SlideShare a Scribd company logo
1 of 14
Download to read offline
Xactly’s Marketing X Factor:


How Robyn Boosted Product and
Social Campaigns by Mobilizing
Advocates
What Exactly Is Xactly? 
Xactly Corporation
is the market
leader in on-
demand sales
compensation and
sales performance
management.
	
  
Meet Robyn Bedell, Customer Success
- Manage the
development and
growth of Xactly's
customer references. !
- Proactively identify and
secure Xactly’s
advocates. !
	
  
Xactly Values Positive Reviews
Robyn relied on her own relationships,
spreadsheets, and other non-scalable
processes to generate the volume of reviews
she needed.
Mobilizing Xactly’s Customers was Key
Pursuing the same
customers repeatedly
wasn’t working. Robyn
needed a more efficient
way to reach out to
customers.
Then Robyn Found Influitive!
With Influitive,
Robyn could
mobilize hundreds
of satisfied
customers and
recognize them for
getting involved. 	
  
Influitive Gets Customers Praising Your Product
Generate reviews
for award
nominations!
!
Drive LinkedIn
engagement!
!
Gather employee
referrals!
!
Increase social
conversations!
2012 Salesforce Customer Choice Award
More than 80% of the customer activity leading to
the 2012 Customer Choice award was driven
through Influitive.
LinkedIn Activity Skyrocketed with Influitive
Xactly's advocates
drove 262
recommendations,
follows, and shares,
contributing to
making it one of
LinkedIn's most
visited profiles in
2012.
Employees Can Be Your Best Advocates
It’s been rolled out to
employees to drive referrals.
And it works! They landed
their 500th customer
through this program.
	
  
Advocates Are More Social with Influitive
A single Influitive
challenge generated:
+ 89 Twitter followers 
+ 96 Facebook likes
Customers Love Recognition 
Invite to industry events!
	
  
Gift cards + gift baskets!
	
  
Guest blogging opportunities!
	
  
Media interviews!
	
  
Social media love!
	
  
Robyn Knocks It Out of the Park
Robyn	
  Bedell	
  	
  
Hey Robyn! What was
great about using Influitive?
Me	
  
Robyn Bedell
I was thrilled to see how
many customers
responded, and how
quickly they drove great
product reviews across a
number of social sites.
Robyn	
  Bedell	
  
What Can Influitive Do For You?
Robyn knew her customers loved Xactly

Helped her tap into it.

More Related Content

What's hot

Social Selling Implementation, Leadership event at LinkedIn UK HQ
Social Selling Implementation, Leadership event at LinkedIn UK HQSocial Selling Implementation, Leadership event at LinkedIn UK HQ
Social Selling Implementation, Leadership event at LinkedIn UK HQLinkedIn Sales Solutions
 
Social Selling with LinkedIn #SourceIn 2013
Social Selling with LinkedIn #SourceIn 2013Social Selling with LinkedIn #SourceIn 2013
Social Selling with LinkedIn #SourceIn 2013LinkedIn Sales Solutions
 
Transforming Cold Calls into Warm Introductions
Transforming Cold Calls into Warm IntroductionsTransforming Cold Calls into Warm Introductions
Transforming Cold Calls into Warm IntroductionsLinkedIn Sales Solutions
 
Grad - Marketing technology 2017
Grad - Marketing technology 2017Grad - Marketing technology 2017
Grad - Marketing technology 2017Niomi Cowling
 
B2B Marketing Introduction
B2B Marketing IntroductionB2B Marketing Introduction
B2B Marketing IntroductionCole Wirpel
 
Get Smart on B2B Marketing with our 7 Emerging Trends for 2017
Get Smart on B2B Marketing with our 7 Emerging Trends for 2017Get Smart on B2B Marketing with our 7 Emerging Trends for 2017
Get Smart on B2B Marketing with our 7 Emerging Trends for 2017LinkedIn
 
Overview of Sales Navigator for Enterprise Sales Teams
Overview of Sales Navigator for Enterprise Sales TeamsOverview of Sales Navigator for Enterprise Sales Teams
Overview of Sales Navigator for Enterprise Sales TeamsLinkedIn Sales Solutions
 
LinkedIn & Macquarie Telecom Customer Success Story
LinkedIn & Macquarie Telecom Customer Success StoryLinkedIn & Macquarie Telecom Customer Success Story
LinkedIn & Macquarie Telecom Customer Success StoryLinkedIn Sales Solutions
 
Achieving Success with Account Based Selling
Achieving Success with Account Based SellingAchieving Success with Account Based Selling
Achieving Success with Account Based SellingNicole Terzic
 
Track A - How to Build Million Dollar Assets around Affiliate Marketing
Track A - How to Build Million Dollar Assets around Affiliate MarketingTrack A - How to Build Million Dollar Assets around Affiliate Marketing
Track A - How to Build Million Dollar Assets around Affiliate MarketingAffiliate Summit
 
How to unlock competitive advantage in social selling.
How to unlock competitive advantage in social selling. How to unlock competitive advantage in social selling.
How to unlock competitive advantage in social selling. Black Marketing
 
Inside Look at SAP's ROI from using Sales Navigator
 Inside Look at SAP's ROI from using Sales Navigator Inside Look at SAP's ROI from using Sales Navigator
Inside Look at SAP's ROI from using Sales NavigatorLinkedIn Sales Solutions
 

What's hot (20)

Social Selling Implementation, Leadership event at LinkedIn UK HQ
Social Selling Implementation, Leadership event at LinkedIn UK HQSocial Selling Implementation, Leadership event at LinkedIn UK HQ
Social Selling Implementation, Leadership event at LinkedIn UK HQ
 
Social Selling with LinkedIn #SourceIn 2013
Social Selling with LinkedIn #SourceIn 2013Social Selling with LinkedIn #SourceIn 2013
Social Selling with LinkedIn #SourceIn 2013
 
Transforming Cold Calls into Warm Introductions
Transforming Cold Calls into Warm IntroductionsTransforming Cold Calls into Warm Introductions
Transforming Cold Calls into Warm Introductions
 
LinkedIn’s Social Selling Secrets
LinkedIn’s Social Selling Secrets LinkedIn’s Social Selling Secrets
LinkedIn’s Social Selling Secrets
 
Grad - Marketing technology 2017
Grad - Marketing technology 2017Grad - Marketing technology 2017
Grad - Marketing technology 2017
 
B2B Marketing Introduction
B2B Marketing IntroductionB2B Marketing Introduction
B2B Marketing Introduction
 
Bonham -- 4P
Bonham -- 4PBonham -- 4P
Bonham -- 4P
 
Get Smart on B2B Marketing with our 7 Emerging Trends for 2017
Get Smart on B2B Marketing with our 7 Emerging Trends for 2017Get Smart on B2B Marketing with our 7 Emerging Trends for 2017
Get Smart on B2B Marketing with our 7 Emerging Trends for 2017
 
360 Capability Statement
360 Capability Statement360 Capability Statement
360 Capability Statement
 
Overview of Sales Navigator for Enterprise Sales Teams
Overview of Sales Navigator for Enterprise Sales TeamsOverview of Sales Navigator for Enterprise Sales Teams
Overview of Sales Navigator for Enterprise Sales Teams
 
LinkedIn & Macquarie Telecom Customer Success Story
LinkedIn & Macquarie Telecom Customer Success StoryLinkedIn & Macquarie Telecom Customer Success Story
LinkedIn & Macquarie Telecom Customer Success Story
 
Achieving Success with Account Based Selling
Achieving Success with Account Based SellingAchieving Success with Account Based Selling
Achieving Success with Account Based Selling
 
Katz -- Gamification
Katz -- GamificationKatz -- Gamification
Katz -- Gamification
 
How to Move Your Team to Social Selling
How to Move Your Team to Social SellingHow to Move Your Team to Social Selling
How to Move Your Team to Social Selling
 
Track A - How to Build Million Dollar Assets around Affiliate Marketing
Track A - How to Build Million Dollar Assets around Affiliate MarketingTrack A - How to Build Million Dollar Assets around Affiliate Marketing
Track A - How to Build Million Dollar Assets around Affiliate Marketing
 
How to unlock competitive advantage in social selling.
How to unlock competitive advantage in social selling. How to unlock competitive advantage in social selling.
How to unlock competitive advantage in social selling.
 
LinkedIn's Social Selling Secrets
LinkedIn's Social Selling SecretsLinkedIn's Social Selling Secrets
LinkedIn's Social Selling Secrets
 
How To Drive Revenue In The Social Age
How To Drive Revenue In The Social AgeHow To Drive Revenue In The Social Age
How To Drive Revenue In The Social Age
 
The Evolution of Sales
The Evolution of Sales The Evolution of Sales
The Evolution of Sales
 
Inside Look at SAP's ROI from using Sales Navigator
 Inside Look at SAP's ROI from using Sales Navigator Inside Look at SAP's ROI from using Sales Navigator
Inside Look at SAP's ROI from using Sales Navigator
 

Similar to Advocate Marketing Case Study: Xactly

Sales for life social selling presentation final
Sales for life   social selling presentation finalSales for life   social selling presentation final
Sales for life social selling presentation finalJamie Shanks
 
Reviews: The Best Kept Secret to Landing Page Optimization
Reviews: The Best Kept Secret to Landing Page OptimizationReviews: The Best Kept Secret to Landing Page Optimization
Reviews: The Best Kept Secret to Landing Page OptimizationTrustpilot
 
Social Media Marketing Made Simple SEP 2012
Social Media Marketing Made Simple SEP 2012Social Media Marketing Made Simple SEP 2012
Social Media Marketing Made Simple SEP 2012Ghost Partner
 
Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...
Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...
Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...Exhibit Craft
 
Webinar new seo strategies increased vaue of social marketing for b2 b
Webinar   new seo strategies   increased vaue of social marketing for b2 bWebinar   new seo strategies   increased vaue of social marketing for b2 b
Webinar new seo strategies increased vaue of social marketing for b2 bolga112
 
CheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty GameCheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty Gameknagamine1
 
CheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty GameCheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty Gameknagamine1
 
Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...
Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...
Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...universidad nacional del centro del peru
 
The 2017 State of B2B Digital Marketing Report
The 2017 State of B2B Digital Marketing ReportThe 2017 State of B2B Digital Marketing Report
The 2017 State of B2B Digital Marketing ReportDemandWave
 
2012 State of Inbound Marketing
2012 State of Inbound Marketing2012 State of Inbound Marketing
2012 State of Inbound MarketingnanZoriginal
 
Reputation marketing-sales-presentation-2014
Reputation marketing-sales-presentation-2014Reputation marketing-sales-presentation-2014
Reputation marketing-sales-presentation-2014kleinkak
 
Leveraging Social Media To Transform the Customer Experience
Leveraging Social Media To Transform the Customer ExperienceLeveraging Social Media To Transform the Customer Experience
Leveraging Social Media To Transform the Customer ExperienceMonster
 
The Rise of B2B Product Reviews
The Rise of B2B Product Reviews The Rise of B2B Product Reviews
The Rise of B2B Product Reviews LinkedIn
 
Mappa company of distinction-june27
Mappa company of distinction-june27Mappa company of distinction-june27
Mappa company of distinction-june27LOGO Dynamics, Inc.
 
How to Create a Social Media Road Map For Your Business
How to Create a Social Media Road Map For Your BusinessHow to Create a Social Media Road Map For Your Business
How to Create a Social Media Road Map For Your BusinessKylie Bartlett
 
Masterclass: Exceed Your Demand Generation Goals [Chicago]
Masterclass: Exceed Your Demand Generation Goals [Chicago]Masterclass: Exceed Your Demand Generation Goals [Chicago]
Masterclass: Exceed Your Demand Generation Goals [Chicago]LinkedIn
 
Value Based Selling for Small Business Owners
Value Based Selling for Small Business OwnersValue Based Selling for Small Business Owners
Value Based Selling for Small Business OwnersMichael Bowers
 

Similar to Advocate Marketing Case Study: Xactly (20)

Sales for life social selling presentation final
Sales for life   social selling presentation finalSales for life   social selling presentation final
Sales for life social selling presentation final
 
Reviews: The Best Kept Secret to Landing Page Optimization
Reviews: The Best Kept Secret to Landing Page OptimizationReviews: The Best Kept Secret to Landing Page Optimization
Reviews: The Best Kept Secret to Landing Page Optimization
 
Social Media Marketing Made Simple NCM
Social Media Marketing Made Simple NCMSocial Media Marketing Made Simple NCM
Social Media Marketing Made Simple NCM
 
Social Media Marketing Made Simple SEP 2012
Social Media Marketing Made Simple SEP 2012Social Media Marketing Made Simple SEP 2012
Social Media Marketing Made Simple SEP 2012
 
Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...
Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...
Social Media Marketing Made Simple - ExhibitCraft presents Constant Contact 9...
 
Webinar new seo strategies increased vaue of social marketing for b2 b
Webinar   new seo strategies   increased vaue of social marketing for b2 bWebinar   new seo strategies   increased vaue of social marketing for b2 b
Webinar new seo strategies increased vaue of social marketing for b2 b
 
CheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty GameCheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty Game
 
CheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty GameCheckinSpinWin Mobile Loyalty Game
CheckinSpinWin Mobile Loyalty Game
 
Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...
Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...
Socialmediamarketingkeynotebyolivierblanchardatfusionmarketingexperiencebruss...
 
The 2017 State of B2B Digital Marketing Report
The 2017 State of B2B Digital Marketing ReportThe 2017 State of B2B Digital Marketing Report
The 2017 State of B2B Digital Marketing Report
 
2012 State of Inbound Marketing
2012 State of Inbound Marketing2012 State of Inbound Marketing
2012 State of Inbound Marketing
 
Reputation marketing-sales-presentation-2014
Reputation marketing-sales-presentation-2014Reputation marketing-sales-presentation-2014
Reputation marketing-sales-presentation-2014
 
Leveraging Social Media To Transform the Customer Experience
Leveraging Social Media To Transform the Customer ExperienceLeveraging Social Media To Transform the Customer Experience
Leveraging Social Media To Transform the Customer Experience
 
The Rise of B2B Product Reviews
The Rise of B2B Product Reviews The Rise of B2B Product Reviews
The Rise of B2B Product Reviews
 
Social Media Made Simple
Social Media Made SimpleSocial Media Made Simple
Social Media Made Simple
 
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
How To Create a Personal Brand That’s Impossible to Ignore - Nick Cavuoto, Th...
 
Mappa company of distinction-june27
Mappa company of distinction-june27Mappa company of distinction-june27
Mappa company of distinction-june27
 
How to Create a Social Media Road Map For Your Business
How to Create a Social Media Road Map For Your BusinessHow to Create a Social Media Road Map For Your Business
How to Create a Social Media Road Map For Your Business
 
Masterclass: Exceed Your Demand Generation Goals [Chicago]
Masterclass: Exceed Your Demand Generation Goals [Chicago]Masterclass: Exceed Your Demand Generation Goals [Chicago]
Masterclass: Exceed Your Demand Generation Goals [Chicago]
 
Value Based Selling for Small Business Owners
Value Based Selling for Small Business OwnersValue Based Selling for Small Business Owners
Value Based Selling for Small Business Owners
 

More from Influitive

The Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate MarketerThe Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate MarketerInfluitive
 
Contagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerContagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerInfluitive
 
Developer Relations Vs Developer Marketing
Developer Relations Vs Developer MarketingDeveloper Relations Vs Developer Marketing
Developer Relations Vs Developer MarketingInfluitive
 
Employee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your CabinEmployee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your CabinInfluitive
 
Four Essential Elements for Employee Advocacy
Four Essential Elements for Employee AdvocacyFour Essential Elements for Employee Advocacy
Four Essential Elements for Employee AdvocacyInfluitive
 
How Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They HadHow Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They HadInfluitive
 
Understanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer JourneyUnderstanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer JourneyInfluitive
 
Reference Selling with Customer Advocacy
Reference Selling with Customer AdvocacyReference Selling with Customer Advocacy
Reference Selling with Customer AdvocacyInfluitive
 
The Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With MetricsThe Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With MetricsInfluitive
 
7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy Program7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy ProgramInfluitive
 
It Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that LastIt Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that LastInfluitive
 
4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your Organization4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your OrganizationInfluitive
 
FIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your BusinessFIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your BusinessInfluitive
 
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...Influitive
 
Recipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory BoardRecipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory BoardInfluitive
 
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...Influitive
 
Unlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer OnboardingUnlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer OnboardingInfluitive
 
The Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active CommunitiesThe Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active CommunitiesInfluitive
 
3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B Campaign3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B CampaignInfluitive
 
Advocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market PowerAdvocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market PowerInfluitive
 

More from Influitive (20)

The Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate MarketerThe Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate Marketer
 
Contagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerContagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah Berger
 
Developer Relations Vs Developer Marketing
Developer Relations Vs Developer MarketingDeveloper Relations Vs Developer Marketing
Developer Relations Vs Developer Marketing
 
Employee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your CabinEmployee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your Cabin
 
Four Essential Elements for Employee Advocacy
Four Essential Elements for Employee AdvocacyFour Essential Elements for Employee Advocacy
Four Essential Elements for Employee Advocacy
 
How Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They HadHow Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They Had
 
Understanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer JourneyUnderstanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer Journey
 
Reference Selling with Customer Advocacy
Reference Selling with Customer AdvocacyReference Selling with Customer Advocacy
Reference Selling with Customer Advocacy
 
The Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With MetricsThe Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With Metrics
 
7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy Program7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy Program
 
It Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that LastIt Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that Last
 
4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your Organization4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your Organization
 
FIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your BusinessFIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
 
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
 
Recipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory BoardRecipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory Board
 
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
 
Unlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer OnboardingUnlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer Onboarding
 
The Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active CommunitiesThe Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active Communities
 
3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B Campaign3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B Campaign
 
Advocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market PowerAdvocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market Power
 

Recently uploaded

HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsMichael W. Hawkins
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insightsseri bangash
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Centuryrwgiffor
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst SummitHolger Mueller
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMANIlamathiKannappan
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...amitlee9823
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfPaul Menig
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdftbatkhuu1
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetDenis Gagné
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Dave Litwiller
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...anilsa9823
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Servicediscovermytutordmt
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...Aggregage
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMRavindra Nath Shukla
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxAndy Lambert
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...Any kyc Account
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear RegressionRavindra Nath Shukla
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxWorkforce Group
 

Recently uploaded (20)

VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
VVVIP Call Girls In Greater Kailash ➡️ Delhi ➡️ 9999965857 🚀 No Advance 24HRS...
 
HONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael HawkinsHONOR Veterans Event Keynote by Michael Hawkins
HONOR Veterans Event Keynote by Michael Hawkins
 
Understanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key InsightsUnderstanding the Pakistan Budgeting Process: Basics and Key Insights
Understanding the Pakistan Budgeting Process: Basics and Key Insights
 
Famous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st CenturyFamous Olympic Siblings from the 21st Century
Famous Olympic Siblings from the 21st Century
 
Progress Report - Oracle Database Analyst Summit
Progress  Report - Oracle Database Analyst SummitProgress  Report - Oracle Database Analyst Summit
Progress Report - Oracle Database Analyst Summit
 
A DAY IN THE LIFE OF A SALESMAN / WOMAN
A DAY IN THE LIFE OF A  SALESMAN / WOMANA DAY IN THE LIFE OF A  SALESMAN / WOMAN
A DAY IN THE LIFE OF A SALESMAN / WOMAN
 
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
Call Girls Jp Nagar Just Call 👗 7737669865 👗 Top Class Call Girl Service Bang...
 
RSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors DataRSA Conference Exhibitor List 2024 - Exhibitors Data
RSA Conference Exhibitor List 2024 - Exhibitors Data
 
Grateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdfGrateful 7 speech thanking everyone that has helped.pdf
Grateful 7 speech thanking everyone that has helped.pdf
 
A305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdfA305_A2_file_Batkhuu progress report.pdf
A305_A2_file_Batkhuu progress report.pdf
 
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature SetCreating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
Creating Low-Code Loan Applications using the Trisotech Mortgage Feature Set
 
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
Enhancing and Restoring Safety & Quality Cultures - Dave Litwiller - May 2024...
 
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
Lucknow 💋 Escorts in Lucknow - 450+ Call Girl Cash Payment 8923113531 Neha Th...
 
Call Girls in Gomti Nagar - 7388211116 - With room Service
Call Girls in Gomti Nagar - 7388211116  - With room ServiceCall Girls in Gomti Nagar - 7388211116  - With room Service
Call Girls in Gomti Nagar - 7388211116 - With room Service
 
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
The Path to Product Excellence: Avoiding Common Pitfalls and Enhancing Commun...
 
Monte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSMMonte Carlo simulation : Simulation using MCSM
Monte Carlo simulation : Simulation using MCSM
 
Monthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptxMonthly Social Media Update April 2024 pptx.pptx
Monthly Social Media Update April 2024 pptx.pptx
 
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
KYC-Verified Accounts: Helping Companies Handle Challenging Regulatory Enviro...
 
Regression analysis: Simple Linear Regression Multiple Linear Regression
Regression analysis:  Simple Linear Regression Multiple Linear RegressionRegression analysis:  Simple Linear Regression Multiple Linear Regression
Regression analysis: Simple Linear Regression Multiple Linear Regression
 
Cracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptxCracking the Cultural Competence Code.pptx
Cracking the Cultural Competence Code.pptx
 

Advocate Marketing Case Study: Xactly

  • 1. Xactly’s Marketing X Factor:
 How Robyn Boosted Product and Social Campaigns by Mobilizing Advocates
  • 2. What Exactly Is Xactly? Xactly Corporation is the market leader in on- demand sales compensation and sales performance management.  
  • 3. Meet Robyn Bedell, Customer Success - Manage the development and growth of Xactly's customer references. ! - Proactively identify and secure Xactly’s advocates. !  
  • 4. Xactly Values Positive Reviews Robyn relied on her own relationships, spreadsheets, and other non-scalable processes to generate the volume of reviews she needed.
  • 5. Mobilizing Xactly’s Customers was Key Pursuing the same customers repeatedly wasn’t working. Robyn needed a more efficient way to reach out to customers.
  • 6. Then Robyn Found Influitive! With Influitive, Robyn could mobilize hundreds of satisfied customers and recognize them for getting involved.  
  • 7. Influitive Gets Customers Praising Your Product Generate reviews for award nominations! ! Drive LinkedIn engagement! ! Gather employee referrals! ! Increase social conversations!
  • 8. 2012 Salesforce Customer Choice Award More than 80% of the customer activity leading to the 2012 Customer Choice award was driven through Influitive.
  • 9. LinkedIn Activity Skyrocketed with Influitive Xactly's advocates drove 262 recommendations, follows, and shares, contributing to making it one of LinkedIn's most visited profiles in 2012.
  • 10. Employees Can Be Your Best Advocates It’s been rolled out to employees to drive referrals. And it works! They landed their 500th customer through this program.  
  • 11. Advocates Are More Social with Influitive A single Influitive challenge generated: + 89 Twitter followers + 96 Facebook likes
  • 12. Customers Love Recognition Invite to industry events!   Gift cards + gift baskets!   Guest blogging opportunities!   Media interviews!   Social media love!  
  • 13. Robyn Knocks It Out of the Park Robyn  Bedell     Hey Robyn! What was great about using Influitive? Me   Robyn Bedell I was thrilled to see how many customers responded, and how quickly they drove great product reviews across a number of social sites. Robyn  Bedell  
  • 14. What Can Influitive Do For You? Robyn knew her customers loved Xactly Helped her tap into it.