Social media is a daily part of our lives, but many people are not allowed to access social media in their workplace. To understand more about Social Media Access in Hospitals, we asked healthcare professionals a few questions regarding their access. Here's what they said...
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Social Media Access in Hospitals
1. Social
Media
Access
In
Hospitals
What’s
allowed,
what’s
not…
and
what
Healthcare
Professionals
would
change
2. We
reached
out
to
640
Healthcare
Professionals
to
learn
about
social
media
access
in
their
hospitals
3. 59%
of
Healthcare
Professionals
report
that
Social
Media
Access
is
Blocked
in
their
hospitals
on
work
computers
connected
to
their
corporate
network
N
=
640
Source:
InCrowd,
Inc.
4. 41%
of
Healthcare
Professionals
report
that
Social
Media
Access
is
Allowed
in
their
hospitals
on
work
computers
connected
to
their
corporate
network
N
=
640
Source:
InCrowd,
Inc.
6. Physicians
55%
Social
Media
Access
is
Blocked
N
=
407
45%
Social
Media
Access
is
Allowed
Source:
InCrowd,
Inc.
7. Nurses
63%
Social
Media
Access
is
Blocked
N
=
99
36%
Social
Media
Access
is
Allowed
Source:
InCrowd,
Inc.
8. Nurse
PracPPoners
71%
Social
Media
Access
is
Blocked
N
=
84
29%
Social
Media
Access
is
Allowed
Source:
InCrowd,
Inc.
9. Hospital
Administrators
66%
Social
Media
Access
is
Blocked
N
=
50
34%
Social
Media
Access
is
Allowed
Source:
InCrowd,
Inc.
10. We
followed
up
with
those
who
indicated
their
hospital
allows
access
to
social
media
for
more
informaPon…
11. What
do
you
consider
to
be
the
greatest
benefits
of
allowing
access
to
social
media
in
your
hospital?
21%
None
/
No
Benefit
13%
Staying
up
to
date
with
informaPon
28%
BeVer
general
communicaPon
and
connecPvity
10%
BeVer
connecPon
with
paPents
7%
Hospital
markePng
2%
Wastes
employee
Pme
/
distracts
from
work
(negaPve)
13%
Personal
benefit
/
employee
morale
/
respect
for
employees
5%
Unspecified
/
other
professional
benefit
Total
n
=
269
Administrators:
17
Physicians:
194
Nurses:
37
Nurse
PracPPoners:
21
Source:
InCrowd,
Inc.
12. What
changes,
if
any
would
you
like
to
see
made
to
your
hospital’s
social
media
policy,
and
why?
59%
None
14%
Limit
Pme
and
access
areas
13%
Block
completely
8%
More
access
4%
Block
/
allow
certain
sites
2%
More
specific
rules
on
what
can/cannot
be
posted
Total
n
=
269
Administrators:
17
Physicians:
194
Nurses:
37
Nurse
PracPPoners:
21
Source:
InCrowd,
Inc.
13. If
social
media
access
were
to
be
blocked
at
your
hospital,
how
would
that
impact
pa@ent
care?
56%
None
3%
Loss
of
important
colleague
communicaPon
8%
Improved
care
2%
Loss
of
hospital
promoPon
8%
NegaPve
impact
(unspecified)
3%
NegaPve
impact
on
staff
morale
7%
Limits
access
to
informaPon
3%
Improved
care
(less
wasted
Pme)
1%
Limits
hospital
marketability
4%
PaPents
annoyance
/
dissaPsfacPon
4%
Other
Total
n
=
269
Administrators:
17
Physicians:
194
Nurses:
37
Nurse
PracPPoners:
21
Source:
InCrowd,
Inc.
14. We
also
followed
up
with
those
who
indicated
their
hospital
blocks
access
to
social
media
for
more
informaPon…
15. What
do
you
consider
to
be
the
barrier
to
allowing
access
to
social
media
in
your
hospital?
60%
Employee
misuse:
wasted
Pme
/
less
producPvity
25%
Virus
prevenPon
/
security
/
privacy
12%
Policies
of
AdministraPon
and
IT
2%
Lack
of
computers
2%
None
Total
n
=
360
Administrators:
31
Physicians:
215
Nurses:
58
Nurse
PracPPoners:
56
Source:
InCrowd,
Inc.
16. What
changes,
if
any,
would
you
like
to
see
made
to
your
hospital’s
social
media
policy,
and
why?
62%
None
8%
Allow
full
access
1%
Block
completely
12%
Block
/
allow
certain
sites
5%
Allow
more
access
(unspecified)
13%
Allow
limited
access
with
monitoring
Total
n
=
360
Administrators:
31
Physicians:
215
Nurses:
58
Nurse
PracPPoners:
56
Source:
InCrowd,
Inc.
17. What
do
you
believe
to
be
the
greatest
benefit
of
allowing
social
media
access
at
your
hospital?
45%
None
11%
Hospital
markePng
/
PR
13%
BeVer
communicaPon
with
colleagues
6%
BeVer
connecPon
with
paPents
7%
Employee
saPsfacPon
/
morale
10%
Access
to
informaPon
/
educaPon
2%
PaPent
access
/
saPsfacPon
2%
It
would
be
harmful
/
less
producPvity
5%
Other
benefits
Total
n
=
360
Administrators:
31
Physicians:
215
Nurses:
58
Nurse
PracPPoners:
56
Source:
InCrowd,
Inc.
18. For
more
informaPon…
• CROWDVoice: Social Media and
Hospitals – Is access allowed or blocked?
• CROWDVoice: Allowing Social Media in
Hospitals
• CROWDVoice: Blocking Social Media in
Hospitals