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Enhancing interconnectivity of short and long
distance transport networks through passenger
focused interlinked information-connectivity
Project 266250.
Coordinator: Star Engineering GmbH

IC-IC development

IIID

30 July 2013

IC-IC development M18

1
IC-IC
IC-IC addresses work programmes of the call
•

•

IIID

TPT.2010-4. Optimisation and integration of R&D
efforts for transport of passengers by enhanced intermodality

TPT.2010-5. Demand/supply management and logistics for
transport of passengers through increased co-modality and
understanding of social behaviour

30 July 2013

IC-IC development M18

2
IC-IC Consortium
Project partners
IC-IC Contributors:
•
•
•

11 partners from 5 European countries
6 Scientific Advisors from America, Asia and Europe
Mobility providers from 4 European airport regions

A presentation on the expected outcome of IC-IC, the
InfoConnectivity System (ICS), along with further information, can be
found on www.ic-ic.eu

IIID

30 July 2013

IC-IC development M18

3
IC-IC Consortium
Project partners
UK

DE

IN2

HdM
Fuenfwerken
STAR

NL
AT

HKU
ESPI designers

FR

IIID

Attoma
ENSAD

IIID

30 July 2013

FHJ
Fluidtime

IC-IC development M18

4
IC-IC Consortium
Scientific
Advisors
from
NL
DE

USA
AT
JP

TW

IIID

30 July 2013

IC-IC development M18

5
IC-IC Key Stakeholders
IC-IC Key
Stakeholders
Airport Regions:
Amsterdam NL
Frankfurt E
DE

Paris FR
Vienna AT

IIID

30 July 2013

IC-IC sets out to develop an
Infoconnectivity System
(ICS)
For Key Stakeholders
(mobility providers) of
European airport regions in
Austria, France, Germany
and The Netherlands

IC-IC development M18

6
Survey on traveller needs
Project progress and results
Covering Month 1 to 18 (of 36)

IIID

30 July 2013

IC-IC development M18

7
WP1: Information acquisition
A survey on traveller needs was carried out in Spain, Poland and

4541

Russia, addressing
persons, establishing information
requirements of air-travellers wishing to use public transport to
travel to and from the airport.

WP1
Survey on
traveller needs
IIID

30 July 2013

IC-IC development M18

8
WP1: Information acquisition

ES

PL

RU

WP1
Survey on
traveller needs
IIID

30 July 2013

IC-IC development M18

9
WP1: Information acquisition
Investigations on global scale, to collect related studies and
standards

WP1
+
IIID

30 July 2013

Literature &
standards survey

Work Package 1 completed

IC-IC development M18

10
WP1: Information acquisition

WP1
Survey on
Literature &
+
traveller needs
standards survey
IIID

30 July 2013

Work Package 1 completed

IC-IC development M18

11
WP2: Conceiving Personas, Journeys, Scenarios
WP1

NL

FR

DE

AT

In WP2, based on
previous
findings, exemplary
virtual travellers
(“Personas”)representin
g focus groups were
created and explored in
relation to their
journeys and the
encountered travel
scenarios.

WP2
Personas

IIID

+

Journeys

30 July 2013

+

Scenarios

IC-IC development M18

Work Package 2
completed
12
! "# Persona example +/*- 0/12*3+- ( 4/167( - 0+8
$% ( ) *+,% %(
'
*- .
%
%
*/%
WP2:
Q ) 50,( R
M
%

. ( +/*- 0G% %
% K0+3,*%
_S`
'Persona #15:% - ( 7: - @ 3C?7% /) *+,%
( F38 > ( - ,GE*+(
)
Haruto % 8 ,+0Requirement: Connecting public transport
Questions solved
AT THE AIRPORT
•!
Where is the station located ?
•!
When do the modes leave
Appropriate questions from our diary study:
•!
Where is the right baggage conveyor belt?
•!
What shoud I do if my baggage is lost?

IN THE PUBLIC TRANSPORTS
•!
which station to get off to take me closest to!
•!
what is the chosen connecting public transport´s
line direction/station name?
•!
which station to get off!
•!
How much is the fare?
•!
When do the modes leave? (Real Time)
Appropriate questions from our diary study:
•!
Where can I find a tourist information?
•!
Where can I change money?

Personas

Journeys

•!
Where can I find public transport (e.g. at night)?
•!
How much does it cost?
•! which time does the next connection leave?
At

8 9: %
IIID

! "#! $%2013* +' ,%
'
30 July& ( )'

Helpful Persona descriptions:
•!
Interested in consumer electronics
•!
Owns a tablet computer although some problems using it.
•!
Tends to forget things from time to time.
•!
Can dispense the glasses, if the display is big enough
•! enjoy life and have a good time
To
•!
Kumiko:
is handicapped by her weak eyesight and low mobility
(needs clear direction hints)

WP2

Scenarios
' *
IC-IC 1' 23 4 % ' ' 567%
development M18

- ,. //' 0
/%

HF%
13
WP3: Field investigations
WP1

WP2

WP3 started with the creation
of the traveller information
requirements table,
a compendium of 160
information requirements to
be fulfilled by the future
Infoconnectivity System (ICS)

WP3
Traveller
requirements
table
IIID

30 July 2013

IC-IC development M18

14
WP3: Field investigations

WP3
Traveller
requirements
table
IIID

30 July 2013

IC-IC development M18

15
WP3: Field investigations

Studies at
Airport Regions:

Fact finding
Benchmarking
…

NL

FR

DE

AT

Studies on Key
Stakeholder premises
(Field investigations)
were carried out to
establish current status of
traveller information
provision, and evaluate
the performance of selfservice devices (selfcheck-in, ticket machines)
WP3

Traveller
Field
InfoConectivity
requirements
investigations
shortfalls
+
=
table
IIID

30 July 2013

IC-IC development M18

Work Package 3
completed
16
WP3: Field investigations
Fact Finding

Benchmarking of
Vienna Airport
Self-Service Facilities

Amsterdam airport region

IIID

30 July 2013

IC-IC development M18

17
WP3: Field investigations
Eurostar Terminal, Paris

page< 1 of 1

Frankfurt Airport

Vienna Airport

Amsterdam airport region

1

IIID

30 July 2013

IC-IC development M18

18
WP4: Creating an ICT enhanced ICS
WP3

WP4 provides the
technologic platform
for the ICS

UK

DE
AT
WP4
NFC, QR,
+
or other?
IIID

ICT
Impact
InfoConnectivity
+
=
=
realisation
assessment
System (ICS)
requirements

30 July 2013

IC-IC development M18

Work
Package 4
ongoing
19
WP5: ICS model applications
WP5 establishes required output information and data sources for
Traveller
Collection of
SYSTRAN automatic
the InfoConnectivity System (ICS), exemplifies translation software
information
+
requirements
predefined
provision of the ICS, and assesses for improvements in relation to
table
information
+
the current situation of traveller information provision. time data
Real
Amsterdam NL
+
An ICS Handbook, policy recommendations and a business model
Frankfurt E
DE
WP4
will be prepared.
Paris FR
Vienna AT
Work Package 5 – ongoing

WP5
ICS model
applications
IIID

30 July 2013

IC-IC development M18

20
WP5: ICS model applications

Traveller
requirements
table

Collection of
predefined
information

+

Amsterdam NL
Frankfurt E
DE
Paris FR
Vienna AT

SYSTRAN automatic
translation software
+
Real time data
+
WP4

WP5
ICS model
applications
IIID

30 July 2013

IC-IC development M18

21
WP5: ICS model applications

ICS model
applications

Assessment AT

WP5
ICS model
applications
IIID

Applications
assessment

30 July 2013

IC-IC development M18

22
WP5: ICS model applications

Scientific
Advisors
from

IC-IC Key
Stakeholders

Airport Regions:
Amsterdam NL
Frankfurt E
DE

NL
DE

Paris FR
Vienna AT

USA
AT
JP
TW

WP5
ICS model
applications
IIID

Applications
assessment

30 July 2013

Handbook

Policy recommendations

IC-IC development M18

Business
model
23
WP6: Networking, dissemination & participation
WP6 is geared to address to Stakeholders (mobility providers) with
affinity to a possible implementation of the ICS. This is done via
Newsletters, a Stakeholders Forum and a Stakeholders Conference

WP6
Newsletters

IIID

Stakeholders
forum

30 July 2013

Stakeholders
conference

IC-IC development M18

Work Package 6
ongoing
24
WP6: Networking, dissemination & participation

IC-IC Key Stakeholders only

Airport Regions:
Amsterdam NL
Frankfurt E
DE
Paris FR
Vienna AT
Date:
February 2014
WP6
Newsletters

IIID

Stakeholders
forum

30 July 2013

Stakeholders
conference

IC-IC development M18

Work Package 6
ongoing
25
WP6: Networking, dissemination & participation

IC-IC Stakeholders

Mobility providers:
global invitation
Date:
May 2014

WP6
Newsletters

IIID

Stakeholders
forum

30 July 2013

Stakeholders
conference

IC-IC development M18

Work Package 6
ongoing
26
IC-IC Final report
IC-IC will conclude in October 2014.

A presentation on the expected outcome of IC-IC, the
InfoConnectivity System (ICS), along with further
information, can be found on www.ic-ic.eu

WP7
Final
report
IIID

30 July 2013

IC-IC development M18

27
The research leading to these results has received
funding from the European Community's Seventh
Framework Programme (FP7/2007-2013) under grant
agreement n° 266250.
IIID

30 July 2013

IC-IC development M18

28

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IC-IC development

  • 1. Enhancing interconnectivity of short and long distance transport networks through passenger focused interlinked information-connectivity Project 266250. Coordinator: Star Engineering GmbH IC-IC development IIID 30 July 2013 IC-IC development M18 1
  • 2. IC-IC IC-IC addresses work programmes of the call • • IIID TPT.2010-4. Optimisation and integration of R&D efforts for transport of passengers by enhanced intermodality TPT.2010-5. Demand/supply management and logistics for transport of passengers through increased co-modality and understanding of social behaviour 30 July 2013 IC-IC development M18 2
  • 3. IC-IC Consortium Project partners IC-IC Contributors: • • • 11 partners from 5 European countries 6 Scientific Advisors from America, Asia and Europe Mobility providers from 4 European airport regions A presentation on the expected outcome of IC-IC, the InfoConnectivity System (ICS), along with further information, can be found on www.ic-ic.eu IIID 30 July 2013 IC-IC development M18 3
  • 4. IC-IC Consortium Project partners UK DE IN2 HdM Fuenfwerken STAR NL AT HKU ESPI designers FR IIID Attoma ENSAD IIID 30 July 2013 FHJ Fluidtime IC-IC development M18 4
  • 6. IC-IC Key Stakeholders IC-IC Key Stakeholders Airport Regions: Amsterdam NL Frankfurt E DE Paris FR Vienna AT IIID 30 July 2013 IC-IC sets out to develop an Infoconnectivity System (ICS) For Key Stakeholders (mobility providers) of European airport regions in Austria, France, Germany and The Netherlands IC-IC development M18 6
  • 7. Survey on traveller needs Project progress and results Covering Month 1 to 18 (of 36) IIID 30 July 2013 IC-IC development M18 7
  • 8. WP1: Information acquisition A survey on traveller needs was carried out in Spain, Poland and 4541 Russia, addressing persons, establishing information requirements of air-travellers wishing to use public transport to travel to and from the airport. WP1 Survey on traveller needs IIID 30 July 2013 IC-IC development M18 8
  • 9. WP1: Information acquisition ES PL RU WP1 Survey on traveller needs IIID 30 July 2013 IC-IC development M18 9
  • 10. WP1: Information acquisition Investigations on global scale, to collect related studies and standards WP1 + IIID 30 July 2013 Literature & standards survey Work Package 1 completed IC-IC development M18 10
  • 11. WP1: Information acquisition WP1 Survey on Literature & + traveller needs standards survey IIID 30 July 2013 Work Package 1 completed IC-IC development M18 11
  • 12. WP2: Conceiving Personas, Journeys, Scenarios WP1 NL FR DE AT In WP2, based on previous findings, exemplary virtual travellers (“Personas”)representin g focus groups were created and explored in relation to their journeys and the encountered travel scenarios. WP2 Personas IIID + Journeys 30 July 2013 + Scenarios IC-IC development M18 Work Package 2 completed 12
  • 13. ! "# Persona example +/*- 0/12*3+- ( 4/167( - 0+8 $% ( ) *+,% %( ' *- . % % */% WP2: Q ) 50,( R M % . ( +/*- 0G% % % K0+3,*% _S` 'Persona #15:% - ( 7: - @ 3C?7% /) *+,% ( F38 > ( - ,GE*+( ) Haruto % 8 ,+0Requirement: Connecting public transport Questions solved AT THE AIRPORT •! Where is the station located ? •! When do the modes leave Appropriate questions from our diary study: •! Where is the right baggage conveyor belt? •! What shoud I do if my baggage is lost? IN THE PUBLIC TRANSPORTS •! which station to get off to take me closest to! •! what is the chosen connecting public transport´s line direction/station name? •! which station to get off! •! How much is the fare? •! When do the modes leave? (Real Time) Appropriate questions from our diary study: •! Where can I find a tourist information? •! Where can I change money? Personas Journeys •! Where can I find public transport (e.g. at night)? •! How much does it cost? •! which time does the next connection leave? At 8 9: % IIID ! "#! $%2013* +' ,% ' 30 July& ( )' Helpful Persona descriptions: •! Interested in consumer electronics •! Owns a tablet computer although some problems using it. •! Tends to forget things from time to time. •! Can dispense the glasses, if the display is big enough •! enjoy life and have a good time To •! Kumiko: is handicapped by her weak eyesight and low mobility (needs clear direction hints) WP2 Scenarios ' * IC-IC 1' 23 4 % ' ' 567% development M18 - ,. //' 0 /% HF% 13
  • 14. WP3: Field investigations WP1 WP2 WP3 started with the creation of the traveller information requirements table, a compendium of 160 information requirements to be fulfilled by the future Infoconnectivity System (ICS) WP3 Traveller requirements table IIID 30 July 2013 IC-IC development M18 14
  • 16. WP3: Field investigations Studies at Airport Regions: Fact finding Benchmarking … NL FR DE AT Studies on Key Stakeholder premises (Field investigations) were carried out to establish current status of traveller information provision, and evaluate the performance of selfservice devices (selfcheck-in, ticket machines) WP3 Traveller Field InfoConectivity requirements investigations shortfalls + = table IIID 30 July 2013 IC-IC development M18 Work Package 3 completed 16
  • 17. WP3: Field investigations Fact Finding Benchmarking of Vienna Airport Self-Service Facilities Amsterdam airport region IIID 30 July 2013 IC-IC development M18 17
  • 18. WP3: Field investigations Eurostar Terminal, Paris page< 1 of 1 Frankfurt Airport Vienna Airport Amsterdam airport region 1 IIID 30 July 2013 IC-IC development M18 18
  • 19. WP4: Creating an ICT enhanced ICS WP3 WP4 provides the technologic platform for the ICS UK DE AT WP4 NFC, QR, + or other? IIID ICT Impact InfoConnectivity + = = realisation assessment System (ICS) requirements 30 July 2013 IC-IC development M18 Work Package 4 ongoing 19
  • 20. WP5: ICS model applications WP5 establishes required output information and data sources for Traveller Collection of SYSTRAN automatic the InfoConnectivity System (ICS), exemplifies translation software information + requirements predefined provision of the ICS, and assesses for improvements in relation to table information + the current situation of traveller information provision. time data Real Amsterdam NL + An ICS Handbook, policy recommendations and a business model Frankfurt E DE WP4 will be prepared. Paris FR Vienna AT Work Package 5 – ongoing WP5 ICS model applications IIID 30 July 2013 IC-IC development M18 20
  • 21. WP5: ICS model applications Traveller requirements table Collection of predefined information + Amsterdam NL Frankfurt E DE Paris FR Vienna AT SYSTRAN automatic translation software + Real time data + WP4 WP5 ICS model applications IIID 30 July 2013 IC-IC development M18 21
  • 22. WP5: ICS model applications ICS model applications Assessment AT WP5 ICS model applications IIID Applications assessment 30 July 2013 IC-IC development M18 22
  • 23. WP5: ICS model applications Scientific Advisors from IC-IC Key Stakeholders Airport Regions: Amsterdam NL Frankfurt E DE NL DE Paris FR Vienna AT USA AT JP TW WP5 ICS model applications IIID Applications assessment 30 July 2013 Handbook Policy recommendations IC-IC development M18 Business model 23
  • 24. WP6: Networking, dissemination & participation WP6 is geared to address to Stakeholders (mobility providers) with affinity to a possible implementation of the ICS. This is done via Newsletters, a Stakeholders Forum and a Stakeholders Conference WP6 Newsletters IIID Stakeholders forum 30 July 2013 Stakeholders conference IC-IC development M18 Work Package 6 ongoing 24
  • 25. WP6: Networking, dissemination & participation IC-IC Key Stakeholders only Airport Regions: Amsterdam NL Frankfurt E DE Paris FR Vienna AT Date: February 2014 WP6 Newsletters IIID Stakeholders forum 30 July 2013 Stakeholders conference IC-IC development M18 Work Package 6 ongoing 25
  • 26. WP6: Networking, dissemination & participation IC-IC Stakeholders Mobility providers: global invitation Date: May 2014 WP6 Newsletters IIID Stakeholders forum 30 July 2013 Stakeholders conference IC-IC development M18 Work Package 6 ongoing 26
  • 27. IC-IC Final report IC-IC will conclude in October 2014. A presentation on the expected outcome of IC-IC, the InfoConnectivity System (ICS), along with further information, can be found on www.ic-ic.eu WP7 Final report IIID 30 July 2013 IC-IC development M18 27
  • 28. The research leading to these results has received funding from the European Community's Seventh Framework Programme (FP7/2007-2013) under grant agreement n° 266250. IIID 30 July 2013 IC-IC development M18 28