1. INTRODUCING
GOO2O MERCHANT SOLUTION
Goingo2o: going offline to online? You deserve exceptional online store.
And now you get it. Advanced features guaranteed.
Take a GMS tour

2. Create Customize Earn
GMS OVERVIEW GMS offers all the tools &
features you need in a user
friendly interface to start
selling online.
GMS is flexible, it can
function the way you want.
Go ahead and tailormake
your store.
GMS is a high performing e-commerce
platform, boost your revenue beyond
your imagination. Earning was never
so simple and systematic.
EXPLORE GMS FEATURES
LAUNCH:
When you choose GMS, your store is already packed with loads of features. You have nothing to install, nothing to set-up and nothing to worry. We do
all the hard work so that you can enjoy the benefits of your store.
DESIGN:
Goo2o merchant solution gives you the freedom to design your store the way you want, after all it’s your store.
BUILD:
The foundation for any successful online store is its product catalog. With GMS you have the advantage of a catalog that attracts business for you.
PROMOTE:
Just establishing a business is not enough. Letting buyers know about your business is definitely the required action. With GMS you can establish
your online identity along with marketing yourself to the world.
DELIVER:
Interacting with customers to deliver an experience they relish is achieved by few. GMS allows you to personalize your services at different touch
points and attain customer loyalty.
SUPPORT:
SUPPO
Having the right support at the right time is critical for running your store successfully. With GMS you can always be sure of the support you deserve.

3. Launch. Powerful store that trends
When you choose GMS, your store is already packed with loads of features. You have
nothing to install, nothing to set-up and nothing to worry. We do all the hard work so that
you can enjoy the benefits of your store.
Complete web hosting Incredibly fast
server Waiting is boring. Waiting is
unacceptable. Now waiting is a
GMS not only provides you a complete
thing of the past. Goo2o wide
ecommerce platform to launch your
spread network allows users
business online, it also offers complete web
from any part of the world to
hosting solution for your store. Your store
access your store with blazing
will be hosted on our dedicated server
speed.
providing you the technology to distribute
your web store across multiple servers
with smart multilayer security system.
Third party apps integration
Powerful features add value. GMS support is compatible with third party apps
like facebook, google, get satisfaction etc, which eventually add more to the
success of your store.

4. Unlimited bandwidth
No matter how huge traffic your store is experiencing, you can always be sure that each visitor is
enjoying the same experience your store offers. GMS offers unlimited storage space and bandwidth to
manage and distribute your store data more quickly and efficiently so the user experience is not
compromised.
Secured
GMS is designed in a way to provide the complete
security to both you and your customers. Along with
smart multilayer access control, we equip your store with
anti-virus, anti-spam and other security tools to keep you
safe from unauthorized access.
Real time updates
Send and receive real time updates on various actions occurring on your store. With GMS
notification system, you keep yourself updated about every action performed on your store.
At the same time you can update your customers about latest offers & announcement. The
feature also allows you to customize the alert type and events at which an update is sent.
Goo2o order fulfillment
All the stores registered with GMS are integrated with shipping solution from Blue Dart Express
Limited. Our ‘Fulfillment by Goo2o’ feature gets your products delivered to your customers without
any hassle. Real time order tracking, express delivery, easy returns & replacement process are just a
few of its specialties.

5. Quick payment process
GMS comes integrated with payment gateway. Goo2o’s streamlined checkout process
makes buying quick and safe. Offer multiple payment options on your store, without
being worried about safety. Our unique fraud detection system dedicated for your
protection is constantly on a look out for any fraudulent activities, so that you can
have peace of mind.

6. Design. Beautiful templates which attract
Goo2o merchant solution gives you the freedom to design your store the way you want,
after all it’s your store.
Templates designed for you
A template is what decides the appearance of a store and it is the appearance that
determines how buyers perceive your store. Choose from more than 60 pre-defined
templates to get that new look. All templates have been designed keeping store
owners requirements on priority. In case, your urge for style is not fulfilled, you can
easily customize your own templates by modifying its content, structure or appear-
ance and become the artist of your own store.
Drag and drop
We made your store designing process easier by adding a drag and drop feature. This feature is as easy as it sounds, simply grab a page
element and drop it in the location you want. So, if you need to change the position of your logo or adjust the search box location,
simply use the drag and drop feature to make your store look the way you want.

7. Decorate your store with wallpapers
If you can change wallpapers on your computer, why not
do the same on your store? With GMS you can add your
favorite wallpapers on your store front and give it a
more personalized look.
Real time preview
With this feature you can view an onscreen
display of what the end result will look like,
while you make changes in your store
appearance. So, if you are adjusting the font
color, you can actually preview its color
change in real time.
Shout it out! With banners Want more customization?
Adding banners was never this easy. Use Goo2o powered stores are developer
banners to add promotional links, images friendly, which means you have full control
and advertise your products to store over every element of your store. You can
visitors. You have the freedom to place customize the store layout, fonts or even
your banner on any of the store pages like the complete DNA of your store. To learn
category page, brand page etc. more about our advanced feature view our
template guidelines.

8. Build. Superior catalog that sells
The foundation for any successful online store is its product catalog. With GMS you have
the advantage of a catalog that attracts business for you.
Creating a catalog, made easier
With Goo2o merchant solution you don’t have to worry about how to add products and categorize
them. The user friendly interface makes managing your catalog effortless. The tips and guidelines
accompanied at every step of the catalog management make sure you never miss out on any important
information.
Custom product feature list
Adding features to products is just a click away. You can create your own feature list and assign them to different products. With this
convenience you don’t have to manually type the features for each product. Simply assign the appropriate feature list to a product and
you are all set to sell.
Sell unlimited products Multiple product images
When we say ‘Sell unlimited number of Selling products without their images is
products’, we really mean it, there are no suicidal. Product images have a major influence
conditions attached. The more variety buyers in online shopping. With GMS you can add
have, higher the chances of them making a multiple product images, whose thumbnail are
purchase from your store. automatically generated. Such products images
can be further optimized so that your products
show in Image search results too.

9. Intelligent inventory management
With GMS you don’t have to worry tracking your inventory. Our intelligent inventory management
system tracks your store inventory in real time and sends you alerts when a product’s stock level is
low. While your customers are notified about the low stock status, in case they choose that product.
One product, multiple variations Easy product browsing
Most products come in multiple variations, so Offer your customers the ease to
creating a new product for each variant doesn’t locate the products, they wish to buy.
make sense. With GMS you can create multiple Place products according to brands,
variations for a single product and keep your categories and tags. So, if a buyer
catalog organized and neat. So next time buyer browses for products according to a
views a product, he sees the different product specific brand, he would then be
variants at that product page. viewing all the products of that
brand currently available on your
store. Avoiding him the hassle to
manually search through your
product catalog.

10. Promote. Your presence that multiplies
Just selling is not enough. Letting buyers know about your store would give you the added
advantage. With GMS you are equipped with the right promotional tools.
The social media advantage
You are not just restricted to sell on your store fronts. We are
compatible with various online platforms that help you
promote products socially. Use platforms like facebook &
twitter to sell or announce updates about your products to
newer audiences.
Sell on various market places
Yes! With GMS you can sell products on different marketplaces like, Amazon, eBay and Goo2o
marketplace. With this provision, reaching out to several shoppers is made easy. This helps in
driving traffic when customer clicks through your store to purchase products directly from you.
Generate business with discount coupons
Discount coupons encourage people to buy products associated with it. Give another
reason for online shoppers to make purchases from your store. Provide fully customized
discount coupons to shoppers. Define them according to rupee or percentage value, start
& expiry date and also assign them to single or multiple product categories.

11. Gift Certificates for every occasion
Give your customers the power to give away gift cards to their loved ones. Choose gift
certificates from 12 unique categories representing different occasions and events.
Get found through
search engines
Goo2o powered stores are build
keeping SEO (search engine
optimization) in mind, so that
your store is ranked on
priority in search results.
Goo2o powered stores have
provisions for you to add
custom URL’s and optimize
each of your store pages.

12. Deliver. Experience which customers love
Interacting with customers to deliver an experience they relish is achieved by few. GMS
allows you to personalize your services at different touch points and attain customer loyalty.
Personalization shoppers look for
Easy & quick navigation, fully functional control panel and user
friendly shopping process offers a unique shopping experience to
your store visitors. In addition to this, shoppers also have the
benefit our viewing a personalized storefront every time they
visit your store.
Doc management
Proper documentation of transaction is important to secure yourself and establish trust among
customers. Eventually this helps to build your store brand. GMS provides you with the provision
to manage all the documents, invoices etc from your store control panel. So, when an order is
placed you can produce customized & error-free invoices to customers instantly.
Instant notification
Reach out and retain your customers with a full email and newsletter system or SMS on
customer’s mobile. You can quickly send important discounts and gift certificates, personalized
product recommendations etc to your entire customer base from your store control panel. Also,
never miss out an opportunity to notify customers about the actions they perform on your store.
Not just that, you can customize these notifications according to what you send, the medium used
and when to send them.

13. Social media personalization
Our direct integration with Twitter and Facebook allows you to
share your products and connect with your customers from one
place. Help your customers spread your products across powerful
social channels by enabling our built-in sharing capabilities. With
just a few clicks of the mouse, you’ll enjoy free and easy ways to
offer personalized experience by engaging your customers.
Assist your customers
from anywhere
So what, if you can’t be physically
present to assist your customers? With
our special ‘Live chat’ feature, Goo2o
merchants can interact with multiple
visitors at the same time from
anywhere. Solve their queries, help
them choose the right product and
offer them a personalized experience.
Let customers speak freely
The key to successful selling is listening to your customers.
We made this task easier for you by powering GMS with a
‘Get satisfaction’ feedback button. Now receiving feedback,
suggestions and responding to customer quires is used as
an opportunity to deliver a great customer experience.

14. Support. Help that never ends
Having the right support at the right time is critical for running your store successfully. With
GMS you can always be sure of the support you deserve.
Tips & guidelines
We are passionate about providing you the right support. And one of the ways we express this
is by providing you tips & guidelines at each step of your store management. Whether you are
changing your store settings, adding new products etc. Our useful tips and guidelines will
always be there to provide you that extra information.
Goo2o wiki
All ‘How to…?’ questions related to GMS are answered in our
Goo2o wiki like. ‘How to promote your store’, ‘How to add new
products?’, ‘how to use advance features?’ etc. Our ‘self help
support manual’ gives you the power to manage and promote
your store with ease.
Forum for you
A problem well discussed is a problem well answered. Our dedicated forum establishes a discussion platform among
store owners and users. Most answers posted are tried and tested by real people making it a great resource. So next
time you need help, don’t forget to check out our forum first.

15. Knowledgebase
A powerful and detailed learning resource for store owners. Everything related to GMS,
its process, features and functionality is explained by our team of experts.
Get answered
Have a question? Ask our support team anything related to
your store and we will make sure to provide you the right
answer. Shoot us an email and our system will generate a
unique support ‘Ticket’ which accelerates the entire process
of your receiving an answer.
Training
Our support just doesn’t stop with providing you assistance, it
actually starts with making you independent. We take the extra
step in training Goo2o merchants by sharpening their business
skills and leveraging the e-commerce knowledge required to run
online business successfully.