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The Components of Social Business
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Work is Social, Gautam Ghosh, Management Consultant

  • 1. Work is SocialIndiaSocial Summit 2010 Gautam Ghosh http://www.gautamblogs.com Twitter - @GautamGhosh Facebook – http://www.facebook.com/HR.Blogger
  • 2. The Components of Social Business
  • 4. How? Place for public conversations Place for expressing oneself Place for sharing Ideas Links Text/ Documents/ Presentations
  • 5. Help Employees to… Focus Collate Converse Coordinate Participate Communicate Create/Re-use Share Connect With other Employees Insightful Information Experts

Editor's Notes

  1. 1. ATTENTION: How do you currently surface what deserves your attention? 2. COLLABORATION: How do you collaborate today, to create content, intelligence? 3. RELATIONSHIPS: How do you find experts and build relationships with them? Attention: (Dashboard)Our lives are filled with so much information, people are looking for ways to simply the flow of content, and filter the items that require their attention.Aggregation – dashboards, or personal start pages allow you to combine the business and personal information most important to you in a central place.Coordination – bringing together (aggregating) multiple sources of information into a single place allows you to coordinate a project, even when this content comes from multiple systems. Reaction – surface the items that require your immediate attention. (My Conversations)Collaboration: (Workspace)Information – at the heard of Soicaltext is our world class wiki, where people work together to create content.Participation – working as a team, in a central place, editing and adding comments, is more effective than email volleyball.Distribution – creating content is just the start, making sure others can benefit from it, that is the key.ContributionConnection: (People)Relation – forming relationships with your colleagues to create informal social networks. Location – finding subject matter experts, or people that have specific attributes (tags) or experiences. Extension – moving outside your firewall, to connect with partners, customers, even competitors.