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The Emerging Role of Social Media
Analytics in Health Care and Medicine
                             Dr. Sudha Ram
    Director, INSITE Center for Business Intelligence and Analytics
         McClelland Professor of MIS and Computer Science
                         Member, BIO5 and IE
                     Eller College of Management
                          University of Arizona
                            Tucson, AZ 85721
                     Email: ram@eller.arizona.edu
                       INSITE: www.insiteua.org


                            July 31, 2012
Web: Limitless Possibilities
• Treasure Trove of Big Data, Dynamic
  Content, Hard Problems
• Volume, Velocity, Variety of Data
• Unstructured Data, Timestamped,
  location based
• Predictive Analytics and Data Mining to
  the Rescue
Web – Interaction Networks
  Model as an Interaction Network
Network of Interactions
• Explicit Networks: Followers and Following
  on Twitter, Friendships on Facebook,
  LinkedIn Professional Network
But….. More interesting….
• Implicit Networks: Based on Interactions on
  forums, FB Pages, Wikipedia, Yelp,
  Foursquare….
• These hidden networks can reveal a lot of
  interesting patterns.

                                                4
Implicit Interaction Network
Implicit Interactions
• Wikipedia: Edits and Collaborations on
  an article, across articles, on a topic…
• Facebook: Posts and comments
• Twitter: Tweets, replies, retweets
• Blogs: Comments and responses
• Forums: Threads, responses



                                             6
Media News Diffusion
     Networks
    Timeline – 3 months
September – November 2011
BBC
Network
Nytimes
Leveraging Social Media
• Health care
• Biomedical Research
• Personalized Medicine




                              12
Online Healthcare Communities
•   Patients Like Me
•   CureTogether
•   MedHelp
•   23andMe




                                13
OHCs
• Individuals sharing Information
• Diseases, Treatments, Symptoms, disease
  progression, blood tests and results,
  demographics,
• Large Populations of cases and controls
• Rapidly producing clinical research results
• PLM – 150,000+ individuals, MedHelp: 12
  million+ users

                                                14
OHC Examples
• ALS (amyotrophic lateral sclerosis) and
  Lithium Treatment (PLM, 2011)
• Parkinson’s Disease – 2 novel genes
  Genotyping services, phenotyping
  information gathered online (23andMe,
  2011)
• Multifocal lens implant failures
  (MedHelp)

                                            15
Other examples

• MyHeartMap: Crowdsourcing to located
  AEDs in Philadelphia
• RxAnte: Medication Adherence and
  Intervention Design
• Genomera: Socially designed health care
  studies



                                            16
Benefits of Using Social Media
•   Accelerate the pace of research
•   Recruitment of subjects for clinical trials
•   Replicate GWAS quickly and reliably
•   Answer Community generated questions
•   Live experiments




                                                  17
INSITE Center
• Collect data, structure and clean it to create
  datasets
• Build tractable models and algorithms for
  detecting patterns and further our
  understanding
• Observe structures not visible on a smaller
  scale
• Live Analytics and Real Time Business
  Intelligence
Conclusion
• Free the Data
• Link Social Media generated Data with
  Transactional data
• Discovery Driven Approach




                                          19
Discussion

     Thank you!
         

Questions/Comments??
ram@eller.arizona.edu



                        20

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Emerging Role of Social Media Analytics in Health Care and BioMedical Research

  • 1. The Emerging Role of Social Media Analytics in Health Care and Medicine Dr. Sudha Ram Director, INSITE Center for Business Intelligence and Analytics McClelland Professor of MIS and Computer Science Member, BIO5 and IE Eller College of Management University of Arizona Tucson, AZ 85721 Email: ram@eller.arizona.edu INSITE: www.insiteua.org July 31, 2012
  • 2. Web: Limitless Possibilities • Treasure Trove of Big Data, Dynamic Content, Hard Problems • Volume, Velocity, Variety of Data • Unstructured Data, Timestamped, location based • Predictive Analytics and Data Mining to the Rescue
  • 3. Web – Interaction Networks Model as an Interaction Network
  • 4. Network of Interactions • Explicit Networks: Followers and Following on Twitter, Friendships on Facebook, LinkedIn Professional Network But….. More interesting…. • Implicit Networks: Based on Interactions on forums, FB Pages, Wikipedia, Yelp, Foursquare…. • These hidden networks can reveal a lot of interesting patterns. 4
  • 6. Implicit Interactions • Wikipedia: Edits and Collaborations on an article, across articles, on a topic… • Facebook: Posts and comments • Twitter: Tweets, replies, retweets • Blogs: Comments and responses • Forums: Threads, responses 6
  • 7.
  • 8. Media News Diffusion Networks Timeline – 3 months September – November 2011
  • 9.
  • 12. Leveraging Social Media • Health care • Biomedical Research • Personalized Medicine 12
  • 13. Online Healthcare Communities • Patients Like Me • CureTogether • MedHelp • 23andMe 13
  • 14. OHCs • Individuals sharing Information • Diseases, Treatments, Symptoms, disease progression, blood tests and results, demographics, • Large Populations of cases and controls • Rapidly producing clinical research results • PLM – 150,000+ individuals, MedHelp: 12 million+ users 14
  • 15. OHC Examples • ALS (amyotrophic lateral sclerosis) and Lithium Treatment (PLM, 2011) • Parkinson’s Disease – 2 novel genes Genotyping services, phenotyping information gathered online (23andMe, 2011) • Multifocal lens implant failures (MedHelp) 15
  • 16. Other examples • MyHeartMap: Crowdsourcing to located AEDs in Philadelphia • RxAnte: Medication Adherence and Intervention Design • Genomera: Socially designed health care studies 16
  • 17. Benefits of Using Social Media • Accelerate the pace of research • Recruitment of subjects for clinical trials • Replicate GWAS quickly and reliably • Answer Community generated questions • Live experiments 17
  • 18. INSITE Center • Collect data, structure and clean it to create datasets • Build tractable models and algorithms for detecting patterns and further our understanding • Observe structures not visible on a smaller scale • Live Analytics and Real Time Business Intelligence
  • 19. Conclusion • Free the Data • Link Social Media generated Data with Transactional data • Discovery Driven Approach 19
  • 20. Discussion Thank you!  Questions/Comments?? ram@eller.arizona.edu 20