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New Trends in USAID Procurements
The transition towards e-Payments
April 9, 2013
What we will cover today
2
1. Introductions
2. USAID’s Commitment to e-Payments
3. USAID Tanzania: Mission Perspective on e-Payments
4. Assessing viability of e-Payments
5. Practical Tips for Implementation
6. Q & A/Upcoming Events
3
19
Agenda
4
11
22
28
3
Introductions
Nandini Harihareswara
Operations Director & Sr Partnerships Officer
Nya Kwai Boayue
Acquisition and Assistance Specialist USAID/Tanzania
Hamilton McNutt
Program Manager, Payment Innovations
Anthony Latta
Treasurer, Finance and Administration
Svitlana Hall
Operations Associate, Finance and Administration
4
USAID’s Commitment to e-Payments
Why USAID Supports e-Payments
5
Foster cost savings and improve aid efficiency
Increase transparency and reduce leakage
and waste
Reduce security risks to program staff
Improve access to financial services for the
poor and unbanked
Catalyze development of new and innovative
financial products for the poor and unbanked
1
2
3
4
5
USAID’s Commitment to e-Payments
6
Encourage the
transition to electronic
payments (including
mobile money) in
USAID programs and
operations where
appropriate
Direct funding and support to
technical assistance programs and
partnerships fostering the
development of e-payments
E-payments
incorporated into
project design,
procurement
language and
existing
measurement
systems.
Development
of a system to
track the
usage of
electronic
payments
Tools and
trainings to assist
partners in
choosing
payment
platforms
USAID Procurement Executive’s Bulletin
• Evaluate e-payment alternatives, Include e-payments
use in concept papers, applications & proposals, if
appropriate
• Examples of operational costs that can use e-
payments:(1) temporary staff salaries; (2) vendor
payments; (3) travel per-diems.
• Examples of program costs that can use e-
payments: (1) cash for work; (2) payments to trainers;
(3) intra-value-chain payments; (4) grants to
beneficiaries.
• Missions can elect to make use of e-payments an
evaluation factor in solicitation documents.
USAID
PROCUREMENT
EXECUTIVE’S
BULLETIN NO.
2012-05
(7/12/2012)
7
The Philippines
ALL SOLICITATIONS FROM THE MISSION ENCOURAGE THE
CONSIDERATION OF ALTERNATIVE PAYMENT METHODS
• Request for Proposal No. SOL‐492‐12‐000033, Facilitating Public Investment
(12/8/12):
 L.5 ADDITIONAL INSTRUCTIONS TO OFFERORS
(6) Electronic Payments
USAID encourages the Contractor to consider alternative methods of payment,
especially electronic forms of payment, in place of cash payments when appropriate.
8
Afghanistan
THE AFGHAN MISSION IS PROMOTING THE USE OF E-PAYMENTS
IN PROCUREMENTS
• Request for Proposal No. SOL-306-13-00002, Regional Agricultural Development
Program – South (#2) (1/22/13):
 This RFP includes
 the use of electronic payments in the Statement of Objectives
 the ability to address and implement key areas of the Statement of Objectives in
the Technical Evaluation Criteria.
USAID, through the Financial Access for Investing in the Development of Afghanistan
(FAIDA) program and other programs, has encouraged the use of electronic
payments, including mobile money . . . The contractor should utilize these services to
the greatest extent feasible within its company policy to strengthen the efficiency and
security of financial transactions at all stages of value chain activities.
9
Haiti
THE MISSION IN HAITI REMAINS A LEADING ADVOCATE OF
MOBILE MONEY
• Request for Proposal No. SOL-521-12-000021, Haiti Feed the Future Partnership:
Northern Corridor (2/14/12):
 C.6.3.3 SUB RESULT 3.3: INCREASED ACCESS TO FINANCIAL PRODUCTS
…The Contractor shall also explore the possibility of utilizing mobile money technology for
conducting financial transactions (payments for purchases, cash transfers, payroll,
credit disbursements, credit repayments, etc.).
• USAID/Haiti included language requiring support of mobile money in a
solicitation in 2011:
 The implementer shall support the Haiti Mobile Money Initiative, where feasible,
including the payment of staff, the purchase and sale of goods and services associated
with program implementation. The Mission will determine the range of allowable cost
mobile money services utilized by the contractor/grantee.
10
11
USAID Tanzania: Mission Perspective on e-Payments
Tanzania’s Mobile Industry by the numbers
12
Source: World Bank/GSMA 2011
Mobile Phones vs. Bank Penetration in
Tanzania
13
Source: World Bank Databank
0
5000000
10000000
15000000
20000000
25000000
30000000
35000000
2004 2005 2006 2007 2008 2009 2010 2011
Mobile Telephone vs. Bank Penetration in Tanzania
Depositers with Commercial Banks Mobile Cellular Subscriptions
21.5million
Tanzania: Bank Branches vs. Mobile Money
Agents
14
0
2000
4000
6000
8000
10000
12000
14000
16000
18000
2012
ATMs
Bank Branches
Mobile Money
Agents
17,000
Interviews*
594*
Work Bank
Source: World Bank 2010/TDY Interviews 2012
*Projected bank branch growth
* Estimation combines agents
who serve more than one MNO
1608*
Work Bank
Mobile Money Products Available in
Tanzania?
15
Areas Of Action
16
Integrating language
encouraging e-payments into
future solicitations
Integrating the use of e-
payments in long term
development
programs, (e.g., Feed the
Future, Maternal
Health, Health Systems
Strengthening, etc)
The Mission is focused on moving away from the use of cash for the following
reasons:
•Safety. Program staff holding large amounts of cash going to the field are at risk for
theft or other acts of violence.
•Transparency & Leakages. A high level of cash based payments in programs can lead
to a higher level of leakages. E-payments provides a paper trail.
•Efficiency. By using e-payments, program staff can focus on programmatic work and
Finance/Administrative staff can be more effective with the use of e-payments.
•Scale. Programs, if successful, can be scaled up quickly when using e-payments.
17
Areas Of Interest
Operations and
Finance
Capacity
building
activities
Agriculture and
Health
Programs
Working with implementing partners to encourage
use of e-payments in the payment of per diems,
travel advances, and other payments made to
program staff that normally occur in cash
Encouraging programs conducting intensive capacity
building activities to assess and implement alternative
payment methods for per diem and travel cost
reimbursement disbursed to training attendees
Work with program technical teams to examine key
payment streams within health or agricultural value
chains that experience pain points with cash
management
Current Program Integration
18
Program Objectives Use of e-payments
Tanzania Staples
Value Chain-
NAFAKA
(ACDI/VOCA)
Improve smallholder
farmer productivity and
profitability within the
maize and rice value
chains
Beginning to evaluate how to
facilitate mobile payments
between small holder
farmers and agricultural
input companies.
Community Health
Workers-Pathfinder
Builds community health
systems in 35 districts in
Tanzania in order to
support a range of health
challenges from HIV/AIDs
to family planning.
Uses M-Pesa to disburse
monthly stipends to 3,500
community health workers
throughout the country.
The following programs have already begun exploring ways to
integrate mobile money into their programs and operations…
19
Assessing Viability of e-Payments: Costing Utility Tool
Process for making an informed decision
and the tools to help you get there
20
1) Where is cash used in my program and my operations, and is it a
problem? Available Resource: Cash Scoping Survey
2) Does the country I work in have appropriate electronic payment
infrastructure and regulatory policy? Upcoming Resource: Country
Wide e payment due diligence guidance
3) Assess provider capabilities and get a better understanding of
products offered. Available Resource: e-Payment service provider due
diligence guidance
4) Analyze the costs associated with cash management vs. a transition
toward e-Payments Available Resource: Cashing Utility Analytical Tool
5) If you do find provider capabilities and clear benefits to your
program, develop an implementation plan and implement the transition.
Upcoming Resource: Standard operating procedure guidance
Costing Utility Tool Example
21
22
Practical Tips for Implementation: Chemonics
Establish Internal and External Needs
• Accounting systems
• Record keeping (audit trail)
• Operation procedures
Internal
• Mobile Network Operator
vs. Bank
• Selecting a provider
• Access to payment system
External
MNOs vs. Banks
Country context
Mobile money vs. mobile wallet
Geographic distribution
Example from
the field:
Philippines
Internal – Accounting system
• Ensure accounting system is ready
• Start small and with your staff
Internal – Audit trail
Internal – Operating procedure
Mobile Money vs. Checks
Mobile request
Approval
Upload
Payment
approval
Payment
Release
Payment
confirmation
Check request
Approval
Prepare check
Sign check
Release check
payment
Copy check
28
Questions and Answers
Upcoming Events
April 11 April 25 April 23 May 2
Ask the expert
Twitter Session with
USAID Mobile
Solutions Division
(11am-noon EST);
Info:
nandini@usaid.gov
CRS Webinar on their
experiences with electronic
voucher systems in Haiti
(11am-noon); Info:
fredrik.winsnes@nethope.org
NetHope/USAID Webinar
on lessons from Tanzania
and Uganda in electronic
payments
(8am EST); info:
JChen@qedgroupllc.com
29
Replay of the Trends in USAID
Procurements for audiences in
East Africa and South East Asia
(8 am EST); info:
hamilton.mcnutt@nethope.org

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New Trends in USAID Procurement: The Transition Towards e-Payments

  • 1. 1 New Trends in USAID Procurements The transition towards e-Payments April 9, 2013
  • 2. What we will cover today 2 1. Introductions 2. USAID’s Commitment to e-Payments 3. USAID Tanzania: Mission Perspective on e-Payments 4. Assessing viability of e-Payments 5. Practical Tips for Implementation 6. Q & A/Upcoming Events 3 19 Agenda 4 11 22 28
  • 3. 3 Introductions Nandini Harihareswara Operations Director & Sr Partnerships Officer Nya Kwai Boayue Acquisition and Assistance Specialist USAID/Tanzania Hamilton McNutt Program Manager, Payment Innovations Anthony Latta Treasurer, Finance and Administration Svitlana Hall Operations Associate, Finance and Administration
  • 5. Why USAID Supports e-Payments 5 Foster cost savings and improve aid efficiency Increase transparency and reduce leakage and waste Reduce security risks to program staff Improve access to financial services for the poor and unbanked Catalyze development of new and innovative financial products for the poor and unbanked 1 2 3 4 5
  • 6. USAID’s Commitment to e-Payments 6 Encourage the transition to electronic payments (including mobile money) in USAID programs and operations where appropriate Direct funding and support to technical assistance programs and partnerships fostering the development of e-payments E-payments incorporated into project design, procurement language and existing measurement systems. Development of a system to track the usage of electronic payments Tools and trainings to assist partners in choosing payment platforms
  • 7. USAID Procurement Executive’s Bulletin • Evaluate e-payment alternatives, Include e-payments use in concept papers, applications & proposals, if appropriate • Examples of operational costs that can use e- payments:(1) temporary staff salaries; (2) vendor payments; (3) travel per-diems. • Examples of program costs that can use e- payments: (1) cash for work; (2) payments to trainers; (3) intra-value-chain payments; (4) grants to beneficiaries. • Missions can elect to make use of e-payments an evaluation factor in solicitation documents. USAID PROCUREMENT EXECUTIVE’S BULLETIN NO. 2012-05 (7/12/2012) 7
  • 8. The Philippines ALL SOLICITATIONS FROM THE MISSION ENCOURAGE THE CONSIDERATION OF ALTERNATIVE PAYMENT METHODS • Request for Proposal No. SOL‐492‐12‐000033, Facilitating Public Investment (12/8/12):  L.5 ADDITIONAL INSTRUCTIONS TO OFFERORS (6) Electronic Payments USAID encourages the Contractor to consider alternative methods of payment, especially electronic forms of payment, in place of cash payments when appropriate. 8
  • 9. Afghanistan THE AFGHAN MISSION IS PROMOTING THE USE OF E-PAYMENTS IN PROCUREMENTS • Request for Proposal No. SOL-306-13-00002, Regional Agricultural Development Program – South (#2) (1/22/13):  This RFP includes  the use of electronic payments in the Statement of Objectives  the ability to address and implement key areas of the Statement of Objectives in the Technical Evaluation Criteria. USAID, through the Financial Access for Investing in the Development of Afghanistan (FAIDA) program and other programs, has encouraged the use of electronic payments, including mobile money . . . The contractor should utilize these services to the greatest extent feasible within its company policy to strengthen the efficiency and security of financial transactions at all stages of value chain activities. 9
  • 10. Haiti THE MISSION IN HAITI REMAINS A LEADING ADVOCATE OF MOBILE MONEY • Request for Proposal No. SOL-521-12-000021, Haiti Feed the Future Partnership: Northern Corridor (2/14/12):  C.6.3.3 SUB RESULT 3.3: INCREASED ACCESS TO FINANCIAL PRODUCTS …The Contractor shall also explore the possibility of utilizing mobile money technology for conducting financial transactions (payments for purchases, cash transfers, payroll, credit disbursements, credit repayments, etc.). • USAID/Haiti included language requiring support of mobile money in a solicitation in 2011:  The implementer shall support the Haiti Mobile Money Initiative, where feasible, including the payment of staff, the purchase and sale of goods and services associated with program implementation. The Mission will determine the range of allowable cost mobile money services utilized by the contractor/grantee. 10
  • 11. 11 USAID Tanzania: Mission Perspective on e-Payments
  • 12. Tanzania’s Mobile Industry by the numbers 12 Source: World Bank/GSMA 2011
  • 13. Mobile Phones vs. Bank Penetration in Tanzania 13 Source: World Bank Databank 0 5000000 10000000 15000000 20000000 25000000 30000000 35000000 2004 2005 2006 2007 2008 2009 2010 2011 Mobile Telephone vs. Bank Penetration in Tanzania Depositers with Commercial Banks Mobile Cellular Subscriptions 21.5million
  • 14. Tanzania: Bank Branches vs. Mobile Money Agents 14 0 2000 4000 6000 8000 10000 12000 14000 16000 18000 2012 ATMs Bank Branches Mobile Money Agents 17,000 Interviews* 594* Work Bank Source: World Bank 2010/TDY Interviews 2012 *Projected bank branch growth * Estimation combines agents who serve more than one MNO 1608* Work Bank
  • 15. Mobile Money Products Available in Tanzania? 15
  • 16. Areas Of Action 16 Integrating language encouraging e-payments into future solicitations Integrating the use of e- payments in long term development programs, (e.g., Feed the Future, Maternal Health, Health Systems Strengthening, etc) The Mission is focused on moving away from the use of cash for the following reasons: •Safety. Program staff holding large amounts of cash going to the field are at risk for theft or other acts of violence. •Transparency & Leakages. A high level of cash based payments in programs can lead to a higher level of leakages. E-payments provides a paper trail. •Efficiency. By using e-payments, program staff can focus on programmatic work and Finance/Administrative staff can be more effective with the use of e-payments. •Scale. Programs, if successful, can be scaled up quickly when using e-payments.
  • 17. 17 Areas Of Interest Operations and Finance Capacity building activities Agriculture and Health Programs Working with implementing partners to encourage use of e-payments in the payment of per diems, travel advances, and other payments made to program staff that normally occur in cash Encouraging programs conducting intensive capacity building activities to assess and implement alternative payment methods for per diem and travel cost reimbursement disbursed to training attendees Work with program technical teams to examine key payment streams within health or agricultural value chains that experience pain points with cash management
  • 18. Current Program Integration 18 Program Objectives Use of e-payments Tanzania Staples Value Chain- NAFAKA (ACDI/VOCA) Improve smallholder farmer productivity and profitability within the maize and rice value chains Beginning to evaluate how to facilitate mobile payments between small holder farmers and agricultural input companies. Community Health Workers-Pathfinder Builds community health systems in 35 districts in Tanzania in order to support a range of health challenges from HIV/AIDs to family planning. Uses M-Pesa to disburse monthly stipends to 3,500 community health workers throughout the country. The following programs have already begun exploring ways to integrate mobile money into their programs and operations…
  • 19. 19 Assessing Viability of e-Payments: Costing Utility Tool
  • 20. Process for making an informed decision and the tools to help you get there 20 1) Where is cash used in my program and my operations, and is it a problem? Available Resource: Cash Scoping Survey 2) Does the country I work in have appropriate electronic payment infrastructure and regulatory policy? Upcoming Resource: Country Wide e payment due diligence guidance 3) Assess provider capabilities and get a better understanding of products offered. Available Resource: e-Payment service provider due diligence guidance 4) Analyze the costs associated with cash management vs. a transition toward e-Payments Available Resource: Cashing Utility Analytical Tool 5) If you do find provider capabilities and clear benefits to your program, develop an implementation plan and implement the transition. Upcoming Resource: Standard operating procedure guidance
  • 21. Costing Utility Tool Example 21
  • 22. 22 Practical Tips for Implementation: Chemonics
  • 23. Establish Internal and External Needs • Accounting systems • Record keeping (audit trail) • Operation procedures Internal • Mobile Network Operator vs. Bank • Selecting a provider • Access to payment system External
  • 24. MNOs vs. Banks Country context Mobile money vs. mobile wallet Geographic distribution Example from the field: Philippines
  • 25. Internal – Accounting system • Ensure accounting system is ready • Start small and with your staff
  • 27. Internal – Operating procedure Mobile Money vs. Checks Mobile request Approval Upload Payment approval Payment Release Payment confirmation Check request Approval Prepare check Sign check Release check payment Copy check
  • 29. Upcoming Events April 11 April 25 April 23 May 2 Ask the expert Twitter Session with USAID Mobile Solutions Division (11am-noon EST); Info: nandini@usaid.gov CRS Webinar on their experiences with electronic voucher systems in Haiti (11am-noon); Info: fredrik.winsnes@nethope.org NetHope/USAID Webinar on lessons from Tanzania and Uganda in electronic payments (8am EST); info: JChen@qedgroupllc.com 29 Replay of the Trends in USAID Procurements for audiences in East Africa and South East Asia (8 am EST); info: hamilton.mcnutt@nethope.org

Notas do Editor

  1. Growth over the last three years… 2009-2011
  2. Depositors with commercial banks (per 1,000 adults) Depositors with commercial banks are the reported number of deposit account holders at commercial banks and other resident banks functioning as commercial banks that are resident nonfinancial corporations (public and private) and households. The major types of deposits are checking accounts, savings accounts, and time accounts.
  3. ATMs are another 850 access points or so. Keep in mind that this was before WaridPesa and Airtel Money came into the market, which means the agent network has significantly increased this year.
  4. Ensure that your accounting system is set up to track a new MM account (if MNO) or to track bank payments that are mobile. The accounting system should be ready before making the first payments. Start small and internal. Staff are your best ambassadors. If your staff understand the system, then they will explain to and motivate outside vendors, grantees, and beneficiaries to use the system. For example, in Kenya we started with travel advances and expense-report reimbursements. After staff became used to the system, they began to use it to pay vendors for goods and services and allowances to grantees.
  5. Kenya example. Just as with checks or a cash payment, a project should keep confirmation of the payment. For a check, it is a copy. For cash, it is a receipt. For MM, it is a print out from the MNO or bank’s website that contains payment amount (see 30,000) and charges (see 200). Notice that functionally there isn’t a difference between this payment back up – which is provided by the external vendor, Safaricom – and an EFT confirmation. Both provide adequate documentation that a payment was executed.
  6. Notice again that there isn’t a significant difference between a mobile and a cash request. They are simply different methods of making a payment.