This document discusses digital inclusion and the work of UK online centres. It notes that 18% of UK adults have never been online, with certain demographics like those over 65 or with low qualifications being more digitally excluded. UK online centres work to address this through their network of over 5,000 community organizations that provide digital skills training. Their training has led to outcomes like 65% of learners progressing to employment or employment activities and over 90% feeling more confident going online. The document advocates for continued action to address skills, motivation and access barriers that prevent more widespread digital inclusion.
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Wea digital inclusion
1. Digital inclusion
Greg Watson
Sales Manager, Online Centres Foundation
@GregWat_son
http://www.slideshare.net/GregWatson
Greg.watson@ukonlinecentres.com
www.learnmyway.com
www.communityhowto.com
2. 15 minutes….
1. Background to digital inclusion
2. Info about UK online centres
3. What resources are available to
help you in the community
3. Why we care about digital
inclusion:
• Social Justice
– Equality, improving lives
– Employment, Saving, social isolation
• Economic Growth
– Welfare reform moving online
– Digital by default
– Helping people be more employable
– Building new better digital businesses
4. Who’s digitally
excluded:
18% of adults have never been online (ONS)
71% 51% 50%
In social group
C2DE
Aged over 65 Have no
qualification
3.91 Million disabled adults
Office for National Statistics - 2012
5. Economic benefits:
Government estimates suggest that an hour
spent interacting with government costs the
average citizen £14.70. Over 250million
transactions are still completed through
offline channels every year. “
£1.8 billion annual saving if an half hour
was saved by digitalising every transaction
Digital Efficiency Report Nov 2012
“
6. Benefits to the individual:
• £560 saved by shopping/paying bills online
– 82% internet users have saved money [Ofcom]
• 7 million job adverts online
• 90% of all jobs need basic IT skills
• 25% increase in earners with good IT skills
• 3.1 million people over 65 go a whole week
without seeing family or friends
ONS figures 2012
7. Intro to UK online centres:
[Not for profit social enterprise]
Purpose: We make good things happen through digital technology
5,000 community organisations
– Network within our network
• Into work
• Disability
• Community Capacity Builders (CCB)
• Carers
No such thing as a typical UK online centres
– Most run outreach sessions which include,
• care homes,
• social houses
• churches, mosques
• Village halls
• Fish and Chip Shops
• Pubs
8. Who is getting supported in
UK online centres
Social Excluded 83% Receiving any
benefits
57%
Unemployed 47% Educated below
level 2
50%
Household income
<£9,999
28% Disabled 29%
Aged 65+ 16% Black, Asian &
Minority Ethnic
Groups
16%
User survey results January 2013
9. What do learners progression to:
Any positive outcome 96%
Progression to employment /
employment activities
65%
Voluntary work 11%
Moved from unemployed to employed 8%
Did further learning 50%
Used Government websites 73%
Feel more confident going online 93%
Overall satisfaction 99%
Progress survey results January 2013
11. We need action on:
Skills
20%
Motivation
34%
Access
38%
Barriers to why people are not online
[Freshminds 2007 and 2009]
12.
13.
14.
15. Thanks for listening
Greg Watson
Sales Manager, Online Centres Foundation
@GregWat_son
http://www.slideshare.net/GregWatson
Greg.watson@ukonlinecentres.com
www.learnmyway.com
www.communityhowto.com
Editor's Notes
Sum up experience for the dayMention of stories from the work shop
Mention George Osborne’s Wednesday’s spending review The NHS alone estimates a saving of 2.9 billion fro deployment od digital services Digital transactions lower than20 X Telephone30 X Postal50 X Face to Face
Anne Wallace OBE, Director, Starting Point Community – {NIACE Transformation fund}
Based on 7,000 Average over 100 a week
Progression survey 1,270
NIACE, WEA, Techdis, If we can get the Skills and motivation right 54% of the way there!
Free easy access learning coursesLearner planning and trackingHTML 5Informal progression – Universal job match, filling on forms. Facebook, budgeting helping to get employed and save moneyOver 1 million learners