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YOU
Consumer Trends
                                 Enjoy Receiving
                                                                                                                  Put Time Aside
                 0%   10%   20%      30%    40%    50%        60%     70%         80%                                                                             78%
                                                                                                                                                  76%             76%
                                                                                                                                    74%                           74%
Wave 17 (2012)                                                            66%
                                                                                               72%                      72%                                       72%
                                                                                                                                                                  70%
      Wave 15                                                        64%                                                                                          68%
                                                                                                          67%
                                                                                                                                                                  66%
                                                                                                                                                                  64%
      Wave 12                                      45%                                                                                                            62%

                                                                                             Wave 7     Wave 10      Wave 13     Wave 15       Wave 17
 Wave 9 (2009)                                     44%
                                                                                             (2008)                                             (2012)




                                                                                                             Relevance of Direct Mail
                                                                                                                                                                     70%
           DM is useful to find out about products/services
                                                                                68%                                                                       65%        65%
                                                                  67%
                                                                                66%
                                             65%                                                                                                                     60%
                            64%                                                 64%                               59%                 58%
                                                                                62%                                                                                  55%
                                                                                60%
                                                                                58%                                                                                  50%
                                                                                                49%
                                                                                56%
           55%                                                                                                                                                       45%
                                                                                54%
                                                                                52%                                                                                  40%

                                                                                50%     Wave 9 (2009)      Wave 12             Wave 15           Wave 17 (2012)

  Wave 9 (2009)        Wave 12          Wave 15          Wave 17 (2012)


                                                                                                                      Source: Business Waves, Amárach Research 2008-2012
656%
Return on
             Quantity 1,220
             Spend     €659
investment   Return €4,980
Direct Marketing
Direct Marketing
Direct Marketing
Direct Marketing
Direct Marketing

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Direct Marketing

  • 1. YOU
  • 2. Consumer Trends Enjoy Receiving Put Time Aside 0% 10% 20% 30% 40% 50% 60% 70% 80% 78% 76% 76% 74% 74% Wave 17 (2012) 66% 72% 72% 72% 70% Wave 15 64% 68% 67% 66% 64% Wave 12 45% 62% Wave 7 Wave 10 Wave 13 Wave 15 Wave 17 Wave 9 (2009) 44% (2008) (2012) Relevance of Direct Mail 70% DM is useful to find out about products/services 68% 65% 65% 67% 66% 65% 60% 64% 64% 59% 58% 62% 55% 60% 58% 50% 49% 56% 55% 45% 54% 52% 40% 50% Wave 9 (2009) Wave 12 Wave 15 Wave 17 (2012) Wave 9 (2009) Wave 12 Wave 15 Wave 17 (2012) Source: Business Waves, Amárach Research 2008-2012
  • 3.
  • 4.
  • 5.
  • 6. 656% Return on Quantity 1,220 Spend €659 investment Return €4,980