WFS is a powerful suite of tools and resources that manage multiple aspects of maternal child and family health programs and case management delivery systems in a drill-down capacity from a “lead” perspective to individual providers and case worker levels on any capacity. Well Family System is a Birth Forward system that manages and tracks the interaction of individuals and families with programs and services over the course of their lives. Learn more at http://www.gobeyondmch.com.

1. Maternal Child - Family Health Information and Technology Company
Since 1997

2. A Complete System
Of Care Management
The program and case management enterprise system for
the new generation of maternal child and family health programs.

3. Birth Forward ….system that manages and tracks the
interaction of individuals and families with programs and
services over the course of their lives.
A single program can stand alone or coexist with other programs as a collaborative
enterprise while providing common intake paths, managing services and activities
in complex family situations, common family support plans as a family-centered
process. WFS reduces duplication of services, increases knowledge of client risks
and needs, reduces the chance of clients “falling through the cracks”, streamlines
the process of delivering services and contributes to economy and efficiency.
WFS is a powerful suite of tools and resources that manage
multiple aspects of maternal child and family health programs
and case management delivery systems in a drill-down
capacity from a “lead” perspective to individual providers and
case worker levels on any capacity.

4. Everything Can Be Connected
2
Families connect to POC,
1 Outreach, Groups
WFS Program, Case and
Family Management System
Healthcare, Inter Agency
EHR Operations
5 Information, Research, 3
Evidence Sharing & Policy
4

5. A Complete System of Care
Provide Direct
Services
Manage Programs
and Organizations Refer and Follow
Up Services
Central Referral
and Intake Process Screenings, Tools
and Assessments
Manage Contacts,
Outreach, People Direct Client or
Group Participation
Engagement, Home
Invoicing, Billing,
and Other Visits
Time Management
Reporting,
Accountability

6. People, Program, Services and Communities
What is the WFS equation?
+ relationships
X programs + services
TIME = WFS
The total Well Family experience is:
• The relationship of people and families
• Their interaction with programs and services
• Their interaction with the community
OVER TIME!

7. It Is ALL Connected
There are “binders” that
connect people, families and
relationships to each other
BIOLOGICAL
RELATIVES
LEGAL
CULTURAL

8. It Is ALL Connected
And a community is the
sum total of all of the
programs, services and
resources available to
people and families.

9. It Is ALL Connected
A Family is a Social Network!
A community is a network of families,
programs and services!

10. WFS is activity, risk factor, event and timeline driven, offering interactive calendars,
extensive ticklers and other tools that manage program requirements, benchmarks,
milestones, services and significant events in care such as visits, developmental
aspects, immunizations, assessments, and more.
WFS includes comprehensive contact and encounter management tools. WFS is
ideal for home visiting, clinical and other contact-based service programs.
WFS assesses risks, builds a care plan and a customizable interactive family
support plan.
WFS includes many evaluation and assessment tools, surveys, home safety
inspections and unlimited measures, screening tools and other assets.
WFS manages group activities and client participation in groups such as parenting
classes and other activities.
WFS has an extensive services referral component that allows referred services to
be tracked and the ability for service providers to complete the referrals in WFS.
WFS optional features include the ability for individuals to participate in profiles and
“self refer” to WFS service providers. WFS can be connected to the Family
Resource Engine (FRE), a 211 style tool that connects a broad range of community
resources to the system. WFS is also a cost tracking system that connects services
provided to billing codes and payment systems.
WFS Basics

11. Well Family System as a Single Program
Workflow and process
specific to program
and users

12. Well Family System in a
Multiple Program Environment Prevents duplication of
services, increases positive
economics, provides
continuum of care

13. Multiple Program Model With MIECHV
The Virginia Model
72 RM sites statewide
3 Fed HS Projects
MIECHV programs
(NFP, PAT, HF, more to be added)

14. As a Continuous Care Management System WFS
Navigates People Across Programs Over Time
WFS smart intake process assesses
the past and current client conditions.
Who are you?
I am a 24 year old married female with 2 children.
Have you been in WFS before? Yes, I was in an ICC program in 2008.
Why are you here today? I am pregnant
Prenatal
Intake
&
Directs the participation path based on Case
Intake Type and program requirements. Management

15. Each New Program Participation Places the Client
on the Appropriate Path of Care and Management
Women’s Health Questionnaire
Case Management
Prenatal Intake
Prenatal Assessment
Case Management
Women’s Health Questionnaire
Case Management
Case Management
Infant Screen
Next step processing Infant Assessment
Case Management
and care management is
determined by specific
program requirements.

16. The Continuing Plan of Care and Family Support Plan
Are Built on Risks, Needs and Previous Services
Info at intake and during risk assessment is
analyzed and triggers needs in several categories.
Which automatically builds a POC & FSP
PHYSICAL-MENTAL HEALTH CATEGORY ITEM ACTION
Physical and Mental Health Dental Issues Refer to Dental Services
No Infant Care Enroll with Pediatrician
EARLY DEVELOPMENT
Safe & Nurturing Environment No Permanent Home Housing Assistance
SOCIAL - EMOTIONAL Economic Stability Father Not Working Refer to WIC
Job Training
SPIRITUAL FOUNDATION
A Plan of Care is initiated and The
SAFE ENVIRONMENT Family Support Plan provides a starting
point for determining a path of care and
ECONOMIC STABILITY can be shared across programs and can
be part of the family history over time.

17. As a Complete System
of Care Management
WFS enables families, organizations
and communities to be more efficient,
accountable and successful in
delivering quality programs and
services that make a difference.
gobeyondmch.com
email: info@gobeyondmch.com