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THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION
CHRIS VANSTONE & NIGEL, MARY, SARAH, ROBERT ANDREWS
THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION
ELSIE TONY & AMALIE CHANG
BOLD IDEAS. BETTER LIVES.
THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION


          ageing                           immigration & settlement


                       teenage pregnancy

  drug & alcohol use
                                            worklessness

                child protection
                                       social isolation
   energy use
WHAT FUTURE
DO YOU WANT?
HOW DO YOU
GET THERE?
SOCIAL
INNOVATION
= SOCIAL IMPACT
increase
      physical
       activity
        UK 2005




RED
ethnography




RED
ethnography   co-design




RED
ethnography   co-design   scenarios




RED
ethnography   co-design   scenarios   prototypes




RED
prototypes    service
 ethnography   co-design   scenarios                blueprint




RED
prototypes    service     new
 ethnography   co-design   scenarios                blueprint   service




RED
DESIGN +
SOCIAL SCIENCE
POLICY THINKING
BUSINESS
PROBLEM
 PEOPLE
EVIDENCE
look
    what behaviours
    lead to the
    good life?




PROBLEM
 PEOPLE
EVIDENCE
look
    what behaviours
    lead to the
    good life?




PROBLEM               BEHAVIOURS & MINDSETS
 PEOPLE
EVIDENCE
look
    what behaviours
    lead to the
    good life?




PROBLEM                BEHAVIOURS & MINDSETS
 PEOPLE
EVIDENCE
                      create
                      what practice
                      could enable
                      good living?
look
    what behaviours
    lead to the
    good life?




PROBLEM                BEHAVIOURS & MINDSETS
 PEOPLE
EVIDENCE
                      create
                      what practice
                      could enable
                      good living?
      NEW SCENARIOS
look
                what behaviours
                lead to the
                good life?




           PROBLEM                 BEHAVIOURS & MINDSETS
            PEOPLE
           EVIDENCE
                                  create
                                  what practice
                                  could enable
                                  good living?
                 NEW SCENARIOS

prototype
how to make
good practice
happen?
look
                      what behaviours
                      lead to the
                      good life?




                 PROBLEM                 BEHAVIOURS & MINDSETS
                  PEOPLE
                 EVIDENCE
                                        create
NEW PRACTICE                            what practice
                                        could enable
                                        good living?
                       NEW SCENARIOS

      prototype
      how to make
      good practice
      happen?
look
                                       what behaviours
                                       lead to the
                                       good life?




                                  PROBLEM                 BEHAVIOURS & MINDSETS
                                   PEOPLE
                                  EVIDENCE
                                                         create
                 NEW PRACTICE                            what practice
                                                         could enable
prototype                                                good living?
                                        NEW SCENARIOS
how can policy
enable good
practice ?             prototype
                       how to make
                       good practice
                       happen?
look
                                           what behaviours
                                           lead to the
                                           good life?




        NEW POLICY
                                      PROBLEM                 BEHAVIOURS & MINDSETS
                                       PEOPLE
                                      EVIDENCE
                                                             create
                     NEW PRACTICE                            what practice
                                                             could enable
prototype                                                    good living?
                                            NEW SCENARIOS
how can policy
enable good
practice ?                 prototype
                           how to make
                           good practice
                           happen?
build                   look
                     how can we
                     scale good policy       what behaviours
                     & practice?             lead to the
                                             good life?




        NEW POLICY
                                         PROBLEM                BEHAVIOURS & MINDSETS
                                          PEOPLE
                                         EVIDENCE
                                                               create
                     NEW PRACTICE                              what practice
                                                               could enable
prototype                                                      good living?
                                               NEW SCENARIOS
how can policy
enable good
practice ?                   prototype
                             how to make
                             good practice
                             happen?
SOCIAL IMPACT


                     build                   look
                     how can we
                     scale good policy       what behaviours
                     & practice?             lead to the
                                             good life?




        NEW POLICY
                                         PROBLEM                BEHAVIOURS & MINDSETS
                                          PEOPLE
                                         EVIDENCE
                                                               create
                     NEW PRACTICE                              what practice
                                                               could enable
prototype                                                      good living?
                                               NEW SCENARIOS
how can policy
enable good
practice ?                   prototype
                             how to make
                             good practice
                             happen?
Steering group    Approval
                                      Draft circulated      improves policy   procedure
                                                                                          Incorporation
                                      to key stakeholders
                                                                                          of policy into
                                                                                          practice manuals
                      Interstate &
                      international


                                                        TOP DOWN
                      research                                                                               Policy rollout
                                                                                                             by email
                                                                                                             & possible
                                                                                                             training


                                                   policy making
Manager, team,                                                                                                                Policy
& policy writer                                                                                                               implemented
brainstorm tasks




start                                                                                                                   success
Spend time with                                                                                                               Solution
people experiencing                                                                                                           implemented
the problem
TOOLS TO GET TO THE FUTURE

1 CO-DESIGNING(NOT CONSULTATING)

2 COMPARE BEHAVIOURS
3 LEARN FROM WHAT WORKS
4 PROTOTYPING
Elsie


                     Nigel




     CRISIS                   GETTING BY         DOING WELL
coping & isolation stress    bearable stress   investment stress
JUST COPING: BEHAVIOURS & MINDSET   THRIVING: BEHAVIOURS & MINDSET
Nigel                               Elsie



                                                    TESS’S FAMILY




Self preservation                   Self development
Doing what’s familiar               Trying what’s different
ReactiveOUT OF CRISIS
  IN & decision making              Strategic decision making
Negative feedback                   Positive feedback
Insulating family from outside      Brokering to opportunities outside family
LEARN FROM EVIDENCE
tacsi.org.au
chris.vanstone@tacsi.org.au

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Live Futures

  • 1. THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION CHRIS VANSTONE & NIGEL, MARY, SARAH, ROBERT ANDREWS
  • 2. THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION ELSIE TONY & AMALIE CHANG
  • 3. BOLD IDEAS. BETTER LIVES. THE AUSTRALIAN CENTRE FOR SOCIAL INNOVATION ageing immigration & settlement teenage pregnancy drug & alcohol use worklessness child protection social isolation energy use
  • 4. WHAT FUTURE DO YOU WANT? HOW DO YOU GET THERE?
  • 6.
  • 7. increase physical activity UK 2005 RED
  • 9. ethnography co-design RED
  • 10. ethnography co-design scenarios RED
  • 11. ethnography co-design scenarios prototypes RED
  • 12. prototypes service ethnography co-design scenarios blueprint RED
  • 13. prototypes service new ethnography co-design scenarios blueprint service RED
  • 14. DESIGN + SOCIAL SCIENCE POLICY THINKING BUSINESS
  • 15.
  • 17. look what behaviours lead to the good life? PROBLEM PEOPLE EVIDENCE
  • 18. look what behaviours lead to the good life? PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE
  • 19. look what behaviours lead to the good life? PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create what practice could enable good living?
  • 20. look what behaviours lead to the good life? PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create what practice could enable good living? NEW SCENARIOS
  • 21. look what behaviours lead to the good life? PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create what practice could enable good living? NEW SCENARIOS prototype how to make good practice happen?
  • 22. look what behaviours lead to the good life? PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create NEW PRACTICE what practice could enable good living? NEW SCENARIOS prototype how to make good practice happen?
  • 23. look what behaviours lead to the good life? PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create NEW PRACTICE what practice could enable prototype good living? NEW SCENARIOS how can policy enable good practice ? prototype how to make good practice happen?
  • 24. look what behaviours lead to the good life? NEW POLICY PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create NEW PRACTICE what practice could enable prototype good living? NEW SCENARIOS how can policy enable good practice ? prototype how to make good practice happen?
  • 25. build look how can we scale good policy what behaviours & practice? lead to the good life? NEW POLICY PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create NEW PRACTICE what practice could enable prototype good living? NEW SCENARIOS how can policy enable good practice ? prototype how to make good practice happen?
  • 26. SOCIAL IMPACT build look how can we scale good policy what behaviours & practice? lead to the good life? NEW POLICY PROBLEM BEHAVIOURS & MINDSETS PEOPLE EVIDENCE create NEW PRACTICE what practice could enable prototype good living? NEW SCENARIOS how can policy enable good practice ? prototype how to make good practice happen?
  • 27. Steering group Approval Draft circulated improves policy procedure Incorporation to key stakeholders of policy into practice manuals Interstate & international TOP DOWN research Policy rollout by email & possible training policy making Manager, team, Policy & policy writer implemented brainstorm tasks start success Spend time with Solution people experiencing implemented the problem
  • 28.
  • 29.
  • 30. TOOLS TO GET TO THE FUTURE 1 CO-DESIGNING(NOT CONSULTATING) 2 COMPARE BEHAVIOURS 3 LEARN FROM WHAT WORKS 4 PROTOTYPING
  • 31. Elsie Nigel CRISIS GETTING BY DOING WELL coping & isolation stress bearable stress investment stress
  • 32. JUST COPING: BEHAVIOURS & MINDSET THRIVING: BEHAVIOURS & MINDSET Nigel Elsie TESS’S FAMILY Self preservation Self development Doing what’s familiar Trying what’s different ReactiveOUT OF CRISIS IN & decision making Strategic decision making Negative feedback Positive feedback Insulating family from outside Brokering to opportunities outside family
  • 34.
  • 35.
  • 36.