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Patients at the Center
Matt Handley, MD, Associate Medical Director,
Quality  Informatics
Group Health Cooperative
Group Health

•Consumer governed, not for
profit financing and care delivery
system

•580,000 patients*
•860 Medical Staff
•25 Medical Offices, 2 Hospitals
•Washington and North Idaho
•Contracts with 6,000 physicians
and 44 hospitals

•*Includes subsidiary health carriers: GHC Options, Inc., and KPS Health Plans
Patient Centered


The Easy part
‣ Transition from dis-integrated disease
  based programs to integrated care plans

The Hard part
‣ Moving to a collaborative model that is
  designed with the patient at the center
Moving from focusing on the disease or body part….




                                         To focusing on the patient
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative
Patient Centered Care at Group Health Cooperative

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Patient Centered Care at Group Health Cooperative

  • 1. Patients at the Center Matt Handley, MD, Associate Medical Director, Quality Informatics Group Health Cooperative
  • 2. Group Health •Consumer governed, not for profit financing and care delivery system •580,000 patients* •860 Medical Staff •25 Medical Offices, 2 Hospitals •Washington and North Idaho •Contracts with 6,000 physicians and 44 hospitals •*Includes subsidiary health carriers: GHC Options, Inc., and KPS Health Plans
  • 3. Patient Centered The Easy part ‣ Transition from dis-integrated disease based programs to integrated care plans The Hard part ‣ Moving to a collaborative model that is designed with the patient at the center
  • 4. Moving from focusing on the disease or body part…. To focusing on the patient