“We are what we repeatedly do. Excellence, then, is not an act, but a habit.” – Aristotle. What are the routines you need to put in place to continuously strive for excellence? What are the habits we need to put in place to evolutionary evolve our processes. How do we really continuously improve collaborative? In this session I will share the Habits of Kanban process improvements that I call Kanban Kata. Kanban Kata combines the Kanban Method with Toyota Kata and forms the habits of process improvements for your Technology Business. This is the talk that I gave at the DARE 2013 conference in Antwerp 15th June 15, 2013 http://www.dare2013.be/speaker/hakan-forss/

1. hakan.forss@avegagroup.se
@hakanforss
http://hakanforss.wordpress.com/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

2. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

3. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

4. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

5. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

6. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

7. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

8. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

9. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

10. Lowering the water level uncovers
process improvement opportunities
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

11. Setting WIP Limits
Low Organizational friction High
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

12. Reduce WIP 20-30%
Identify the problems
Resolve the problems
Stabilize processRepeat
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

13. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

14. Håkan Forss
Lean/Agile Coach
@hakanforss
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

15. Agile/Scrum/XP
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

17. Lean & Kanban
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

18. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

19. Traditional improvements
Think Do Finished
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

20. Lean improvements
Think Do Continuous
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

21. Let’s do an experiment!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

22. Cross your arms
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

23. Now cross them the other way
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

24. We need to rewire our brains for
continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

25. “We are what we repeatedly do.
Excellence, then, is not an act,
but a habit.”
Aristotle
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

26. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

27. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

28. What is a Kata?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

29. Wax on, wax off
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

30. Create ”muscle memory”
for continuous improvements
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

31. Improvements are experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

32. Hypothesis
Prediction
Experiment
Observation
Learning
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

33. Expect at least 50% of the
experiments will not give the
expected result
This is when we REALLY learn!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

34. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

35. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

36. Vision
Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

37. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

38. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

39. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

40. The Vision
Process focused
Not outcome focused
Not a business or company vision
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

41. Toyota’s Vision for Its
Production Operations
Zero defects
100 percent value added
One-piece flow, in sequence, on
demand
Security for people
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

42. Software development
Vision example
Zero defects, in production
100 percent value added
Highest value first, on demand
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

43. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

45. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

46. What to collect
Data and facts, not gut feel
Process description (Value Stream Map)
Process metrics
Outcome metrics
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

47. Get out of the corner office
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

48. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

49. Our next target
condition is…
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

50. Beyond the knowledge
threshold
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

51. Put a square peg in a
round hole
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

52. Setting a target condition
Hypothesis on the journey towards
the next Challenge and Vision
Based on your business strategy and
model for process improvement
Follow the Goldilocks rule
Not too hard, Not too easy, Just Right
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

53. Current
Condition
Target
Condition
Challenge
Target
Condition
Target
Condition
Target
Condition
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

54. Current
Condition
Challenge
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

55. Target Condition examples
All work visible
Lead time 60 days (from 80 days)
Work-in-process 15 (from 20)
Deploy to production every 2 weeks
Specification by Example is used for 80% of
the features
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

56. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

58. Target
Condition
Current
Condition

59. Target
Condition
Current
Condition
P
DC
A
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

60. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

61. Leader coaching the learners
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

62. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

63. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

64. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

65. The Improvement Kata Handbook is Copyright © 2012 by Mike Rother
http://www-personal.umich.edu/~mrother/Materials_to_Download.html

66. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

67. 1. What are we trying to achieve?
2. Where are we now?
Walk the board from right to left
3. What obstacles are now in our way?
What is preventing flow?
What deviations do we have?
4. What’s our next step, and what do we
expect?
5. When can we see what we’ve learned from
taking that step?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

68. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

69. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

70. 1. What are we trying to achieve?
Vision / Challenge
2. Where are we now?
Business & Process metrics Review
3. What obstacles are now in our way?
4. What’s our next step, and what do
we expect?
5. When can we see what we’ve
learned from taking that step?
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

71. Should
Be objective, data-driven,
quantitative
Stimulate a Kaizen culture
Create organization level feedback
loops
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

72. How often?
At least once a month
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

73. Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

74. Kata feedback cycle
Operations review Kata
Improvement Kata
Daily Meeting Kata
Go and See
Reducing
WIP
Coaching
Kata
Using
Experiments
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

75. Create organization ”muscle
memory” for continuous
improvements
Have familiar routines as you probe
through the unknown
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

76. Rocks !!
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

77. Your treasure map to
Kanban Kata & Toyota Kata!
http://hakanforss.wordpress.com/tag/kanban-kata/
http://hakanforss.wordpress.com/tag/toyota-kata/
http://www-personal.umich.edu/~mrother/Homepage.html
http://www.lean.org/kata/
http://www.slideshare.net/mike734
http://www.slideshare.net/BillCW3/
Created by Håkan Forss @hakanforss http://hakanforss.wordpress.com

78. Håkan Forss
Mail: hakan.forss@avegagroup.se
Twitter: @hakanforss
Blog: http://hakanforss.wordpress.com