Presentation given at NextGen 11 conference, looking at the economic and social impact of getting citizens online in the network of UK online centres.

1. Section Divider: Heading intro here. UK online centres and digital inclusion Exploring the impact of being online both socially and economically, and why UK online centres are key to unlocking the potential digital inclusion offers the UK Ian Clifford, Nov 2011

2. The digital journey Early Adopter Functional use Communications Information Transactions Content creator Entertainment Social web The use of digital technology to improve the lives and life chances of all citizens and the places in which they live. Entre-preneur Inclusion Engagement Empowerment

4. 40.8m adults use the internet daily … BUT 8.7m never use it Source: ONS 2006-11

6. Where: there’s a North-South divide All UK: 18% never used Source: ONS 2010

7. UK online centres users lives – before and after “ Does the internet improve lives?” Freshminds April, 2009 Communicate more Feel more connected to local community Feel less concerned about skills, work and health

8. Source ONS 2010 2% of people in the highest income category (>£40,000) have never used the internet, compared to 31% of those in the lowest income (<£10,399) category It is a case of social equality 55% of people without any qualifications have never used the internet, compared to 2% with a degree

9. Products: www.go-on.co.uk

11. If all UK digitally excluded adults got online and made one digital contact with Government each month, this would save the Government £900 million per year PwC & Martha Lane Fox “ The Economic Case for Digital Inclusion” www.raceonline.org/resources Oct 2009