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GRAPEVINE CHAMBER OF COMMERCE
              Presents:




Facebook for Business
The Global Impact of Social Media
           CLICK HERE FOR VIDEO
   GRAPEVINE CHAMBER OF COMMERCE
                  Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
                 Presents:




S oc i al M di a 1 01
           e

             Marti Pevehouse
            Membership Director
       Martip@grapevinechamber.org
GRAPEVINE CHAMBER OF COMMERCE




Carlos Merla        Kate Grigal
GRAPEVINE CHAMBER OF COMMERCE
What we will cover and what you will learn
                   Presents:




S oc i al M di a 1 01
           e
 An Overview of Facebook
 •The Fantastic Four
 How to Generate Business
 •The Anatomy of a FB Page
 Take Care of Customers
 •Who do you Like?
 Build a Community of loyal and valuable Brand Fans
 •Conversations
 •Advertising on FB
GRAPEVINE CHAMBER OF COMMERCE
               Presents:



     Carlos Merla 1 0 1
S oc i al M di a
            e
        Overview of the
      Power of Facebook
A MESSAGE FROM ZUCK! CLICK HERE

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
Fantastic Four of Facebook

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
Fantastic Four of Facebook

   GRAPEVINE CHAMBER OF COMMERCE
               2
               Presents:
                           3       4

S oc i al M di a 1 01
           e
Fantastic Four of Facebook

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:
                           3       4

S oc i al M di a 1 01
           e
Fantastic Four of Facebook

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:           4

S oc i al M di a 1 01
           e
Fantastic Four of Facebook

      GRAPEVINE CHAMBER OF COMMERCE
                                Presents:




S oc i al M di a 1 01
           e

  For share of authentication via news sites, Facebook took 31% while Google
  was close behind with 30% and Yahoo at 25%.

  With entertainment sites, Facebook was the major leader with 52% (Google was
  second with 17%, Yahoo with 15% and Twitter at 11%).
Fantastic Four of Facebook

    A Total of 289 of the Fortune 500 companies
   GRAPEVINE CHAMBER OF COMMERCE
           are now on the social network.
                    Presents:




S oc i al M di a 1 01
           e     Utilities
                             Insurance Co.
                                  27%
                                             Sales   Specialty Retail
                                                          19%



                   6%                                               Food Production,
                                                                   Services, Consumer
                                                                         Products
    General Merch                                                          19%
        10%



       Computer,                                                Commercial Banks
     Software, equip                                                 10%
          10%
                               TELCOM
                                 9%
Fantastic Four of Facebook

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
Facebook for Your Business Video CLICK HERE

   GRAPEVINE CHAMBER OF COMMERCE
                Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e

        Kate Grigal
     Director of Client Services
GRAPEVINE CHAMBER OF COMMERCE
                 Presents:

 Anatomy of A FB Page
S oc i al M di a 1 01
           e
     A Breakdown of A Business Page
GRAPEVINE CHAMBER OF COMMERCE
                   Presents:
     Are you a Place, A Page, or a
S oc i al M di a 1 01
           e  Business?
   • Determining the type of Facebook page you
     need is critical to the success of your
     business.

   • You want to be able to communicate and
     have it be easy for your end users (clients) to
     read and understand.
Grapevine Chamber of Commerce is a
     Business Service!
   GRAPEVINE CHAMBER OF COMMERCE
                  Presents:




S oc i al M di a 1 01
           e
Vireo Marketing is a Local Business!

   GRAPEVINE CHAMBER OF COMMERCE
                  Presents:




S oc i al M di a 1 01
           e
Diet Coke is a Food & Beverage!

   GRAPEVINE CHAMBER OF COMMERCE
                  Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
                   Presents:
           Things To Consider:
S oc i al M di a 1 01
           e
   • Is your info up to date?

   • Do you link back to your website?

   • Do you have compelling images/pictures?

   • Do you have your physical address listed on
     the page?
GRAPEVINE CHAMBER OF COMMERCE
                   Presents:
                  Don’t forget…
S oc i al M di a 1 01
           e
   • Claim your business URL on Facebook!

   • Once you get 25 “likes” you have the ability
     to customize your URL

   • Choose wisely- this is permanent.

   • Choose something that represents your
     business :
Your Vanity URL is YOUR Facebook
                    Address
   GRAPEVINE CHAMBER OF COMMERCE
                 Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
                        Presents:

   Who Do You Like?
S oc i al M di a 1 01
           e
  Who you like is just as important as who likes you!
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:
           Things To Consider:
S oc i al M di a 1 01
           e
   • Liking Partners is a great way to “network”

   • Liking Neighbors is a great way to share
     your community

   • Like other companies that might have similar
     clients- you never know!
Who You Like Reflects Who You Are!

   GRAPEVINE CHAMBER OF COMMERCE
                 Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:

   Recommendations
S oc i al M di a 1 01
           e
   It’s Ok To Ask For A Recommendation!
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:
           Things To Consider:
S oc i al M di a 1 01
           e
   • Recommendations allow for real-time
     sharing

   • It’s ok to ask your community to write a
     recommendation

   • Recommendations are indexed by the search
     engines!
Recommendations Build Trust

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
                Presents:

    The Conversation
S o c i aWhat to say? a 1 0 1
         l M die
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:
             Things To Consider:
S oc i al M di a 1 01
           e
   • Conversations should be casual, and open

   • Ask questions, start real conversations

   • Your postings reflect your business- keep it
     real!

   • Do NOT have 100% of your posts sales
     oriented, this WILL turn people off!
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:
           Things To Consider:
S oc i al M di a 1 01
           e
   • Post Regularly- People are more comfortable
     responding/engaging when they see you
     posting with regularity

   • Respond to questions/feedback

   • Don’t delete negative comments!
Let’s Share!

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
Let’s Chat!

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
Let’s Tell People About Good Things!

   GRAPEVINE CHAMBER OF COMMERCE
                  Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
                Presents:
              Don’t forget…
S oc i al M di a 1 01
           e
   • Plan your posting in advance

   • Check back often to respond to any/all
     questions & feedback

   • Don’t be afraid to engage your
     audience- they want to be heard too!
GRAPEVINE CHAMBER OF COMMERCE
                Presents:

  Facebook Advertising
S oc i al M di a 1 01
           e
        New Ways to Reach Fans
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:
           Things To Consider:
S oc i al M di a 1 01
           e
   • Facebook Ad’s are AWESOME ways to target
     your advertising to specific users

   • You can set daily/monthly budgets

   • You can change your campaigns at any time

   • You can create multiple campaigns for
     multiple needs
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:
           Things To Consider:
S oc i al M di a 1 01
           e
   • You can highlight specific postings, events,
     and/or needs through Facebook Ads

   • All you need is a credit card and a campaign
How to Launch Facebook Ads

   GRAPEVINE CHAMBER OF COMMERCE
                Presents:




S oc i al M di a 1 01
           e
How to Launch A Facebook Ad

   GRAPEVINE CHAMBER OF COMMERCE
                Presents:




S oc i al M di a 1 01
           e
Who Do You Target ?

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
Budget Time!

   GRAPEVINE CHAMBER OF COMMERCE
               Presents:




S oc i al M di a 1 01
           e
GRAPEVINE CHAMBER OF COMMERCE
                  Presents:
                Don’t forget…
S oc i al M di a 1 01
           e
   • Budgets can be changed any time

   • You are not locked into long-term contracts
     with FB advertising

   • You are in control!
GRAPEVINE CHAMBER OF COMMERCE
               Presents:
             QUESTIONS?
S oc i al M di a 1 01
           e
   • Kate@vireomarketing.com
GRAPEVINE CHAMBER OF COMMERCE
               Presents:

          Q&A
S oc i al M di a 1 01
            eLet’s Talk !

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2/24/12 Facebook for Business

  • 1. GRAPEVINE CHAMBER OF COMMERCE Presents: Facebook for Business
  • 2. The Global Impact of Social Media CLICK HERE FOR VIDEO GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 3. GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e Marti Pevehouse Membership Director Martip@grapevinechamber.org
  • 4. GRAPEVINE CHAMBER OF COMMERCE Carlos Merla Kate Grigal
  • 5. GRAPEVINE CHAMBER OF COMMERCE What we will cover and what you will learn Presents: S oc i al M di a 1 01 e An Overview of Facebook •The Fantastic Four How to Generate Business •The Anatomy of a FB Page Take Care of Customers •Who do you Like? Build a Community of loyal and valuable Brand Fans •Conversations •Advertising on FB
  • 6. GRAPEVINE CHAMBER OF COMMERCE Presents: Carlos Merla 1 0 1 S oc i al M di a e Overview of the Power of Facebook
  • 7. A MESSAGE FROM ZUCK! CLICK HERE GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 8. Fantastic Four of Facebook GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 9. Fantastic Four of Facebook GRAPEVINE CHAMBER OF COMMERCE 2 Presents: 3 4 S oc i al M di a 1 01 e
  • 10. Fantastic Four of Facebook GRAPEVINE CHAMBER OF COMMERCE Presents: 3 4 S oc i al M di a 1 01 e
  • 11. Fantastic Four of Facebook GRAPEVINE CHAMBER OF COMMERCE Presents: 4 S oc i al M di a 1 01 e
  • 12. Fantastic Four of Facebook GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e For share of authentication via news sites, Facebook took 31% while Google was close behind with 30% and Yahoo at 25%. With entertainment sites, Facebook was the major leader with 52% (Google was second with 17%, Yahoo with 15% and Twitter at 11%).
  • 13. Fantastic Four of Facebook A Total of 289 of the Fortune 500 companies GRAPEVINE CHAMBER OF COMMERCE are now on the social network. Presents: S oc i al M di a 1 01 e Utilities Insurance Co. 27% Sales Specialty Retail 19% 6% Food Production, Services, Consumer Products General Merch 19% 10% Computer, Commercial Banks Software, equip 10% 10% TELCOM 9%
  • 14. Fantastic Four of Facebook GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 15. Facebook for Your Business Video CLICK HERE GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 16. GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e Kate Grigal Director of Client Services
  • 17. GRAPEVINE CHAMBER OF COMMERCE Presents: Anatomy of A FB Page S oc i al M di a 1 01 e A Breakdown of A Business Page
  • 18. GRAPEVINE CHAMBER OF COMMERCE Presents: Are you a Place, A Page, or a S oc i al M di a 1 01 e Business? • Determining the type of Facebook page you need is critical to the success of your business. • You want to be able to communicate and have it be easy for your end users (clients) to read and understand.
  • 19. Grapevine Chamber of Commerce is a Business Service! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 20. Vireo Marketing is a Local Business! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 21. Diet Coke is a Food & Beverage! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 22. GRAPEVINE CHAMBER OF COMMERCE Presents: Things To Consider: S oc i al M di a 1 01 e • Is your info up to date? • Do you link back to your website? • Do you have compelling images/pictures? • Do you have your physical address listed on the page?
  • 23. GRAPEVINE CHAMBER OF COMMERCE Presents: Don’t forget… S oc i al M di a 1 01 e • Claim your business URL on Facebook! • Once you get 25 “likes” you have the ability to customize your URL • Choose wisely- this is permanent. • Choose something that represents your business :
  • 24. Your Vanity URL is YOUR Facebook Address GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 25. GRAPEVINE CHAMBER OF COMMERCE Presents: Who Do You Like? S oc i al M di a 1 01 e Who you like is just as important as who likes you!
  • 26. GRAPEVINE CHAMBER OF COMMERCE Presents: Things To Consider: S oc i al M di a 1 01 e • Liking Partners is a great way to “network” • Liking Neighbors is a great way to share your community • Like other companies that might have similar clients- you never know!
  • 27. Who You Like Reflects Who You Are! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 28. GRAPEVINE CHAMBER OF COMMERCE Presents: Recommendations S oc i al M di a 1 01 e It’s Ok To Ask For A Recommendation!
  • 29. GRAPEVINE CHAMBER OF COMMERCE Presents: Things To Consider: S oc i al M di a 1 01 e • Recommendations allow for real-time sharing • It’s ok to ask your community to write a recommendation • Recommendations are indexed by the search engines!
  • 30. Recommendations Build Trust GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 31. GRAPEVINE CHAMBER OF COMMERCE Presents: The Conversation S o c i aWhat to say? a 1 0 1 l M die
  • 32. GRAPEVINE CHAMBER OF COMMERCE Presents: Things To Consider: S oc i al M di a 1 01 e • Conversations should be casual, and open • Ask questions, start real conversations • Your postings reflect your business- keep it real! • Do NOT have 100% of your posts sales oriented, this WILL turn people off!
  • 33. GRAPEVINE CHAMBER OF COMMERCE Presents: Things To Consider: S oc i al M di a 1 01 e • Post Regularly- People are more comfortable responding/engaging when they see you posting with regularity • Respond to questions/feedback • Don’t delete negative comments!
  • 34. Let’s Share! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 35. Let’s Chat! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 36. Let’s Tell People About Good Things! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 37. GRAPEVINE CHAMBER OF COMMERCE Presents: Don’t forget… S oc i al M di a 1 01 e • Plan your posting in advance • Check back often to respond to any/all questions & feedback • Don’t be afraid to engage your audience- they want to be heard too!
  • 38. GRAPEVINE CHAMBER OF COMMERCE Presents: Facebook Advertising S oc i al M di a 1 01 e New Ways to Reach Fans
  • 39. GRAPEVINE CHAMBER OF COMMERCE Presents: Things To Consider: S oc i al M di a 1 01 e • Facebook Ad’s are AWESOME ways to target your advertising to specific users • You can set daily/monthly budgets • You can change your campaigns at any time • You can create multiple campaigns for multiple needs
  • 40. GRAPEVINE CHAMBER OF COMMERCE Presents: Things To Consider: S oc i al M di a 1 01 e • You can highlight specific postings, events, and/or needs through Facebook Ads • All you need is a credit card and a campaign
  • 41. How to Launch Facebook Ads GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 42. How to Launch A Facebook Ad GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 43. Who Do You Target ? GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 44. Budget Time! GRAPEVINE CHAMBER OF COMMERCE Presents: S oc i al M di a 1 01 e
  • 45. GRAPEVINE CHAMBER OF COMMERCE Presents: Don’t forget… S oc i al M di a 1 01 e • Budgets can be changed any time • You are not locked into long-term contracts with FB advertising • You are in control!
  • 46. GRAPEVINE CHAMBER OF COMMERCE Presents: QUESTIONS? S oc i al M di a 1 01 e • Kate@vireomarketing.com
  • 47. GRAPEVINE CHAMBER OF COMMERCE Presents: Q&A S oc i al M di a 1 01 eLet’s Talk !