เครื่องมือและเทคนิคการจัดการความรู้กับการบริการงานวิชาการ

1. Title : เครื่องมือและเทคนิคทางการจัดการความรูกับงานบริการวิชาการ
Author : จิรัชฌา วิเชียรปญญา Regis ID : 0004337
Source : วารสารสํานักหอสมุด มหาวิทยาลัยเชียงใหม ปที่ 13 ฉบับการจัดการองคความรู (2549-2550) หนา : 32-37

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nis~mnisnaiugm' nFjul~nJq4
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I. Hia
rA~aPdeHia~n~~AnnianlvA2iu~~0wi:oi2
nnu$auciu
n?iu$muiiu (Tacit knowledge) wuiui;dn?i~
rawi:$?driimeinds:aunisd nisbw ni3aumui
nisfinousu n'nuniuo~r~iaqnna rfiun?iujwu?n
fiua6Jryryiraa:ds:aunisd ~io~i"Junaiu$m'ein
wsa?ssn' elryaimryiawao~rtia:qnna~unisviin~iu
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A .
~2udivjm w%oaio~'nudhus'ln'iiu ~nsasuavria
umnirnnisimnisn?iuj~awi:6?~"3n~iu~muiiu
icd
11
. niv8a~?~inivrr~ndIluuriuui
(Knowledge forum)
t~unisimii.ilnssu~ioaiiar?Gidiw~u
iisnssunisadaJu rLa:aanrdiuun?iujdigu
ii.il.il:il'nuru:oeii~sdir~(uo ~Sunis~ilmTonia
"Lriqnna!~uiwud:rjm'lu~~an~d~uunaiui
daiiurra:iiu
,~nisinnisn?iuf 19u~~uan'mraan3:u?uni~
A
asds:noum'auns:uauni3~R"nq ddi6ry~aniss:q 1.2 ni.r~didaa(story telling)
i;an?lu$ilr2u (Knowledge identification) nThM1 riluns:uaunisdoaisnaiui dszflunisd
n?lui (Knowledge acquisition) ni3im~6uraa: 7:Mil~qnna ~"snFjuqnnarruu!d~Bumisnis
6~&"?1~$'(Knowledge stoIage and retrieval) ~jat~uimniinuoan~srdduun?iuj.ilinnaiuj
nis"L$naiui (Knowledge usage / Utilization) T m u ~ u " L f i ~ ~ u n ? i u j d d s i n (Explicitu
~4~~e
A
nisrnaoufiiu ns:.iliu rudailun?iuj (Knowledge knowledge) ~iiudnis~;iumomds-,aunisd
r~a:nim%an?iu$Md
Uansfer/DisUibution/Sharing) nl5~~~~l~~:nal~1~w'~~ri$d~~"L
(New knowledge creation) ugu~~tjnd8uri;osriu ns:{urua:~ii~rrsaY"umia~e"LM'~nna~iinaiu
uan.ilinmm?uniGmnisnaiujrra'? o~n'nsiiaiiu6o~ nss4i"Ld3:auni~dni~dsuujr~a:nisii~iu
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{
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management tools and techniques) d ~ l a ~ n ~ a i u bds:qnm"l~unisviiaiu~~~mu!n'
ni~rddaa
di~?uumn?iu6$duulniuoriiufluonisds:~nd~ ~flur5n~du~:m'uq
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33

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(Information Communica-
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(Knowledge market) iienssu
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rdu Mind map
dub
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.j?uiiu in?lua'ul3 (Knowledge domain) uSI:
n?iudrnnuii?uh(Passion)~udadrnha~~th
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r~a:dnisrmnrdduu ~ t i i ~ nR%PLLu?~$~$
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4. nids:elnd~an$osiodiviu b6km?ioya (Data mining)
nis'b~nsi:M"wq@ns3un?iui nisimn~unis5~nnevi (nis8urnwd)
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ju?bnnaiui nis6u~inisli'ii?s 15uviinaiui
(Knowledge consumer) n~ds:~nm% ~~8~nisGuui aniodiodaau6uiun?iui
jaiisnaiug' ni6nfiu6naiui s:uunisimnis~irovi
(Knowledge neator) 1 ni3iia~una~u~uam~~ quauiindfiCi6aauIai
jussruiEnisn?iuj
(Knowledge editor)
(Knowledge expert) / %sosnaiui I an%~.~flaunin'm~i6u
(Knowledqe broker)
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(Knowledge leader) aomn&siiEl~ihvuiuaososAns ~uwisilryryi
35

5. 2.3 n i ~ i m ~ ~ ~ ~ ~ u d ~ (Peopleimap) a ~ i ~
u~z riu
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(Knowledge
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(e - Leernlng)
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1 4 % (Best practices) uniuwM~ad.ramni¶&
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qryM7 (Solution-bases) %6an.rx%Yry~i(Case- 'ounnr6m ~~ofimui8mn?iuaiui.rnlwni~idiw
bases) ! f l ~ ~ ~ : ~ ~ ~ l ~ m ? i ~ ~ L d ~ ~ M " $ $ ~ ? n l ~ mud~rhun?iuaiuim
~~arnisi~6Ury~ivadqnnn
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(Knowledge porta~)
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n?
~~~w"ui~~u"si.r~~~5w~'~~~di~ryva~
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di~mbeit_halgaLtrapp.pdf (17 December 2006).
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