2. ABOUT THE AUTHOR
Marcus Buckingham: A British-American
New York Times bestselling author, researcher,
motivational speaker & business consultant.
Curt Coffman: An independent researcher,
author, speaker & consultant.
3. ABOUT THE BOOK
The book is based on research conducted by the
authors while working for the Gallup Organization.
They surveyed over one million employees and
80,000 managers in over 400 companies.
Their conclusions summarized in the book is a
result of their research into what the world’s
greatest managers do differently.
4. THE MEASURING STICK
1. Do I know what is expected of me at work?
2. Do I have the materials & equipment I need to do my work right?
3. At work, do I have the opportunity to do what I do best every day?
4. In the last 7 days, have I received recognition or praise for good
work?
5. Does my supervisor or someone at work seem to care about me as a
person?
6. Is there someone at work who encourages my development?
5. THE MEASURING STICK ( CONTD..)
7. At work, do my opinions seem to count?
8. Does the purpose of my company make me feel like my work is
important?
9. Are my co-workers committed to doing quality work?
10. Do I have a best friend at work?
11. In the last six months, have I talked with someone about my
progress?
12. At work, have I had opportunities to learn and grow?
6. THE WISDOM OF GREAT MANAGER
Conventional Wisdom Great Manager Wisdom
• Select a person according • Select for talent.
to experience, intelligence
& determination.
• Set expectations by • Set expectations by
defining the right steps. defining the right
outcomes.
• Motivate by identifying • Motivate by focusing on
weaknesses and see how strengths.
to overcome them.
• Develop the person to help • Help him find the right fit,
him learn and get promotes. not just the next rung on the
ladder.
7. 4 KEYS OF GREAT MANAGER
1. Select for I. Striving Talent
talent II. Thinking Talent
III. Relating Talent
2. Define the I. Set Expectation
right II. Define the right outcomes and then let each
person find his own route toward those
outcomes outcomes .
3. Focus on I. Let them become more of who they already
strengths are.
II. Casting is everything
III. Spend the most time with your best people
IV. Managing around a weakness.
4. Find the right I. A rung too far.
fit II. The problem with climbing the ladder.
III. Create heroes in every role.