SlideShare a Scribd company logo
1 of 35
Influitive Virtual User Group: Identifying
and Engaging Awesome Advocates
WEDNESDAY FEBRUARY 27, 2013
#advocatemktg
  @influitive
Welcome
Influitive Update
Customer Presentation
Discussion/Q&A
Special Announcement (you don’t want to miss this!)




#advocatemktg
Welcome to our first Virtual User Group!
Influitive Update
Customer Presentation
Discussion/Q&A
Special Announcement (you don’t want to miss this!)




#advocatemktg
How to be a kick-ass Virtual User
Group attendee

        Type questions into the question pod
        If you have something to share raise your
           hand
        Be prepared to be called on
        Keep the discussion going afterwards in
           LinkedIn


#advocatemktg
Welcome
Update on Influitive
Customer Presentation
Discussion/Q&A
Special Announcement (you don’t want to miss this!)




#advocatemktg
influitive
 1. A fantastic group of individuals that work together to
    help B2B marketers recruit, mobilize and recognize an
    army of advocates that outsell their best sales reps.
 2. Advocacy marketing experts.



 Highlights:
 •   We have money
 •   We’re In the press
 •   We’ve got new offices
 •   And…




#advocatemktg
Ridiculously awesome case studies!




#advocatemktg
Our network of customers are
                growing…




#advocatemktg
#advocatemktg
Advocacy is on the rise

         March 1, 2012   Jan. 1, 2013

         200             1000

#advocatemktg
Thank You!

#advocatemktg
Expanding our team to best support you



                                                                                              Nick Coutu,
                                                                                            Support Magician
                                                                                                Toronto




                                                                         Shannon Junkin,
            Ruann Tiller, Advocacy Coach
                                                                         Support Magician
                   San Francisco
                                                                             Toronto




                                            Nadia Hogg, Advocacy Coach
                                                     Toronto




                         Julie
            Persofsky, Director, Customer
                       Success
                       Toronto




#advocatemktg
What’s New?!


#advocatemktg
In-app messaging:
                 Admins to Advocate




#advocatemktg
Welcome Message to new Advocates




#advocatemktg
Keep on the lookout for…




#advocatemktg
Up Soon: Advocate Channel




#advocatemktg
Welcome
Influitive Update
Accelerating Advocacy @ Act-On ft. Jeff Linton
Discussion/Q&A
Special Announcement (you don’t want to miss this!)




#advocatemktg
Virtual User Group Meeting
February 27, 2013

                                                       Hosted by: Influitive
                                                Presented by: Jeff Linton
                                    Act|On’s Marketing Manager
                                AdvocateHub Guru Extraordinaire




          www.act-on.com | @ActOnSoftware | #ActOnSW
About Me…




                                                 t: @jeffreylinton
                                                 e: jeff.linton@act-on.com
                                                 P: 916.757.6869




    www.act-on.com | @ActOnSoftware | #ActOnSW
Act|On Who?

Influitive Partner Since March 2012
Practical Marketing Automation
   Non Complicated
   Huge Time Saver
   Cost Effective

“Simply, Making Better Marketers”


           www.act-on.com | @ActOnSoftware | #ActOnSW
ALUV - Today

Act|On Customers
 Surveys: Forrester
 Product Feedback: Voting
 Social Publish:
       Blog | twitter | FB | Linkedin
 Reviews:
    AppExchange | Ombud | G2 Crowd
 Advocate & Share
 Referrals & References


             www.act-on.com | @ActOnSoftware | #ActOnSW
100X Growth Response


Advocacy
  Surveys: Forrester & D.R.I.V.E.


   a.                              2 - Newsletter

   b.                              103 - ALUV | 48 Hrs.

Speed | Real Time | Engagement | Empowerment
              www.act-on.com | @ActOnSoftware | #ActOnSW
Referral Program




  Customer                                             New Prospect
Act|On                                                   Advocates
- 36 New Opportunities               -   5 Mac Book Airs Awarded
- 30 K closed in Q4                  -   6 iPads (Ready to Go)
- 70 K in open opps Q1               -   Great Engagement
- Happy Sales Team                   -   Contributing / Sharing

               www.act-on.com | @ActOnSoftware | #ActOnSW
Reviews & Advocacy & Social

   AppExchange | Ombud | G2 Crowd
   Linkedin | Twitter | Facebook | Blog
Salesforce | Sugar | MS                     Guest Blogging
Linkedin                                    Likes
Act|On Masters Group                        Followers
Groups Questions                            Comments
Reviews                                     Social Sharing
     Build Brand in Marketing Community
Build Social Brand | Become a Thought Leader
  Become a “Better Marketer”…and have fun!
             www.act-on.com | @ActOnSoftware | #ActOnSW
Idea Exchange



                                  : Shift :
                                  : Grow :
                               : Add Value :
                                : Manage :

@jeffreylinton | jeff.linton@act-on.com | 916.757.6869
           www.act-on.com | @ActOnSoftware | #ActOnSW
Welcome
Influitive Update
Customer Presentation
Discussion/Q&A
Special Announcement (you don’t want to miss this!)




#advocatemktg
#advocatemktg
Welcome
Influitive Update
Customer Presentation
Discussion/Q&A
Sprint for Advocacy Program




#advocatemktg
Get everyone at your company
         excited about advocacy!




#advocatemktg
Why are you
                 active in VIP?


                            Not a Member? Join now.
                http://awesomeness.influitivevip.com/join/prospect


#advocatemktg
The survey says…
                                          Series 1

          "I just can't stop advocating for
                                Influitive!"



                "I love it because it's fun."



        "I like to learn from the challenge
                           examples in VIP."


                                                0    20   40   60   80   100


#advocatemktg
@ahub_support
#advocatemktg
Join the conversation.
           Influitive's Community is on




#advocatemktg

More Related Content

Viewers also liked

OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...
OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...
OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...Influitive
 
Influitive Summer Release Webinar: What’s new in Influitive AdvocateHub
Influitive Summer Release Webinar: What’s new in Influitive AdvocateHubInfluitive Summer Release Webinar: What’s new in Influitive AdvocateHub
Influitive Summer Release Webinar: What’s new in Influitive AdvocateHubInfluitive
 
Create a High-Performance Customer Culture with Gamification
Create a High-Performance Customer Culture with GamificationCreate a High-Performance Customer Culture with Gamification
Create a High-Performance Customer Culture with GamificationInfluitive
 
Humanizing your brand with marketing technology
Humanizing your brand with marketing technologyHumanizing your brand with marketing technology
Humanizing your brand with marketing technologyInfluitive
 
Discover Influitive Referrals 2.0
Discover Influitive Referrals 2.0Discover Influitive Referrals 2.0
Discover Influitive Referrals 2.0Influitive
 
Referral Relationship Experts Series: Marrying Marketing and Sales
Referral Relationship Experts Series: Marrying Marketing and SalesReferral Relationship Experts Series: Marrying Marketing and Sales
Referral Relationship Experts Series: Marrying Marketing and SalesInfluitive
 
Deepening Customer Engagement with Advocate Personas
Deepening Customer Engagement with Advocate PersonasDeepening Customer Engagement with Advocate Personas
Deepening Customer Engagement with Advocate PersonasInfluitive
 
Influitive Boston User Group 2016
Influitive Boston User Group 2016Influitive Boston User Group 2016
Influitive Boston User Group 2016Influitive
 
Influitive AdvocateHub: Interactive Challenge Guide
Influitive AdvocateHub: Interactive Challenge GuideInfluitive AdvocateHub: Interactive Challenge Guide
Influitive AdvocateHub: Interactive Challenge GuideInfluitive
 
What Every CMO Needs To Know About Delivering A Better Customer Experience
What Every CMO Needs To Know About Delivering A Better Customer ExperienceWhat Every CMO Needs To Know About Delivering A Better Customer Experience
What Every CMO Needs To Know About Delivering A Better Customer ExperienceInfluitive
 
Building 1:1 Customer Relationships At Scale With Personalized Video
Building 1:1 Customer Relationships At Scale With Personalized VideoBuilding 1:1 Customer Relationships At Scale With Personalized Video
Building 1:1 Customer Relationships At Scale With Personalized VideoInfluitive
 
The Customer Experience / Customer Advocacy Connection
The Customer Experience / Customer Advocacy ConnectionThe Customer Experience / Customer Advocacy Connection
The Customer Experience / Customer Advocacy Connection Influitive
 
Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...
Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...
Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...Influitive
 

Viewers also liked (13)

OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...
OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...
OUR CUSTOMERS, OUR HEROES - DRIVING CUSTOMER ENGAGEMENT TO IMPACT THE BOTTO...
 
Influitive Summer Release Webinar: What’s new in Influitive AdvocateHub
Influitive Summer Release Webinar: What’s new in Influitive AdvocateHubInfluitive Summer Release Webinar: What’s new in Influitive AdvocateHub
Influitive Summer Release Webinar: What’s new in Influitive AdvocateHub
 
Create a High-Performance Customer Culture with Gamification
Create a High-Performance Customer Culture with GamificationCreate a High-Performance Customer Culture with Gamification
Create a High-Performance Customer Culture with Gamification
 
Humanizing your brand with marketing technology
Humanizing your brand with marketing technologyHumanizing your brand with marketing technology
Humanizing your brand with marketing technology
 
Discover Influitive Referrals 2.0
Discover Influitive Referrals 2.0Discover Influitive Referrals 2.0
Discover Influitive Referrals 2.0
 
Referral Relationship Experts Series: Marrying Marketing and Sales
Referral Relationship Experts Series: Marrying Marketing and SalesReferral Relationship Experts Series: Marrying Marketing and Sales
Referral Relationship Experts Series: Marrying Marketing and Sales
 
Deepening Customer Engagement with Advocate Personas
Deepening Customer Engagement with Advocate PersonasDeepening Customer Engagement with Advocate Personas
Deepening Customer Engagement with Advocate Personas
 
Influitive Boston User Group 2016
Influitive Boston User Group 2016Influitive Boston User Group 2016
Influitive Boston User Group 2016
 
Influitive AdvocateHub: Interactive Challenge Guide
Influitive AdvocateHub: Interactive Challenge GuideInfluitive AdvocateHub: Interactive Challenge Guide
Influitive AdvocateHub: Interactive Challenge Guide
 
What Every CMO Needs To Know About Delivering A Better Customer Experience
What Every CMO Needs To Know About Delivering A Better Customer ExperienceWhat Every CMO Needs To Know About Delivering A Better Customer Experience
What Every CMO Needs To Know About Delivering A Better Customer Experience
 
Building 1:1 Customer Relationships At Scale With Personalized Video
Building 1:1 Customer Relationships At Scale With Personalized VideoBuilding 1:1 Customer Relationships At Scale With Personalized Video
Building 1:1 Customer Relationships At Scale With Personalized Video
 
The Customer Experience / Customer Advocacy Connection
The Customer Experience / Customer Advocacy ConnectionThe Customer Experience / Customer Advocacy Connection
The Customer Experience / Customer Advocacy Connection
 
Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...
Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...
Your Content Marketing Machine Is Broken—And There's Only One Thing That Can ...
 

Similar to Identifying and Engaging Awesome Advocates

How to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing PlanHow to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing PlanJim Huffman
 
LinkedIn Social HR Finding and Developing Top Talent - Dean DeLisle - The P...
LinkedIn Social HR   Finding and Developing Top Talent - Dean DeLisle - The P...LinkedIn Social HR   Finding and Developing Top Talent - Dean DeLisle - The P...
LinkedIn Social HR Finding and Developing Top Talent - Dean DeLisle - The P...Social Jack
 
Growth marketing for corporates - Intro session - ING innovation leaders
Growth marketing for corporates - Intro session - ING innovation leadersGrowth marketing for corporates - Intro session - ING innovation leaders
Growth marketing for corporates - Intro session - ING innovation leadersGrowth Tribe
 
Lean Service Creation and Innovation Culture
Lean Service Creation and Innovation CultureLean Service Creation and Innovation Culture
Lean Service Creation and Innovation CultureRisto Sarvas
 
Advocacy Advantage: Toronto
Advocacy Advantage: TorontoAdvocacy Advantage: Toronto
Advocacy Advantage: TorontoInfluitive
 
Engagement strategies: The Next Generation- How your nonprofit can live long ...
Engagement strategies: The Next Generation- How your nonprofit can live long ...Engagement strategies: The Next Generation- How your nonprofit can live long ...
Engagement strategies: The Next Generation- How your nonprofit can live long ...Votility
 
User adoption challenges lets make it stick #spsoslo
User adoption challenges lets make it stick #spsosloUser adoption challenges lets make it stick #spsoslo
User adoption challenges lets make it stick #spsosloAntje Lamartine
 
Social Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummit
Social Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummitSocial Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummit
Social Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummitPam Moore
 
PRFest - Friday, 15 June 2018
PRFest - Friday, 15 June 2018PRFest - Friday, 15 June 2018
PRFest - Friday, 15 June 2018PRFest
 
Social Media And The Ia
Social Media And The IaSocial Media And The Ia
Social Media And The IaIIA Georgia
 
Digital influence 501: What are the next trends and hot cases in social media
Digital influence 501: What are the next trends and hot cases in social mediaDigital influence 501: What are the next trends and hot cases in social media
Digital influence 501: What are the next trends and hot cases in social mediaMarkus von der Luehe
 
Stories from the Frontline Tourism - 2015
Stories from the Frontline Tourism - 2015Stories from the Frontline Tourism - 2015
Stories from the Frontline Tourism - 2015Kemp Edmonds
 
SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...
SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...
SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...Branded3
 
Social Media for Lawyers
Social Media for LawyersSocial Media for Lawyers
Social Media for LawyersShani Magosky
 
If agile is so great, why do we constrain it to software projects
If agile is so great, why do we constrain it to software projectsIf agile is so great, why do we constrain it to software projects
If agile is so great, why do we constrain it to software projectsJohn McIntyre
 
6 Ways to Simplify Content Marketing for Your Medical Practice
6 Ways to Simplify Content Marketing for Your Medical Practice6 Ways to Simplify Content Marketing for Your Medical Practice
6 Ways to Simplify Content Marketing for Your Medical PracticeIncredible Marketing, Inc.
 
Startup Monetization in the Trenches
Startup Monetization in the TrenchesStartup Monetization in the Trenches
Startup Monetization in the TrenchesTony Wright
 
Chinaccelerator 10x10 Spring 2014 Shanghai
Chinaccelerator 10x10 Spring 2014 ShanghaiChinaccelerator 10x10 Spring 2014 Shanghai
Chinaccelerator 10x10 Spring 2014 ShanghaiChinaccelerator
 

Similar to Identifying and Engaging Awesome Advocates (20)

How to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing PlanHow to Growth Hack Your Marketing Plan
How to Growth Hack Your Marketing Plan
 
LinkedIn Social HR Finding and Developing Top Talent - Dean DeLisle - The P...
LinkedIn Social HR   Finding and Developing Top Talent - Dean DeLisle - The P...LinkedIn Social HR   Finding and Developing Top Talent - Dean DeLisle - The P...
LinkedIn Social HR Finding and Developing Top Talent - Dean DeLisle - The P...
 
Social Media Marketing Master Class - Andrew Jenkins, Volterra Consulting
Social Media Marketing Master Class - Andrew Jenkins, Volterra ConsultingSocial Media Marketing Master Class - Andrew Jenkins, Volterra Consulting
Social Media Marketing Master Class - Andrew Jenkins, Volterra Consulting
 
Growth marketing for corporates - Intro session - ING innovation leaders
Growth marketing for corporates - Intro session - ING innovation leadersGrowth marketing for corporates - Intro session - ING innovation leaders
Growth marketing for corporates - Intro session - ING innovation leaders
 
Lean Service Creation and Innovation Culture
Lean Service Creation and Innovation CultureLean Service Creation and Innovation Culture
Lean Service Creation and Innovation Culture
 
Advocacy Advantage: Toronto
Advocacy Advantage: TorontoAdvocacy Advantage: Toronto
Advocacy Advantage: Toronto
 
Engagement strategies: The Next Generation- How your nonprofit can live long ...
Engagement strategies: The Next Generation- How your nonprofit can live long ...Engagement strategies: The Next Generation- How your nonprofit can live long ...
Engagement strategies: The Next Generation- How your nonprofit can live long ...
 
User adoption challenges lets make it stick #spsoslo
User adoption challenges lets make it stick #spsosloUser adoption challenges lets make it stick #spsoslo
User adoption challenges lets make it stick #spsoslo
 
Social Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummit
Social Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummitSocial Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummit
Social Media Plan - Eliminate Random Acts of Marketing (RAMs) Keynote iSummit
 
PRFest - Friday, 15 June 2018
PRFest - Friday, 15 June 2018PRFest - Friday, 15 June 2018
PRFest - Friday, 15 June 2018
 
Social Media And The Ia
Social Media And The IaSocial Media And The Ia
Social Media And The Ia
 
Digital influence 501: What are the next trends and hot cases in social media
Digital influence 501: What are the next trends and hot cases in social mediaDigital influence 501: What are the next trends and hot cases in social media
Digital influence 501: What are the next trends and hot cases in social media
 
Stories from the Frontline Tourism - 2015
Stories from the Frontline Tourism - 2015Stories from the Frontline Tourism - 2015
Stories from the Frontline Tourism - 2015
 
SMC GLB Dec 2013
SMC GLB Dec 2013 SMC GLB Dec 2013
SMC GLB Dec 2013
 
SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...
SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...
SearchLeeds, Ian williams 'Making the difference: shortcuts to success with c...
 
Social Media for Lawyers
Social Media for LawyersSocial Media for Lawyers
Social Media for Lawyers
 
If agile is so great, why do we constrain it to software projects
If agile is so great, why do we constrain it to software projectsIf agile is so great, why do we constrain it to software projects
If agile is so great, why do we constrain it to software projects
 
6 Ways to Simplify Content Marketing for Your Medical Practice
6 Ways to Simplify Content Marketing for Your Medical Practice6 Ways to Simplify Content Marketing for Your Medical Practice
6 Ways to Simplify Content Marketing for Your Medical Practice
 
Startup Monetization in the Trenches
Startup Monetization in the TrenchesStartup Monetization in the Trenches
Startup Monetization in the Trenches
 
Chinaccelerator 10x10 Spring 2014 Shanghai
Chinaccelerator 10x10 Spring 2014 ShanghaiChinaccelerator 10x10 Spring 2014 Shanghai
Chinaccelerator 10x10 Spring 2014 Shanghai
 

More from Influitive

The Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate MarketerThe Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate MarketerInfluitive
 
Contagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerContagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerInfluitive
 
Developer Relations Vs Developer Marketing
Developer Relations Vs Developer MarketingDeveloper Relations Vs Developer Marketing
Developer Relations Vs Developer MarketingInfluitive
 
Employee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your CabinEmployee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your CabinInfluitive
 
Four Essential Elements for Employee Advocacy
Four Essential Elements for Employee AdvocacyFour Essential Elements for Employee Advocacy
Four Essential Elements for Employee AdvocacyInfluitive
 
How Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They HadHow Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They HadInfluitive
 
Understanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer JourneyUnderstanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer JourneyInfluitive
 
Reference Selling with Customer Advocacy
Reference Selling with Customer AdvocacyReference Selling with Customer Advocacy
Reference Selling with Customer AdvocacyInfluitive
 
The Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With MetricsThe Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With MetricsInfluitive
 
7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy Program7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy ProgramInfluitive
 
It Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that LastIt Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that LastInfluitive
 
4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your Organization4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your OrganizationInfluitive
 
FIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your BusinessFIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your BusinessInfluitive
 
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...Influitive
 
Recipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory BoardRecipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory BoardInfluitive
 
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...Influitive
 
Unlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer OnboardingUnlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer OnboardingInfluitive
 
The Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active CommunitiesThe Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active CommunitiesInfluitive
 
3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B Campaign3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B CampaignInfluitive
 
Advocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market PowerAdvocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market PowerInfluitive
 

More from Influitive (20)

The Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate MarketerThe Great Shift: How I Went From A Developer To An Advocate Marketer
The Great Shift: How I Went From A Developer To An Advocate Marketer
 
Contagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah BergerContagious: 6 Reasons Things Catch On - Jonah Berger
Contagious: 6 Reasons Things Catch On - Jonah Berger
 
Developer Relations Vs Developer Marketing
Developer Relations Vs Developer MarketingDeveloper Relations Vs Developer Marketing
Developer Relations Vs Developer Marketing
 
Employee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your CabinEmployee Engagement: Taking Care Of Your Cabin
Employee Engagement: Taking Care Of Your Cabin
 
Four Essential Elements for Employee Advocacy
Four Essential Elements for Employee AdvocacyFour Essential Elements for Employee Advocacy
Four Essential Elements for Employee Advocacy
 
How Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They HadHow Ebay Uncovered B2B Advocates They Didn'T Know They Had
How Ebay Uncovered B2B Advocates They Didn'T Know They Had
 
Understanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer JourneyUnderstanding the Role of Customer Advocacy Throughout the Customer Journey
Understanding the Role of Customer Advocacy Throughout the Customer Journey
 
Reference Selling with Customer Advocacy
Reference Selling with Customer AdvocacyReference Selling with Customer Advocacy
Reference Selling with Customer Advocacy
 
The Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With MetricsThe Future Of Advocacy: Proving Value With Metrics
The Future Of Advocacy: Proving Value With Metrics
 
7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy Program7 Lessons Learned In Scaling A Customer Advocacy Program
7 Lessons Learned In Scaling A Customer Advocacy Program
 
It Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that LastIt Takes Two: How to Grow with your Customers for Relationships that Last
It Takes Two: How to Grow with your Customers for Relationships that Last
 
4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your Organization4 Ways to Embed the Customer Voice in Your Organization
4 Ways to Embed the Customer Voice in Your Organization
 
FIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your BusinessFIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
FIRE UP YOUR FANS: The Daily Habit That Catapults Your Business
 
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
The Prosumer Age is Here: How to Tap Into the Hidden Power of your Producer/C...
 
Recipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory BoardRecipe For A Successful Customer Advisory Board
Recipe For A Successful Customer Advisory Board
 
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
The Messenger Is The Message: The Next Level Of Advocate Marketing with Mark ...
 
Unlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer OnboardingUnlocking Advocacy With Effective Customer Onboarding
Unlocking Advocacy With Effective Customer Onboarding
 
The Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active CommunitiesThe Powerful Psychology Behind The Web'S Most Active Communities
The Powerful Psychology Behind The Web'S Most Active Communities
 
3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B Campaign3 Ways To Use Customer Voice In Your Next B2B Campaign
3 Ways To Use Customer Voice In Your Next B2B Campaign
 
Advocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market PowerAdvocacy and Authenticity: The Foundations Of Market Power
Advocacy and Authenticity: The Foundations Of Market Power
 

Recently uploaded

E J Waggoner against Kellogg's Pantheism 8.pptx
E J Waggoner against Kellogg's Pantheism 8.pptxE J Waggoner against Kellogg's Pantheism 8.pptx
E J Waggoner against Kellogg's Pantheism 8.pptxJackieSparrow3
 
南新罕布什尔大学毕业证学位证成绩单-学历认证
南新罕布什尔大学毕业证学位证成绩单-学历认证南新罕布什尔大学毕业证学位证成绩单-学历认证
南新罕布什尔大学毕业证学位证成绩单-学历认证kbdhl05e
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan
 
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...JeylaisaManabat1
 
Inspiring Through Words Power of Inspiration.pptx
Inspiring Through Words Power of Inspiration.pptxInspiring Through Words Power of Inspiration.pptx
Inspiring Through Words Power of Inspiration.pptxShubham Rawat
 
(南达科他州立大学毕业证学位证成绩单-永久存档)
(南达科他州立大学毕业证学位证成绩单-永久存档)(南达科他州立大学毕业证学位证成绩单-永久存档)
(南达科他州立大学毕业证学位证成绩单-永久存档)oannq
 

Recently uploaded (6)

E J Waggoner against Kellogg's Pantheism 8.pptx
E J Waggoner against Kellogg's Pantheism 8.pptxE J Waggoner against Kellogg's Pantheism 8.pptx
E J Waggoner against Kellogg's Pantheism 8.pptx
 
南新罕布什尔大学毕业证学位证成绩单-学历认证
南新罕布什尔大学毕业证学位证成绩单-学历认证南新罕布什尔大学毕业证学位证成绩单-学历认证
南新罕布什尔大学毕业证学位证成绩单-学历认证
 
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
Authentic No 1 Amil Baba In Pakistan Amil Baba In Faisalabad Amil Baba In Kar...
 
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
Module-2-Lesson-2-COMMUNICATION-AIDS-AND-STRATEGIES-USING-TOOLS-OF-TECHNOLOGY...
 
Inspiring Through Words Power of Inspiration.pptx
Inspiring Through Words Power of Inspiration.pptxInspiring Through Words Power of Inspiration.pptx
Inspiring Through Words Power of Inspiration.pptx
 
(南达科他州立大学毕业证学位证成绩单-永久存档)
(南达科他州立大学毕业证学位证成绩单-永久存档)(南达科他州立大学毕业证学位证成绩单-永久存档)
(南达科他州立大学毕业证学位证成绩单-永久存档)
 

Identifying and Engaging Awesome Advocates

  • 1. Influitive Virtual User Group: Identifying and Engaging Awesome Advocates WEDNESDAY FEBRUARY 27, 2013
  • 3. Welcome Influitive Update Customer Presentation Discussion/Q&A Special Announcement (you don’t want to miss this!) #advocatemktg
  • 4. Welcome to our first Virtual User Group! Influitive Update Customer Presentation Discussion/Q&A Special Announcement (you don’t want to miss this!) #advocatemktg
  • 5. How to be a kick-ass Virtual User Group attendee  Type questions into the question pod  If you have something to share raise your hand  Be prepared to be called on  Keep the discussion going afterwards in LinkedIn #advocatemktg
  • 6. Welcome Update on Influitive Customer Presentation Discussion/Q&A Special Announcement (you don’t want to miss this!) #advocatemktg
  • 7. influitive 1. A fantastic group of individuals that work together to help B2B marketers recruit, mobilize and recognize an army of advocates that outsell their best sales reps. 2. Advocacy marketing experts. Highlights: • We have money • We’re In the press • We’ve got new offices • And… #advocatemktg
  • 8. Ridiculously awesome case studies! #advocatemktg
  • 9. Our network of customers are growing… #advocatemktg
  • 11. Advocacy is on the rise March 1, 2012 Jan. 1, 2013 200 1000 #advocatemktg
  • 13. Expanding our team to best support you Nick Coutu, Support Magician Toronto Shannon Junkin, Ruann Tiller, Advocacy Coach Support Magician San Francisco Toronto Nadia Hogg, Advocacy Coach Toronto Julie Persofsky, Director, Customer Success Toronto #advocatemktg
  • 15. In-app messaging: Admins to Advocate #advocatemktg
  • 16. Welcome Message to new Advocates #advocatemktg
  • 17. Keep on the lookout for… #advocatemktg
  • 18. Up Soon: Advocate Channel #advocatemktg
  • 19. Welcome Influitive Update Accelerating Advocacy @ Act-On ft. Jeff Linton Discussion/Q&A Special Announcement (you don’t want to miss this!) #advocatemktg
  • 20. Virtual User Group Meeting February 27, 2013 Hosted by: Influitive Presented by: Jeff Linton Act|On’s Marketing Manager AdvocateHub Guru Extraordinaire www.act-on.com | @ActOnSoftware | #ActOnSW
  • 21. About Me… t: @jeffreylinton e: jeff.linton@act-on.com P: 916.757.6869 www.act-on.com | @ActOnSoftware | #ActOnSW
  • 22. Act|On Who? Influitive Partner Since March 2012 Practical Marketing Automation Non Complicated Huge Time Saver Cost Effective “Simply, Making Better Marketers” www.act-on.com | @ActOnSoftware | #ActOnSW
  • 23. ALUV - Today Act|On Customers Surveys: Forrester Product Feedback: Voting Social Publish: Blog | twitter | FB | Linkedin Reviews: AppExchange | Ombud | G2 Crowd Advocate & Share Referrals & References www.act-on.com | @ActOnSoftware | #ActOnSW
  • 24. 100X Growth Response Advocacy Surveys: Forrester & D.R.I.V.E. a. 2 - Newsletter b. 103 - ALUV | 48 Hrs. Speed | Real Time | Engagement | Empowerment www.act-on.com | @ActOnSoftware | #ActOnSW
  • 25. Referral Program Customer New Prospect Act|On Advocates - 36 New Opportunities - 5 Mac Book Airs Awarded - 30 K closed in Q4 - 6 iPads (Ready to Go) - 70 K in open opps Q1 - Great Engagement - Happy Sales Team - Contributing / Sharing www.act-on.com | @ActOnSoftware | #ActOnSW
  • 26. Reviews & Advocacy & Social AppExchange | Ombud | G2 Crowd Linkedin | Twitter | Facebook | Blog Salesforce | Sugar | MS Guest Blogging Linkedin Likes Act|On Masters Group Followers Groups Questions Comments Reviews Social Sharing Build Brand in Marketing Community Build Social Brand | Become a Thought Leader Become a “Better Marketer”…and have fun! www.act-on.com | @ActOnSoftware | #ActOnSW
  • 27. Idea Exchange : Shift : : Grow : : Add Value : : Manage : @jeffreylinton | jeff.linton@act-on.com | 916.757.6869 www.act-on.com | @ActOnSoftware | #ActOnSW
  • 28. Welcome Influitive Update Customer Presentation Discussion/Q&A Special Announcement (you don’t want to miss this!) #advocatemktg
  • 31. Get everyone at your company excited about advocacy! #advocatemktg
  • 32. Why are you active in VIP? Not a Member? Join now. http://awesomeness.influitivevip.com/join/prospect #advocatemktg
  • 33. The survey says… Series 1 "I just can't stop advocating for Influitive!" "I love it because it's fun." "I like to learn from the challenge examples in VIP." 0 20 40 60 80 100 #advocatemktg
  • 35. Join the conversation. Influitive's Community is on #advocatemktg

Editor's Notes

  1. Welcome to our first VIRTUAL user group meeting. Where we can finally have collaboration among our east coast and west coast customers.
  2. To follow today’s twitter conversation use the hashtag above
  3. So when I’m not at tradeshows orrunning customer events, managing the ALUV program, creating sales videos and working with the Product and Development team – you find me doing one of these or all of these, passions.
  4. At acton we believe Marketing Auotomation should not be complicated, time consuming or Expensive – We can make you a better marketer in 90 days or Less or you can FIRE US !!! And In the spirit of Advocacy If you’d like to Learn more about Us – you can ask Julie!!!
  5. As in the invitation 100X Growth in Survey Results came when we sent out and email, (a customer news letter) and a email (push) via ALUV