The document summarizes findings from a 2011 survey on application performance management (APM). Key findings include:
1) Over 60% of organizations spend too much time troubleshooting performance issues and want to identify issues before they affect users.
2) Top challenges for APM include management costs, usability of performance data, and lack of transaction monitoring across IT infrastructure.
3) Capabilities like single-platform monitoring and in-screen metrics are driving new adoption of APM tools.
4) Time to value, ease of use, and demonstrated effectiveness are top evaluation criteria for APM solutions.
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Monitor transaction from the point of
user interaction to where transaction
71%
is processed
Management overhead
64%
Track the transaction into 3rd party
environment 52%
Monitor transaction performance
without modifying application code 41%
Monitor transactions across multiple
data centers 37%
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• Enable application centric operations
• Understand complex infrastructure
• Intelligent error detection
• Correlate across all layers
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• Analyze user behavior
• Understand performance impact on users
• Get performance metrics for individual
actions
• Get impact of performance issues on users
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• Easy access to production information
• Get “development level” details
• Transactional data instead of averages
• Understand distributed application
dynamics
39. t
Time spent on troubleshooting
performance issues 63%
Identify performance issues before
they affect end users 61%
Management cost 48%
Usability of application performance
data 42%
Visibility into the quality of end-user
experience 39%
Inability to monitor each transaction
across IT infrastructure 38%
40. / ^
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Upstream Optimization
Development Test Production
Downstream Optimization