2. Smarter Government

3. <<insert…………Introductory Video here>>

4. Agenda
How do I get Started
What is a
Smarter Examples Smarter Water,
Government? Health, Transport, City
Operations

5. Smarter Government: a response to global demand
ACCELERATING GLOBALIZATION CHANGING DEMOGRAPHICS
Countries and societies are becoming more Median ages are rising in the developed
economically interdependent across social, political countries of Italy, Germany and Japan,
and cultural boundaries, as illustrated by current but dropping in developing ones such
economic conditions. as India.
EVOLVING SOCIETAL RELATIONSHIPS RISING ENVIRONMENTAL CONCERNS
Today, governments are expected to deliver results Societies and governments are becoming more
and value through secure, private services that are attuned to what the earth can provide and what
available anywhere at any time. it can tolerate.
GROWING THREATS TO SOCIAL STABILITY
EXPANDING IMPACT OF TECHNOLOGY AND ORDER
The adoption of the Internet is remaking the From terrorism to armed conflict to pandemics
landscapes of business, healthcare and to natural disasters, the character of threats is
government. changing.
5

6. A Smarter City ….
…… is one that integrates technology into a strategic approach to sustainability,
citizen well-being, and economic development ……… but also stressing the
importance of integration and interaction across multiple domains.
Pike Research
Smarter Cities 21st Century Government: Integrated across Multiple Domains

7. <<insert………… predictive crime analytics here
Video here 23 sec >>

8. A Smarter City ….
…… is one that integrates technology into a strategic approach to sustainability,
citizen well-being, and economic development ……… but also stressing the
importance of integration and interaction across multiple domains.
Pike Research
has moved from… Reactive to Predictive to Proactive: Applying advanced analytics and
industry expertise at all levels of the organization to more precisely predict - and continuously
act on - risks and opportunities.

9. More of the Same is Insufficient: Proactive Action
Water Transport Energy
Municipalities lose as much A major traffic jam in China A blackout in the Northeast of
as 20% of their caused gridlock for 60 miles the US affected over 55
water through leaks. and lasted ten days million people.

10. Example: Leveraging Information: Intelligent Transport

11. Needs to Outcomes: Smarter Citizen Services
Maximizing the social & Government Agencies
economic return on
investment
Social Family
Assistance Services
Pensions Public Health
Employment Disability &
Services Workers’
Comp.
Evidence Eligibility &
Management Entitlement
Participant Provider
Management Management
Non-Government Financial
Management
Organizations
(NGO)
Government Screening & Integrated Case
Agencies Application Management
Outcome
Life Event Identification
Benefit Outcome Service
Management Evaluation Provisioning
Providers Planning &
Selection
Outcome
Planning
Needs-Based
Triage
Client No Wrong
Door
Outcome
Management
Life Events Finance
Food
Shelter
Needs Health
Safety
SOCIAL and
Education ECONOMIC POTENTIAL
Social
Context

12. Smarter Citizen Services

13. Smarter Citizen Services

14. Smarter Citizen Services

15. The Council of a Large Spanish City
What if a diverse city council could become more efficient and better accomplish its political promises?
After introducing a new “Direction by Objectives” and “Budget by Programs” model, the council of a large city in Spain establishes a real
performance management solution.
The Opportunity What Makes it Smarter
City Hall needed to create a more efficient Through a robust, comprehensive performance management and reporting tool, City
management reporting process to streamline Hall can now ensure that its new strategy is enforced and aligned with all sectors,
measures and indicators, analyze data, and districts, institutes, and autonomous organizations throughout the city. Dashboards
allow for the exchange of cross-functional include more than 2,500 measures that are defined and linked to strategic objectives,
information exchange. which enables the council to assign municipal budgets based on key performance
indicators. As a result, the city is better able to accomplish political promises made to
its citizens as well as to become a more attractive city for tourists, companies and
investors.
Real Business Results
• Enabled municipal budgets to be driven by performance measures and
mandated strategic objectives
• Established a common framework to align all city services with the new strategy
• Allowed for strategies and targets to be evaluated on regularly
Solution Components “The implementation of a robust, comprehensive and integrated
• Cognos® 8 Business Intelligence performance management system to support our new
management model helps the city administration to be more
effective and transparent. This has given us a better view of the
areas where we should focus our economic and operational
efforts in order to make the city a better city for everyone.”

16. Engaging People: Dubuque Smarter City Living Laboratory
http://www.youtube.com/watch?v=mBSVITlkiBw

17. Smarter Healthcare: the digital Hospital

18. Smarter Healthcare: Integrating across the Community

19. Smarter Healthcare: Integrating across the Community

20. <<insert………… Rio Smater City Video here
2 mins >>

21. Intelligent Operations: One platform for City Operations
Intelligent Operations Center
Predictive
Systems GIS
Information
Modeling & Services
Simulation
Event Rules Semantic Models Workflows
City Archives
Alerts KPI’s Directives
Service Bus
Gateway Gateway Gateway Gateway Gateway
Other Feeds:
Weather
Citizens
Health
Hospitals Surveillance Fire Ambulance Civil Defence Financials