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June 19, 2013
Engaging Millennials & Hard to Reach Populations
FACT:
TRADITIONAL MARKET RESEARCH IS SLOW,
EXPENSIVE, AND DOESN’T APPEAL TO ALL
DEMOS
FACT:
STATISTICALLY SIGNIFCANT SAMPLES OF
MOST DEMOS ARE ON SOCIAL CHANNELS
HOW DO YOU LEVERAGE THE POWER OF
SOCIAL TO REACH TRADITIONALLY HARD
TO REACH POPULATIONS?
v
Game Mechanics
Drive Real Time
Responses
+500
pts
+250
pts
+1000
pts
Custom
Segmentation
Multiple
Choice Polls
Interactive
Discussions
Open-Ended
Feedback
In-Home
Use Testing
A/B
Testing
Video
Testimonials
Mobile
Ethnography
The Ultimate Research Toolkit
ON THE DEVICES MILLENNIALS USE—IN
REAL TIME
Real Time
Product
Development
& Creative
Testing
v
v
v
In-Home
Ethnographie
s or Shop-
Alongs
Longitudinal
Testing
v
v
In-Home
Product
Testing
…But what about
data integrity?
Join 50+ Fortune 500 Brands
Matt Listro
Senior Director, Strategic Relationships
917.593.8219
mattl@crowdtap.com
225 Park Ave South
New York, NY 10003
@mattlistro

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Insight Innovation Challenge: Engaging & Understanding Hard To Reach Populations: Millenials by Matthew Listro of CrowdTap - Presented at the Insight Innovation eXchange North America 2013

Editor's Notes

  1. Millennials are an overly distracted, on-the-go generation. How can you get them to stop and participate most effectively with your research team?
  2. Social media penetration for hard to reach pops like millennials is upwards of 80%ROUGHLY 80% OF MILLENNIALS ON SOCIAL CHANNELS ACCORDING TO PEW
  3. Create fun ways in which consumers actually want to provide feedback to brands
  4. They also believe in the power of the crowd.
  5. Just like with text messaging, Milllennials prefer to participate in a variety of activities via short, constant sprints. They won’t sit and give you an hour, but they are willing to open up to you in ways that fit into their multi-tech lives.
  6. They also believe in the power of the crowd.
  7. Some bias but directional