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Application of Outcome Mapping
Participatory M&E for EcoZD

International Livestock Research Institute (ILRI)


                     Source: Simone Hearn’s slides / edited by Korapin
                         Tohtubtiang for OM follow-up meeting, HCMC
Session Layout    28 May 2012 : OM Layer 2

• The heart of EcoZD PM&E
• OM: Concepts and Process
• Identification of Boundary Partner
• Outcome Challenge Statement &
  Progress Markers
• Develop Strategy Map
• Summary & reflections
The heart of EcoZD Participatory M&E
Why are we doing this???
  ***Learning process, not conventional M&E***
  • EcoHealth Capacity Building
  • Organisational Capacity Development
       Your own organisation: Self-assessment –
        constantly learning & adapting
       Boundary Partners’ Org.

  • Increase Ownership & Sustainability
Outcome Mapping


           Source: Simone Hearn’s slides / Korapin Edited
                        for OM follow-up meeting, HCMC


    www.outcomemapping.ca
Brief definition of OM

• A participatory method for
  planning, monitoring and
  evaluation
• Focused on changes in
  behaviour of those with
  whom the project or
  program works
• Oriented towards social &
  organizational learning
Focus of Outcome Mapping




Inputs   Activities   Outputs   Outcomes   Impacts

                                                time



                      Outcome Mapping
Three key concepts in OM:

 1. Sphere of influence

 2. Boundary Partners

 3. Changes in behaviour as
    ‘Outcomes’
There is a limit to our influence



 Project           Partners         Beneficiaries




 Sphere of       Sphere of
                                   Sphere of interest
  control        influence
 operational   Relationships &     social, economical,
environment    Interactions      environmental states &
                                          trends
There is a limit to our influence


 Inputs,           Outcomes:        Impact:
 activities,       Changes in       Changes in
 outputs           behavior         state




 Sphere of       Sphere of
                                   Sphere of interest
  control        influence
 operational   Relationships &     social, economical,
environment    Interactions      environmental states &
                                          trends
Who are your boundary partners?




Programme




                         Beneficiaries

                         Stakeholders / partners

                         Boundary Partners
LF vs OM
           Goal                                                                Goal
                                                 I, myself, will change
                                                gradually in capability /     outcome
                                                  behavior/mindset .. ,
                                                    all depends on my
                                                decision, my intention

                             Join
                                                                             The goal is
                             me/work
           Act.2                                                            my response,

                                                                                                
                    Act.3    with me/
                                                                              I want it
                             we have
   Act.1                      more
                              power


                        My action plan is

           
                                                     My goal is increase your
                       rational, strategic ,         capability, encourage you                 I realized

                                                                               
  The                     cause - effect              to change your behavior                   that my
goal is                                                     by yourself.                   limited power
  my                 I have power to                                                         to influence
respon                                                                                        or change
                   change or make goal                                                        someone-
   se                    happen      www.outcomemapping.ca                                    something
Why Outcome Mapping?
 Project
proposal                                         Beneficiaries
                                               Farmer
                                               People
                                               consumer


                                                    Impact
                                                 Quality of Life
Partners                                            Healthy
             OUTPUTS
activities                                        Food Safety
                1-3 yrs
                 •Reports
                 •Present research paper             Not
                 • Communicate findings
                 to communities.
                                                   success
                 • Number of #...... Project
                                     closed
Result chain & OM thinking: EcoZD framework

  Inputs   Activities       Outputs      Outcomes

ILRI       Project       *Research      • Knowledge
           Activities    findings         base policy
           *Training     *Academic      • Improved
Partners
           *Data         Journal          Capacity
           collection                   • Prevention &
           *Data                          control of
           Analysis                       ZEIDs
                                        • ???
                  Impacts
               *Healthier society
            *In Full Control of ZEIDs
Application of OM: the in-between process
   Outputs                                   Outcomes
               Outcome = Changes

 *Research                              • Policy makers adopt
             Changes in personal
 findings                                 the findings
             (behaviour/ practices) &
 *Academic   Org. levels                • Positive changes in
 journal
             (regulations, rules)         hygienic practices
             PME – ownership -          • Researchers have
             sustainability               better skills in EID
             Constantly learn &           risk assessment
             adaptive management


                                             Contribute to
                                            (not attribute)

                      Impacts
EcoZD OM application                 VDC &
                                      CC

   Research
   Associates                                      Group of
                     EHRC   CAM                    villagers
       Layer 2                         CHI
                     CMU
  KKN
Students                           Layer 1                SH
                 EHRC                                    Owners
                            ILRI             JTV
                 UGM

  Village
  leaders            IND               LAO         BPs
                            VTN

            Rabies
            Cadres                   BPs
OM explains…                Outcome challenge : Pig traders      Good management of
                             actively involve in training              ZEID which
                             regarding the surveillance of           contributes to
                             diseases. They understand risk             healthier
                             and prevention of prioritised
                                                                      communities
                             ZEIDs. They are able to minimise
                                                                        xxxxxxx
                             risk by changing their practices
        Pig traders          and collaborative well in providing xxxxxxx
                             useful information.
                                                   Understand xxxxx
  Vietnam team                                           risk &
                                        Actively prevention
                            BPs       involved in
                                        training

Research Activities :          Activities for BPs: (Strategy Map)
1) Retrospective study         1) Informal visits & discussion
2) Literature reviews          2) Training & workshop & technical supervision
3) Cross-sectional study       3) Develop good practices manual
4) Questionnaire survey
                               4) Encourage BPs through media, PR
5) In-depth animal survey
                               5) Help sustain BPs work, network
6) Lab analysis
7) Data analysis
Step 1: Vision

improved human, social, & environmental wellbeing
Vision
Successful prevention & control of
ZEIDs has been achieved in Vietnam.
Through strong collaboration between
public health and animal health
personnel, knowledge based policy
has become mainstream approach to
sustainably deal with ZEIDs.
Therefore, this contributes to healthier
communities throughout the country.
Step 2: Mission




The mission is that “bite” of the
vision statement on which the
  program is going to focus.
Mission
In support of its vision, Vietnam team
takes an Ecohealth approach to
undertake research, capacity building,
and communication so as to better
prevent, control, and manage the
prioritized zoonoses in targeted areas.
The team communicates the findings
and develops capacity of Boundary
Partners who have significant roles in
the management of ZEIDs.
Step 3: Boundary Partners


Those individuals, groups, &
organizations with whom a program
interacts directly to effect change &
with whom the program can anticipate
some opportunities for influence.
Step 4: Outcome Challenge

• Describes how one BP is contributing
 maximally to the vision.
• Sets out the ideal actions,
 relationships & activities
• A cluster of ‘Love to see’
Outcome Challenge Statement
Pig traders actively collaborate in prevention
& control of zoonotic diseases. They are well
aware of risk factors and are able to improve
their practices to prevent diseases
transmission. They can sustain their
improved practices and disseminate
information on good practices. Thus,
establish a strong network of traders who
contribute greatly to prevention & control of
zoonotic diseases.
Step 5: Progress Markers
***Progress Markers are changes associated
WITH a Boundary Partner***
                                   Love to see
                                   (Deep transformation)



                          Like to see
                         (Active engagement)




                      Expect to see
                      (Early positive responses)
Progress Markers
Expect to see pig traders who:
1. Recognize and provide continual support to project
   activities i.e. training, workshop
2. Understand the risk and prevention of prioritised
   zoonotic diseases.
3. Understand how to reduce risk and able to improve
   their practices.
Like to see pig traders who:
4. Sustain their improved practices and regularly record
necessary information.
5. Are able to disseminate their knowledge and good
practices to other pig traders who are not among BPs.
Progress Markers
Love to see pig traders who:
6. Can set up representatives or committee to ensure &
monitor sustainability of good practices
Step 6: Strategy Maps
       Causal   Persuasive Supportive




I


E
Strategy Map
Strategies for Individual – aiming for BPs

       Causal          Persuasive               Supportive
      I-1.1     I-2.1 Informal field       I-3.1 Develop good
                visits                     practices manual

                I-2.2 Training regarding   I-3.2 Provide support
                risk factors, prevention   & knowledge transfer
                & control                  to sustain good
                                           practices after project
                                           ends
Strategy Map
Strategies to change working environment of BPs

         Causal       Persuasive            Supportive
E   E-1.1         E-2.1 Provide         E-3.1 Encourage
                  public awareness      networking of pig
                  materials             traders on
                  E-2.2                 prevention & control
                  Communication         of prioritised
                                        zoonotic diseases.
                  - Local news radio
                  - Flyer, poster
                  - Oral presentation
Step 7: Organisational Practices

1.   Prospecting for new ideas, opportunities, and resources

2.   Seeking feedback from key informants

3.   Obtaining the support of your next highest power

4.   Assessing and (re)designing products, services, systems, and procedures

5.   Checking up on those already served to add value

6.   Sharing your best wisdom with the world

7.   Experimenting to remain innovative

8.   Engaging in organizational reflection
Organisational Practices

Processes of obtaining information about
the program’s performance and system
transformation as a basis for learning
                           Earl, et al, 2001
Three kinds of monitoring information


             Program                   Partner

                           Strategies



relevance & viability                           outcomes
(actions of the program)                        (behaviour changes in the
Performance Journal                             partners)
                     implementation                 Outcome Journal
                     (interventions by the program)
                     Strategy Journal
Outcome Journal – data collection sheet
Outcome Journal : Data collection sheet
BP: Slaughter House Owners
Date of Monitoring Meeting
Working Period (from/ to)
Participants                       Names:                                      Organisations:
                                   1.
Recorded by:
Progress Markers                                    Evaluate  Description of changes            Support      Strategies to
                                                    Achieveme (Remarkable changes/ how/         Documents/   enhance
                                                    nt        who/ how many…)                   Evidences    achievement
                                                    L/ M/ H                                                  of PMs
Expect to see SH Owners who:
1. Understand current situation of their SLH                                                                 I-1.1
2. Realise the necessity for improvement                                                                     I-1.1, I-2.2
3. Are willing to improve their SH.
Like to see SH Owners who:
4. Cooperate with associated government officials                                                            I-2.2
to improve their SH.
5. Undertake to continuously improve their SH.
Love to see SH Owners who:
6. Sustain good functioning of SH in terms of
hygiene
7. Disseminate knowledge and best practices to
other SH owners and communities.
Next monitoring meeting

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Application of outcome mapping - Participatory monitoring and evaluation for EcoZD

  • 1. Application of Outcome Mapping Participatory M&E for EcoZD International Livestock Research Institute (ILRI) Source: Simone Hearn’s slides / edited by Korapin Tohtubtiang for OM follow-up meeting, HCMC
  • 2. Session Layout 28 May 2012 : OM Layer 2 • The heart of EcoZD PM&E • OM: Concepts and Process • Identification of Boundary Partner • Outcome Challenge Statement & Progress Markers • Develop Strategy Map • Summary & reflections
  • 3. The heart of EcoZD Participatory M&E Why are we doing this??? ***Learning process, not conventional M&E*** • EcoHealth Capacity Building • Organisational Capacity Development  Your own organisation: Self-assessment – constantly learning & adapting  Boundary Partners’ Org. • Increase Ownership & Sustainability
  • 4. Outcome Mapping Source: Simone Hearn’s slides / Korapin Edited for OM follow-up meeting, HCMC www.outcomemapping.ca
  • 5. Brief definition of OM • A participatory method for planning, monitoring and evaluation • Focused on changes in behaviour of those with whom the project or program works • Oriented towards social & organizational learning
  • 6. Focus of Outcome Mapping Inputs Activities Outputs Outcomes Impacts time Outcome Mapping
  • 7. Three key concepts in OM: 1. Sphere of influence 2. Boundary Partners 3. Changes in behaviour as ‘Outcomes’
  • 8.
  • 9. There is a limit to our influence Project Partners Beneficiaries Sphere of Sphere of Sphere of interest control influence operational Relationships & social, economical, environment Interactions environmental states & trends
  • 10. There is a limit to our influence Inputs, Outcomes: Impact: activities, Changes in Changes in outputs behavior state Sphere of Sphere of Sphere of interest control influence operational Relationships & social, economical, environment Interactions environmental states & trends
  • 11. Who are your boundary partners? Programme Beneficiaries Stakeholders / partners Boundary Partners
  • 12. LF vs OM Goal Goal I, myself, will change gradually in capability / outcome behavior/mindset .. , all depends on my decision, my intention   Join The goal is me/work Act.2 my response,   Act.3 with me/ I want it we have Act.1 more power My action plan is  My goal is increase your rational, strategic , capability, encourage you I realized  The cause - effect to change your behavior that my goal is by yourself. limited power my I have power to to influence respon or change change or make goal someone- se happen www.outcomemapping.ca something
  • 13. Why Outcome Mapping? Project proposal Beneficiaries Farmer People consumer Impact Quality of Life Partners Healthy OUTPUTS activities Food Safety 1-3 yrs •Reports •Present research paper Not • Communicate findings to communities. success • Number of #...... Project closed
  • 14. Result chain & OM thinking: EcoZD framework Inputs Activities Outputs Outcomes ILRI Project *Research • Knowledge Activities findings base policy *Training *Academic • Improved Partners *Data Journal Capacity collection • Prevention & *Data control of Analysis ZEIDs • ??? Impacts *Healthier society *In Full Control of ZEIDs
  • 15. Application of OM: the in-between process Outputs Outcomes Outcome = Changes *Research • Policy makers adopt Changes in personal findings the findings (behaviour/ practices) & *Academic Org. levels • Positive changes in journal (regulations, rules) hygienic practices PME – ownership - • Researchers have sustainability better skills in EID Constantly learn & risk assessment adaptive management Contribute to (not attribute) Impacts
  • 16. EcoZD OM application VDC & CC Research Associates Group of EHRC CAM villagers Layer 2 CHI CMU KKN Students Layer 1 SH EHRC Owners ILRI JTV UGM Village leaders IND LAO BPs VTN Rabies Cadres BPs
  • 17. OM explains… Outcome challenge : Pig traders Good management of actively involve in training ZEID which regarding the surveillance of contributes to diseases. They understand risk healthier and prevention of prioritised communities ZEIDs. They are able to minimise xxxxxxx risk by changing their practices Pig traders and collaborative well in providing xxxxxxx useful information. Understand xxxxx Vietnam team risk & Actively prevention BPs involved in training Research Activities : Activities for BPs: (Strategy Map) 1) Retrospective study 1) Informal visits & discussion 2) Literature reviews 2) Training & workshop & technical supervision 3) Cross-sectional study 3) Develop good practices manual 4) Questionnaire survey 4) Encourage BPs through media, PR 5) In-depth animal survey 5) Help sustain BPs work, network 6) Lab analysis 7) Data analysis
  • 18.
  • 19. Step 1: Vision improved human, social, & environmental wellbeing
  • 20. Vision Successful prevention & control of ZEIDs has been achieved in Vietnam. Through strong collaboration between public health and animal health personnel, knowledge based policy has become mainstream approach to sustainably deal with ZEIDs. Therefore, this contributes to healthier communities throughout the country.
  • 21. Step 2: Mission The mission is that “bite” of the vision statement on which the program is going to focus.
  • 22. Mission In support of its vision, Vietnam team takes an Ecohealth approach to undertake research, capacity building, and communication so as to better prevent, control, and manage the prioritized zoonoses in targeted areas. The team communicates the findings and develops capacity of Boundary Partners who have significant roles in the management of ZEIDs.
  • 23. Step 3: Boundary Partners Those individuals, groups, & organizations with whom a program interacts directly to effect change & with whom the program can anticipate some opportunities for influence.
  • 24. Step 4: Outcome Challenge • Describes how one BP is contributing maximally to the vision. • Sets out the ideal actions, relationships & activities • A cluster of ‘Love to see’
  • 25. Outcome Challenge Statement Pig traders actively collaborate in prevention & control of zoonotic diseases. They are well aware of risk factors and are able to improve their practices to prevent diseases transmission. They can sustain their improved practices and disseminate information on good practices. Thus, establish a strong network of traders who contribute greatly to prevention & control of zoonotic diseases.
  • 26. Step 5: Progress Markers ***Progress Markers are changes associated WITH a Boundary Partner*** Love to see (Deep transformation) Like to see (Active engagement) Expect to see (Early positive responses)
  • 27. Progress Markers Expect to see pig traders who: 1. Recognize and provide continual support to project activities i.e. training, workshop 2. Understand the risk and prevention of prioritised zoonotic diseases. 3. Understand how to reduce risk and able to improve their practices. Like to see pig traders who: 4. Sustain their improved practices and regularly record necessary information. 5. Are able to disseminate their knowledge and good practices to other pig traders who are not among BPs.
  • 28. Progress Markers Love to see pig traders who: 6. Can set up representatives or committee to ensure & monitor sustainability of good practices
  • 29. Step 6: Strategy Maps Causal Persuasive Supportive I E
  • 30. Strategy Map Strategies for Individual – aiming for BPs Causal Persuasive Supportive I-1.1 I-2.1 Informal field I-3.1 Develop good visits practices manual I-2.2 Training regarding I-3.2 Provide support risk factors, prevention & knowledge transfer & control to sustain good practices after project ends
  • 31. Strategy Map Strategies to change working environment of BPs Causal Persuasive Supportive E E-1.1 E-2.1 Provide E-3.1 Encourage public awareness networking of pig materials traders on E-2.2 prevention & control Communication of prioritised zoonotic diseases. - Local news radio - Flyer, poster - Oral presentation
  • 32. Step 7: Organisational Practices 1. Prospecting for new ideas, opportunities, and resources 2. Seeking feedback from key informants 3. Obtaining the support of your next highest power 4. Assessing and (re)designing products, services, systems, and procedures 5. Checking up on those already served to add value 6. Sharing your best wisdom with the world 7. Experimenting to remain innovative 8. Engaging in organizational reflection
  • 33. Organisational Practices Processes of obtaining information about the program’s performance and system transformation as a basis for learning Earl, et al, 2001
  • 34. Three kinds of monitoring information Program Partner Strategies relevance & viability outcomes (actions of the program) (behaviour changes in the Performance Journal partners) implementation Outcome Journal (interventions by the program) Strategy Journal
  • 35.
  • 36. Outcome Journal – data collection sheet Outcome Journal : Data collection sheet BP: Slaughter House Owners Date of Monitoring Meeting Working Period (from/ to) Participants Names: Organisations: 1. Recorded by: Progress Markers Evaluate Description of changes Support Strategies to Achieveme (Remarkable changes/ how/ Documents/ enhance nt who/ how many…) Evidences achievement L/ M/ H of PMs Expect to see SH Owners who: 1. Understand current situation of their SLH I-1.1 2. Realise the necessity for improvement I-1.1, I-2.2 3. Are willing to improve their SH. Like to see SH Owners who: 4. Cooperate with associated government officials I-2.2 to improve their SH. 5. Undertake to continuously improve their SH. Love to see SH Owners who: 6. Sustain good functioning of SH in terms of hygiene 7. Disseminate knowledge and best practices to other SH owners and communities. Next monitoring meeting
  • 37. Strategy Journal – data collection sheet Strategy Journal: data collection sheet Date of Monitoring Meeting (DD/MM/YYYY): Working period (from/to): Contributors to Strategy journal’s recording: Strategy/ Activities: How well the strategy influenced BP’s changes towards (Description, when, what, how) achievement of Progress markers? Outputs from the activities Success stories: Required follow-up / changes Lesson Learned: Next monitoring meeting
  • 38. Performance Journal – data collection sheet Performance Journal: Data Collection Sheet Key concept: to help the project remains efficient, effective, relevant, and sustainable. EHRC CMU Date of Monitoring Meeting 16th March 2012 Contributors to Performance journal’s recording: Activity which reflects Organisational Practices: Leadership allocation How? Description of activity: Allocation of ownership through an agreement on budget management. This encourages ownership and more efficient cooperation with other faculties. Working Period from Which practices do this activity reflect? Practice 3, 4, 8 What are lessons learned? Date of Next monitoring meeting: Notes: Practice 1. Prospecting for New Ideas, Opportunities, and resources Actions which help fulfill the team’s mission Practice 2. Seeking Feedbacks from Key Informants Key informants mean those who have expertise in relevant fields (may not involve directly with the project) – can benefit the work between you and your partner. Should be the persons who are willing to give honest feedbacks or comments. Practice 3. Obtaining the Support of Your Next Highest Power Thinking in an organizational environment: actions to obtain chances for your supervisors’s (or management level) support and also involve them to strengthen their ownership and commitment Practice 4. Assessing and (Re)designing Products, Services, Systems, and Procedures Monitor & modification – on going process to ensure products, services, systems, and procedures meet emerging needs and demands Practice 5. Checking Up on those Already Served to Add Value Constantly checking with BP for feedbacks regarding things project already provided – extract lessons learn and feed them to new work Practice 6. Sharing You Best Wisdom With the World Share with internal & external colleagues and networks Practice 7. Experimenting to Remain Innovative Explore new directions, tools, and partnerships – including consulting those not normally consulted. Think out of the box. Practice 8. Engaging in Organisational Reflection Reflect on project’s performance, direction, resource allocation etc. View every activity as lessons/ opportunity to learn.
  • 39. To be finalised: • Boundary Partner: • Number of BPs • Outcome Challenge Statement & Progress Markers • Strategies: • Plan strategies • Prioritise Strategies to be implemented & monitored • How activity will be conducted? • Timeline • Budget

Notas do Editor

  1. ***the whole process values learning***- EcoHealth capacity building = promote the application of EH  in research, participatory approach with BPsOrg. capacity = learn from lessons/ practices  keep improving strategies  planning for new thingsPartners’ org. = understand the goal together, feel the need to improvement  Ownership of programme create Sustainability***empowerment + ownership  sustainability***
  2. Slide is Simone Hearn’s belonging.Weeraboon edited for introducing OM to ILRI meeting, 28-29 July 2011 at Vientiane, Lao
  3. Examples of ‘super heroes’ Emphasise the nature of Logframe that think in a linear way and assume ‘causal relationship’ of implementing activities and then achieve expected outputs/ outcomes
  4. This slide should explain: *** point out that this results chains merely illustrate a simplified process  in reality project process in NON LINEAR***Why OM can capture ‘outcomes’ which are described as changesContribution not attribution Emphasise mutual learning and adapting***
  5. - The ‘in-between’ process of LearningTypes of changes we are looking for The interaction between you and your partners encourage participation/ ownership/ sustainabilityExamples of outcomes  consequences of our interaction with partnersContribution not attribution
  6. To evaluate achievement – a more quantitative/ less subjective wayCategorise the practices which represent H/M/L examples PM 3Describe a more hygienic practice consists of? Try to group it!