1. Graeme Timperley
2 Brookside Avenue
Great Sankey, Warrington
WA5 2TD
Telephone: 01925 721611
Mobile: 07981372506
Email: graeme.timperley@sky.com
PERSONAL PROFILE
I am a willing and capable person, currently looking for work opportunities within Administration and
Customer Service. I am qualified to NVQ Level 2 in Customer Service and Business Administration and
would thrive in a busy and productive environment. I currently work at Warrington Disability
Partnership where I am a Volunteer Administrative Assistant and also at Warrington Wolves, where I
am a Wire 2 Wolves Assistant and ‘Meeter and Greeter’ which displays my loyalty and dedication to my
career. I am able to offer a wealth of skills and a strong commitment to my work also willing to
undertake any training required. I am an ambitious individual who is keen to embrace a fresh challenge.
KEY SKILLS
IT Skills
*Strong knowledge of Microsoft Word, Excel, Outlook and the internet
*Experienced Meditech (when working for Warrington Hospital as a medical records clerk)
*Experienced in internet research
Organisational Skills
*Experienced in multi-tasking and meeting deadlines
*Remains calm and efficient under pressure and can work well in a busy office
*Experienced in managing filing systems
Customer Service Skills
*Confident in handling customer enquiries over the telephone and on a face to face basis
*Clear and professional telephone manner
*Experienced in manning busy switchboards
*Experienced in resolving customer issues in a diplomatic and professional manner
Team Work/Communication Skills
*Excellent interpersonal skills, can build rapport with both customers and colleagues
*A very supportive team player who follows instructions in order to meet team objectives
*Demonstrates a positive, can do attitude, can be relied upon to use good initiative and team
working skills.
ACHIEVEMENTS
*Awarded Volunteer of the Year for Warrington Disability Partnership in 2012
*Achieved a NVQ Level 2 in Customer Service and Business Administration

2. EMPLOYMENT HISTORY
Feb 12-Present - Warrington Disability Partnership - Administration Support Worker
Sept 2014-Present - Warrington Wolves Foundation – Wire 2 Wolves Assistant/Meeter and
Greeter
Dec 06–May 11 - Warrington General Hospital - Medical Records Clerk/Administration Assistant
Oct 09-Nov 09 – TNG - Voluntary Receptionist/Administrator
Jun 08-Feb 09 - Home Retail Group - Customer Service Advisor
Jul 07-Jan 08 - Barclays Cash Management - Customer Service Administrator (Temp Agency role)
Feb 07-May 07 – Warrington Hospital - Customer Advisor
Jul 02-Jun 06 - Warrington Borough Council - CCTV Operator
Sept 95-July 02 – Remploy - CCTV Operator
EDUCATION
Dec 2012-June 2013, YMCA Training
NVQ Level 2 in Customer Service
September 1992-June 1993, North Cheshire College
NVQ Level 2 Business Administration
September 1987-May 1992, Great Sankey High School, Warrington
GCSE’s English Language, English Literature, French, Geography, Physical Education
PERSONAL INFORMATION
Leisure Interests: Watching Football and Rugby League, reading autobiographies, completing
crosswords, listening to music and spending time with family and friends.
REFERENCES
Available on request