IBM Smarter Physical Infrastructure Innovation and Capabilities
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Track: Smarter Physical Infrastructure
![© 2013 IBM Corporation
Smarter Physical Infrastructure
Innovation and Capabilities
Keith Stewart, Business Unit Executive
James Cooper, European Technical Leader
[ 28th May, Copenhagen ]](https://image.slidesharecdn.com/spi-innovationandcapabilites-pctycopenhagen-jcooperver3-130529075924-phpapp01/85/ibm-smarter-physical-infrastructure-innovation-and-capabilities-1-320.jpg)
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IBM Smarter Physical Infrastructure Innovation and Capabilities
- 1. © 2013 IBM Corporation Smarter Physical Infrastructure Innovation and Capabilities Keith Stewart, Business Unit Executive James Cooper, European Technical Leader [ 28th May, Copenhagen ]
- 2. 1 Recent key Maximo Success in Europe East Coast Mainline Rail rolling stock Maximo Transportation, Scheduler. Bord Na Mona Utilties fuel production Maximo, Scheduler, Mobile (Android). Irish Water Water Treatment and Distribution Maximo Utilities, Scheduler, HS&E British Airport Authority Airports Asset Mgmt Maximo Mobile (Android) Melox Nuclear fuel Maximo Nuclear La Poste Mail service Maximo + SCCD, SAP adapter Fingrid Electricity Transmission Maximo Spatial, Syclo GBS FOAK Siemens integration
- 3. 2 Agenda Introductions & Goals Health of IBM Asset and Facilities Management in Europe What is Asset Management? IBM Asset Management Portfolio Pulse Highlights Tririga solution overview
- 4. 3 Operate and maintain Design and specify Procure and supply Decommission and dispose Install and commission Asset Strategy Asset Control Asset Configuration / Location Procedures / Bill of Materials Planning/ Safety Schedule Issue Resources Execute Work Complete Work Feedback Initiate Work Service Call Preventive Predictive Inspection CBM Corrective Repair Alarm Capital Project Service to perform Operational integrity Logistics Contract Procure Inventory Assignment Labour Training Labour Resource Strategy Strategy Asset Analytics Energy and carbon usage Lifecycle: What is Asset Management? Asset Base Complex asset configuration Full Health, Safety & Environment Mgmt Billing £/$ for EAM services to client
- 5. 4 Standards: What is Asset Management? PAS 55 defines Asset Management as: systematic and coordinated activities and practices through which an organization optimally and sustainably manages its assets and asset systems, their associated performance, risks and expenditures over their life cycles for the purpose of achieving its organizational strategic plan Extracted from Publicly Available Specification (PAS) PAS 55-1:2008, BSI September 2008
- 6. 5 PAS 55 System Manage Assets Manage Asset Systems Manage Asset PortfolioCapital Investments Optimization and sustainability planning Sustained performance Cost & Risk optimization Optimize life cycle activities Organizational Strategic Goals PAS 55 Asset Management System Organization Management
- 7. 6 PAS 55 is relevant to all Asset Classes in the lifecycle Facilities, Buildings, Warehouses, Hospitals Oil, Gas, Chemicals, Pharmaceuticals, Food, Electronics, Power Generation, Manufacturing Defense, Airlines, Rail, Road, Automotive Railways, Electric / Gas Distribution, Highways, Telecom, Water Computers, Routers, Networks, Software, Auto Discovery, Service desk Plant & Production Real Estate & Facilities Transportation and Fleet Linear Assets IT Equipment Manage Assets Manage Asset Systems Manage asset portfolio Create/ acquire Utilize Maintain Renew/ dispose Capital Investments Optimization and sustainability planning Sustained performance Cost & Risk optimization Optimize life cycle activities Organizational Strategic Goals PAS 55 Asset Management System Organization Management
- 8. 7 Market Segments We serve several recognized market segments Enterprise Asset Mgt Integrated Workplace Mgt Solutions IT Asset Mgt Workforce Mgt Enterprise Service Desk Across a range of industries Our Business IBM Asset and Facilities Management Is a strategic capability, to manage all physical and digital assets that enable the business of our clients, society, and the world Plant & Production Facilities & Real Estate Transportation Information Technology Linear Assets Products By developing, selling, and implementing products Maximo Asset Mgt SmartCloud ControlDesk TRIRIGA Solutions IBM Solutions for Asset Management
- 9. 8 IBM Maximo Solution Overview
- 10. 9 Pulse 2013 Industry: Clients Presenting in Smarter Infrastructure Stream Chemicals & Petroleum Schlumberger, Dow Chemical, Occidental, Encana, Suncoke Energy, POET, Petrobras, Flint Hills Resources, Southern California Gas, Eagle Rock Energy, EQT, Sunoco, Bluewater, Cenovus Energy & Utilities Southern Power, Enmax, Bord Gais Networks, Oakville Hydro Electricity Distribution, WEB Aruba, TrustPower, ERDF,, Haiyang Nuclear Power Station, Duke Energy, TVA, JEA, Southern Company, DTE Energy, Luminant, Salt River Project, PGE, NV Energy, Power Water Corporation, Slovakian Energy Company, Acciona Energy, Infigen Energy Facilities Sodexo, Thiess Services, University of Arizona Biosphere 2,, Sandia National Labs, Universal Orlando, NCS, Hong Kong Jockey Club, University of Missouri, AT&T, Allianz, TianJin RockTech Company, Alamo Community College, GSA, Boeing, UZSVM, ABM, Penn State, Crown Melbourne. UMASS, Denver Public Schools, Washington Headquarters Services, Clark County School District, University of Chicago, Media Mart Life Sciences/Healthcare Abbott Labs, J&J, Covidien, NSW Health, GlaxoSmithKline, Grifols, VA, John Hopkins, Utah Healthcare, EGIS PLC Manufacturing Hyundai Steel, Honda of America Manufacturing,, Reliabilityweb.com, Teradyne, General Mills, General Motors, Boeing, ATK Aeorspace Systems, Michelin, Ford, Cummins Public Sector UK MoD, Tarrant Water District, Maricopa County, DOE,, City of Cambridge, Sociedad Portuaria Regional de Cartagena , City of South Bend, City of Boston, Beijing Dongcheng Government, China, City of Tucson, Miami Dade Parks & Recreation, Desert Mountain, City of Minneapolis, LVMPD, Miami-Dade Police Department, City of Ottawa, Panama Canal Authority, Sandia National Labs, Manicopa County, FBI, York Region Transportation & Travel WMATA, Royal Boskalis Westminister, Polish Rail, SNCF, Halifax International Airport Authority, Denver International Airport, Melbourne Airport, NIPPON KAIJI KYOKAI (ClassNK), Yarra Trams, Vanderlande Industries, John Holland. Kiwi Rail, Amtrak, Sodexo, Tubelines, Banking & Insurance Ernst & Young, TD Bank,
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- 16. 19 Why was Tririga acquired? Facilities Plant/ProductionTransportation IT Linear assets Asset and Facilities Management….
- 17. 20 IBM TRIRIGA – Integrated Workplace Management Solution Advanced Technology Platform Real Estate Management Capital Project Management Facility Management Environmental and Energy Management Maintenance Management IBMTRIRIGA Work Place Performance Management Strategic Facility Planning
- 18. 21 Lease Management – major change
- 19. 22 Lease Management - IBM TRIRIGA achieves smarter compliance Forecasts impact of leases on balance sheet Simplifies financial assumptions management Models facility reduction scenarios
- 20. 23 Space – major change
- 21. 24 … improve strategic facility planning … streamline workplace reservations … identify what you have and how it is being used Identifies inefficient and underutilized facilities Models alternative planning scenarios Generates move orders from approved plans Simplifies reservation bookings from MS Outlook Automates reservation processes Optimizes reservable workplace resources Catalogs current space and manages space utilization Manages moves, adds, and changes Delivers interactive floor plan views to all users How does Tririga better manage Space?
- 22. 25 Environment …pre-built energy & environmental metrics to identify resource-intensive facilities. …. Drive down company CO2 emissions 1) improving operations maintenance 2) retrofit out-dated buildings 3) eliminating unnecessary space. Data accuracy & accessibility, lack of performance metrics Compliance issues, such as the changes to the Companies Act in the UK 92% of business have environmental Strategies, only 33% have reached their goals From challenges… …to better outcomes
- 23. 26 Recent key Tririga Wins in Europe 5/2 26
- 24. 27 Thank You
Notas do Editor
- Today I want to describe what the Tririga solution is acquired in 2011, the success it has brought to IBM Europe, and its potential value for 2013. First off lets discuss why we brought this product into our Asset and Facilties Management software portfolioSo Asset and Facilties Management are fairly unique in IBM in that we are business applications – focussed on the line of businessOur core offering Maximo is focussed on Physical Asset Management – that’s the service, work, and supply chain processes to keep assets running. So for example we’re runing a call centre saying you have no power, and the mobile Work Order for someone to fix a transfomer.Maximo covers multiple asset classes – transport (indeed the engines on your plane were probably managed by Maximo, trains you travelled on), facilities from pentagon to disney, plant production from the cars you drive like Volvo, Volkswagen, Toyota (maybe your all driving porsches), and Linear assets like roads, and water pipe networks that you drink from (and whats the word ‘release into’)But as buildings have got smarter, and processes managing them more complex Maximo had a shortfall in the area of Facilites management – the manegement of buildings asset.Hence Tririga!!
- This diagram describes at a high level the Tririga solution. Solutions focussed on asset management in Facilties and buildings are termed Integrated Workplace Management Solution (IWMS – got to have an acronym). Tririga leads its 2012 Gartner Magic Quadrant for IWMS in terms of capability and is slightly behind Planon in terms of Execution, which should change under IBM. It does sometimes compete with ERP such as SAP, but is significantly richerOriginally it was a US centric product, developed in Las Vegas (original focus on the vast casinos there). So we’ve had language, resource and localisation ‘challenges’ in Europe – lot of effort has gone into meeting.So like business applications you have a base layer of data, workflow, reporting and integrations. And critically here you create a business model of the business in terms of people, sites and rooms of the estate. Then above these you have the functionality to drive differing processes.Real Estate – here you manage all the contracts and agreements for internal or external leases on building – so for example IBM South Bank paying Alan Sugar, or an airport charging for spaceCapital Project Management – these are projects to change buildings – Starbucks are constantly updating there stores and Tririga streamlines this processFacility Management – this is SPACE modelling the SPACE, integrating to CAD floor plans, planning moves and onbaording new staff – Ernst & Yong use Tririga to monitor and flex the utilisation of their buildings by integrating to badgesMaintenance Management – this is the crossover with Maximo to the Physical maintenance of air-con, lifts, but indeed soft services like cleaningEnvironmental (sometimes called TREES) – here its calculating the carbon footprint and energy concumption across buildings
- OK – so lets switch to 3 technical campaigns that we’re running for Tririgi through 2013 – with demos, collaterall, etc etcFirst off is Lease Management. Something major is happening – global regulatory changes mean that leases which before could be placed in opex now need to sit as a liability on the blanace sheet.This is very current and in the news, here are 3 articles from last week, I wont read the Le Monde article.But from the FT you can see the IASB and FASB standards will add billions to the balance sheet, which is currently residing into OPEXAn IBM survey states 92% of companies feel they are not ready for the vast amount of data and process required. Excel WILL NOT DO
- IBM TRIRIGA delivers critical lease accounting and strategic facility planning capabilities to manage all classes of leased assets, avoid costly financial restatements and increase utilization of leased assets:It accelerates preparedness for the new standard with pre-built spreadsheets and compliant templates for faster loading of lease information;It provides necessary financial reporting to achieve auditable lease accounting with simple-to-use pre-built reports and financial assumptions management capabilities; and It reduces or eliminates the need for under-utilized leased assets with advanced strategic facility planning capabilities.
- Onto techncal campaign 2 - As we said Tririga models the buildings and sites of a company and you can model the financial aspects of the leasesBut another core area of funcitonality is around Space management. And this forms our 2nd technical campaignAs we can see from this studay where employees and companies work is changing.Previously you’d be a large central office – now we’re dispresed across sitesRather than one office you’ll work from home and a number of locationsHot deskingThink IBM south Bank on a Friday versus a Weds
- So how can Tririga help….We can model a buildings floor space to granular level…. But also we can understand via badge passes and email contact what is the utilizationControl chargeback fro use of spaceMange moves and adds and changes to the use of floors, rooms or desksAnd provide users with interactive floor plans for better finding rooms, or planning changesWe also have a fulll reservation management suite so you can get more from the spaces you haveOnce this rich dtaa on space and usage is collected we can help make strategic decisions on which sites to keep, which to refurbish which to close down
- Our final technical campaign – how Tririga manages Environmental and Energy challenges for companies.THIS IS ABOUT TREE HUGGING AND BEING GREEN – althought that importantIts about business improvement, efficiency and regulatory complianceStudies show 92% of companies environmental strategies, but only 33% have reached their goalsWhat Tririga can do his help them gather the data on energy usage of buildings collate that data and then drive improvements on bad actors
- So for my last slide, lets finish with some European Success storiesDespite the challenges of a US centric programme, lack of resource and delivery capability We closed 3 deals over a million in software.DIO is using the whole Trirga suite – and indeed are adopting the new reservation mgmt in a cumultive deal. And this will manage the entire UK minstry of defence property portfolioAirbus is using Maximo with a focus on Space and Operations management for their significant manufactuing sites, will integration to CAD floor plans and financial chargebackSo think Tririga, think Lease, think Space and think Environment!THANK YOU