the following statement...‘the level of regulation in the UK is harming the British economy?’ % Strongly agree % Tend to agree % Neither % Tend to disagree % Strongly disagree Net percentage points +85pp 2011 2010 +82pp Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011 Net= % Agree-% Disagree Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010 18
  • 19. Immigration To what extent do you agree or disagree with the following statement... ‘restrictions on immigration will harm the competitiveness of the UK economy?’ % Strongly agree % Tend to agree % Neither % Tend to disagree % Strongly disagree Net percentage points 2011 +30pp +25pp 2010 Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011 Net= % Agree-% Disagree Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010
  • 20. Public Sector Cuts How much of an impact will public sector cuts have on your business over the next 12 months? Net percentage points 2011 -47pp 2010 -47pp Net = % Great deal/Fair amount - Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011 % Just a little/None at all Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010
  • 21. The recession and product/service offerings To what extent do you agree or disagree … ‘the recession has forced us to change our products and/or service offering?’ % Strongly agree % Tend to agree % Neither % Tend to disagree % Strongly disagree Net percentage points 2011 -18pp -1pp 2010 Base: British Captains of Industry 2011 (100), interviewed Sep-Dec 2011 Net= % Agree-% Disagree Base: British Captains of Industry 2010 (102), interviewed Sep-Dec 2010
  • 22. Change of product/service offering How have you changed your product and/or service offering as a result of the recession? How, if at all, do you plan to change your product and/or service offering over the next 12 months? % Changed as a result of the recession % Will change over the next 12 months Top Mentions Top Mentions Reduced price/lower cost alternatives No plans to change Increased consumer focus New Product/new product development Streamlined to decrease costs/more attention on cost Increased consumer focus Focused on areas of Expand into emerging potential markets Diversifying Improve existing products products/services Base: British Captains of Industry , Changed as a result of the recession (37), Will change over the next 12 months (100), interviewed Sep-Dec 2011
  • 23. Most Impressive Business Person Who do you think is the most impressive business person in Britain at the moment? Who else? Sir Richard Branson, Virgin Sir Martin (12%) Sorrell, WPP Sir John Rose, Charlie (10%) Rolls Royce Mayfield, John (9%) Lewis (9%) =3 =3 5 6 7 8 =9 =9 Bob Diamond Sir James Sir Terry Sir John Lord Wolfson Sir Philip (8%) Dyson (7%) Leahy (6%) Parker (5%) (4%) Green (4%) Base: British Captains of Industry (100), interviewed Sep-Dec 2011 23
  • 24. Most Impressive Business Person Who do you think is the most impressive business person in Britain at the moment? Who else? (*asked as industrialist up to 1999, as business leader in 2000) Lord Hanson Lord Weinstock Sir Colin Marshall Sir John Sir John Rose Sir Terry Harvey- Jones Leahy Lord Sir Richard Browne Lord Hanson Sykes Sir Terry Richard Leahy Branson Lord Lord Weinstock Browne Sir David Simon Base: British Captains of Industry, 1981-2011 24
  • 26. Statistical reliability Only a sample of the ‘population’ has been interviewed so we cannot be certain that the figures obtained are exactly those we would have found, had everybody been interviewed (the ‘true’ values). For any percentage given, however, we can estimate ‘confidence intervals’ within which the true values are likely to fall. For example, if 19% of Captains say their business will improve in the next 12 months we can be 95% sure that the ‘true’ value for the population would be between 11 and 27, i.e. a margin of 8 percentage points on each side. Similar margins for other percentages and sub-groups of the respondents are given in the following tables. It should be remembered that, in any case, the ‘true’ finding is much more likely to be towards the centre of the possible range of responses than towards the margins. For similar reasons, apparent differences in results relating to sub groups may, if small, not necessarily reflect genuine attitudinal differences. We can be 95% sure that differences exceeding those in the second table are genuine, or ‘significant’ differences. 26
  • 27. Examples of statistical reliability 95% Confidence Interval Sample size 10% or 90% 20% or 80% 30% or 70% 40% or 60% 50% ± ± ± ± ± c.100 (all Captains) 6 8 9 10 10 c.80 (example subgroup) 7 9 10 11 11 c.50 (example subgroup) 8 11 13 14 14 Approximate percentage to which margin relates Sample sizes being compared (sub-groups or trends) 10% or 90% 20% or 80% 30% or 70% 40% or 60% 50% ± ± ± ± ± 100 v 100 8 11 13 14 14 (e.g. all 2010 v all 2009) 50 v 50 12 16 18 19 20 (example subgroups) 27
  • 28. CONTACTS Study Director: Matthew Chatterton Telephone: 020 7347 3112, email: matthew.chatterton@ipsos.com Study Manager: Kirk Darby Telephone: 020 7347 3064, email: kirk.darby@ipsos.com 28