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Cristin Howell-Vischer
Cristin Howell-Vischer

Knowledge Management lecture

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Self Guided Lecture #3 Knowledge Management Cristin Howell-Vischer, MIM MANAGEMENT II – MAN 2600
Knowledge Management
Knowledge Management: The Challenge
History of Knowledge Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Why is KM Important? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Value of KM ,[object Object],[object Object],[object Object],[object Object],[object Object]
KM – A Cross-Disciplinary Approach ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What is Knowledge Management? ,[object Object],[object Object]
Aren’t we Already Managing Knowledge? ,[object Object],[object Object],[object Object]
Data vs. Knowledge ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
2 Key Thrusts Sharing existing knowledge “ I know what you know” Developing knowledge for Innovation “ Creating and Converting”
Two “Tracks” of KM – According to Sveiby Data Information Knowledge Intelligence Two: Management of Information Codifiable Explicit Easily transferable ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Assets ,[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Agenda ... in Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Seven Levers ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Balanced Approach To Successful KM Source: SBS Consulting Knowledge- Management- System* (Strategy) Informal Organisation (Values and Culture) Formal Organisation (Roles and Structure) Processes IT- Technology & Infrastructure Competence (People)
Knowledge Discovery ,[object Object]
Knowledge Management Processes ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Discovery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Discovery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Discovery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Discovery ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Capture ,[object Object],[object Object],[object Object],[object Object],[object Object]
Capture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Capture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Capture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Capture ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Sharing ,[object Object]
Sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Sharing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Knowledge Application ,[object Object],[object Object]
Example: Merck Yellow Pages ,[object Object],[object Object],[object Object]
Merck’Blue Pages ,[object Object],[object Object]
Application ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Application ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Knowledge Management Webinar

  • 1. Self Guided Lecture #3 Knowledge Management Cristin Howell-Vischer, MIM MANAGEMENT II – MAN 2600
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  • 11. 2 Key Thrusts Sharing existing knowledge “ I know what you know” Developing knowledge for Innovation “ Creating and Converting”
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  • 16. Balanced Approach To Successful KM Source: SBS Consulting Knowledge- Management- System* (Strategy) Informal Organisation (Values and Culture) Formal Organisation (Roles and Structure) Processes IT- Technology & Infrastructure Competence (People)
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