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Digital inclusion
Greg Watson
Sales Manager, Online Centres Foundation
@GregWat_son
http://www.slideshare.net/GregWatson
Greg.watson@ukonlinecentres.com
www.learnmyway.com
www.communityhowto.com
15 minutes….
1. Background to digital inclusion
2. Info about UK online centres
3. What resources are available to
help you in the community
Why we care about digital
inclusion:
• Social Justice
– Equality, improving lives
– Employment, Saving, social isolation
• Economic Growth
– Welfare reform moving online
– Digital by default
– Helping people be more employable
– Building new better digital businesses
Who’s digitally
excluded:
18% of adults have never been online (ONS)
71% 51% 50%
In social group
C2DE
Aged over 65 Have no
qualification
3.91 Million disabled adults
Office for National Statistics - 2012
Economic benefits:
Government estimates suggest that an hour
spent interacting with government costs the
average citizen £14.70. Over 250million
transactions are still completed through
offline channels every year. “
£1.8 billion annual saving if an half hour
was saved by digitalising every transaction
Digital Efficiency Report Nov 2012
“
Benefits to the individual:
• £560 saved by shopping/paying bills online
– 82% internet users have saved money [Ofcom]
• 7 million job adverts online
• 90% of all jobs need basic IT skills
• 25% increase in earners with good IT skills
• 3.1 million people over 65 go a whole week
without seeing family or friends
ONS figures 2012
Intro to UK online centres:
[Not for profit social enterprise]
Purpose: We make good things happen through digital technology
5,000 community organisations
– Network within our network
• Into work
• Disability
• Community Capacity Builders (CCB)
• Carers
No such thing as a typical UK online centres
– Most run outreach sessions which include,
• care homes,
• social houses
• churches, mosques
• Village halls
• Fish and Chip Shops
• Pubs
Who is getting supported in
UK online centres
Social Excluded 83% Receiving any
benefits
57%
Unemployed 47% Educated below
level 2
50%
Household income
<£9,999
28% Disabled 29%
Aged 65+ 16% Black, Asian &
Minority Ethnic
Groups
16%
User survey results January 2013
What do learners progression to:
Any positive outcome 96%
Progression to employment /
employment activities
65%
Voluntary work 11%
Moved from unemployed to employed 8%
Did further learning 50%
Used Government websites 73%
Feel more confident going online 93%
Overall satisfaction 99%
Progress survey results January 2013
Comparison:
Social exclusion with previous year
We need action on:
Skills
20%
Motivation
34%
Access
38%
Barriers to why people are not online
[Freshminds 2007 and 2009]
Thanks for listening
Greg Watson
Sales Manager, Online Centres Foundation
@GregWat_son
http://www.slideshare.net/GregWatson
Greg.watson@ukonlinecentres.com
www.learnmyway.com
www.communityhowto.com

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Wea digital inclusion

  • 1. Digital inclusion Greg Watson Sales Manager, Online Centres Foundation @GregWat_son http://www.slideshare.net/GregWatson Greg.watson@ukonlinecentres.com www.learnmyway.com www.communityhowto.com
  • 2. 15 minutes…. 1. Background to digital inclusion 2. Info about UK online centres 3. What resources are available to help you in the community
  • 3. Why we care about digital inclusion: • Social Justice – Equality, improving lives – Employment, Saving, social isolation • Economic Growth – Welfare reform moving online – Digital by default – Helping people be more employable – Building new better digital businesses
  • 4. Who’s digitally excluded: 18% of adults have never been online (ONS) 71% 51% 50% In social group C2DE Aged over 65 Have no qualification 3.91 Million disabled adults Office for National Statistics - 2012
  • 5. Economic benefits: Government estimates suggest that an hour spent interacting with government costs the average citizen £14.70. Over 250million transactions are still completed through offline channels every year. “ £1.8 billion annual saving if an half hour was saved by digitalising every transaction Digital Efficiency Report Nov 2012 “
  • 6. Benefits to the individual: • £560 saved by shopping/paying bills online – 82% internet users have saved money [Ofcom] • 7 million job adverts online • 90% of all jobs need basic IT skills • 25% increase in earners with good IT skills • 3.1 million people over 65 go a whole week without seeing family or friends ONS figures 2012
  • 7. Intro to UK online centres: [Not for profit social enterprise] Purpose: We make good things happen through digital technology 5,000 community organisations – Network within our network • Into work • Disability • Community Capacity Builders (CCB) • Carers No such thing as a typical UK online centres – Most run outreach sessions which include, • care homes, • social houses • churches, mosques • Village halls • Fish and Chip Shops • Pubs
  • 8. Who is getting supported in UK online centres Social Excluded 83% Receiving any benefits 57% Unemployed 47% Educated below level 2 50% Household income <£9,999 28% Disabled 29% Aged 65+ 16% Black, Asian & Minority Ethnic Groups 16% User survey results January 2013
  • 9. What do learners progression to: Any positive outcome 96% Progression to employment / employment activities 65% Voluntary work 11% Moved from unemployed to employed 8% Did further learning 50% Used Government websites 73% Feel more confident going online 93% Overall satisfaction 99% Progress survey results January 2013
  • 11. We need action on: Skills 20% Motivation 34% Access 38% Barriers to why people are not online [Freshminds 2007 and 2009]
  • 12.
  • 13.
  • 14.
  • 15. Thanks for listening Greg Watson Sales Manager, Online Centres Foundation @GregWat_son http://www.slideshare.net/GregWatson Greg.watson@ukonlinecentres.com www.learnmyway.com www.communityhowto.com

Editor's Notes

  1. Sum up experience for the dayMention of stories from the work shop
  2. Mention George Osborne’s Wednesday’s spending review The NHS alone estimates a saving of 2.9 billion fro deployment od digital services Digital transactions lower than20 X Telephone30 X Postal50 X Face to Face
  3. Anne Wallace OBE, Director, Starting Point Community – {NIACE Transformation fund}
  4. Based on 7,000 Average over 100 a week
  5. Progression survey 1,270
  6. NIACE, WEA, Techdis, If we can get the Skills and motivation right 54% of the way there!
  7. Free easy access learning coursesLearner planning and trackingHTML 5Informal progression – Universal job match, filling on forms. Facebook, budgeting helping to get employed and save moneyOver 1 million learners
  8. Do more more easily Social community