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Goals of the course
• Learn about key areas including professional
development, child development,
• Has the social, emotional, tools to create a
welcoming environment for the child in her care
• Build on the social, emotional, mental, and
physical well being of a child in her care
• Create a support group and mentorship that she
can create virtually or physically from any
location
This course features
• Pop quizzes that test concepts
• Tests that present case scenarios, videos, and
ask for your reaction
• Video sessions and group sessions with
classmates
• An exit interview to become certified
• Coaching session and follow up call
Module 1: Beginner Certification Course
(Beginner Module for Nannies with 0-1
years of experience)
Helen Adeosun
Founder of SitterCycle
Lesson 1
• What is a nanny?
• What skills do I need to be a nanny?
• What skills do I have?
Part 1: What is a nanny?
• Generally considered to be a professional
entrusted to provide care for children long term
• May work part time to full time, but generally 4050 hours a week
• Live in/live out
• Entrusted with the physical, emotional ,
intellectual development of a child
• Difference between a nanny and babysitter: More
time and responsibility
The “ideal nanny”
Real nannies
• There are roughly 1-2 million reported
professional nannies employed
• Nannies are diverse; 54% of nannies come
from communities of color
• Education ranges from some high school to a
graduate school equivalent---increasingly
college
• Most work with children in different capacities

Employment and Training Administration, U.S. Department of Labor, O*NET Online, Nannies, on th
Internet at http://online.onetcenter.org/link/details/39-9011.01 (visited November 30, 2010).
National Domestic Workers Aliance
http://www.domesticworkers.org/pdfs/HomeEconomicsEnglish.pdf
The ideal nanny
• Isn’t necessarily Mary Poppins
• Doesn’t come in one shape, size, or
personality type
• Can range according to the skills, experience,
and philosophies of the nanny
• Also depends of the ever changing needs and
fit with a family
• In short, there are many “ideal” nannies
The Traits of Highly Effective Nannies
• Desire for professionalism including formal
continuing education
• Organized and the ability to schedule and plan
with families
• Communicative with parents and other adults
that are crucial in the lives of the children in
their care and of course with their children
• Flexibility and resourcefulness working with
families
Ask yourself the following before
becoming a nanny
• Can I work with children for several hours
consecutively?
• Do I know how to provide for the care and
development of a child?
• Am I a reliable professional?
• Do I genuinely feel that I can care for and
nurture a child?
Answer these questions!
Can I work with children
• Children at different ages require different
levels of attention and energy
• Typical care years infant to 7 years
Do I know how to provide for the care
and development of a child?
• Ongoing learning and practice based on
experience and education
– Included knowledge of best practices such as RIE
(Resources Infant Educarers) informed care
– Updating your knowledge about new child health
concerns
Summary of Lesson 1
• Nannies are professionals entrusted with the
care, safety, and development of children
• Professional nannies have the opportunity to
work part time but can expect to work full
time from 40-50 hours a week
• There is no ideal nanny- you can be your ideal!
Lesson 2: Goals and Skills Before You
Start
• Nannies are unique
• There are pre-requisite skills needed to
become a nanny they include:
– Experience in some capacity with children
– Valid driver’s license or form of identification
– CPR/First Aid Certification

• On going professional development
Getting CPR
Question on the screen: Have you gotten CPR?
Check box - Redirects to a screen to American
Red Cross Training
What if I don’t have a lot of
experience?
• A lot of pre-requisites can easily be acquired
with the exception of experience
• How do you get experience?
What counts as experience?
• Experience changes according to context and
the needs of a family
– For example, a family that posts in an ad that they
are looking for a nanny that speaks French and
Spanish are seeking a different set of skills than
the traditional “experienced” nanny
– A family with a special needs child would look for
a nanny that has worked with children in a special
needs setting
What counts as Experience?
• In the case of the family seeking a French and
Spanish speaking nanny. We can guess they
will be weighing the following: [picture]
– Can she communicate in French and Spanish?
– Can engage the child in language development?
– Does she have some childcare experience?
– Is she a safe nanny certified in CPR and First Aid
(if needed a clean driving record)?
You do have experience!
• The world of professional nannies is highly
competitive field experience, nannies need
differentiators or “special sauce”
• Childcare skills can be found in different ways
including but not limited to
– Caring for siblings or relatives
– Working in a Childcare setting or tutoring
– Doing some occasional babysitting
You do have experience!
• The most important part is connecting your
skills to the needs of the family
• All potential nannies have skills they can
communicate
Complete the next exercise to assess your skills
SitterCycle Skills Assessment
Directions: Use the notes section to document
your skills and interests. Keep this exercise in
mind as you develop your resume!
SitterCycle Skills Assessment
List your complete job experience/education below and the skills or characteristics associated with each position:
Experience:
Day care center substitute teacher

Skills and Characteristics Needed:
Flexibility and planning skills for activities,

Experience:
cashier at Macy’s

Skills and Characteristics Needed:
Experience organizing clothes, customer service experience, professional skills
and working with adults

Experience:

Skills and Characteristics Needed:

Experience:

Skills and Characteristics Needed:

Experience:

Skills and Characteristics Needed:
SitterCycle Skills Assessment
Reflect on your personal strengths and experiences, write in your notes
section any of the additional traits that you possess.

Business/entrepreneurial

Bookkeeping

Reliable

Hospitality

Customer service

Organization

Administration

Housekeeping

Creative

Nutrition

Food/cooking

Confident

Psychology

Teaching

Problem solver

Social work

Traveling

Communication

Special needs

Religious

Curiosity

Health care

Military

Patience

Childcare

Athletic

Multitasking

Parenting

Infant care

Team building skills

Graphic design

Foreign language

Outgoing

Crisis management

First aid/ CPR

Diligent
SitterCycle Skills Assessment
Choose your 3 strongest qualities from the previous exercises and
explain how this qualities might make you a strong nanny.

Trait/Skill 1:

Trait/Skill 2:

Trait/Skill 3:
Based on your Skills Assessment…
• You are a unique candidate for a nanny job.
• Parents often have requirements that include
the typical requests (first aid certification,
transportation, etc.) but you may have more
skills to bring to the job and make you very
qualified
• You can draw from skills based on your jobs,
interests, and previous care experiences
Reminder of Skills Needed
• CPR/First Aid Training
Lesson 2 Summary: Assessing your
skills
• When applying for jobs as a nanny, you not
only want to communicate that you’re
interested, but that you are uniquely qualified
• Use previous jobs, interests, skills, and a
broad range of experience to communicate
what makes you special
• Make sure you have the prerequisites
including CPR, First Aid Training, and if
necessary a valid driver’s license
Having trouble thinking of skills?
• Brainstorm with other nannies in our forum to
complete this assignment and remember,
we’re here to help!
• In the next section, based on your skills and
interest we will assess your goals
Setting Your Career Goals
• Based on the INA (how long does the average
nanny stay in the field)
• What are your plans while in this field?
• Careers that nannies transition into include
Growing in Nannying
• Types of Nannies
• Household Manager
• Owning Your Own Agency
Growing Out of This Field
•
•
•
•

Teaching
Working in Daycare Centers
Parent Consulting
Training and Entrepreneurship
Why do we care so much about goal
setting?
• Video of Helen and Goal setting response
Description of SMART GOALS
SMART goals are mnemonic that make goals
even more real
• Specific
• Measureable
• Actionable
• Realistic
• Time-bound
Description of SMART GOALS
• Specific- Highly targeted
• Measureable- Knowing how you can see it
grow
• Actionable- You can do something right now
• Realistic- Can be achieved
• Time-bound- The deadline to achieve it
Let’s Look at Examples
An Example:
Lena a child development major in college, is
looking to apply her knowledge from her major
and looking to nanny infants specifically and
eventually specialize in caring for infants
Lena’s Goal
Become a nanny for a family in the local area
with an infant.
Let’s Get Specific
Specific
Become a nanny for a family in the local area
with an infant.
Become a nanny using skills from my child
development background and based on my
experience with infants previously
How can we measure it?
Measurable
• I will need this position by the time the school
year ends in May 2014. I will interview with a
one nanny agency a week and find out what I
need to do to prepare
Attainable
• I will start meeting current nannies and asking
how else I can broaden my search and prepare
for a position as a nanny
Relevant
• I will look into how my current classes give me
some insight into working with a family with
an infant.
• As a student of child development it means a
lot to be able to apply the knowledge into a
field that is very applicable
Time bound
• I have until graduation to find the right
position with a family and it’s enough time for
me to know whether to stay here or look in
another city
Your Turn!
• You know what skills you have based on the
last section. Let’s apply that to creating your
own SMART GOAL.
• You can always come back to refine your
smart goal
USER CAN CREATE SMART GOAL IN
WRITE UP SECTION

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Introduction to the 21st Century Nanny

  • 1. Goals of the course • Learn about key areas including professional development, child development, • Has the social, emotional, tools to create a welcoming environment for the child in her care • Build on the social, emotional, mental, and physical well being of a child in her care • Create a support group and mentorship that she can create virtually or physically from any location
  • 2. This course features • Pop quizzes that test concepts • Tests that present case scenarios, videos, and ask for your reaction • Video sessions and group sessions with classmates • An exit interview to become certified • Coaching session and follow up call
  • 3. Module 1: Beginner Certification Course (Beginner Module for Nannies with 0-1 years of experience) Helen Adeosun Founder of SitterCycle
  • 4. Lesson 1 • What is a nanny? • What skills do I need to be a nanny? • What skills do I have?
  • 5. Part 1: What is a nanny? • Generally considered to be a professional entrusted to provide care for children long term • May work part time to full time, but generally 4050 hours a week • Live in/live out • Entrusted with the physical, emotional , intellectual development of a child • Difference between a nanny and babysitter: More time and responsibility
  • 7. Real nannies • There are roughly 1-2 million reported professional nannies employed • Nannies are diverse; 54% of nannies come from communities of color • Education ranges from some high school to a graduate school equivalent---increasingly college • Most work with children in different capacities Employment and Training Administration, U.S. Department of Labor, O*NET Online, Nannies, on th Internet at http://online.onetcenter.org/link/details/39-9011.01 (visited November 30, 2010). National Domestic Workers Aliance http://www.domesticworkers.org/pdfs/HomeEconomicsEnglish.pdf
  • 8. The ideal nanny • Isn’t necessarily Mary Poppins • Doesn’t come in one shape, size, or personality type • Can range according to the skills, experience, and philosophies of the nanny • Also depends of the ever changing needs and fit with a family • In short, there are many “ideal” nannies
  • 9. The Traits of Highly Effective Nannies • Desire for professionalism including formal continuing education • Organized and the ability to schedule and plan with families • Communicative with parents and other adults that are crucial in the lives of the children in their care and of course with their children • Flexibility and resourcefulness working with families
  • 10. Ask yourself the following before becoming a nanny • Can I work with children for several hours consecutively? • Do I know how to provide for the care and development of a child? • Am I a reliable professional? • Do I genuinely feel that I can care for and nurture a child?
  • 12. Can I work with children • Children at different ages require different levels of attention and energy • Typical care years infant to 7 years
  • 13. Do I know how to provide for the care and development of a child? • Ongoing learning and practice based on experience and education – Included knowledge of best practices such as RIE (Resources Infant Educarers) informed care – Updating your knowledge about new child health concerns
  • 14. Summary of Lesson 1 • Nannies are professionals entrusted with the care, safety, and development of children • Professional nannies have the opportunity to work part time but can expect to work full time from 40-50 hours a week • There is no ideal nanny- you can be your ideal!
  • 15. Lesson 2: Goals and Skills Before You Start • Nannies are unique • There are pre-requisite skills needed to become a nanny they include: – Experience in some capacity with children – Valid driver’s license or form of identification – CPR/First Aid Certification • On going professional development
  • 16. Getting CPR Question on the screen: Have you gotten CPR? Check box - Redirects to a screen to American Red Cross Training
  • 17. What if I don’t have a lot of experience? • A lot of pre-requisites can easily be acquired with the exception of experience • How do you get experience?
  • 18. What counts as experience? • Experience changes according to context and the needs of a family – For example, a family that posts in an ad that they are looking for a nanny that speaks French and Spanish are seeking a different set of skills than the traditional “experienced” nanny – A family with a special needs child would look for a nanny that has worked with children in a special needs setting
  • 19. What counts as Experience? • In the case of the family seeking a French and Spanish speaking nanny. We can guess they will be weighing the following: [picture] – Can she communicate in French and Spanish? – Can engage the child in language development? – Does she have some childcare experience? – Is she a safe nanny certified in CPR and First Aid (if needed a clean driving record)?
  • 20. You do have experience! • The world of professional nannies is highly competitive field experience, nannies need differentiators or “special sauce” • Childcare skills can be found in different ways including but not limited to – Caring for siblings or relatives – Working in a Childcare setting or tutoring – Doing some occasional babysitting
  • 21. You do have experience! • The most important part is connecting your skills to the needs of the family • All potential nannies have skills they can communicate Complete the next exercise to assess your skills
  • 22. SitterCycle Skills Assessment Directions: Use the notes section to document your skills and interests. Keep this exercise in mind as you develop your resume!
  • 23. SitterCycle Skills Assessment List your complete job experience/education below and the skills or characteristics associated with each position: Experience: Day care center substitute teacher Skills and Characteristics Needed: Flexibility and planning skills for activities, Experience: cashier at Macy’s Skills and Characteristics Needed: Experience organizing clothes, customer service experience, professional skills and working with adults Experience: Skills and Characteristics Needed: Experience: Skills and Characteristics Needed: Experience: Skills and Characteristics Needed:
  • 24. SitterCycle Skills Assessment Reflect on your personal strengths and experiences, write in your notes section any of the additional traits that you possess. Business/entrepreneurial Bookkeeping Reliable Hospitality Customer service Organization Administration Housekeeping Creative Nutrition Food/cooking Confident Psychology Teaching Problem solver Social work Traveling Communication Special needs Religious Curiosity Health care Military Patience Childcare Athletic Multitasking Parenting Infant care Team building skills Graphic design Foreign language Outgoing Crisis management First aid/ CPR Diligent
  • 25. SitterCycle Skills Assessment Choose your 3 strongest qualities from the previous exercises and explain how this qualities might make you a strong nanny. Trait/Skill 1: Trait/Skill 2: Trait/Skill 3:
  • 26. Based on your Skills Assessment… • You are a unique candidate for a nanny job. • Parents often have requirements that include the typical requests (first aid certification, transportation, etc.) but you may have more skills to bring to the job and make you very qualified • You can draw from skills based on your jobs, interests, and previous care experiences
  • 27. Reminder of Skills Needed • CPR/First Aid Training
  • 28. Lesson 2 Summary: Assessing your skills • When applying for jobs as a nanny, you not only want to communicate that you’re interested, but that you are uniquely qualified • Use previous jobs, interests, skills, and a broad range of experience to communicate what makes you special • Make sure you have the prerequisites including CPR, First Aid Training, and if necessary a valid driver’s license
  • 29. Having trouble thinking of skills? • Brainstorm with other nannies in our forum to complete this assignment and remember, we’re here to help! • In the next section, based on your skills and interest we will assess your goals
  • 30. Setting Your Career Goals • Based on the INA (how long does the average nanny stay in the field) • What are your plans while in this field? • Careers that nannies transition into include
  • 31. Growing in Nannying • Types of Nannies • Household Manager • Owning Your Own Agency
  • 32. Growing Out of This Field • • • • Teaching Working in Daycare Centers Parent Consulting Training and Entrepreneurship
  • 33. Why do we care so much about goal setting? • Video of Helen and Goal setting response
  • 34. Description of SMART GOALS SMART goals are mnemonic that make goals even more real • Specific • Measureable • Actionable • Realistic • Time-bound
  • 35. Description of SMART GOALS • Specific- Highly targeted • Measureable- Knowing how you can see it grow • Actionable- You can do something right now • Realistic- Can be achieved • Time-bound- The deadline to achieve it
  • 36. Let’s Look at Examples An Example: Lena a child development major in college, is looking to apply her knowledge from her major and looking to nanny infants specifically and eventually specialize in caring for infants
  • 37. Lena’s Goal Become a nanny for a family in the local area with an infant.
  • 39. Specific Become a nanny for a family in the local area with an infant. Become a nanny using skills from my child development background and based on my experience with infants previously
  • 40. How can we measure it?
  • 41. Measurable • I will need this position by the time the school year ends in May 2014. I will interview with a one nanny agency a week and find out what I need to do to prepare
  • 42. Attainable • I will start meeting current nannies and asking how else I can broaden my search and prepare for a position as a nanny
  • 43. Relevant • I will look into how my current classes give me some insight into working with a family with an infant. • As a student of child development it means a lot to be able to apply the knowledge into a field that is very applicable
  • 44. Time bound • I have until graduation to find the right position with a family and it’s enough time for me to know whether to stay here or look in another city
  • 45. Your Turn! • You know what skills you have based on the last section. Let’s apply that to creating your own SMART GOAL. • You can always come back to refine your smart goal
  • 46. USER CAN CREATE SMART GOAL IN WRITE UP SECTION

Notas do Editor

  1. Welcome to module one the beginner certification coursethis is a Beginner Module for nannies with 0-1 years of experienceMy name is Helen Adeosun and I am the founder of SitterCycle
  2. In lesson 1 we’ll cover just the basics to prepare you to start defining yourself as a nanny.We’ll cover the following questions:Who is a nanny?What skills do I need to be a nanny?What skills do I have that make me a great candidate to be a nanny?
  3. So who is a nanny:A nanny is defined as a non relative professional entrusted with long term the care of a child Generally, a nanny will work 40-50 hours a week but a professional nanny may also work part time A nanny may also work as a live in and live out nanny, where she may live within the home of the family and the child that she cares for or as a professional outside the home, there are differences to consider with both of these that we will talk about later in the course As a nanny you will be entrusted with the physical, emotional, intellectual development of a childThere are several differences between a nanny and a babysitter but the generally accepted answer is that while both are responsible for caring for a child…nannies are responsible for long term growth of a child
  4. In popular culture there are famoustv and movie nannies, including Mary Poppins, Nanny McPhee, Jo Frost, and Ms. Doubtfire as the ideal nannies. They’re sweet, creative, and very emotionally connected with the children in their care, yes they’re even magical! Most of all the ideal nanny may appear as a know it all, or a nanny knows best sort of nanny. When a lot of people think of nannies they think of these ladies and yes, I bet you do too!Do you think that ideal nannies from tv and film are harmful or helpful for real nannies? Answer below:
  5. However, we know that nannies come in all shapes and sizes. Here’s what we know about real nannies:There are roughly 1-2 million reported professional nannies Nannies are diverse; 54% of nannies come from communities of color Education among nannies range from some high school to a graduate school equivalentMost work with children in different capacities thoughout their childcare career
  6. The Ideal Nanny therefore isn’t Mary PoppinsDoesn’t come in one shape, size, personality type, or ageComes in all forms and the ideal is typically based on primrily the needs of the family not what you may see on tvespecially in terms of the fit in skills, experience, philosophies, of the nannyIn short there are many ideal nannies
  7. Although there isn’t one ideal, we know that there are some pretty consistent traits of great nannies..Nannies maintain professional relationships with the families that they work with and that includes getting ongoing professional development, joining professional nanny associations and groups, and exhibiting traits such as dependability Nannies are organized, it doesn’t mean you’re perfect, but you’re able to manage several schedules including the child you work with A nanny is communicative, and is an advocate for herself and the children in their care, and can be relied upon to provide feedback and guidance for familiesMore importantly, nannies share a special communicative bond with the children that they work with She is flexible, now this is within reason and a nanny should definitely not be expected to attend to the needs of a family at the drop of a dime, but can be flexible as her time allows and with enough notice and agreement of compensationNow we are missing a few traits here so fill us in, what are the typical traits of a nanny, join the discussion below and add some notes of your own
  8. So you want to become a nanny, give it some real thought, ask yourself:Can I work with children for several hours consecutively?Do I know how to provide for the care and development of a child?Am I a reliable professional?Do I genuinely feel that I can care for and nurture a child?Don’t worry we’ll go over the skills you may already have and those that you may need throughout the course!
  9. So if you’re just starting out, let’s do a quick gut check! Click on the page to answer the questions in our gut check. It isn’t a quiz but a good reminder of the wonderful opportunity and challenges of becoming a nanny.
  10. Here is a Summary of Lesson 1:Nannies are professionals entrusted with the care, safety, and development of childrenProfessional nannies have the opportunity to work part time but can expect to work full time from 40-50 hours a weekThere is no ideal and there is a great range in types and backgrounds of nannies
  11. As I previously mentioned there is no ideal nanny, nannies are very unique. However, future nannies may find it very difficult to talk about the skills and qualities that make us special. In this section we’ll explore and assess the skills that make you unique.First there are the pre requisites that will help you get your foot in the door. These are definitely requirements:Experience in some capacity with children. –This can vary and it may not be all professional workIf you have Driving skills a valid driver’s license in god standing is needed or some form of personal identification are requiredYou also want CPR/First Aid Certification– you can get this through local nanny groups, hospitals, or local red cross, only 83% of nannies have this certification up to date, please be a part of the growing majority
  12. So what if I don’t have experience as a professional nanny: All of the prerequisites that I mentioned you can buy or study for BUT you can’t fake experience. Sometimes, our beliefs about experience needed to become a professional nanny is too limited.Think outside the formal experiences and even the informal roles and interactions you may have with children Let’s talk about experience
  13. Experience changes according to context and the needs of a familyFor example, a family that posts in an ad that they are seeking a nanny that speaks French and Spanish are seeking a different set of skills than the traditional “experienced” nanny; they would like a nanny with those language skillsA family with a special needs child would look for a nanny that has worked with children in a special needs setting
  14. In the case of a family seeking a spanish and french speaking nanny, we can even think through some of the questions a family may ask. They are not only weigning her child care experience but her abilities in the skills that they requested. They would ask:Can she communicate in French and Spanish?Can she engage my child in language development?Does she have some childcare experience?Is she a safe nanny certified in CPR and First Aid (if needed a clean driving record)?
  15. The world of professional nannies is a highly competitive field, nannies need differentiators or “special sauce”. In the following sections we will conduct a skills assessment to find all of the skills and qualities you can bring to your job as a nannyRemember Childcare experience can be found in a variety of ways including but not limited toCaring for siblings or relativesWorking in a Childcare setting or tutoringAnd doing Occasional babysitting
  16. The most important thing to remember is to connect your skills to the needs of the family…so as you’re applying for jobs and to agencies keep in mind that it isn’t wise to copy and paste your experience from one job to the nextAll potential nannies have skills they can bring to the job…finding the ones that make you truly unique may ultimately jump start your career as a nannyComplete the next exercise to assess your skills
  17. Directions: Use the notes section to document your skills and interests. Keep this exercise in mind as you develop your resume!
  18. First think of the experiences that you have had. These can include experiences with children and previous career experience without. For instance, if I worked as a cashier at Macy’s it would require that I would have had some experience such as organizing my schedule, some customer service experience, professional skills and the ability to communicate well with adults.The suggestion here is to list the jobs that you’ve held involving children first, and the any not related to childcare.Complete this in the notes section!
  19. Now,Reflect on your personal strengths and experiences, write in your notes section any of the additional traits that you possess based on hobbies, education, interests and non work related experiences. For instance you may have studied art in college, and would be a great nanny that would provide art instruction.
  20. Now,Choose your top 3 strengths from the previous exercise and explain how these qualities might make you a strong nanny. You’ll notice that your top qualities may appear several times throughout the previous exercise.
  21. You have several strengths that make you not just a candidate for a nanny job, but a unique candidate.You can draw from skills based on your jobs, interests, and previous care experiences
  22. When applying for jobs as a nanny, you not only want to communicate that you’re interested, but that you are uniquely qualifiedUse previous jobs, interests, skills, and a broad range of experience to communicate what makes you specialMake sure you have the prerequisites including CPR, First Aid Training, and if necessary a valid driver’s license
  23. Brainstorm with other nannies in our forum to complete this assignment and remember, we’re here to help!In the next section, based on your skills and interest we will assess your goals
  24. The importance of setting goals is important to being an intentional nanny if you know where you’re headed you’re better about where you’re going
  25. The top jobs for nannies after they have left the field include teaching, working in day care centers, and parent consulting. Each of these career fields are typically ones that nannies transition into several of these fields and build and specialize the skills that they have honed nannying. However, going into nannying is an opportunity to develop your skills into many avenues. The skills that you will develop you can leverage to several other fields.
  26. The need for nannies to get clear or stagnate in their career field. Aim to create nannies that are intentional and purposeful. Thinking of your career trajectory now, helps define you early on as a serious professional this is the making of a serious career determines your outlook and how you are perceived.
  27. Let’s start with SMART goals. SMART goals are a mnemonic that help target goals and make them actionable. Have you ever made a goal that you haven’t been able to achieve? Everyone has Part of the reason may have had to do with how vague or accountable we were to those goals.
  28. Let’s start with SMART goals. SMART goals are a mnemonic that help target goals and make them actionable. Have you ever made a goal that you haven’t been able to achieve? Everyone has Part of the reason may have had to do with how vague the goals were or accountable we were to those goals. It’s hard so let’s talk about what a SMART goal looks like