Healthwatch Bracknell Forest presentation to

1. Darren Holmes
Communications Consultant
Wednesday 5th August 2013

2. Provides information about health and social care
services
Champions local views and raise concerns with
people who arrange and provide services
Monitor standards of health and social care
services locally and reports back to appropriate
decision making and monitoring bodies
Make recommendations and report back their
concerns about, and knowledge and experience
of local services to Healthwatch England

3. Health & SOCIAL CARE!

4. Consumer champion

5. Digging deeper

6. Service provider
Commissioner
Care Quality Commission
Healthwatch England
NHS England
Overview & Scrutiny
A possible escalation!

7. Health and social care users Healthwatch Focus
Management board Delivery organisations

8. „There are as
many opinions as
there are experts‟
Franklin D. Roosevelt

9. Views
Experiences
Stories

10. Representative picture
Of health and social care
in Bracknell

11. Individuals
Organisations
Providers

12. EVIDENCE!

13. Delivery organisations
Elected representatives
Co-opted members

14. Small
Local
On the ground
Representative
Powered by

15. Progress to date

16. “Don't dwell on what
went wrong. Instead,
focus on what to do
next. Spend your
energies on moving
forward toward finding
the answer.”
Denis Waitley

17. Any questions?