Hardeep Dhaliwal has over 20 years of experience in product development for the financial services industry. He most recently worked at Broadridge Financial Solutions as a Director of Product Management, where he was responsible for all aspects of the product development cycle for various brokerage products. Prior to that, he held roles at Merrill Lynch and other companies in operations, management, and business ownership. He is now seeking a new challenging career opportunity in product development.

1. Hardeep Dhaliwal
17 Gemma Court, Piscataway, NJ 08854 M (732) 948-4168 e-mail:aheadof123@yahoo.com
OBJECTIVE: Seeking a challenging career opportunity in Product development which will utilize my abilities
developed through my broad experience and knowledge with the opportunity of future
advancement.
Over the last 20+ years, I have compiled a broad-based record of success with increasing
responsibility and specific accomplishments. I have a long track record of developing,
implementing and maintaining brokerage related products. I am able to bring the desired results
based on my strong organizational skills, attention to detail mindset and communication
strategies.
EXPERIENCE: BROADRIDGE FINANCIAL SOLUTIONS INC, JERSEY CITY, NJ 11/2000- 05/20/2016
Director of Product Management
• Responsible for Product Management, Program Management, Client Relationship
Management and involved in all aspects of Brokerage IT Product Development Cycle.
• Responsible for managing concept to Product, major enhancement projects and working with
the clients to manage the requirements documentation process.
• Work with development team to design the product, work with Product Assurance team to
validate the product and manage the implementation process.
• Responsible for writing Product Specifications for new enhancements and field consistency
throughout Broker applications.
• Manage and mentor Product Management team members.
• Product Manager of WebSphere Products such as Application Programming Interface
(API)/XML, Order Management and Broker Desktop application.
• Implemented successfully projects internally and externally, using Broadridge’s applications.
• Interacted with upper management of clients and development teams to enhance and expand
product making decisions aligned with their business goals.
• Senior liaison for clients to resolve software concerns and upgrades.
• Responsible for research and analysis (reverse engineering) for validating business rules
verses data requirements.
• Determine client needs which involves enhancements, identifying solutions, requirements,
and submit evaluation.
• Coordinate with development team for client enhancements and issues to be included in
future software releases.
• Write and update Product manuals for the Application Programming Interface (API)/XML
Guides to client publications and development for new products or upcoming enhancements.
• Coordinate testing which includes executing test plans from simple to moderate
enhancements.
• Prior to moving the changes to QA, work with developers to ensure that the changes are
designed and functioning according to client product specifications.
• Coordinated software changes from QA to Production within Broadridge and client’s
development teams.
• Specialize and responsible for providing full Production support for Broadridge products:
Order Management for Equity and Options, Mutual Funds, MarginApplications, Name and
Address, Master Security Database, Distribute data to the SQL server, TaxLot Accounting,
WebSphere, GUI screens to Mainframe Application and Security.
• Kept consistent contact with the clients during implementation and maintenance phases.
• Conduct Product Review with all stake holders in the Focus Group Meetings.

2. MERILL LYNCH & COMPANY INC. SOMERSET, NJ 5/1998-11/2000
ML Associate
• Performed functions in the front end and back offices: trade equity and mutual funds, margin
inquires, new account openings, banking and retirement accounts.
• Advised the Steering Committee on the latest technology development.
• Recommended improvements in designing ML Direct website data fields for client
enhancements.
B&D CORPORATION, WOODBRIDGE, NJ 2/1997 - 5/1998
Owner and General Manager
• Operated and managed an international medical manufacturing and distribution corporation.
• Responsible for Sales and Marketing and negotiated exclusive distribution contracts with
overseas clients.
• Successfully obtained FDA approval for Class II product used for cardiopulmonary bypass
surgery, angioplasty and other medical settings.
IT CORPORATION, EDISON, NJ 3/1988 - 2/1997
Operations Manager
• Supervised staff of 40 employees in the various departments: customer service, data and
order entry, exporting, shipping, receiving and inventory.
• Managed a team for FDA recalls to match all the lots that were shipped across USA, Europe
and Asia.
• Member of senior executive decision-making team to purchase new
Manufacturing/Accounting
• Software package and telecommunication system.
• Reviewed and negotiated yearly contracts with vendors.
EDUCATION:
v Master of Management Information Systems- New Jersey Institute of Technology, Newark, NJ October
1997
v Bachelors of Management Science – Kean University, Union, NJ January 1991
LICENSES:
NYSE Series 7 General Securities
NASD Series 63 Uniform Securities Agent
REFERENCES: Available upon request.