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What’s Different (and What’s the Same) in
Europe
Fast forward market




Mobile use , social networks, online banking, Internet access, etc.
Europeans embrace tecnology faster
than Americans
Faster growth in Internet users




               Last 10 yrs: 353.1 % in Europe vs. 151.7 % in USA
http://www.internetworldstats.com/stats.htm
More mobiles than Europeans




Average 120 mobiles / 100 persons in Europe versus 89 per 100 in USA
Higher usage of smartphones




    400% increase in web searches via smartphones

Search is done at point of sale (bookstores, libraries, etc.)

          Results are shared in Social Networks

            New discovery and reading habits
Is your website mobile friendly?




Do you know how many readers access your site via mobile devices?
More “social” than americans




                                              Anual growth of 10.9% vs 6.6 in USA
http://www.economist.com/blogs/dailychart/2011/07/europe%E2%80%99s-social-media-hotspots
Higher online banking penetration




http://www.comscoredatamine.com/2010/10/top-10-countries-by-online-banking-penetration/
Let´s face it , we love technology
We tend to analyze treaths & opportunities
from a sectorial point of view
We forget that society is changing very fast




New discovery channels, new ways of consuming information,
       new ways of sharing cultural experiences, etc.
Ebook adoption will not be different




             © 2010, the Book Industry Study Group, Inc.
What will be the impact of the arrival of
international players in Europe?
Accelerate the growth of the digital market




  http://www.flickr.com/people/7843389@N02
More devices (ereaders, tablets, smartphones) =

              Higher demand for digital content
Do not forget - Empty devices
New device owners will go online to search for books
If not available…
Arrival of international players will force local
players to increase their digital offer
It will challenge your pricing strategy




P-books and e-books play in different economies

        Dynamic pricing (offer/demand)
Expects rapid E-commerce growth




Europeans buy 4 times more from foreign webs
What do we do?
Think about technology as a service
Publishers have to main assets




Provide services to authors and readers
Provide better services to your authors




Greater financial transparency and shorter compensation payment periods
Share information about their book
performance




              Engage with your authors
Proactive counselling services
  beyond editorial content




Advise on digital rights, DRM, web design, etc.
Training services for your authors




How to use Twitter, Facebook, engage with readers, etc
Provide services around upcoming narrative skills
The Human Factor, your main difference




 Amazon, Apple, Google, etc. “Non human” platforms
Start selling direct




Not only because of better margins, but because it will allow you to…
To access real time knowledge, to make
business decisions




 Impact on sales and marketing strategy
Competitive advantage in the XXI




                            http://www.flickr.com/photos/29890539@N07/4648496819




                     Customer behaviour
In the digital economy you must know your client




                     http://www.flickr.com/photos/29890539@N07/4648496819
Day / time book discovery & purchase
Reading behaviour
Must track & analyze social reading practices
To provide your readers with premium services




Users are more willing to pay for services than content
Create a community of readers around
your content and authors




                 Engage with your readers
To provide discovery tools beyond purchase
Must develop book recomendations systems
on REAL reading satisfaction and affinities




                             http://www.flickr.com/photos/41397136@N00/417941900
To compete with Amazon, Apple, Google, etc




We need to create economies of scale
None of these companies think locally




        Internet has no frontiers
International revenues of GAFA players in 2011



                                                                               Google: 54 %

                                                                               Apple: 54 %

                                                                               Facebook: 38 %

                                                                               Amazon: 46 %


http://www.niemanlab.org/2012/01/the-newsonomics-of-global-media-imperative/
We must think European




Must aggregate content, services, users, etc.
More than books




Not enough traffic to be competitive in the Net
We done it in other sectors
How to avoid Amazon taking over Europe?



1)     Think about technology as a service
2)     The Human Factor: Services to authors and readers
3)     Increase your offer and redefine pricing
4)     Sell direct: Understand customer behaviour
5)     Develop new discovery tools beyond purchase
6)     Create a Book Airbus consortium: More than books
Grazie mille / Thank you

Javier Celaya jcelaya@dosdoce.com Tel: +34.606.367.708

    Web: www.dosdoce.com Twitter: @javiercelaya
     LinkedIn: www.linkedin.com/in/javiercelaya

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What's Different (and What's the Same) in Europe