The document summarizes Steve Bennett's presentation at the UBS Global Technology Conference on November 21, 2013. It discusses Symantec's strategy to (1) deliver over 5% organic revenue growth and over 30% non-GAAP operating margin from 2015 to 2017 by focusing on offerings, go-to-market improvements, and better execution; (2) reallocate resources to integrated security offerings and point solutions based on market opportunities; and (3) implement a new channel strategy with specialized programs to drive partner and Symantec growth.
2. Forward-Looking Statements
This presentation contains statements regarding our projected financial and
business results, which may be considered forward-looking within the meaning
of the U.S. federal securities laws. These statements are subject to known and
unknown risks, uncertainties and other factors that may cause our actual
results, performance or achievements to differ materially from results
expressed or implied in this presentation. Information concerning these risks
and uncertainties can be found in our most recent periodic reports filed with
the U.S. Securities and Exchange Commission. We assume no obligation to
update any forward-looking statements.
In addition, we have included some non-GAAP financial measures in our
presentation. Investors are encouraged to review the reconciliation of our nonGAAP financial measures to the comparable GAAP results, which can be
found, along with other financial information, on the investor relations page of
our website at www.symantec.com/invest
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3. The Digital Industrial Economy
Cloud & Mobility Driving Demand to Secure and Manage Data
Digitalization
4. 1.2ZB
THE WORLD’S DATA IN 2010
7.9ZB
THE WORLD’S DATA IN 2015
THE WORLD’S DATA IN 2020
40ZB
4
5. Targeted Attacks Up
Identities Exposed
In Past Year
Websites with
Unpatched
Vulnerabilities
42%
93M
53%
According to the
Symantec ISTR
More than the Entire
Population of
Germany
24% are Critical
Vulnerabilities
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6. Protects More Than 1 Billion Systems
Reviews 8 Billion Email Messages and
1.4 Billion Web Request a Day
The Largest Backup and Recovery Company on the Planet
Protects More Than 135 Million Consumers with
Norton Security Products
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8. Deliver greater than 5% organic revenue growth CAGR and
better than 30% non-GAAP operating margin in FY15-17
Our 3 Priorities
Offerings
Go-to-Market
Work Smart – Better execution and easier
to do business with us
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9. Progress We’re Making in Offerings
Reallocating resources to existing point solutions
based on market opportunities
Announced new integrated offerings and
resourced dedicated teams to execute
Partnering with key industry leaders to deliver
innovative new offerings
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10. Offerings Strategy
Integrated Ecosystem… Symantec + Others
Symantec Integrated Offerings
Symantec Point Solutions
NetBackup
EV
DLP
Endpoint
Protection
Storage
Foundation
For illustration purposes only. Not all offerings and solutions are listed.
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11. Offerings Strategy
Integrated Ecosystem… Symantec + Others
Symantec Integrated Offerings
Business
Continuity
Platform
Mobile WF
Productivity
Data Center
Security
Security
Gateway
Symantec Point Solutions
NetBackup
EV
DLP
Endpoint
Protection
Storage
Foundation
For illustration purposes only. Not all offerings and solutions are listed.
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12. Offerings Vision
Integrated Ecosystem… Symantec + Others
Unified
Security
Information
Fabric
Identity and the Internet
of Things
Symantec Integrated Offerings
Business
Continuity
Platform
Mobile WF
Productivity
Data Center
Security
Security
Gateway
Symantec Point Solutions
NetBackup
EV
DLP
Endpoint
Protection
Storage
Foundation
For illustration purposes only. Not all offerings and solutions are listed.
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14. Progress We’re Making in GTM
Split sales organization into renewals and
new business
Successfully launched centrally managed
renewals group
Implemented sales force specialization… info
management and info security
Expanding and enhancing eBusiness platform
Defined new channel strategy and redesigned
partner programs
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15. Why We Need a New Channel Strategy?
“Everyone sells everything” approach was creating channel conflict, eroding
margins, and negatively impacting the customer experience
CHANNEL
REVENUES
DECLINING
LOST
SHARE
in 10 of 16
Markets
CY11 – CY12
PRICE
EROSION &
CHANNEL
CONFLICT
OVER
SPENDING
in Sales &
Marketing
SKEWED
channel
investments
toward low
growth
partners
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16. Symantec’s New Channel Strategy
WE NOW HAVE A
GLOBAL CHANNEL STRATEGY
SUPPORTED WITH NEW
CHANNEL PROGRAMS
Offerings aligned to the channels that
are best capable of delivering value for
the customer
Training and enablement focused on
building partner competency,
rewarding performance, and customer
satisfaction
The Result
Drive sustained profitable growth for partners and Symantec by
leveraging joint assets to deliver value to the customer
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17. Progress We’re Making with Work Smart
Engaging our people… especially front line
Built and expanding team of process
management experts
Named process owners for critical cross
functional processes
Upgrading IT capability… aligned to
improved processes
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18. We make the world a safer place
by helping people, businesses, and governments
protect and manage their information, so they
can focus on achieving their goals.
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Editor's Notes
The world has never needed a stronger Symantec as much as it does right nowThe analog world continues its transformation into a digital universe. We are entering an age that Gartner calls the “Digital Industrial Economy.” In this new paradigm, every budget is also an IT budget; every company is also a technology company. Here and now, digitalization lies at the center of every successful enterprise – and with the Internet of Things, in ways previously unimagined In the near-term, mobile solutions are critical. In 2013, mobile devices will pass PCs to be most common Web access tools. By 2015, over 80% of handsets in mature markets will be smart phones. By 2015, tablet shipments will be 50% of laptop shipments. Mobile commerce is exploding. As well, Personal Cloud will be center of digital lives, for apps, content and preferences. Sync across devices. Services and information security become more important; devices become less important.
In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
In January we announced a strategy and operational plan to transform Symantec to help us perform at a much higher level for our employees, customers and partners. And we’re making progress. From January-August 2013, we undertook an initiative to simplify our organization… to get our management structure better aligned with industry standards, and to ensure we had the right people doing the right jobs to lead us to the next chapter in our history. We upgraded our leadership team and continue to align to our True North objectives at every level of the company.The operational phase of our strategy is now underway… it’s where we begin to link our strategy to execution and the point at which you’ll begin to see greater evidence of our progress. As we’re in the early stages, our leaders have been taking the time to identify the jobs they need to do to deliver against the work we’ve defined and we’ve had excellent progress in building those teams. We’re making solid progress on our GTM, realigning our sales teams and territories to be more effective for our customers, while rebuilding our renewals organization and compensation models. And moving forward with the products and services we’ve committed to deliver, while being more efficient and strategic with our point product solutions based on market opportunity. We’re making it easier for Partners to do business with Symantec. We’re now in phase two of partner reviews… getting their input on how we can make it easier to do business with us by providing incentives based on competencies, and ensuring we have the right partners selling the solutions that fit those competencies.We’re focused on driving employee engagement, delivering against our Employee Value Promise and investing in people, process and technology infrastructure to make it easier to do business with us via our Work Smart model.…And we’ve launched six initiatives that will give customers a greater voice into our decision-making at every level of the company because we’re going to serve our customers’ needs like never before…
I’m very pleased with the progress we are making… and I continue to be impressed with the determination and drive I’m seeing at every level of the company. There is a great deal of work ahead but we’re on track. Our team is energized because we’ve had a history of making promises then falling short when it came to delivering on them. But we’re delivering… and while it’s a long journey we’re on… one that will take several years… each of us is ready to stay the course. Our customers are on board, our partners are excited to see our plans unfolding… and I am proud to stand beside this amazing team.