The document discusses automating health insurance business rules with IBM's ILOG JRules product. It describes a case where a health declaration form is automated so customers can fill it out electronically. Key benefits include reduced processing of paper forms, faster case management, and better assessment overview. The implementation involves developing rule flows in ILOG JRules to automate the questionnaire and routing based on answers. Testing and governance procedures are also implemented.

1. Automated Health Insurance Business Rules automation with ILOG JRules Annette Ibsen Tieto, SSZ Sales / SSX Sales Excellence / [email_address]

3. Tieto BPM

4. Business performance TOP-DOWN BOTTOM-UP Planning & Controlling Strategy KPI’s Corporate performance management Skills Operative and process development Ongoing process instances management Process instance E2E management Individual measures MANAGEMENT TEAM EMPLOYEE My Performance - Determining the company’s competitiveness

5. Business Processes driving Business Performance 2011-02-19 Agility Business Sourcing Efficiency Business Execution Effectiveness Business Performance Control Collaboration Business Unit Role

6. BPM Conceptual Environment - Dividing content for enhancing Business Performance 2011-03-03

8. Tieto Business Process Management Life-cycle The Disciplines and Phases of Business Process Management Process Governance Sustainability of cross process perspective consisting of guidelines, KPIs and roles. Business Process Analysis Modelling and mapping of business processes, with focus on analysing and optimisation. Business Process Automation Operational execution through SOA and Legacy Integration. Business Activity Monitoring Real-time measurement and analysis of the performance of managerial activities Tieto Business Process Management Life-Cycle 2011-02-20 Model Analyze Monitor Optimize Execute

9. Tieto BPM Services Covering a wide area of BPM related challenges Implementation Consultancy Implementation Strategic Advisory Transformation planning Technology specific consulting implementation management Process Integration and Optimization Process Automation & EA/SOA

11. Automated Health Declaration Customer Case

14. Some HEFO customer

16. Rule flows Implementation in ILOG

17. IT architecture IBM Smarter Business dag 11.oktober 2011 2011-10-06

18. IBM Smarter Business dag 11.oktober 2011 2011-10-06