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SoLoMo
Presented By: Go Local
Website: GoLocal.com
SoLoMo

                      What is SoLoMo?

                                  So Lo Mo
                                       Social      Local   Mobile




Proprietary and confidential. Do not distribute.                    2
SoLoMo
We live in a “SoLoMo” World, where people search and share
online, often times via their mobile devices




   SoLoMo = Real Life + The Internet + Real-Time
Proprietary and confidential. Do not distribute.             3
SoLoMo
    Not one platform but a combination of them


      Mobile increases time                                                         Social Networks give
       for social activity                                                         viral capability to local
                                                                                    business (deals, etc.)


                                                   Allows consumers to engage
                                                    and share at point of sale
                                                    UNREALIZED OPPORTUNITY


                                                           SoLoMo




                                    Mobile makes                       Location features
                                  Local more useful                   core to mobile usage

Proprietary and confidential. Do not distribute.
                                                                                                               4
SoLoMo


          Social                   77%
                                    of US Internet users utilize social networks




           Local                   97%
                                     of consumers search for local businesses online




          Mobile                   50%
                                     of mobile users own a Smartphone

                                                       Sources: Mashable, September 2011; Google, April 2012; Nielsen, February 2012;
Proprietary and confidential. Do not distribute.                                                                                        5
Social




                                                   Social




Proprietary and confidential. Do not distribute.            6
Social




                “Every year internet users will share twice
                as much information as the year before”




Proprietary and confidential. Do not distribute.              7
Social
 Facebook tops Google for weekly traffic in the U.S.




    Social Networking is the #1 Online Activity in the US.




                                    #1
                                                   Sources: Experian Hitwise; comScore December 2011
Proprietary and confidential. Do not distribute.                                                       8
Social

                     Hours Per Week Spent on Facebook By Age Group

                     52%                           71%     55%          36%
100%                                                        8%                       % that spend at
                       6%                          10%                   3%
                                                                         4%          least 1 hour per
 90%                   6%                                   5%
                                                   9%                               week on Facebook
 80%
                                                                         29%
 70%                  40%                                  42%                             20+ hours
 60%
                                                   52%                                     11 - 20 hours
 50%                                                                     27%               1 - 10 hours

 40%                                                                                       < 1 hour
                      23%                                  22%
                                                                                           Never
 30%

 20%                                               18%
                                                                        36%
 10%                 25%                                   25%
                                                   12%
   0%
                   Overall                     Under 35   35 to 49   50 and Older
Proprietary and confidential. Do not distribute.
                                                                               Source: CMB Consumer Pulse, 2011
                                                                                                                  9
Social
                               Social Media Influence on Consumers
     Are you more likely to use a local                    Are you more likely to use a
   business if it has information available               local business if a connection
        on a social networking site?                             recommends it?

                                  18%              Don't Know         12%
                                                   No                 15%
                                  19%
                                                   Yes



                                                                      72%
                                 63%
                                 63%




                                 2011                                 2011
                                                                              Source: comScore, 2012
Proprietary and confidential. Do not distribute.                                                       10
Social
                                  Why People “Like” Brands on Facebook




                                                                         Source: Exact Target 2011
Proprietary and confidential. Do not distribute.                                                     11
Social
  Consumer Rankings: Reasons they interact         Business Ranking: Why they think consumers
       with companies on Social Sites                       follow them on social sites
                                           Deals            New Product Info
                                  Purchase                  General Info
            Read User Reviews                               Share Opinion
                           General Info                     Exclusive Info
                         Exclusive Info                     Read User Reviews
               New Product Info                             Feel Connected
                       Share Opinion                        Customer Service
               Customer Service                             Submit Product Ideas
         Participate in Events                              Be Part of a Community
                 Feel Connected                             Participate in Events
      Submit Product Ideas                                  Purchase
Be Part of a Community                                      Deals
                                                           Source: Institute for Business Value analysis, CRM Study 2011
Proprietary and confidential. Do not distribute.                                                                           12
Social
                              Why People “Un-Like” Brands on Facebook




                                                                        Source: Exact Target 2011
Proprietary and confidential. Do not distribute.                                                    13
Local




                                                   Local




Proprietary and confidential. Do not distribute.           14
Local

Local Search                       Volume is        Growing
Exponentially at 50% Each                                                   Year
 1 billion local searches                          per month in 2009


1.5 billion local searches                              per month in 2010


2.3 billion local searches                                         per month in 2011


3.45 billion local searches                                   per month in 2012


Proprietary and confidential. Do not distribute.                             Source: comScore   15
Local


                                                   By 2015, 30% of all
                                                   search volume will                     30%
                                                   have local intent



  What’s Driving Local Search Growth?

    BETTER TARGETING                                     INCREASED                                  PRODUCT
                                                        MOBILE USAGE                             INTEGRATION




                                                               Source:. Search Engine Land “Local Search Evolved,”October 2011.
Proprietary and confidential. Do not distribute.                                                                                  16
Local
            Frequency of Online Local Business Searches by Device Type

                      49%                          45%      65%      % that search online for
100%                                                                   local businesses at
                         9%                         8%                least once per week
                                                             16%
 90%

                        20%                         19%
 80%

 70%                                                         27%
                                                                     Everyday
                                                    18%
 60%                    20%
                                                                     Couple Times Per Week
 50%                                                                 Once Per Week
                                                             22%
 40%                                                29%              < Once Per Week

 30%                                                                 Never
                        50%
                                                             25%
 20%
                                                    26%
 10%
                                                             11%
   0%                    1%
                  PC/Laptop                        Mobile   Tablet
                                                                        Source: comScore February 2012
Proprietary and confidential. Do not distribute.                                                         17
Local

 In the eyes of consumers, local results are the most relevant and trusted

                                                   Opinion on Search Results

              61%
                             58%                                               Most Relevant
                                                                               Most Trustworthy



                                                                  31%
                                                         27%



                                                                                    12%        11%




               Local Results                            Organic Results             Paid Results
                                                                                    Source: comScore February 2012   18
Proprietary and confidential. Do not distribute.
Local
 When searching for a local business, consumers expect to find more
 than just an address and phone number

                                                         Expected Features

                          Address                                                                67%
                Phone Number                                                                     67%
           Hours of Operation                                                                   64%
                          Website                                                   48%
                             Maps                                               46%
             Driving Directions                                               42%
    Distance to the Business                                            36%
               Ratings/Reviews                                         35%
                        Coupons                                        34%
            Payment Methods                                           32%

                                     0%            10%    20%   30%     40%     50%       60%    70%     80%
                                                                                                  Source: comScore February 2012   19
Proprietary and confidential. Do not distribute.
Local

 58% of consumers who have a smart phone
 use location-based applications




              60% of people who don’t yet use location based
              services aspire to use it in the future
                                                   Source: ISACA April 2012; TNS Mobile Life.
Proprietary and confidential. Do not distribute.                                                20
Mobile




                                                   Mobile




Proprietary and confidential. Do not distribute.            21
Mobile
                                               US Smartphone Penetration
  80%
                                                                                                          Feature Phone
                                                                                                          Smartphone
                71%     71%
  70%                          70%     70%
                                              66%
                                                    64%         63%
                                                          62%
  60%                                                                 59%   58%   57%
                                                                                        56%   56%
                                                                                                    54%

                                                                                                                         50%
                                                                                                           52%    52%
  50%
                                                                                                                  48%
                                                                                                           46%
                                                                                        43%   44%   44%
                                                                            41%   42%
  40%                                                                 40%
                                                    38%   37%   37%
                                       35%    36%

  30%           29%     30%    30%



  20%




                                                                                                          Source: Nielsen, February 2012
Proprietary and confidential. Do not distribute.
                                                                                                                                           22
Mobile

           By 2014                                                   Mobile internet is projected to
                                                                     take over desktop internet usage1
                      2000
                      1800      Desktop Internet Users
                      1600      Mobile Internet Devices
Internet Users (MM)




                      1400
                      1200
                      1000
                      800
                      600
                      400
                      200
                        0
                             2007E 2008E 2009E 2010E 2011E 2012E 2013E 2014E 2015E


                      LOCAL GOING MOBILE
                      • 3 out of 4 smart-phone users use their devices for local search2
                      • 72% of mobile users make a purchase after searching for a local business3

                                              Source: 1Morgan Stanley, April 2010; 2 “Mobile-Local Search Stats”, xAD, Q3 2011 3 comScore, February 2012
     Proprietary and confidential. Do not distribute.                                                                                                      23
Mobile

          Mobile
         Shopping
         Behaviors
 Smartphone Use While at a Retail Store


                   No, 11
                     %



                                               • 90% of Women
                                               • 87% of Men
                                Yes, 8
                                 9%

                                                                Source: Nielsen, December 2011
Proprietary and confidential. Do not distribute.                                                 24
Mobile
             How often do you perform these shopping activities on your tablet?




                                                           Source: comScore and Intermedia, October 2011
Proprietary and confidential. Do not distribute.                                                           25
Mobile
                First 8 Quarters Cumulative Unit Shipments, iPod vs. iPhone vs. iPad
80,000,000


70,000,000                                                 iPad
                                                           iPhone
60,000,000
                                                           iPod
50,000,000


40,000,000


30,000,000


20,000,000


10,000,000


            -
                 1                  2              3   4    5        6            7                 8
                                                                            Source: 2012 AAPL Investors
Proprietary and confidential. Do not distribute.                                                          26
Mobile
                                    Frequency of Simultaneous Usage: Tablets

                          Watching TV                    23%                    19%               26%                15%          83%

                           Lying in Bed             16%                21%                  20%               14%    71%

                Waiting for Someone                12%         12%                25%                   20%         69%
                  Spending Time with
                    Family/Friends
                                                   12%         13%               19%              19%          63%

        Attending a Meeting/Class              8%        8%          14%         8%     38%

                      In the Bathroom          7%        10%         14%          8%    39%

       Commuting to Work/School                7%        8%     10%        6%    31%

         Shopping/Running Errands              7%    5%        12%         9%         33%
        Several Times a Day                  Once a Day                Several Times a Week              Several Times a Month

                                                                                                                    Source: Nielsen, Q3 2011
Proprietary and confidential. Do not distribute.                                                                                               27
Mobile
                                                     Share of Device Page
                                                   Traffic for News Category

                                                   Weekday


                                                     Share of Device Page
                                                   Traffic for News Category

                                                   Weekend

                                                    Source: comScore and Intermedia, October 2011
Proprietary and confidential. Do not distribute.                                                    28
Mobile
   28 of the top 50 Mobile Apps have a Social and/or Local component




                                    PANDORA RADIO




                                                    Source: Nielsen Q4 2011 P30-Day Used Phone for Shopping
Proprietary and confidential. Do not distribute.                                                              29
SoLoMo

             SoLoMo’s Biggest Threat is Privacy
      Extent to Which Using Location Based/Check-In Apps is a Privacy Concern

    100%
                      7%                                               10%    8%            7%
                                           11%     11%
     90%

     80%                                                                                   27%
                     32%                                                     28%
                                                                       32%
     70%                                   37%     37%
     60%

     50%

     40%

     30%             62%                                                     64%           66%
                                                                       58%
                                           52%     52%
     20%
     10%

       0%
                    13-17                 18-24    25-34           35-44     45-54         55+
                         Not Concerned                   Indifferent          Concerned
                                                                                     Source: Nielsen, Q3 2011
Proprietary and confidential. Do not distribute.                                                                30
SoLoMo




        SoLoMo Brand Examples




Proprietary and confidential. Do not distribute.   31
SoLoMo




Proprietary and confidential. Do not distribute.   32
SoLoMo




Proprietary and confidential. Do not distribute.   33
SoLoMo




     What Can We Learn
     from SoLoMo?


Proprietary and confidential. Do not distribute.   34
SoLoMo




      Start with People, Not Technology
Proprietary and confidential. Do not distribute.   35
SoLoMo




 Sharing Must Be About Audience Benefit
Proprietary and confidential. Do not distribute.   36
SoLoMo
                      SoLoMo isn’t just about deals




        Offer People What They Really Need
(Not just a cheaper version of what they already know they want)

Proprietary and confidential. Do not distribute.                   37
SoLoMo




                     Keep a Simple Focus,
               if you want widespread adoption
Proprietary and confidential. Do not distribute.   38
SoLoMo




             Build Relationships, Not Spectacle
Proprietary and confidential. Do not distribute.   39
SoLoMo




       What’s next for SoLoMo?




Proprietary and confidential. Do not distribute.   40
SoLoMo




                        SoLoMo + Mobile Payments
Proprietary and confidential. Do not distribute.   41
SoLoMo




                                                   Life Logging
Proprietary and confidential. Do not distribute.                  42
SoLoMo
Presented By: Go Local
Website: GoLocal.com

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What is SoLoMO

  • 1. SoLoMo Presented By: Go Local Website: GoLocal.com
  • 2. SoLoMo What is SoLoMo? So Lo Mo Social Local Mobile Proprietary and confidential. Do not distribute. 2
  • 3. SoLoMo We live in a “SoLoMo” World, where people search and share online, often times via their mobile devices SoLoMo = Real Life + The Internet + Real-Time Proprietary and confidential. Do not distribute. 3
  • 4. SoLoMo Not one platform but a combination of them Mobile increases time Social Networks give for social activity viral capability to local business (deals, etc.) Allows consumers to engage and share at point of sale UNREALIZED OPPORTUNITY SoLoMo Mobile makes Location features Local more useful core to mobile usage Proprietary and confidential. Do not distribute. 4
  • 5. SoLoMo Social 77% of US Internet users utilize social networks Local 97% of consumers search for local businesses online Mobile 50% of mobile users own a Smartphone Sources: Mashable, September 2011; Google, April 2012; Nielsen, February 2012; Proprietary and confidential. Do not distribute. 5
  • 6. Social Social Proprietary and confidential. Do not distribute. 6
  • 7. Social “Every year internet users will share twice as much information as the year before” Proprietary and confidential. Do not distribute. 7
  • 8. Social Facebook tops Google for weekly traffic in the U.S. Social Networking is the #1 Online Activity in the US. #1 Sources: Experian Hitwise; comScore December 2011 Proprietary and confidential. Do not distribute. 8
  • 9. Social Hours Per Week Spent on Facebook By Age Group 52% 71% 55% 36% 100% 8% % that spend at 6% 10% 3% 4% least 1 hour per 90% 6% 5% 9% week on Facebook 80% 29% 70% 40% 42% 20+ hours 60% 52% 11 - 20 hours 50% 27% 1 - 10 hours 40% < 1 hour 23% 22% Never 30% 20% 18% 36% 10% 25% 25% 12% 0% Overall Under 35 35 to 49 50 and Older Proprietary and confidential. Do not distribute. Source: CMB Consumer Pulse, 2011 9
  • 10. Social Social Media Influence on Consumers Are you more likely to use a local Are you more likely to use a business if it has information available local business if a connection on a social networking site? recommends it? 18% Don't Know 12% No 15% 19% Yes 72% 63% 63% 2011 2011 Source: comScore, 2012 Proprietary and confidential. Do not distribute. 10
  • 11. Social Why People “Like” Brands on Facebook Source: Exact Target 2011 Proprietary and confidential. Do not distribute. 11
  • 12. Social Consumer Rankings: Reasons they interact Business Ranking: Why they think consumers with companies on Social Sites follow them on social sites Deals New Product Info Purchase General Info Read User Reviews Share Opinion General Info Exclusive Info Exclusive Info Read User Reviews New Product Info Feel Connected Share Opinion Customer Service Customer Service Submit Product Ideas Participate in Events Be Part of a Community Feel Connected Participate in Events Submit Product Ideas Purchase Be Part of a Community Deals Source: Institute for Business Value analysis, CRM Study 2011 Proprietary and confidential. Do not distribute. 12
  • 13. Social Why People “Un-Like” Brands on Facebook Source: Exact Target 2011 Proprietary and confidential. Do not distribute. 13
  • 14. Local Local Proprietary and confidential. Do not distribute. 14
  • 15. Local Local Search Volume is Growing Exponentially at 50% Each Year 1 billion local searches per month in 2009 1.5 billion local searches per month in 2010 2.3 billion local searches per month in 2011 3.45 billion local searches per month in 2012 Proprietary and confidential. Do not distribute. Source: comScore 15
  • 16. Local By 2015, 30% of all search volume will 30% have local intent What’s Driving Local Search Growth? BETTER TARGETING INCREASED PRODUCT MOBILE USAGE INTEGRATION Source:. Search Engine Land “Local Search Evolved,”October 2011. Proprietary and confidential. Do not distribute. 16
  • 17. Local Frequency of Online Local Business Searches by Device Type 49% 45% 65% % that search online for 100% local businesses at 9% 8% least once per week 16% 90% 20% 19% 80% 70% 27% Everyday 18% 60% 20% Couple Times Per Week 50% Once Per Week 22% 40% 29% < Once Per Week 30% Never 50% 25% 20% 26% 10% 11% 0% 1% PC/Laptop Mobile Tablet Source: comScore February 2012 Proprietary and confidential. Do not distribute. 17
  • 18. Local In the eyes of consumers, local results are the most relevant and trusted Opinion on Search Results 61% 58% Most Relevant Most Trustworthy 31% 27% 12% 11% Local Results Organic Results Paid Results Source: comScore February 2012 18 Proprietary and confidential. Do not distribute.
  • 19. Local When searching for a local business, consumers expect to find more than just an address and phone number Expected Features Address 67% Phone Number 67% Hours of Operation 64% Website 48% Maps 46% Driving Directions 42% Distance to the Business 36% Ratings/Reviews 35% Coupons 34% Payment Methods 32% 0% 10% 20% 30% 40% 50% 60% 70% 80% Source: comScore February 2012 19 Proprietary and confidential. Do not distribute.
  • 20. Local 58% of consumers who have a smart phone use location-based applications 60% of people who don’t yet use location based services aspire to use it in the future Source: ISACA April 2012; TNS Mobile Life. Proprietary and confidential. Do not distribute. 20
  • 21. Mobile Mobile Proprietary and confidential. Do not distribute. 21
  • 22. Mobile US Smartphone Penetration 80% Feature Phone Smartphone 71% 71% 70% 70% 70% 66% 64% 63% 62% 60% 59% 58% 57% 56% 56% 54% 50% 52% 52% 50% 48% 46% 43% 44% 44% 41% 42% 40% 40% 38% 37% 37% 35% 36% 30% 29% 30% 30% 20% Source: Nielsen, February 2012 Proprietary and confidential. Do not distribute. 22
  • 23. Mobile By 2014 Mobile internet is projected to take over desktop internet usage1 2000 1800 Desktop Internet Users 1600 Mobile Internet Devices Internet Users (MM) 1400 1200 1000 800 600 400 200 0 2007E 2008E 2009E 2010E 2011E 2012E 2013E 2014E 2015E LOCAL GOING MOBILE • 3 out of 4 smart-phone users use their devices for local search2 • 72% of mobile users make a purchase after searching for a local business3 Source: 1Morgan Stanley, April 2010; 2 “Mobile-Local Search Stats”, xAD, Q3 2011 3 comScore, February 2012 Proprietary and confidential. Do not distribute. 23
  • 24. Mobile Mobile Shopping Behaviors Smartphone Use While at a Retail Store No, 11 % • 90% of Women • 87% of Men Yes, 8 9% Source: Nielsen, December 2011 Proprietary and confidential. Do not distribute. 24
  • 25. Mobile How often do you perform these shopping activities on your tablet? Source: comScore and Intermedia, October 2011 Proprietary and confidential. Do not distribute. 25
  • 26. Mobile First 8 Quarters Cumulative Unit Shipments, iPod vs. iPhone vs. iPad 80,000,000 70,000,000 iPad iPhone 60,000,000 iPod 50,000,000 40,000,000 30,000,000 20,000,000 10,000,000 - 1 2 3 4 5 6 7 8 Source: 2012 AAPL Investors Proprietary and confidential. Do not distribute. 26
  • 27. Mobile Frequency of Simultaneous Usage: Tablets Watching TV 23% 19% 26% 15% 83% Lying in Bed 16% 21% 20% 14% 71% Waiting for Someone 12% 12% 25% 20% 69% Spending Time with Family/Friends 12% 13% 19% 19% 63% Attending a Meeting/Class 8% 8% 14% 8% 38% In the Bathroom 7% 10% 14% 8% 39% Commuting to Work/School 7% 8% 10% 6% 31% Shopping/Running Errands 7% 5% 12% 9% 33% Several Times a Day Once a Day Several Times a Week Several Times a Month Source: Nielsen, Q3 2011 Proprietary and confidential. Do not distribute. 27
  • 28. Mobile Share of Device Page Traffic for News Category Weekday Share of Device Page Traffic for News Category Weekend Source: comScore and Intermedia, October 2011 Proprietary and confidential. Do not distribute. 28
  • 29. Mobile 28 of the top 50 Mobile Apps have a Social and/or Local component PANDORA RADIO Source: Nielsen Q4 2011 P30-Day Used Phone for Shopping Proprietary and confidential. Do not distribute. 29
  • 30. SoLoMo SoLoMo’s Biggest Threat is Privacy Extent to Which Using Location Based/Check-In Apps is a Privacy Concern 100% 7% 10% 8% 7% 11% 11% 90% 80% 27% 32% 28% 32% 70% 37% 37% 60% 50% 40% 30% 62% 64% 66% 58% 52% 52% 20% 10% 0% 13-17 18-24 25-34 35-44 45-54 55+ Not Concerned Indifferent Concerned Source: Nielsen, Q3 2011 Proprietary and confidential. Do not distribute. 30
  • 31. SoLoMo SoLoMo Brand Examples Proprietary and confidential. Do not distribute. 31
  • 32. SoLoMo Proprietary and confidential. Do not distribute. 32
  • 33. SoLoMo Proprietary and confidential. Do not distribute. 33
  • 34. SoLoMo What Can We Learn from SoLoMo? Proprietary and confidential. Do not distribute. 34
  • 35. SoLoMo Start with People, Not Technology Proprietary and confidential. Do not distribute. 35
  • 36. SoLoMo Sharing Must Be About Audience Benefit Proprietary and confidential. Do not distribute. 36
  • 37. SoLoMo SoLoMo isn’t just about deals Offer People What They Really Need (Not just a cheaper version of what they already know they want) Proprietary and confidential. Do not distribute. 37
  • 38. SoLoMo Keep a Simple Focus, if you want widespread adoption Proprietary and confidential. Do not distribute. 38
  • 39. SoLoMo Build Relationships, Not Spectacle Proprietary and confidential. Do not distribute. 39
  • 40. SoLoMo What’s next for SoLoMo? Proprietary and confidential. Do not distribute. 40
  • 41. SoLoMo SoLoMo + Mobile Payments Proprietary and confidential. Do not distribute. 41
  • 42. SoLoMo Life Logging Proprietary and confidential. Do not distribute. 42
  • 43. SoLoMo Presented By: Go Local Website: GoLocal.com